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All 54 Pittsburgh hotels

The Westin Convention Center Pittsburgh

4.0 of 5 Hotel   |   1000 Penn Avenue, Pittsburgh, PA 15222 (Downtown)
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63%
Ranked #30 of 54 hotels in Pittsburgh
A recent review
3 of 5 stars reviewed 2 days ago
Dan1718 Tulsa, Oklahoma
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649 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Tulsa, Oklahoma
Top Contributor
116 reviews 116 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Have been attending a conference held at the Westin Convention Center. I had several associates staying at the Westin Hotel during the conference. The Hotel itself is fine. The rooms are basic, but they work. I'd much rather stay at the Courtyard, which is only a 1/2-block away. The hotel restaurant is far from exciting and the hotel bar as... More

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Boston, MA
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The only reason to stay here is because it is attached by skywalk to the convention center. Overpriced and of questionable cleanliness. Mildew in corners, etc. I saw a shadow and made the mistake of looking inside my pillowcase. The pillow insert was stained and yellow. Totally unacceptable at this price point. I will say, however, that all staff I... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for taking the time to tell us about your recent stay. We would first off like to apologize for the experience you had at our hotel, as that is certainly not our standard. We strive to to go above and beyond at our hotel and are thankful to hear that our staff was able to provide you with... More

Kenosha, Wisconsin
Top Contributor
132 reviews 132 reviews
44 hotel reviews
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a conference, and the mattresses and pillows were very comfortable. They also have an option of foregoing housekeeping in exchange for a $5 voucher or 500 SPG points, and they have many other green initiatives. The location next to the convention center was very convenient. Overall, a very good stay.

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for your rejuvenating comment! We are so happy to hear your enjoyed our heavenly beds and pillows! We also would like to thank you for taking notice in our green initiatives throughout our hotel and glad you were able to take advantage of the extra perks! We hope to have the opportunity to give you a warm Westin... More

Woburn, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

I'm not going to convince you to pick another hotel. Chances are that you're likely staying here for the convention. But I'm going to warn you right outfront: this hotel has prices close to four-to-five stars. Your convention, be it business or pleasure, will be at a level that can warrant connection to the convention center of such massive size.... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for choosing the Westin Convention Center Pittsburgh. We are beyond thrilled to hear your refreshing comments about Lafayette and Hilda. They along with the rest of our staff work very hard to meet and exceed our guest requests and needs and we thank you for taking notice in their hard work. We hope to have the opportunity to... More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I read all the reviews and we had no problems here. We've stay at many starwood properties because of SPG and this Westin met our expectations. Yes it could use an update but the room was clean and comfortable. The location can't be beat. We were in town to see a game and within walking distance to PNC Park and... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for your loyalty to Starwood and the Westin Convention Center Pittsburgh! We truly value feedback, both positive and constructive, as we try to continually improve along the way. We have been listening to our guest comments and are excited to announce that we will be receiving a number of enhancements throughout our hotel over the next year! We... More

Dallas, Texas
Top Contributor
50 reviews 50 reviews
34 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel uses new technology which requires an additional room key be inserted into an outlet near the door to run the lights and air. The room was quite warm on check - in. I set the temperature to 70 degrees and warm air came out of the vents. Called the front desk. They told me to set the fan... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for choosing the Westin Convention Center Pittsburgh. We are pleased to hear that you enjoyed our location and heavenly beds! We apologize for the confusion with our energy savors in the room and hope that you give us another chance in the future to show you what a true Westin stay should feel like. Thanks again. Be Well,... More

Paris, France
Top Contributor
166 reviews 166 reviews
43 hotel reviews
253 helpful votes 253 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On the ongoing saga of the indistinguishable American hotel room, this Westin feels like any tired HILTON or bold Marriott you've been to. Same carpet, same bathroom fixtures, same insipid breakfast. Service is nice, beds are squishy. I hope there's a better place to spend a night in this town.

Was this review helpful? Yes 1
Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for taking the time to tell us about your recent stay. Our goal here is to exceed our guests expectations and we apologize that we did not do that for you. We hope that we have the opportunity to welcome you back and provide you with the service and satisfaction that you deserve. Be Well, Be Westin. More

Alexandria, VA
Top Contributor
82 reviews 82 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While there are no serious complaints about a two-night stay here, there are few things to commend it to anyone not attending a convention in the area. My room was spacious, bed was comfortable, but temperature control was difficult: had to set the thermostat down to 65 during the day and early evening in order to work in room, due... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for choosing the Westin Convention Center Pittsburgh. We truly value feedback, both positive and constructive, as we try to continually improve along the way. We strive to exceed our guests expectations and we apologize if we fell short. For future reference our breakfast restaurant, Penn City Grille, offers great healthy options that a filled with Superfoods and we... More

Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Underwhelming. Dirty. Dated. 3 words to accurately describe my recent stay at the Westin in Downtown Pittsburgh. The best thing this hotel has going for it is its location near the Convention Center. It's also within a 15 minute walk to the Consol Energy Center. As for the room, it was clear it hadn't been sufficiently cleaned or occupied in... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for taking the time to tell us about your recent stay. We are incredibly sorry and disappointed to hear about your experience. There is no excuse for what you encountered in our guest rooms and we want you to know that what you experienced is not typical of our hotel. Our housekeeping department works very hard to make... More

Buffalo, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff was amazing with helping everyone during our hectic time of Furries Overload for Anthrocon this year. We had over 5,000 people, and most said they enjoyed there stay here! Especially the fursuiters, so it was nice and close before overheating.

Was this review helpful? Yes
Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

We are overjoyed in hearing your delightful comments about our hotel and staff! It truly means a lot and we thank you for that. Our staff strives to go above and beyond for all of your guests and conference attendees and we are thrilled to hear we did just that. Our entire staff would like to thank you and we... More

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Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Pittsburgh #18 Business Hotel in Pittsburgh
Hotel Class
Official Description (provided by the hotel)
In the center of the business and cultural district, guests at The Westin Convention Center, Pittsburgh have easy access to a variety of local attractions. ... more   less 
Number of rooms
616

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