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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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One Bigelow Square, Pittsburgh, PA 15219
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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975 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Youngstown, Ohio
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

First of all, let me say that I love the Doubletree. I never have any issues when staying at one. Who doesn't love the warm chocolate chip cookie?! This particular hotel is in walking distance to so much! We had an event at Consol and it was very close. The room was clean and the staff was very accommodating. We... More 

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay! Next door to the Consol Energy Center, great shuttle service, friendly staff, and the warm cookies are the best! The food at the Bigelow restaurant is very good, but there was some confusion with their staff as to if they were open for diners after 10. Was nice to have a place inside hotel to go... More 

Review collected in partnership with DoubleTree by Hilton

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South Dayton, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel lived up to its reputation and was well worth the price. Located in a very busy city, the only problem we had was navigating the streets to find out where to park while we checked in. We live in a very small town, so our lack of city driving was the issue. Once inside, checking in went well... More 

Review collected in partnership with DoubleTree by Hilton

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DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Margaret D., Thank you for your recent review. We pride ourselves in providing the best possible service available. We look forward to seeing again soon. Regards, Ernesto Breijo Front Office Manager ebreijo@doubletreepgh.com More 

tinley Park, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

They had a bunch of naked young adults from a fraternity running around nude, having sex in elevators and passed out in the hallways and did not throw them out. They were even having sex in the pool and left condoms floating when they left. Our group of 45 children ranging in age from 7 to 15 had to see... More 

Review collected in partnership with DoubleTree by Hilton

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DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Sue S., Thank you for your recent review. Please accept our apologies for all the concerns you experienced during your stay. We are making all the correct steps to ensure this does not happen again. Please feel free to contact me should you have any questions or concerns. We look forward to seeing again. Regards, Ernesto Breijo Front Office... More 

Amherst, New York, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice property in downtown. Good sized room with minifridge and microwave. Great staff and very accommodating. Easy access to some great restaurants, particularly if you go left and walk right down to Penn Ave. Parking is a little tight if you drive a big vehicle Bigelow Grille has great food.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear 614WernerW., Thank you for your recent review. Our Chef takes great pleasure to hear how well your meal was at Bigelow Grille. We look forward to hearing from you again. Regards, Ernesto Breijo Front Office Manager ebreijo@doubletreepgh.com More 

Glen Rock, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our overall experience with the hotel, staff and accomodations were great. The staff was very helpful, friendly and accomodating. The room was very clean and the location was excellent. Definitely recommend the hotel.

Review collected in partnership with DoubleTree by Hilton

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DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Sonia E K., Thank you for recent review. We pride ourselves in providing a clean and wonderful experience. We look forward to seeing you again soon. Regards, Ernesto Breijo Front Office Manager ebreijo@doubletreepgh.com More 

Columbus, OH, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was nice to be able to pull into the garage and unload out of the weather. To be greeted (and sent off) with a warm cookie, a bottle of water, and/or a fresh piece of fruit was a pleasant surprise. The rooms were clean and comfortable. The breakfast buffet was great but avoid the sit-down breakfast on the weekend...unless... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear David S., Thank you for the recent review. Please accept our apologies for the sit down at our Bigelow Grille. We are looking for ways to improve. I have shared your comments with our staff and are working on a plan for to prevent this. We look forward to seeing you again in the near future. Regards, Ernesto Breijo... More 

Lewisburg, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I traveled to Pittsburgh from the other side of the state for a Pittsburgh Penguins hockey game and decided to stay at the DoubleTree because it was so close to the arena and the best price in the area. When we first got to the hotel, it was a little bit confusing as to where we were... More 

Was this review helpful? Yes 2
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Katie S., Thank you for your recent review. Please accept our apologies for the bathroom conditions. We have shared your comments with our housekeeping staff and management. We were delighted to hear of how well you received our Bigelow Grille. We take pride in offering the best possible breakfast to our guest. We look forward to seeing you again... More 

Cedar Rapids, Iowa
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I drove all day and were exhausted when we came to the hotel; we had made reservations but for some reason I never remember to look up parking. I went inside to check in and figure out where to park and the personnel at the desk were great. The system took a few extra minutes to churn... More 

Was this review helpful? Yes
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear 316anonymous316, Thank you for your review. We are so glad you were received so well by or staff. We take pride in how our staff treat are guest and do everything possible for our guest. We look forward to seeing again. Regards, Ernesto Breijo Front Office Manager ebreijo@doubletreepgh.com More 

Philadelphia, Pennsylvania
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Facilities are in great condicion. Staff is friendly and helpful. Good gym and pool. 10 min walk from downtown shopping and a few LGBT bars. FYI: getting a taxi in Pittsburg isn't very easy or quick. Thankfully there is UBER.

Was this review helpful? Yes
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Work_Travel_13, Thank you for your review. I'll share your comments with our staff. Regards, Ernesto Breijo Front Office Manager ebreijo@doubletreepgh.com More 

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