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Fairfield Inn & Suites Pittsburgh Neville Island

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5850 Grand Avenue, Pittsburgh, PA 15225
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1 room 1 adult
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Fairfield Inn & Suites Pittsburgh Neville Island
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245 Reviews from our TripAdvisor Community

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Barrie, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 2, 2016

We stayed here spontaneously on our way down from Ontario to Florida. Nice quiet area. Got a king size bed for a good rate considering the hotel. Large TV, huge bathroom with nice shower, overly comfortable bed, wonderful breakfast with waffles and good muffins, front desk attendant was really nice, no complaints whatsoever.

Helpful?
Thank Danielle F
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Danielle F, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Meg Barron General Manager More 

Wyomissing, Pennsylvania
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2015

I have been staying at this hotel since 2013. I am there at least 3-4 times a year and the service has always been very consistent. Although the area surrounding the hotel does not seem very nice, I guarantee the views will make up for it.

Helpful?
Thank amys600rr
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear amys600rr, Welcome back! We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our views and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Meg Barron General Manager More 

Ulster, Pennsylvania
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 1, 2015

Location was great for us visiting Pittsburgh. Clean comfortable rooms. Staff was courteous, friendly and helpful. Pool and jacuzzi were great (other then too much chlorine which is like most hotel pools). Breakfast was fresh and nice assortment.

Helpful?
Thank rjfs16
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear rjfs16, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Meg Barron General Manager More 

Washington
1 review
5 of 5 stars Reviewed October 22, 2015

Dorothy in the breakfast room is awsome. The lady that works the third shift is really nice as well. on my most recent stay after the room was serviced someone from housekeeping tried to enter my room while I was sleeping at 1:45 p.m. I think it was the manager of housekeeping. Then I noticed how busy the person was... More 

Helpful?
Thank customerservicewash
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear customerservicewash, I'm delighted to hear of the good service you received overall from our team. I have noted your feedback regarding our staffing model on busy nights and thank you for sharing. We appreciate your attention to reviewing our hotel and hope to see you again on a return visit. Sincerely, Meg Barron General Manager More 

Enola, Pennsylvania
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 18, 2015

Loved this hotel!! They are just outside of the city, so we drove into the city to see things. The room was clean, quiet...everything we need in a hotel! There was a nice restaurant just off the parking lot that had good food at a reasonable price. We had a really nice weekend here, visiting with our college freshman!

Helpful?
Thank my2kidsmom9702
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear my2kidsmom9702, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service, modern accommodations and location. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Meg Barron General Manager More 

Pennsylvania
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 9, 2015

The hotel location on Neville Island was just outside of their industrial district. But to our pleasant surprise, this hotel was very nice inside and out. With a great view of the river behind the hotel, you could enjoy the river scene with the boats and docks across the river.

Helpful?
Thank Brewbeer
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Brewbeer, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. Thank you for your attention in reviewing our hotel. Best, Meg Barron General Manager More 

Michigan
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 27, 2015

We have stayed here on numerous occasions and no matter what room we are in the noise from the interstate and the Penske garage is quite evident. Beautiful view of the river. Clean rooms. Usually friendly employees (had one this trip not too happy). AND MOST NEGATIVE COMMENT....THE BREAKFAST SHUTS DOWN AT 9:00!! After a long night of travelling, getting... More 

Helpful?
Thank jjr21
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear jjr21, Welcome back! I'm glad you enjoy our pretty views and clean rooms. I'm sorry that we did not provide you with the exceptional stay that you have come to expect from us. We hope to host you yet again to provide you with a stay more indicative of our norm. We value your feedback and your loyalty to... More 

London, Canada
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 17, 2015

I thought the hotel was really good. Nice people, nice clean rooms, comfy beds and a good breakfast. The only downside is the location. It's a fair distance from downtown, without a lot, even restaurants in the immediate area. It's a very industrial area, so there are a lot of trucks on the road out front which can make for... More 

Helpful?
Thank steve a
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear steve a, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern facilities and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience. Best, Meg Barron General Manager More 

Montclair, New Jersey
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 9, 2015

I stayed the weekend of 8/28/ -8/30/2015. Service was good. Nice and clean place. Had planned to use the pool but it was a little small and once one family was in it the desire wasn't there to jump in. The patio was really really nice. very quiet. The fire pit that was lit at night was very nice and... More 

Helpful?
Thank PMagic
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear PMagic, It is fantastic to hear that you enjoyed your stay overall. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Meg Barron General Manager More 

Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

Clean and comfortable. We requested a quiet room and fourth floor was just right. Basic amenities but no lotion or hair dryer in bath room. If you have allergies to feather pillows they will change them to good quality regular pillows. Basic breakfast with good Marriott coffee. Pleasant friendly staff. Much better experience than when we stayed here last year.... More 

Helpful?
Thank Goonybird5
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Goonybird5, I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we look forward to your next visit. Best, Meg Barron General Manager More 

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