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MainStay Suites Pittsburgh Airport

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1000 Park Lane Drive, Pittsburgh, PA 15275
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1 room 1 guest
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MainStay Suites Pittsburgh Airport
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123 Reviews from our TripAdvisor Community

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Traveler rating
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    48
    23
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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jed
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed there for five nights ,we need to stay close to one of our relatives so we moved from our hotel to this hotel .It was last minute hotel and our first time in mainstay hotels.People were taking about construction and noises during July.We said they had already finished we are in Aug . Thank God It was quite... More 

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Oudi, Thank you for your response in regard to your recent stay at our newly renovated property. We are almost done with all our renovations with the exception to a minor exterior which should not affect the stay of the guests. We are an extended stay property and we usually service the rooms on a weekly basis and additionally... More 

Altoona, Pennsylvania
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were in Pittsburgh for our honeymoon. The hotel we had a reservation with caused us issues. So I called here, hoping for a nice room at an affordable price. I got exactly what I was hoping for. You can't beat $85+ tax during peak season! The room was a nicely sized one room suite. The shower... More 

Was this review helpful? Yes
Altoona, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I were on our honeymoon and called here after having issues with the hotel we had a reservation with. Needless to say we were frustrated from the previous hotel. However, we called here and felt instantly relieved when the friendly girl said they had rooms available. Not to mention, we got a great rate. The hotel was... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2015

Was flying out of the Pitts airport and since it was a couple hour drive from home and a 0500 flight wanted to stay the night in the area. I'd priced many hotels and came across the MainStay. Was concerned as we were not familiar with it and reviews were mixed. Reviews mentioned construction and when we arrived the outside... More 

Was this review helpful? Yes 2
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Stevetyner, Thank you for staying with us, and for the review. We are happy to say that all major construction is complete, and we are now just working on the finishing touches. All rooms have been completely renovated. I will be sure to pass your comments on to the staff! They all strive to ensure our guests receive great... More 

Wilmington, Delaware
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 28, 2015

Okay, I should actually be giving the MainStay Suites 4 1/2 stars, but the staff was so friendly that the hotel gets the extra 1/2 star instead of losing 1/2 star. We spent four nights at the MainStay in late July. For the first time ever (!) we were recognized as Choice Privileges gold customers, and we received a free... More 

Was this review helpful? Yes 1
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Runrig_fan, Thank you for such a detailed review! Getting feedback from our guests is critical, in order to ensure that we are providing excellent service to each and every guest. I'm glad you enjoyed our improved hot breakfast. Our new lobby furniture should arrive any day, which will solve the issue of not having enough seating at breakfast. The... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 26, 2015

The hotel staff worked with us to check in early for our stay which was a lifesaver as we came in for a family wedding. Courtney & Harley went above and beyond to make our visit very enjoyable! Can't say enough good things about these two! Thanks goes to Larry for getting us upgraded to the King room with early... More 

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Terri W., Thank you for taking the time to review our hotel. Our entire staff goes above and beyond to ensure each and every guest has an enjoyable stay. I will be sure to pass your comments on to Harley, Courtney & Larry. We are in the process of finishing the patio, and the work should be done very... More 

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed July 12, 2015

Much better than expected. Construction was quiet, and mostly clean. Room was renovate, very modern looking. Great shower, nice bed, microwave and fridge. Good service, fast and showed me the room prior to check in. Check out was fast and courteous. Would stay again.

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Larry M., Thanks for the positive review! We are glad to hear that you enjoyed your stay with us. All of the renovations are now complete. We look forward to seeing you the next time you come to Pittsburgh. More 

Chicago
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

This hotel was in the midst of construction when I stayed in July 2015. It would have been helpful if this was offered when I booked my reservation. Fit and finish of my room was not complete. The shower door was off balance and would not stay closed. Overall I great hotel. The front desk was in a small office... More 

Was this review helpful? Yes
William W, Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Bigdog57Chicago, Thank you for taking the time to review your recent stay with us. I am happy to report that all of the renovations are now complete! We have corrected the issue with the shower door. We hope to see you on your next trip to Pittsburgh. More 

Cumberland, Maryland
Level Contributor
204 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 25, 2015

This hotel is being renovated and we stayed on the 2nd floor which is finished. The rooms are very clean and well done. The beds were comfortable and we got good sleep. The 1st floor is torn up but that is to be expected with the renovation. The front desk staff was very friendly.

Was this review helpful? Yes
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Navybng, Thank you for taking the time to post review in regard to your recent stay at our hotel. We are glad that you enjoyed your newly renovated rooms and our entire team strives hard to make the stay of our guests an enjoyable one. We are sorry about any inconvenience our renovations on the first floor may have... More 

Morgantown, West Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2015

Only stayed one night, but the hotel seemed fine. The room was clean and tidy, so was the bathroom and shower. No complaints about any housekeeping items. The bed was plenty big and comfortable. The sheets were clean and made-up properly. The decor was a little dated, but that is being very picky. Overall, a solid hotel for a very... More 

Was this review helpful? Yes 1
William W, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Jhnmszrs, We are thankful to you for choosing to stay at our property on your recent trip to the concert. We are glad that you enjoyed your stay in one of our remodeled rooms. We are continuously striving hard to improve the experience of our guests during their stay with us. On behalf of my entire team I thank... More 

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