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All 55 Pittsburgh hotels

MainStay Suites Pittsburgh Airport

2.0 of 5 Hotel   |   1000 Park Lane Drive, Pittsburgh, PA 15275
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53%
Ranked #44 of 55 hotels in Pittsburgh
A recent review
4 of 5 stars reviewed 3 weeks ago
Jessica L Buffalo, New York
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75 people have reviewed this hotel

Traveler rating
    13
    25
    17
    11
    9
See reviews for
25
21
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I'll admit I was a bit weary of staying here after reading some of these reviews but I would not hesitate to stay here again! Our check-in was quick and we signed up for the morning airport shuttle without issue. Both the evening and night staff were very helpful. The room was basic but was exactly what we needed- a... More

Was this review helpful? Yes 1
Altoona, Florida
1 review
2 of 5 stars Reviewed January 5, 2014 via mobile

They tout this as an extended stay stay hotel . Neither of the stove burners worked. There were stink bugs everywhere, including a dead one inside a pillow in the bed! Was to be a smoking room, had to ask for an ashtray. The drawer with silverware was dirty. The hair dryer didn't work but staff brought one that did.... More

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ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

salp214, Thank you for writing and bringing your concerns to my attention. I sincerely apologize for the areas we fell short of meeting your expectations. This is not typical of our hotel and staff, and we are sorry for the inconveniences you experienced. Please know your satisfaction is our highest priority and improvements will be made to ensure all of... More

Pennsylvania
Top Contributor
75 reviews 75 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 16, 2013

my wife and I have stayed here on a number of occasions. the location is great, only 1 exit down from all the shopping and dining that one could ask for. the breakfast is ok, waffle maker, donuts, etc. oatmeal was included this time but one of those traveling with my wife and I tried it and said it was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Jonathan K, Thank you for your review and continued patronage with us at MainStay Suites Pittsburgh Airport. We appreciate your feedback on opportunities for improvement and sincerely apologize that we were unable to exceed your expectations. Please know I have addressed your valuable comments with our staff in order to make improvements and provide a more positive stay. We value... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2013

There cleaning is terrible, Half *** everything. Don’t scrub carpets. Room service is crap, Polite workers but poor housekeeping. Main issue is they don’t clean their coffee pots, AT ALL. THE MOST USED THINGS HERE.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

A N, Thank you for sharing feedback. I sincerely apologize that the cleanliness of your accommodations was not met with our excellence in service. I have discussed this review with our housekeeping staff in order to make improvements and heighten our awareness of such issues. We value you as our guest, and hope to have you stay with us again.... More

Williamswood
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 23, 2013

The staff was friendly enough, nice to have a kitchen, but the rooms are looking tired, carpets and curtains need to be changed out, cupboards need a facelift. Although there were pots, pans dishes, there was no cutlery in my room, which seems odd. The bed was hard as a rock. Breakfast was not up to the usual choice hotel... More

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ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

oldfriend36, Thank you for writing. We always appreciate hearing from our guests, especially in identifying ways we can improve our guest experience. I sincerely apologize for the areas we fell short of meeting your expectations. I assure you that we will take your comments into consideration to improve our property. We value you as our guest and hope you'll give... More

JACKSON
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 1, 2013

I should have known better than to stay here based upon the not so great reviews on here but thought we would chance it because it was the "cheapest" place to stay for free with our Choice Hotel Points. As we pull into the parking lot approximately 9:00 p.m. on a Wednesday night, we find absolutely no parking spaces available.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

D H, Thank you for sharing a review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. These details definitely do make a trip and we regret we missed the mark during your trip. Your feedback provides many areas that we can work on in order to improve our... More

Pennsylvania
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 24, 2013

We had a wedding to attended, MainStay Suites Pittsburgh Airport in Pittsburgh was very helpful in making sure that we could get an early check in. The staff was wonderful and the overall appearance had a feeling of “home”. Security was good and the parking area was well lit. The floor plan of our room was comfortable. The fully equipped... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

WRDavis, Thank you for writing a review about your experience at MainStay Suites Pittsburgh. We appreciate our guests taking the time to provide us with valuable feedback on both positive and opportunities for improvement.. We’re glad you enjoyed your stay in our clean accommodations and we hope to see you again soon. Sincerely, Bill Walsh General Manager More

Midland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed September 14, 2013

Stayed here one night while traveling to the east coast. The rooms are a bit "beat up" and worn looking, the carpets dirty and stained, the beds uncomfortable (the double bed was concave in the middle). However, I can see where the small complete kitchen would benefit a family or a workman staying an extended stay. The continental breakfast was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

ohlook, Thank you for writing. We appreciate your feedback and sincerely apologize that we were unable to provide the exceptional stay and service that you’ve come to expect from us. Your valuable comments provide many areas of opportunity for improving our guest experience. We value you as our guest and we do hope you’ll consider staying with us the next... More

Shrewsbury, Massachusetts
1 review
4 of 5 stars Reviewed September 11, 2013

This place was pretty much as advertised and consistent with many of the other reviews I read. Staff is friendly and helpful and rooms are clean. Our suite had a couch and chair, nice flat screen TV and cable lineup. Good self laundry room with 2 sets of commercial machines. I was also glad to see the breakfast bar included... More

Was this review helpful? Yes
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

MikelGali, Thank you for your review of your recent experience at our hotel. We sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues with our staff, and have taken your comments into consideration to improve our property... More

Martinsburg, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed in this hotel the night before leaving for a month trip to Europe. It was very nice, clean, quiet, reasonably priced and the people were quite friendly and helpful. One of our main reasons for staying there was to be able to leave our car in a safe place for such a long time and not have to... More

Was this review helpful? Yes
ConcordHospitality, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Judy G, Thank you for choosing MainStay Suites Pittsburgh Airport, and for writing a review about your experience. We hope you had a great time on your travels to Europe. We’re happy to have been a part of your trip, and we’re glad we were able to offer value added amenities and conveniences during your stay and while you were... More

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Additional Information about MainStay Suites Pittsburgh Airport

Also Known As:
Mainstay Suites Pittsburgh Airport Hotel Pittsburgh
Mainstay Suites Pittsburgh Airport Hotel
Mainstay Suites Pittsburgh
Mainstay Pittsburgh
Pittsburgh Mainstay Suites
Pittsburgh Mainstay
Address: 1000 Park Lane Drive, Pittsburgh, PA 15275
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #44 of 55 hotels in Pittsburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — MainStay Suites Pittsburgh Airport 2*
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