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The Westin Convention Center Pittsburgh

4.0 of 5 1000 Penn Avenue, Pittsburgh, PA 15222
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The Westin Convention Center Pittsburgh
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The Westin Convention Center Pittsburgh
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241 reviews from our community

Traveler rating
    94
    81
    39
    20
    7
See reviews for
49
53
5
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madrid, Spain
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

I´ve been in this hotel for two days and they were great. The hotel is in downtown, you can walk everywhere from there. The room was huge, silent and really comfortable. The staff at the hotel was really nice and welcoming. I strongly recommend it!

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1 review
5 of 5 stars Reviewed 1 week ago NEW

We came in for a Steeler game. Very friendly and helpful staff and a well-kept hotel. Easy to walk to Strip District and into downtown... we actually walked to the stadium from the hotel (it's a bit more than a mile). Would happily return and recommend!

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Happy; we are glad that you are HAPPY with your stay at the Westin Pittsburgh! Truly, our location is so convenient for any Pittsburgh visit, especially a Steeler game at Heinz Field. We appreciate the comments on our conditions and staff as well. Thank you for the 5 stars and we hope to have you with us again in... More

Bethel Park, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at the Westin for an Anniversary weekend . Even with the hotel being sold out for a Steeler home football game we were treated like Kings . The staff at the hotel is the best ,but a special thank you to Tracy Woods . She made our weekend with her kindness . I cant... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Andy A; thank you for your rave review of the Westin Convention Center Pittsburgh! It sounds like you had a great anniversary weekend and we will be sure to note Tracy Woods' kindness for you as well. Hope to have you with us next year for the next anniversary...or even sooner than that! Cheers. More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a great time visiting Pittsburgh and the Westin was a BIG part of the reason. The rooms are sooo comfortable I had such a good night's of sleep I'm thinking about purchasing the mattress they have in the rooms there. The staff from the time we pulled up the doorman and bellman were extremely nice and welcoming. It... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello, traveler! Glad to hear you had such a fantastic time with us in Pittsburgh. We certainly agree that the beds are truly living up to their Heavenly name; and yes, we agree that you should purchase one! You will love every night. Thank you for the oh so kind words about Brian; I am sure he will be happy... More

Conroe, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I travel frequently and stay at another hotel chain. This was the first time I stayed at a Westin, and the experience was amazing. I am a fitness competitor, so gyms are very important when I travel. The workout facility was second to none. The service, especially by Tara Molina was superb. We (my competitors & family) will always use... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Greetings! We truly value the review about our Westin Workout and our associate Tara. Thank you for the positive and glowing comments! We are proud to be able to keep you in your normal fitness routine while on the road, and the Westin Workout at the Pittsburgh location is truly amazing. Hope that we see you again soon! More

1 review
5 of 5 stars Reviewed 1 week ago

I essentially live at the westin as I travel there every week for work and have been for over 8 months now. The hotel is great, everything a traveler would need. Great rooms, great views, amazing location (great bars and restaurants all around), but above all the staff is out of this world. I cannot begin to enumerate the number... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Michael; we love to read how happy you have been during your frequent stays with us at the Westin Pittsburgh! Please know that we enjoy having you weekly and truly want you to be as comfortable as possible. Always know who you can reach out to for anything and we will continue providing the top service during your visits!... More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Convention Center has a great location and is easy to find by car. The valet parking will actually be cheaper than self parking if you'll be going in-and-out (self is $20 per 24-hrs with no in-and-out privileges; valet is $24 per 24-hrs with in-and-out). The room was nice and fairly spacious. The only issue I had was that... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hi Katrina! Thank you for the nice comments regarding your recent stay with us. We're happy to hear that you took part of our Make A Green Choice initiative; always a bonus for some extra perks to use at the property and keeping the hotel green while doing so! We're so sorry you experienced an issue with your bathroom; we... More

Cleveland Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night at the Westin Convention Center. The hotel seemed to be in transition as the restaurant had just closed the day before and the hotel restaurant and bar did not seem ready to handle the transition. We ate dinner there which was fine, the breakfast buffet the next morning- not so much. Also, we needed a... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Annarb, We are sorry that we did not meet your expectations during your visit with us! Yes, the restaurant is in a transition but we should be fully ready to handle our guests needs. I assure you that it is not the typical standard you will experience should you return back, and the new restaurant offerings will prove to... More

State College, PA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have generally had very good experiences at the The Westin Convention Center Pittsburgh. But during an October visit your staff went above and beyond. I stupidly left a cardboard box with various items, including a significant among of cash in the valet area and then began to drive home. About two hours later I realized I had left the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello! We can't agree with you more about your review of our staff going above and beyond; thank you for recognizing their super hero status! We're happy that your great stay was made even better by our associates who truly value our guest experience. Happy to have you back at anytime for another great visit! More

Northwood, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Arrived late on Sunday only to find the parking garage was full. Tracy Woods was able to find us alternative parking and her continued help throughout our stay was invaluable. Room service was excellent. Tracy was very beneficial in providing us with directions to many shopping venues that had exactly the merchandise we were looking for. We highly recommend the... More

Was this review helpful? Yes
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Cece; thank you for the kind words about Tracy and her outstanding guest service! We will be sure to celebrate her win with the entire team. We are happy to hear she turned your stay into such a positive one. Good to hear that you enjoyed your Green Choice option for the points! More

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Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin

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