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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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One Bigelow Square, Pittsburgh, PA 15219
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,039 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jim Thorpe, Pennsylvania
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in a one bedroom suite, the room was spacious and comfortable. The bathroom was incredibly small for the room. The bar, well the bar is a rip off. Overpriced drinks with very little alcohol. We paid $60 for a glass of the cheap house wine and 3 mixed drinks. The noise is high from being close to the... More 

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Saucier, MS, United States
2 of 5 stars Reviewed yesterday NEW

The check in was terrible and the check out was almost terrible. On the room amenities, the coffee maker, TV, and cable were okay. We had no fridge. On our way home we stayed in a Quality Inn that not only had a fridge, but a microwave. They even threw n a continental breakfast too for half the price. I... More 

Review collected in partnership with DoubleTree by Hilton

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Lawrence, Kansas
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

A spacious, clean room with a comfortable bed is what we look for . . . and that is exactly what we found. The desk and comfy chairs were also appreciated. We requested a refrigerator and microwave and both were quickly delivered. With the exception of the beef, the banquet food for our group was excellent and plentiful. The hotel... More 

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windsor
Level Contributor
10 reviews
4 of 5 stars Reviewed 2 days ago NEW

Family stayed for the weekend this June to visit the city and this turned out to be a great spot. Close to everything. Walked to PNC. Took the free subway to the Children's science center. Kids enjoyed the pool both nights. Staff was very good. Breakfast bar was very good the morning we ate there. Noticed the hockey arena across... More 

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Raleigh, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for one evening and they have this new "Make It Right" policy which means absolutely nothing. We were on the Hilton Honors Floor as Hilton Honors members and they allowed someone to stay on that floor with multiple dogs that were barking incessantly. I asked for another room and they tried to move us down a floor, walked... More 

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New Orleans, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel was fine for our meeting. Helpful staff, nice room. Parking was another story. Night 1 I waited for 10 minutes at the valet stand with nobody showing up. I took the hotel shuttle to dinner when I ran out of time, arriving 15 minutes late. Departing on Day 2, I called down 15 minutes ahead and nobody answered at... More 

Review collected in partnership with DoubleTree by Hilton

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DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear William S., Thank you for your recent review. I would like to thank you for noticing our staff and I will share your comments with them. Please accept our deepest apologies for all the wait times and mud on your car. I have spoken with our Valet Manager and he would like an opportunity to speak with you if... More 

rehoboth beach, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Return to Pburgh doubletree to Rolling Stones concert this past weekend met lots of great people from all over country there for concert We upgraded two bedroom suite refrigerator leaked by day three living room rug was smelly swamp employees shouldn't use guest carts to remove trash etc while paying guests can't get luggage down to garage my sister spent... More 

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Boone, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Property and room were good, but the restaurant was horrible. Understaffed, couldn't even get seated. Property is in an excellent location, very close to everything downtown. Staff is very friendly and courteous and helpful. Room (Suite) was clean and spacious. Bathroom was clean. City view was very good as well.

Review collected in partnership with DoubleTree by Hilton

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Tallahassee, Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The reviews are mixed and now I know why. The first impression is not great: the hotel is hard to find in a tangle of roads that wrap around it and there isn't even a pull in at the front door. You have to drive around the side to a garage to get valet parking, not well marked ($20/night parking... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Valet not in sight, very expensive, and be prepared to have a dirty vehicle on return to you. Nice hotel, very clean. Great staff at front desk. Close to other places. Restaurant had prettyt good food. In restaurant, however, I was the only person there, and waited 25 minutes for soup and sandwich. Room service for dinner was good, good... More 

Review collected in partnership with DoubleTree by Hilton

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