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All 54 Pittsburgh hotels

The Westin Convention Center Pittsburgh

4.0 of 5 Hotel   |   1000 Penn Avenue, Pittsburgh, PA 15222 (Downtown)
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Ranked #27 of 54 Hotels in Pittsburgh
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A recent review
3 of 5 stars reviewed yesterday
Sean E Houston, Texas
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200 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the Westin to catch a college football game. We chose the hotel based on location given the proximity to Heinz Field and PNC Park, and, in that respect, it was great. It's only about a 10 minute walk to PNC and just a little further to Heinz. The service was great. They delivered a fridge to our... More

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Salisbury, Massachusetts
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were in Pittsburgh from Sept. 16 thru Sept. 19, 2014 to catch a few Red Sox Games. :-( The hotel was only 15 minutes walking to PNC Park. The room(1527) was spacious for the two of us. The Westin is central to everything you want to do, if you like to walk. There's plenty of outside cafes along the... More

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Bethlehem, PA
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were in town for a wedding, and at the last minute, we realized the need for additional rooms at an exceptional hotel like the Westin. There were unfortunate circumstances leading to this need, and the Westin went above & beyond to meet & exceed our every need. It was such a trying time, and those at the Westin made... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you so much for your comments about our guestrooms and the service encounters you experienced from our team. We value your loyalty and thank you for your business and truly appreciate the feedback on our wonderful hotel! We hope to see you again soon. Best wishes! More

Marietta, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

I am currently staying here. Very nice staff, nice rooms and really spacious. But if you are bringing a dog, be prepared to have to walk a couple blocks to let them go to the restroom. I usually don't bring my dog but I had to this time. I feel like if you are going to let pets stay your... More

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Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello! Thank you for sharing your feedback. What a great idea! The Westin is indeed pet friendly and we welcome our four-legged pup friends. We appreciate the feedback about a grassy area nearby for walking your dog. We will take this information see what we can do in the near future for our guests with furry friends. Thank you for... More

VancouverBC
Top Contributor
94 reviews 94 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

After many delays it had been almost 40 hours from the time I left Vancouver to arriving in Pittsburgh at the Westin. The day before leaving Vancouver I had my wallet stolen and was only able to obtain a replacement debit card, my credit cards were not ready in time. I was quite a sight upon arrival at the hotel... More

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Bangor, PA
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel offers a convenient location to the Pittsburgh Convention Center, many restaurants including a few within the hotel, and a host of other Pittsburgh activities. Rooms are nice and clean, good view from most of the rooms and the meal I had at the Fish Market was excellent! Staff was extremely helpful and friendly! Nice touch with an inside... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for telling us about your recent experience at the Westin during your AMTA Leadership Conference. We are thrilled to hear you enjoyed so many aspects of out hotel including the hotel room cleanliness, friendly staff, and Skywalk to the Convention Center! For future notice we do offer small refrigerators in the room upon request. We hope that you... More

Harrisburg, PA
Top Contributor
141 reviews 141 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check In and Check Out staff was really great - friendly. Room was ok, had a BO smell but too full to move. View stunk, should've asked for something high up with a view per other reviewers suggest. Parking fees seemed a bit off - self park turned out to be more expensive than valet. All in all it was... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for choosing the Westin Convention Center Pittsburgh. We appreciate your feedback, both positive and constructive as it allows to us to focus on areas that may need attention. We are incredibly disappointed to hear about your room and want to give you our sincerest apologizes. This is certainly not our standard and we pass this information to our... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a very short stay @ this Westin property which I snagged in a Name your own price deal with a big name travel .com. (about $100 -woohoo!). Very nice and fairly new. It is across the street from the Convention Center and about 2 blocks from the Bus Station. This Westin is more for Business than family. The... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for your review. We are energized to hear about your short stay at the Westin and were able to snag a great deal online! I'm sure many of your future guests will find your advice on parking to be very helpful. It is our goal to have all of our guests leave the hotel with a positive and... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It is a very nice hotel, especially the value. The breakfast we had in hotel is very good. The bed is comfy. Location is convenient too. Service is good, staffs are friendly. The raining shower head is nice. But, bath towels show some dirty stains, I use hair blower dry myself. I wish hotel change towels every time when new... More

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Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback, both positive and constructive as we try to continually improve along the way. We are energized to hear your kind comments about our staff members and heavenly beds! We want you to know that we take your comments very seriously and we are extremely disappointed to... More

Columbus, Ohio, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We were very dissatisfied with the guest services. Upon arrival bellman was rude and tried to force us to valet rather than self park. Front desk wouldn't give us an estimated time we could try to check in - wouldn't take our name or give any options besides coming back after 3pm. Waited 30 minutes for a bell boy to... More

Was this review helpful? Yes
Caitlin M, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you for taking the time to tell us about your recent experience. We are incredibly disappointed to hear about your stay with us. There is no explanation for the service you were provided and we are so very sorry. Please know that what you experienced is not typical of our hotel and we will make certain to address these... More

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Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin

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