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All 54 Pittsburgh hotels

Fairfield Inn & Suites Pittsburgh Neville Island

2.5 of 5 Hotel   |   5850 Grand Avenue, Pittsburgh, PA 15225
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Ranked #23 of 54 Hotels in Pittsburgh
A recent review
5 of 5 stars reviewed 1 week ago
lmp8475
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198 reviews from our community

Traveler rating
    90
    68
    23
    11
    6
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96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (43)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (47)
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    (31)
All months
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 5 nights from 16th September for a friend's wedding. We'd spent a long time travelling from Scotland so didn't arrive to check in until about 10pm at night. This was no bother for the hotel and they upgraded us to a disabled room with a fridge given the time we were staying. Throughout our stay we... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear lmp8475, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. Best, Meg Barron General Manager More

Jamestown, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for a second year in a row because of my daughter's figure skating competition. We really enjoy it here, and not just because the arena is right down the road. The rooms are nice and clean, beds comfortable, nice breakfast, really cool bon fire pit on the river, and a really nice view of the I-79 bridge next... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Troy M, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and central location. On behalf of our entire team, I thank you for your kind remarks. We... More

Nashville, Tennessee
Top Contributor
223 reviews 223 reviews
185 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago

modern, clean, good beds, gym equipment that worked, helpful front desk, decent diner in front....the only wierd thing about this hotel is where it is. It's on the end of an island that seems to be made of a power plant- but if you can find it, it'll be good. It was quiet - there was a college volleyball team... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear TravelManSouth, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Meg Barron General Manager More

assigned to asia region
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at several Pittsburgh area properties and this is by far the best value. Super clean, better than my own home and my dust allergies were completely at rest. Really enjoyed the indoor pool view room. The temperature of the pool was good, the hot tub was relaxing. Nice outdoor fire place when the weather cooperates. Easy on-off... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear hukfinn, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to seeing you in September and October! Best, Meg Barron General Manager More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 14, 2014

I filed a compliant with Marriott corporate. I arrived on Saturday August 9th. My wife, mother in law and I were ignored by Kay Zimmerman at the front desk. Kay was pissed off at the slow computer system and took out her anger on my family. She told me they have no rooms available even though I had reservations. She... More

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Brian W, Thank you for writing. Please be assured that guest comfort and satisfaction is our highest priority. I'm sorry we disappointed you. Please know we are taking all necessary steps to correct the situation. We are at your service if there is anything further we can assist you with. Sincerely, Meg Baron, General Manager More

Swansboro, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

This is not the first time that we have stayed in this hotel and before this visit, we were happy with the cleanliness of the rooms. This time, not so much. We had our granddaughter with us, so we rented a room that had a pull-out couch. It was absolutely filthy under the couch when we opened it up. It... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Gladys B, Thank you for taking the time to write; we love to hear from our returning guests. I am happy to know that overall you had a pleasant stay. I apologize for your disappointment with the cleanliness of your room; please forgive us. I hate that we left you with a poor impression. I appreciate you sharing our... More

1 review
2 of 5 stars Reviewed August 11, 2014

We booked this hotel thinking that with the Marriott name we would get more than your average roadside hotel. The hotel was nicely done up and the rooms looked great! Unfortunately the service was less than stellar and the breakfast was lousy. I had to order a cot because the pullout couch was impossible to sleep on. The staff couldn't... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Karim H, Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and we hope that you will give us another opportunity to make amends when you were to return to the Pittsburgh area. Sincerely,... More

Camp Hill, P
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

We generally stay within the Marriott chain and are usually very satisfied with both accommodations and service. This location though was extremely impressive with regard to their staff, so much so that we felt obligated to write a review here. The front desk staff was friendly, helpful and polite throughout our two-day stay, even with the hotel being quite full... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear TGrimes, Thank you for your kind review. I’m pleased to hear that our associates delivered service which exceeded your expectations and made for a good experience. We have a great team comprised of dedicated people who genuinely care about providing each guest with an exceptional stay. I’ll be certain to share your compliments with Dion. We enjoyed having you... More

Sebring, Ohio
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 6, 2014

My husband and I spent an evening while shopping in Pittsburgh. Nice staff and clean updated rooms. The hotel is away from heavy traffic yet close to all the city activites. there is a small pool and hot tub (clean). The patio area is great and very inviting. They also host a nice basic breakfast. For a basic hotel they... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear mariawal24, I’m so glad you enjoyed our service and amenities! Incredible reflections like yours assist us in delivering a pleasant experience. I will share your kind remarks with the team. Thank you for your time in reviewing our hotel, and we hope to host you again soon. Best, Meg Barron General Manager More

Johnstown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2014

We had never stayed here before because it seemed so isolated from food, shopping and entertainment. However, even though it is situated on an island, it was very easy to jump on the Interstate and go to whevever we wanted. Pool was clean and warm. Breakfast was very good and included make-your-own waffles. However,because I made reservations at the last... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear PatP905, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. Your honest feedback regarding your reservation experience fosters positive change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at... More

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Additional Information about Fairfield Inn & Suites Pittsburgh Neville Island

Address: 5850 Grand Avenue, Pittsburgh, PA 15225
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Pittsburgh Neville Island 2.5*
Number of rooms: 110
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Also Known As:
Fairfield Inn Pittsburgh Neville Island Hotel Pittsburgh
Pittsburgh Fairfield Inn

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