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The Westin Convention Center Pittsburgh

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1000 Penn Avenue, Pittsburgh, PA 15222
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1 room 1 adult
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The Westin Convention Center Pittsburgh
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509 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nothing to complain about at this hotel. Excellent service, and if you're staying for a convention, a direct skybridge to the convention center so you can get ride over there without having to brave the 'elements'! Also there is some great dining within walking distance of this hotel - try the Commoner for dinner, or the tap room for drinks.... More 

Helpful?
Thank SimonBow
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Came to town from Las Vegas to see the Steelers play against the Ravens. Although the steelers lost in overtime, the trip was amazing. The staff was very helpful and friendly, the hotel was clean and had wonderful views of the downtown area. We took the free shuttle to the game and when we got off the shuttle, the driver... More 

Helpful?
Thank Hillary l
Houston, Texas
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I have avoided this hotel in the past due the ridiculous room rate and the fact that it was undergoing a major renovation. I was attending a conference at the attached convention center (CC), which is why I stayed there. The walk to the CC is LONG, LONG, LONG. Since the weather wasn't bad, we ended up walking there outside... More 

Helpful?
Thank Andrew B
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi Andrew B; Thank you for your feedback.It is with guest feedback that we can learn to better ourselves. I apologize that we did not meet your expectations during your recent stay with us. Our elevators are under going a modernization which has caused them to run slower than expected. We strive to give our guests the best experience possible... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Checking in with Front Desk Agent, Joseph aka Joey Wallace, was a pure pleasure. He was very helpful and attentive. The hotel lobby is beautiful with a convenient restaurant with awesome service. Nice big room with an incredible view.

Helpful?
Thank Maria G
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi Maria G; Thank you for the great review! We are very happy that you enjoyed your time with us. Joey is a fantastic member of our team. I will make sure to pass along the compliments. We would love to host you the next time you come to Pittsburgh. Be Well. More 

clarkwgriswold
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby is very nice and the staff is very helpful. The shuttle is very convenient and will take you anywhere within a mile of the hotel and to the casino, and the driver was most helpful and informative. The parking deck is an old style underground cramped deck with poor signage. The halls and rooms are a little dated... More 

Helpful?
Thank theclarkfamily3
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi theclarkfamily3; Thank you for the feedback. I am sorry that your recent stay with us did not quite meet your expectations. We strive to create memorable stays for our guests, and it looks like we fell short. I do hope you give us another chance to prove how spectacular our property is. Be Well. More 

Los Angeles
Level Contributor
136 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very happy with my accommodations at the Westin. Room was clean, bed was comfortable and the staff was friendly. Great location as well. Didn't eat at the restaurant, but had a drink at the bar, which was fine. I'd definitely recommend the Westin when staying in downtown Pittsburgh.

Helpful?
Thank Jason T
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi Jason T; Thank you for taking the time to write this review of your recent stay with us. I am very glad you enjoyed the Heavenly Bed, as well as the other great amenities we have to offer. We look forward to seeing you the next time you are in Pittsburgh. Be Well. More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Two of our other colleagues who were at this hotel the week prior both had to call security for starters, so that wasn't a good impression of the hotel before I even made the trip down to Pittsburgh. One called because a hotel employee arranged for his child to celebrate their 18th birthday in the hotel room next to my... More 

Helpful?
Thank mamabear5297
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi mamabear5297; I am so sorry that your experience was less than satisfactory. I have reached out to you directly with my contact information. Please feel free to message me so that we can rectify the situation. Be Well. More 

Philadelphia, PA
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed during a non-busy time and had no elevator issues. I found the staff to be very helpful and friendly, including in the restaurant. The rooms were adequate, but seemed a little tired. The location was great for access to most places downtown.

Helpful?
Thank ShutterGo
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi ShutterGo; Thank you for taking the time to post this review. I am glad our staff was able to assist you in both the hotel and the restaurant. Should travel bring you back to Pittsburgh, we hope to see you again soon! Be Well. More 

Reading, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Mister Marvin The Doorman at The Westin Hotel Pittsburgh is an awesome gentleman. He makes me feel welcome when I arrive after a long drive from Reading or wherever I have driven from that day. He always remembers my name. A great experience to be greeted in such a friendly fashion. Well done!!!

Helpful?
Thank Rudy S
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi Rudy S; Thank you for the kind review. Marvin always goes above and beyond for our guests, we are glad that it is not going unappreciated. He is a great asset to our team, I will be sure to pass along the compliments. We look forward to hosting you again in the near future. Be Well. More 

Stow, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We attended a dance convention. The staff was really friendly and went out of their way to help unloading the car, checking in, and getting our stuff to the room. We also had excellent room service for the two nights we stayed, however, it was a bit pricey (but isn't all room service?). Room was clean and the beds were... More 

Helpful?
Thank LeAnn C
Dana W, Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi LeAnn C; Thank you for writing this review of you recent stay with us. I apologize that the food and elevators did not meet your expectations. We are undergoing a modernization on out elevators that has caused them to run slower than normal. We expect this to be completed by the end of the second quarter. I do hope... More 

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