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All 54 Pittsburgh hotels

MainStay Suites Pittsburgh Airport

2.0 of 5 Hotel   |   1000 Park Lane Drive, Pittsburgh, PA 15275
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Ranked #45 of 54 Hotels in Pittsburgh
A recent review
4 of 5 stars Reviewed August 6, 2014
momzilla-6 central PA
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89 reviews from our community

Traveler rating
    14
    31
    20
    14
    10
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30
24
7
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Buffalo
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Wasn't sure what to expect after reading mixed reviews, so thought we'd try it because we were only staying in the area one night. Wish we had stayed somewhere else. The only positive was the location. Very convenient to shopping and the airport and a quick drive into downtown. The rooms, however, were dingy, smelled funky and very "beat up".... More

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Quain, Thank you for taking the time to review the hotel. I am sorry the hotel did not meet your expectations. We are undergoing a renovation of the entire hotel. The renovation will be completed in early 2015. I invite you to come stay with us after the renovation is complete so you can see the improvements to everything. Sincerely,... More

Hastings on Hudson, NY
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hotel appearance is very rundown with dinghy lighting, broken fitness equipment and worn finishes. A lot of noise transfers between the rooms. The desk clerk complained to me about the van driver's lack of English language skills and treated him very rudely; her comments were inappropriate. Provide van drivers with a GPS.

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the fitness equipment, lighting, and finishes on your recent visit. We are starting renovations on the entire hotel (public spaces and all guest rooms). We will be looking new soon! Again, thank you for your time and valuable feedback. We sincerely appreciate it and... More

central PA
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2014

Starting a new job, my daughter needed a place to stay until her apartment was ready. The Mainstay Suites offered a comfortable stay at a reasonable price. Having a smalll kitchen allowed her to make lunches and simple meals during her stay. Breakfast was simple but adequate. The furnishings were a bit worn but clean. They offer very basic accomodations... More

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Guest, We are glad your daughter was able to enjoy her stay while she was in-between apartments. We appreciate your business. Best Regards, William Walsh General Manager Mainstay Suites Pittsburgh Airport More

Clemson, South Carolina
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 4, 2014

We were looking for an affordable hotel for a three day weekend. Main Stay Suites were definintely the most reasonable. The room included a kitchenette which was nice (though we didn't use it much). We were on the top floor and the ceilings were quite high - also a plus. The space itself was fine - though you could not... More

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William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

MLBoettcher, I am sorry we fell short on your hallway smell expectations. Being an extended stay hotel and having the ability to cook in your room makes for some interesting food smells during the evening in the hallways. I also wanted to apologize about the guest setting off fireworks. The staff has been retrained to stop this kind of behavior.... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 30, 2014

We spent two nights here recently and you will definitely feel at home if: all of the surfaces you touch are marked with black marks and dirty. If the tile gout on your bathroom floor is black and caked with dirt in the corners. If your stove burner liners are covered with grease and burned black. If your refrigerator door... More

Was this review helpful? Yes 1
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Larryleckert, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room cleanliness on your recent visit. I have shared your feedback with the housekeeping department to ensure we handle these types of situations differently in the future. I am also sorry the ice machine was broken during your stay. It has been... More

Raleigh, North Carolina
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 13, 2014

The room I had was fine. I liked having two windows, and an AC unit that was a distance from the bed such not to blow on me while in bed. The room itself was very clean, not fancy but I didn't expect fancy (the 'reasonable expectations' part). Good towels and bedding. Room was very quiet. The halls could use... More

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Archbald, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Room was very clean and staff was very personable. Would recommend this hotel anyone. The price was very affordable and was only approximately 20 minutes to the downtown area.They also had a breakfast Iincluded Iin the price

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 30, 2014

These units are suites as their name states, our room came with a functioning kitchen - complete with fridge, stove and microwave. The hotel rooms are clean and basic - it is a no frills hotel but if you need a basic place to stay close to downtown PIttsburgh (15 to 20 minute drive to downtown) this place is not... More

Was this review helpful? Yes 1
Norristown, Pennsylvania
Top Contributor
116 reviews 116 reviews
34 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed June 13, 2014

Totally exceeded expectations. Traveling for work and on a budget I booked the MainStay for one night on June 12th. Upon check in I was greeted by a kegerator? Wait, what?! Guess I checked in right in time for happy hour! Any place that greets me with a complimentary beer is top notch in my book. Overall, room was clean... More

Was this review helpful? Yes 2
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

DannyZ24, Thank you for reviewing the Mainstay Suites Pittsburgh Airport. Thank you for the positive feedback. I am excited to share your comments with our staff. We are looking forward to seeing you again in the future. More

Flinton PA
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 29, 2014

Convenient Hotel to stay at for a night, if leaving on a Flight from Pittsburgh. Room rate is fair. And, they offer a Complimentary Breakfast. It is only 6 miles from the Airport. You can leave your car parked in their lot as long as your gone. They, also, offer a free shuttle ride to & from the Airport. Always... More

Was this review helpful? Yes 1
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

flybyFlintonPA, Thank your for the positive comments. We appreciate the fact you always stay with us before your vacations. See you on your next trip. More

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Additional Information about MainStay Suites Pittsburgh Airport

Address: 1000 Park Lane Drive, Pittsburgh, PA 15275
Phone Number:
Location: United States > Pennsylvania > Pittsburgh
Price Range (Based on Average Rates): $$
Hotel Class:2 star — MainStay Suites Pittsburgh Airport 2*
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Also Known As:
Mainstay Suites Pittsburgh Airport Hotel Pittsburgh
Mainstay Pittsburgh
Pittsburgh Mainstay Suites

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