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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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One Bigelow Square, Pittsburgh, PA 15219
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What travelers say:
Very nice
(10)
Free shuttle
(6)
Great location
(3)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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981 reviews from our community

Traveler rating
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    158
    68
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
See the most recent reviews
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 1, 2014

The staff was overly friendly and eager to help. Our decision to upgrade to a King Suite was a good one - the room was spacious with a separate entertainment "living room" adjacent to the large bedroom. The suite was clean, comfortable, and included two flat screen televisions, a mini fridge and a microwave. We especially enjoyed the ability to... More 

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Pittsburgher4life, Thank you for taking the time to provide a candid review of your stay with us on Trip Advisor. We truly appreciate your loyalty and patronage and it is our pleasure to accommodate you while in Downtown Pittsburgh. On behalf of everyone here at the Doubletree thank you for your kind words about our accommodations and team. Their... More 

Valley Forge PA
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 27, 2014

Stayed here one night while visiting Duquesne University with my daughter. The front desk staff were very professional and helpful. As I was checking in, I was handed warm cookies. I asked for late check-out and they were very accomodating. The room was clean and very comfortable. They were within walking distance of the University but I could have taken... More 

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Terry Q, Thank you for your review of the Doubletree by Hilton Pittsburgh Downtown. We truly appreciate your loyalty and patronage and it is our pleasure to accommodate you while in Downtown Pittsburgh. Duquesne University is a great school and we are glad you had a nice trip in Pittsburgh. On behalf of everyone here at the Doubletree we... More 

Buckhannon, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 26, 2014

Valet parking is convenient, location also as it is within walking distance of Consol Energy Center. Priced a little high but you pay for the convenience of being close to the venue. Room is spacious and comfortable and clean

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear sdhamrick, Thank you for your review of the Doubletree by Hilton Pittsburgh Downtown. We know you have a choice of hotels in the downtown area and are pleased you chose our property for your stay. Should you need any help with future bookings please contact me directly. We hope to see you Downtown! Warmest Regards, Prith Shah Front Office... More 

pittsburgh, United States
1 review
5 of 5 stars Reviewed February 26, 2014

clean hotel and clean rooms. room was also very comfortable. friendly and helpful staff, and the shuttle service at the hotel was great!! will stay a this hotel again in the future. Cookies were the bomb!!!!!!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear PhillipW Thank you for your review of the Doubletree by Hilton Pittsburgh Downtown. We know you have a choice of hotels in the downtown area and are pleased you chose our property for your stay. Thank you for sharing your positive feedback about your stay on Trip Advisor. Should you need any help with future bookings please contact me... More 

Dayton, Ohio
Top Contributor
51 reviews 51 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 25, 2014

The hotel room was great, very clean. Hotel located in downtown - 7 minute walk from the nice area of market square, and the market square restaurants Across the street you can find dunkin donuts, and Starbucks (Starbucks is inside Penn hotel) . Vallet parking is 20 USD for 24 hours with unlimited inns and outs. Pool area was very... More 

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear NadavA Thank you for your review of the Doubletree by Hilton Pittsburgh Downtown. We know you have a choice of hotels in the downtown area and are pleased you chose our property for your stay. Thank you for sharing your positive feedback about your experience on Trip Advisor. Should you need any help with future bookings please contact me... More 

Clintonville
1 review
4 of 5 stars Reviewed February 25, 2014

Hotel was nice. Little expensive. Also, the elevator was very slow, not working very well when boarded from the parking area. Other than that, hotel was clean and staff was very pleasant. Parking garage was very busy as we were in town for a concert.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Trisha J, Thank you for sharing your experience at the Doubletree by Hilton Pittsburgh Downtown on Trip Advisor. We are glad you chose our property for your concert trip, and are pleased yo hear you enjoyed your time. Please do not hesitate to contact me for future reservation help or anything at all! We look forward for another opportunity... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed February 25, 2014

This hotel is located close to the Consol Energy Center. They offer shuttle service to areas around town, so you do not have to drive yourself. They room was very clean. The beds were very comfortable

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Martha B, Thank you for choosing the Doubletree by Hilton Pittsburgh Downtown during your visit for the Billy Joel concert. We are extremely happy to hear the location fit your needs and would love to welcome you back if any other events bring you Downtown! Please do not hesitate to contact me if you have any further feedback, questions... More 

United States
1 review
4 of 5 stars Reviewed February 24, 2014

Friendly staff. Clean hotel. Good value for $. Grill restaurant has a limited and somewhat gourmet menu. Valet parking in garage was fast for check-in and check-out. Fresh baked cookies at check-in are a nice touch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear SharonM Thank you for taking the time to review your stay at the Doubletree by Hilton Pittsburgh Downtown on Trip Advisor. Our team strives to provide the highest level of service and are very pleased to hear your enjoyed your stay. Should your business travels bring you back to Pittsburgh please do not hesitate to get in touch directly... More 

Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2014

From being greeted at the door by the front desk manager to being lead out when I departed by a front desk clerk this hotel staff was great. After checking in the manager escorted me to the room and gave a verbal presentation of the accommodations. He gave me information on the gym, restaurant and attached 7-11. Of course my... More 

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Ladynosee Thank you for taking the time to review your stay at the Doubletree by Hilton Pittsburgh Downtown on Trip Advisor. Thank you for your kind comments about our team, you truly are a pleasure to serve, and we hope to see you again soon! We are currently looking at a coffee machine for easier service in the accessible... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed February 20, 2014

Was expecting more but the cookies were soo good!!! Did not like that you could not reserve the shuttle to take around town and also had to pay to park that should have been free for guests. Like the fact that if the shuttle was not around everything was in walking distances but was very cold and snow was falling.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doubletree P, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear George T, Thank you for taking the time to review your stay at the Doubletree by Hilton Pittsburgh Downtown on Trip Advisor. The cookies are great and we are glad you enjoyed them. We appreciate your candid feedback and hope for the opportunity to serve you again in the future. Warmest Regards, Prith Shah Front Office Manager 412-586-1847 pshah@doubletreepgh.com More 

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