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Fairfield Inn & Suites Pittsburgh Neville Island

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5850 Grand Avenue, Pittsburgh, PA 15225
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Fairfield Inn & Suites Pittsburgh Neville Island
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Fairfield Inn & Suites Pittsburgh Neville Island
Fairfield Inn & Suites Pittsburgh Neville Island
Fairfield Inn & Suites Pittsburgh Neville Island
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228 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancaster, New York
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm a big fan of Marriott Hotels, and most always stay at their Fairfield Inn properties. I'm giving this hotel a rating of 1 star because I found it appalling to observe a majority of their staff outside smoking in the "guest" patio area overlooking the breathtaking views of the river. The hotel is otherwise a 5 star rating, which... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear FoodJury, Marriott is committed to providing its guests and associates with a smoke-free environment, and is proud to boast one of the most comprehensive smoke-free hotel policies in the industry. I'm terribly sorry you saw some of our associates smoking on property and I have addressed your concerns with our entire team. I hope that you will consider a... More 

Hartselle, Alabama
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights while in Pittsburgh and even tho is was a was out it was a great fine. The place was located in a good place with places to eat and shop. The staff was great and the rooms a A+.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear JEFSUSHAY, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Meg Barron General Manager More 

Detroit, Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Really enjoyed my quick overnight here. The king room was incredibly spacious, clean, must/mildew free (cannot tell you how many hotels have this problem) and most importantly, QUIET. I was nervous being so close to the I-79 interchange, but woke up refreshed. I did not partake in breakfast, but everything smelled wonderful. It was a bit pricey - came to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear BellaCibi, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Meg Barron General Manager More 

Charlotte, North Carolina
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice location right of I-79. Lobby, corridor and rooms are very well maintained - may be very new or recently renovated. Includes free wireless. Nice breakfast included. Friendly staff. Will strongly recommend.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear MNK-Here, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Meg Barron General Manager More 

Morgantown, West Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

After working a full day, my friend and I began what we thought would an exhilarating trip to Cleveland for a wedding. We met at a pizza shop (Peppebroni's, where your pizza fantasies become reality) in Morgantown WV to start our journey with some food. Just after pulling out of the parking lot, a car full of men pulled up... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear devincuzz, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provided after a very stressful drive. Thank you especially for recognizing the staff, I will be sure to share your kind comments with Laura. We look forward to seeing you upon... More 

Level Contributor
15 reviews
2 of 5 stars Reviewed 3 weeks ago

Horribly ugly lobby and very cramped king bed room. Lobby was bright orange and red that made my eyeballs cry and decor was early third world. We were there for five days. Prices were jacked up on the weekend nights and that was never explained to us when I made the reservation. Not good! We had to fight hard for... More 

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ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Gracie A, I’m sorry that our modern decor and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority, so it was our pleasure to offer you a good faith gesture. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.... More 

Guelph
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here on our travels back from South Carolina on June 5th. It had been a very long drive and we were very tired. Upon arrival, we were greeted by a lovely female desk staff. She asked if we had stayed at the hotel before and I said no it was our first time. She welcomed us and it... More 

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ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear R M, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Meg... More 

Allentown, PA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family reserved two rooms for a weekend in Pittsburgh. The hotel is off I-79, very easy on/off access. It is only a short drive into downtown Pittsburgh. This isn't a luxury hotel, but it is clean, with very friendly staff, and comfortable rooms. My young son loved the pool. We would definitely stay again.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Jennetic, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your family's stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Meg Barron General Manager More 

1 review
5 of 5 stars Reviewed June 1, 2015 via mobile

Great Hotel! Staff was great! Will stay here again! Yes pool and spa had strong chlorine odor but was really clean! Maybe it just needs better ventilation. Room was clean and breakfast was good! Staff was very kind and friendly. Bed was comfortable and air conditioning worked great. Loved fire pit area.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Mary H, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and friendly service while in town. I appreciate your feedback regarding the strong chlorine odor by the pool. There is no better compliment than a return visit, so we... More 

Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 27, 2015

Clean hotel, friendly staff. Well maintained! Also close to Sewickley, pa (about 5 mins away). Sewickley has some great restaurants and shops. The area is beautiful as well. We have to travel to UPMC about every 3-4 months and it's nice to feel comfortable and relaxed before we hit our destination the next day.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Lisa G, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

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