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All 54 Pittsburgh hotels

Fairfield Inn & Suites Pittsburgh Neville Island

2.5 of 5 Hotel   |   5850 Grand Avenue, Pittsburgh, PA 15225
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Ranked #24 of 54 hotels in Pittsburgh
A recent review
4 of 5 stars reviewed 2 weeks ago
Gladys B Swansboro, North Carolina
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194 people have reviewed this hotel

Traveler rating
    87
    67
    23
    11
    6
See reviews for
93
38
7
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I filed a compliant with Marriott corporate. I arrived on Saturday August 9th. My wife, mother in law and I were ignored by Kay Zimmerman at the front desk. Kay was pissed off at the slow computer system and took out her anger on my family. She told me they have no rooms available even though I had reservations. She... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Brian W, Thank you for writing. Please be assured that guest comfort and satisfaction is our highest priority. I'm sorry we disappointed you. Please know we are taking all necessary steps to correct the situation. We are at your service if there is anything further we can assist you with. Sincerely, Meg Baron, General Manager More

Swansboro, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is not the first time that we have stayed in this hotel and before this visit, we were happy with the cleanliness of the rooms. This time, not so much. We had our granddaughter with us, so we rented a room that had a pull-out couch. It was absolutely filthy under the couch when we opened it up. It... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Gladys B, Thank you for taking the time to write; we love to hear from our returning guests. I am happy to know that overall you had a pleasant stay. I apologize for your disappointment with the cleanliness of your room; please forgive us. I hate that we left you with a poor impression. I appreciate you sharing our... More

1 review
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel thinking that with the Marriott name we would get more than your average roadside hotel. The hotel was nicely done up and the rooms looked great! Unfortunately the service was less than stellar and the breakfast was lousy. I had to order a cot because the pullout couch was impossible to sleep on. The staff couldn't... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Karim H, Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and we hope that you will give us another opportunity to make amends when you were to return to the Pittsburgh area. Sincerely,... More

Camp Hill, P
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We generally stay within the Marriott chain and are usually very satisfied with both accommodations and service. This location though was extremely impressive with regard to their staff, so much so that we felt obligated to write a review here. The front desk staff was friendly, helpful and polite throughout our two-day stay, even with the hotel being quite full... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear TGrimes, Thank you for your kind review. I’m pleased to hear that our associates delivered service which exceeded your expectations and made for a good experience. We have a great team comprised of dedicated people who genuinely care about providing each guest with an exceptional stay. I’ll be certain to share your compliments with Dion. We enjoyed having you... More

Sebring, Ohio
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I spent an evening while shopping in Pittsburgh. Nice staff and clean updated rooms. The hotel is away from heavy traffic yet close to all the city activites. there is a small pool and hot tub (clean). The patio area is great and very inviting. They also host a nice basic breakfast. For a basic hotel they... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear mariawal24, I’m so glad you enjoyed our service and amenities! Incredible reflections like yours assist us in delivering a pleasant experience. I will share your kind remarks with the team. Thank you for your time in reviewing our hotel, and we hope to host you again soon. Best, Meg Barron General Manager More

Johnstown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had never stayed here before because it seemed so isolated from food, shopping and entertainment. However, even though it is situated on an island, it was very easy to jump on the Interstate and go to whevever we wanted. Pool was clean and warm. Breakfast was very good and included make-your-own waffles. However,because I made reservations at the last... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear PatP905, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. Your honest feedback regarding your reservation experience fosters positive change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at... More

Eastern US
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Room was clean. It is next the to interstate but I didn't notice traffic noise. The location was good for a "stop for the night"place but it does seem like there isn't a whole lot around. The area felt very safe though. The breakfast was standard hot hotel buffet fare (waffle station, eggs, yogurt, various breads and pastries) and was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Nixie-USA, Our staff makes sincere hospitality their priority; I glad you enjoyed our quiet hotel and ample breakfast. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Meg Barron, GM More

Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2014

For the past three years I have stayed here with family when making an annual trip to Pittsburgh. We enjoy the clean and comfortable rooms and the complimentary breakfast. Our kids love the pool and the outdoor fireplace is something we always enjoy. The staff is very friendly and accommodating. Not too far from downtown and extremely close to family... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

It’s wonderful to know you enjoyed our ample breakfast and friendly associates. We appreciate you sharing your kind review with us and other travelers. Our team strives to be your hotel of choice when in the Pittsburgh Neville Island area. Look forward to seeing you on your next visit. Kind Regards, Meg Barron, GM More

Thousand Oaks, California
Contributor
15 reviews 15 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

We celebrated my mother's 90th birthday on the 5th of July. I made the arrangements for about 12 rooms at the Fairfield Inn and Suites, Neville Island. We had guests checking in on the 3 and 4th of July and checking out from 6 to 8 July. The rooms were ready for the arrivals. The check ins went smoothly with... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice feedback regarding our eager staff and relaxing fire pit with our team; they work hard to ensure our guests feel at home. We... More

Bentonville, Arkansas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2014

Average to good for a Fairfield Inn. The location is close to the business I'm visiting in Leetsdale, and it's easy to get downtown if you know your way around. For some reason they never seem to get my rewards card number, even though I stay there several times a year.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Thank you for taking the time to write a review. We appreciate hearing from you and are glad to know you find our location convenient. I apologize for your frustration regarding your Marriott Rewards number. Your feedback provides us with areas of opportunity for improvement in addition to motivation for our team. Please come see us again! Best, Meg Barron,... More

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Additional Information about Fairfield Inn & Suites Pittsburgh Neville Island

Address: 5850 Grand Avenue, Pittsburgh, PA 15225
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Pittsburgh Neville Island 2.5*
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Also Known As:
Fairfield Inn Pittsburgh Neville Island Hotel Pittsburgh
Pittsburgh Fairfield Inn

34 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#20 Family Hotel in Pittsburgh
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Pittsburgh Neville Island hotel is the perfect choice for business and leisure travelers alike. Convenient among Pittsburgh hotels, this hotel is ideally located off I-79, 15 miles to the Pittsburgh International Airport (PIT) and 10 miles to downtown Pittsburgh. The Fairfield Inn & Suites Pittsburgh Neville Island offers spacious and modern guest room, comfy mattresses, fluffy pillows and cozy blankets, spacious bathrooms and well lit work space with free wired and wireless High Speed Internet. Start your day with our new FREE hot breakfast featuring scrambled eggs and sausage. The Market is open 24 hours for snacks, beverages or sundry items. Unwind in our indoor pool, whirlpool or fitness center. Take advantage of our Business Center with free Wi-Fi and free local calls. Enjoy the convenience of our free shuttle service to local businesses, restaurants and entertainment. Experience an ideal location and terrific service at the Fairfield Inn & Suites Pittsburgh Neville Island! ... more   less 
Number of rooms
110

Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Pittsburgh Neville Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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