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MainStay Suites Pittsburgh Airport

2.0 of 5 1000 Park Lane Drive, Pittsburgh, PA 15275
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MainStay Suites Pittsburgh Airport
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MainStay Suites Pittsburgh Airport
MainStay Suites Pittsburgh Airport
MainStay Suites Pittsburgh Airport
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98 reviews from our community

Traveler rating
    16
    35
    21
    15
    11
See reviews for
32
26
9
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (29)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (10)
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Pittsburgh, PA, USA
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Despite mixed reviews, we decided to try this for a Park n' Fly at Pittsburgh Airport because they had the longest Parking Period that fit our travel. We chose this in part because the hotel manager Mr. Walsh seems to read and respond to every online consumer review, which we think is a good sign for hotels. Let me start... More 

Was this review helpful? Yes 2
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Li_4Family, Thank you for taking the time to review our hotel regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations for customer service, breakfast utensils and shuttle service times.. Your satisfaction is important to us and we will be using the feedback you provided... More 

Niles, Ohio
Top Contributor
306 reviews 306 reviews
15 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed a number of times here and will continue to stay before early flight. Great early transport to airport. They are remodeling the third floor but there was no noise issues during stay. Room was clean and tidy. Had to leave before breakfast so the in room kitchen was great for my breakfast. Would be a great place for... More 

Was this review helpful? Yes 1
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

CAT_AJM, Thank you for choosing the Mainstay Suites for your stay before your flight. I am glad the renovations did not bother you during your stay and the airport transportation suited your needs. We will be remodeling the entire hotel inside and out and are scheduled to be completed in Spring 2015. We hope you come and experience the new... More 

Somerset, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

I work in hotel management, so to say I'm a tough critic is probably putting it lightly. I checked into this hotel fairly late and I was warmly greeted by Bill and his wife. They were very helpful in getting me checked in and arranging the shuttle for me the next day. My room that I stayed in was very... More 

Was this review helpful? Yes 3
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

SPayer22, Thank you for taking the time to review the Mainstay Suites. Thank you for the kind words, it means alot coming from a fellow hotelier! I know we can be tough to please. We are looking forward to having you stay with us again next time you are in the area. Sincerely, William Walsh, General Manager, Mainstay Suites Pittsburgh... More 

Kingsport, Tennessee
Top Contributor
192 reviews 192 reviews
23 hotel reviews
147 helpful votes 147 helpful votes
2 of 5 stars Reviewed October 27, 2014

This may have been one of my worst stays ever in a hotel. We stayed here one night before our 6am flight out of Pittsburgh. The room was Ok, not real clean and had a big iron burn on the carpet. We went to bed early so we could get up at 4:00am to get to airport. The walls were... More 

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

RunnerWes, Thank you for taking the time to review our hotel. I am very sorry that the guests staying near you were loud and disrupting your sleep. I am glad we were able to switch your room so you could get some sleep. We invite you return after our renovation is complete so we can have another oppertunity to exceed... More 

Mahopac, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 30, 2014

I stayed at this hotel 9/27-9/28. I was visiting Pittsburgh to see a Steelers game. The hotel was away from downtown but is near plenty of shopping and restaurants. It took maybe 15 minutes to get to Station Square which is where we parked for the game and took a ferry to Heinz Field. The hotel looked brand new and... More 

Was this review helpful? Yes 2
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Randi D., Thank you for the recommendation. We are glad you enjoyed your stay with us for a Steelers football weekend. We hope to see you next time you are in town for a Steelers game! SIncerely, William Walsh General Manager Mainstay Suites Pittsburgh Airport More 

Orrville, Ohio
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 26, 2014

This was a stop-over on a trip. Nothing exceptional about this place, but adequate and a good value for the money. Fairly clean, plenty of room, full kitchen (although we didn't need it). The breakfast was pretty sparse, but we found enough to get us going for the day. I would stay here again if looking for some place to... More 

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

bbred14, Thank you for the feedback. We are starting a million dollar renovation that should be completed by spring. I hope you check us out again when renovation is complete so we can wow you with the changes. We are looking forward to seeing you again in the future. Sincerely, William Walsh General Manager Mainstay Suites Pittsburgh Airport More 

newton
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 23, 2014

My husband and I had to go to Coraopolis Pa sad family business and we needed to stay number 1 where it was not expensive and 2 where we could make our own meals for it wouldn't break us. Well I am so happy we found Mainstay Suites ,in our suite we have a separate bedroom , sm living room... More 

Was this review helpful? Yes 2
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

ezorzi1, Thank you for taking the time to review our hotel. I am glad you had a relaxing stay with us. We appreciate your compliments. Thank you for staying with us and we are looking forward to seeing you in the future! Best Regards, William Walsh General Manager Mainstay Suites Pittsburgh Airport More 

West Decatur, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2014

After booking this hotel and reading the reviews I was a bit confused after staying there. I travel quite often and stay in approx. 15-20 hotels a year. I do not stay anywhere that is dirty, or run down (yes I have left several after checking in and seeing the rooms). Mainstay Suites in Pittsburgh is in a nice location... More 

Was this review helpful? Yes 1
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Swatadue60, I am glad to hear you were pleasantly surprised with your stay. I am glad the complimentary room I was able to get you worked out for your group. We are looking forward to seeing you next time you are in the area. Sincerely, William Walsh General Manager Mainstay Suites Pittsburgh Airport More 

Buffalo
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 16, 2014

Wasn't sure what to expect after reading mixed reviews, so thought we'd try it because we were only staying in the area one night. Wish we had stayed somewhere else. The only positive was the location. Very convenient to shopping and the airport and a quick drive into downtown. The rooms, however, were dingy, smelled funky and very "beat up".... More 

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Quain, Thank you for taking the time to review the hotel. I am sorry the hotel did not meet your expectations. We are undergoing a renovation of the entire hotel. The renovation will be completed in early 2015. I invite you to come stay with us after the renovation is complete so you can see the improvements to everything. Sincerely,... More 

Hastings on Hudson, NY
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 24, 2014

Hotel appearance is very rundown with dinghy lighting, broken fitness equipment and worn finishes. A lot of noise transfers between the rooms. The desk clerk complained to me about the van driver's lack of English language skills and treated him very rudely; her comments were inappropriate. Provide van drivers with a GPS.

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the fitness equipment, lighting, and finishes on your recent visit. We are starting renovations on the entire hotel (public spaces and all guest rooms). We will be looking new soon! Again, thank you for your time and valuable feedback. We sincerely appreciate it and... More 

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Additional Information about MainStay Suites Pittsburgh Airport

Address: 1000 Park Lane Drive, Pittsburgh, PA 15275
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — MainStay Suites Pittsburgh Airport 2*
Number of rooms: 101
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Also Known As:
Mainstay Suites Pittsburgh Airport Hotel Pittsburgh
Mainstay Pittsburgh
Pittsburgh Mainstay Suites

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