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The Westin Convention Center Pittsburgh

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1000 Penn Avenue, Pittsburgh, PA 15222
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The Westin Convention Center Pittsburgh
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361 Reviews from our TripAdvisor Community

Traveler rating
    147
    115
    64
    23
    12
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73
82
7
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Sign posted near smelly, service elevator entrance "Alternative to lobby elevator." After nearly 20 minutes wait for public elevator, got a quick (if jerky and scary) ride to the lobby via the 'alternative.' emerged into a back warren, facing a wall painted with a wall painted with a sign pointing the way to the lobby. Through the luggage storage area,... More 

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here with some friends from out of town last weekend for the Kenny Chensey concert. We usually stay on the North Shore but, decided to stay a little ways away this year. Anyways, the hotel is nice. The lobby is comfortable. The staff were friendly. I messed my confirmation up and they corrected it, I... More 

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new jersey
Top Contributor
115 reviews 115 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we did enjoy our stay in this westin despite the fact that they do not have a special concierge level room for starwood preferred members. the elevator system is annoying as has been reported in previous reviews. the shuttle system is a bonus if you need to get around the city. it is located within walking distance to the pnc... More 

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Philadelphia
Top Contributor
104 reviews 104 reviews
50 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I just returned from a 5 night stay at the Westin where I was attending a 4 day conference. I was at this location back in October 2014 (Planning the conference) and the hotel made some changes since I posted that review. Some are for the better (maybe), some are not so good for guests. More importantly I wanted to... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I thought that I wouldl have an extra nice stay at the Westin Pittsburgh because it was billed as the headquarter hotel for a conference I attended. I stayed there three nights. I arrived at the hotel about noon. My room was supposed to be ready by three o'clock. at 4:oo I was not in my room. The clerk finally... More 

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Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 6 days ago NEW

Convenient to convention center. Nice hotel, but the new elevator system is the pits! We had to crush in like sardines if we were even able to get on the elevator. You have to input the floor you are going to on an ipad and then you are told which elevator to use - there are no buttons at all... More 

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Buffalo, NY
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were in town for a tournament at the Convention Center,which is directly across the street, so the location couldn't have been better. It was also walking distance to the Pirates game and Point State Park where the three rivers meet (nice walk on a beautiful day). The rooms were very clean and the water pressure in the shower was... More 

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Kersey, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel with outstanding professional service. Great location downtown within walking distance of PNC Park. A bit pricey, but all downtown hotels are. The nicest thing about this hotel is you can walk into the fancy lobby with a sports jersey on and be treated the same as people in business suits.

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Elizabeth Z, Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Tony-VanD; thank you so much for your kind review! I am very happy that you enjoyed your experience with us. Pittsburgh is certainly a sports loving city; fortunately, the Westin is walking distance to PNC Park, Heinz Field, and Consol Energy Center. For your next stay, please reach out to us directly, so we can ensure you receive the... More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I recently stayed at the Westin Convention Center the weekend of May 2-3, 2015 for both business and leisure. I personally met with clients as well as participated in the Dick's Sporting Goods Pittsburgh Marathon. Although our overall stay was fair, I believe it could have been much improved. Pluses include the convenient / centralized location of... More 

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Elizabeth Z, Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear toddlivels49; thank you for taking the time to write your review! It seems you were not informed of our complimentary bottles of water at the front desk. Also, we deliver complimentary coffee, tea, cream, and sugar to guest rooms for our guests to brew themselves. Also, I am not sure what the noise you may have experienced, but I... More 

Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited Pittsburgh over the Memorial Day weekend with my elderly parents. The Westin was in a convenient location, and our rooms were fairly comfortable. The elevator system, however, was a complete failure. Designed to be rather high-tech, and recently installed, it is an epic failure. It simply does not work, and guests were complaining loudly and frequently about the... More 

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Elizabeth Z, Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Mary K; from your review, I can tell that you definitely encountered some stress during your stay. On behalf of the hotel, I would like to apologize for the extended elevator wait times. I hope that you received information about use of service hallways and elevators; sometimes with large groups, all of our guests use the elevators at the... More 

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