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Candlewood Suites - Pittsburgh Airport

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100 Chauvet Drive, Pittsburgh, PA 15275
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Candlewood Suites - Pittsburgh Airport
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184 Reviews from our TripAdvisor Community

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New Orleans, Louisiana, United States
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is very far from the airport- about a 30 minute shuttle ride. The shuttle driver was very rude and didn't say a word to me, even when I said Hello or Thank You, etc. The lobby area was small and not very tidy. The room was ok. Quiet, but a bit outdated. Their selection of snacks and drinks... More 

Helpful?
Thank Kira N
Shawn E, General Manager at Candlewood Suites - Pittsburgh Airport, responded to this review

Thank you Kira N for taking the time to submit a Trip Advisor review for our hotel. I sincerely apologize about the shuttle service. It is a separately owned company that services our hotel. I have called them and let them know your experiences so that they can speak to the driver that was on duty the time that you... More 

Atlanta
Level Contributor
211 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just spent 6 nights here. Let me say that I travel for business combined with pleasure, I stay in hotels almost every week for 2-4 nights or more across the country so I have experienced the good, the bad & the ugly & I am picky within reason (hate dirt, mold & or stench). The room was clean... More 

Helpful?
Thank traveling_frank
Shawn E, General Manager at Candlewood Suites - Pittsburgh Airport, responded to this review

Thank you traveling_frank for taking the time to submit a Trip Advosor review for our hotel. We are happy to hear that you enjoyed your stay with us and enjoyed the amenities that we had in and around our hotel. I have forwarded your comments on to our team as well. We strive to make each and every guest feel... More 

Pittsburgh, Pennsylvania
Level Contributor
229 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

After staying at a fantastic Candlewood on another trip, we decided to stay here the night before catching our flight out of PIT. No one was at the front desk. It was 10 minutes before the check in time and when someone finally did show up, we were told as much. They got an attitude with us for showing up... More 

Helpful?
Thank Melb33
Shawn E, General Manager at Candlewood Suites - Pittsburgh Airport, responded to this review

Thank you Melb33 for taking the time to submit a Trip Advisor review for our hotel. Your feedback is important to us so we can continue to improve our services and amenities going forward. I will share your comments with our team so we can address your concerns that you listed. When you do come back to Pittsburgh, PA for... More 

Charleston, West Virginia
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The cleanliness kept this review from being higher. I was staying here before an early morning flight out the next morning. Checkin was a breeze and the desk clerk was friendly and very personable. I arrived late in the evening and just wanted to get to sleep before my early rising in the morning. Checked the bed and everything was... More 

Helpful?
Thank Mike F
Shawn E, General Manager at Candlewood Suites - Pittsburgh Airport, responded to this review

Thank you Mike F for submitting a Trip Advisor review for our hotel. I am happy to hear that you liked our hotel and facilities when you stayed with us. I apologize with what you found in the shower area of your guest room. I will share this with our housekeeping team so that does not continue going forward. We... More 

Royal Oak, Michigan
Level Contributor
56 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

I have been too many hotels throughout the United States and I have to say this ranks up there is one of my favorite. This hotel is located just minutes from downtown Pittsburgh. Looking for a place to eat or shop not a problem conveniently located within minutes of the mall and 20+ restaurants in the area. The staff was... More 

Helpful?
Thank YoYoManDTW
Shawn E, General Manager at Candlewood Suites - Pittsburgh Airport, responded to this review

Thank you for taking the time to write a TripAdvisor review for our hotel. We are happy to hear that you enjoyed your stay with us and that our staff took good care of you while you were with us. We look forward to having you stay with us again the next time your travels bring you back to the... More 

Birmingham, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 30, 2015

Bed was so worn out that it sunk in middle and we couldn't roll to side. Also, tiny pillows that were size of couch pillows. Window unit was loud and freezer ice maker made about 10 ice cubes in 24 hours.

Helpful?
Thank philpa1_11
Shannon R, Director of Sales at Candlewood Suites - Pittsburgh Airport, responded to this review

philpa1_11, We are so sorry to read of your unpleasant experience recently while staying at our hotel. We appreciate the feedback on the issues that need attention in the suite you stayed in. There was no need to endure these situations for your three night stay. Next time, please bring your concerns to our attention while on property, and we... More 

Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed November 29, 2015 via mobile

My boyfriend, pitbull, and I stayed at this Candlewood Suites for 2 months and could not have been happier! The room was clean, spatious, and very accommodating. Our favorite part was how amazing the staff were. Kaitlyn, at the front desk, was always happy, helpful, and professional. She also loved our dog and made her feel very welcome. There was... More 

Helpful?
Thank Jordan B
Shannon R, Director of Sales at Candlewood Suites - Pittsburgh Airport, responded to this review

Jordan B - Thank you for your 5 star review of your recent extended stay with us. We will definitely pass along your praises to Kaitlyn and Jorge. We are happy you enjoyed your time with us - and hope you will return for a visit soon. Regards, Shannon B. Director of Sales More 

Cary, North Carolina
Level Contributor
149 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 16, 2015

We got two rooms for just one night (Saturday). We came to town for a Steelers game and I searched around and this hotel had great prices compared to others in the area. The rooms are great. Comfy bed, clean all around, lots of space. The only thing that I noticed was a wash cloth hanging on the shower rod... More 

Helpful?
Thank nittanydave
Shannon R, Director of Sales at Candlewood Suites - Pittsburgh Airport, responded to this review

nittanydave, Thank you for the four star review of your recent stay with us. We are so happy you were pleasantly surprised with your experience. It sounds like you had an enjoyable weekend. Thank you for alerting us to the missed washcloth, and we will use the feedback in our staff training. We hope to host you and your family... More 

Central Texas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 27, 2015 via mobile

I wasn't expecting much when I booked this budget hotel about 15 min away from the airport, and that was fine. I arrived at 1:30PM & the front desk clerk kindly let me check in early. My room, 231, was very nice! The furnishings were pleasant & the bed was very comfortable. The free wi-fi worked very well, much better,... More 

Helpful?
Thank kids2cute
Shannon R, Director of Sales at Candlewood Suites - Pittsburgh Airport, responded to this review

kids2cute - Thank you for your four star reveiw of your recent stay! We are glad you found us - and were 'pleasantly surprised'. At times it feels like our brand is a best kept secret. Tell your friends...as we have locations across the country! I appreciate you including your suite number, as we will further investigate the refrigerator noise... More 

New York City, New York
1 review
2 of 5 stars Reviewed October 15, 2015

Friendly staff, dog friendly, close to airport, long term renters, big laundry facility, clean room. Deal breaking issues for short term renter: No free breakfast, gym, pantry, laundry all in same room. Free coffee is to close to the tread mill.

Helpful?
Thank jackallison2015
WesternPATexan, Director of Sales at Candlewood Suites - Pittsburgh Airport, responded to this review

jackallison2015, Thank you for taking the time to post a review of your recent stay. We are happy to hear of your postivie experience with our staff. Since we are positioned as an extended stay hotel, all of our rooms feature a full kitchen with two burner stove, microwave and dishwasher. Our guests like to prepare breakfast in their room,... More 

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