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MainStay Suites Pittsburgh Airport

2.0 of 5
1000 Park Lane Drive, Pittsburgh, PA 15275
Hotel amenities
MainStay Suites Pittsburgh Airport
Ranked #48 of 67 hotels in Pittsburgh
3.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveler rating
    5
    13
    7
    7
    5
Date Rating
Sewickley, Pennsylvania
2 reviews
1 of 5 stars Reviewed May 21, 2012

Hotwire rates this hotel at 2.5 stars. That in and of itself colors a review because it holds certain expectations. The hotel is accurately described by Monica D. The vanity is worn and made of particle board and the interior doors are cheap hollow core doors. Decor is a combination of Dollar Store and Big Lots with rough kleenex. I... More

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Scranton, Pennsylvania
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 21, 2012

I have stayed here for 2 nights and would probably not go back. This hotel is exactly what it's rated....2 star. First, I will start with the positives...1) breakfast was adequate, 2) bed was comfortable, 3) location is good Now for the negatives...1) service is poor -staff didn't seem to care about the quality of your stay. During both mornings,... More

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State College, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 26, 2012

We had a horrible experience with a staff member at the front desk on the night of April 24th. We arrived an hour late into the airport because of a maintenance problem. I called Mainstay and asked if a shuttle could be sent to pick us up since we were spending the night there and my car was in their... More

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dundee, ny
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 23, 2012

The hotel is in a great location, near the highway and lots of shopping and restaurants. We chose it because of the location and because one review said the beds were comfortable. We found the bed to be fine, but the room itself in need of an update, old cabinetry and plastic with fiberboard for a dresser. The bathroom was... More

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See 5 more reviews by monica d for Pittsburgh
eCommerce Department, Manager at MainStay Suites Pittsburgh Airport, responded to this review
April 30, 2012

Dear monica d, I’m disappointed to hear you didn’t enjoy your stay with us, please accept my personal apologies for each of your concerns. I appreciate your business and hope this experience won’t sway you away from choosing to stay in a MainStay Suites in the future. Sincerely, Doug Martin, General Manager More

portage
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2012

My husband and I have stayed at Mainstay suites several times that we have flown out of pittsburgh. The last time we stayed we had our chihuahua with us. I was concerned about having to find a hotel that was pet friendly, well, no worries here. I called and there was no problem what so ever about bringing our pet.... More

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Lititz, Pennsylvania
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2011

We are delighted to share this info as clean & friendly PET HOTELS are few & far between. Roxy is a lively 11 lbs. 5 yr. old Norfolk Terrier that we adopted in Aug., & traveling with Roxy is not something we prefer to do for any length of time, but this hotel was just as neat, clean & just... More

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Kelly Ann McMillin, Manager at MainStay Suites Pittsburgh Airport, responded to this review
March 8, 2012

We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Thanks again, Doug Martin, General Manager More

pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2011

Have stayed about 15 times over the past 3-4 years. Use strictly as a Park and Fly.. Have found rooms to be clean and beds very comfortable. Staff is friendly and helpful. Decor is a bit aged, but not bad. HDTV with actual HD channels is excellent. Kitchenette is nice, but wish they had a bigger selection of cookware in... More

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New York City
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 6, 2011

We stayed at this hotel for one night to see a concert. The woman at the front desk at check in was very nice and helpful with directions. The room was in need of an update and was decorated what looked like furniture from the 1960s. Other than the inside window being filthy (looked like it wasn't washed in a... More

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North Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 31, 2011

Our stay at this hotel was a memorable one, but not in a good way. Everything in our suite was very worn. Mirrors were dirty. Draperies missing hooks. Dents on refrigerator door. Dirty cobwebs hanging behind draperies and in several other areas near ceiling. Also, young adults noisily hanging out in hallway until 1 a.m. every night, slamming doors and... More

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Williamsport, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2011
1
person found this review helpful

We were very disappointed in this hotel. We expected more after reading the reviews but things can change rapidly. Our room smelled strongly of some type of cooking odor. It lasted the entire time we were there. The floor felt sticky and many things looked dingy and unclean. There were no linens for the pullout couch despite the fact that... More

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Additional Information about MainStay Suites Pittsburgh Airport

  • Mainstay Suites Pittsburgh
  • Mainstay Pittsburgh
  • Pittsburgh Mainstay Suites
  • Pittsburgh Mainstay
Address: 1000 Park Lane Drive, Pittsburgh, PA 15275
Price Range: $$

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