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All 54 Pittsburgh hotels

Hilton Garden Inn Pittsburgh University Place

3.0 of 5 Hotel   |   3454 Forbes Avenue, Pittsburgh, PA 15213 (Formerly Wyndham Pittsburgh University Place) (Central Oakland)
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70%
Ranked #27 of 54 hotels in Pittsburgh
A recent review
4 of 5 stars Reviewed January 21, 2014
Barbara M Chicago, Illinois
  • Reviews (280)
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280 people have reviewed this hotel

Traveler rating
    96
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
There are newer reviews for Hilton Garden Inn Pittsburgh University Place
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Chicago, Illinois
2 reviews
4 of 5 stars Reviewed January 21, 2014

We found the hotel staff excellent and very, very helpful. The location is great. Near 2 universities, botanical gardens, museums, restaurants and city park, The hotel is well maintained. clean and very comfortable. Would definitely recommend this hotel

Was this review helpful? Yes
Sean G, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for choosing the Hilton Garden Inn Pittsburgh University Place. I wanted to personally thank you for sharing feedback on your experience. One of the most important factors when selecting a hotel is the cleanliness of a property, and our team takes great pride in keeping both our guestrooms and public areas spotless for our valued guests. I am... More

Altamonte Springs, Florida
2 reviews
5 of 5 stars Reviewed January 20, 2014

I had a last minute trip to Pittsburgh and stayed at the HGI in Oakland. The staff could not have been nicer and the room was very well furnished. The front desk offered free shuttle service and extended parking. They recognized me as a diamond member and offered to do anything to make my stay more enjoyable. Valet was very... More

Was this review helpful? Yes
Sean G, AGM at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for choosing the Hilton Garden Inn Pittsburgh University Place. I wanted to personally thank you for sharing feedback on your experience. Our team takes great pride in delivering top notch service for all of our guests and especially for our valued Hilton loyal guests. I am very pleased to hear that you were overall satisfied with your trip... More

A TripAdvisor Member
2 of 5 stars Reviewed January 7, 2014

We had a leaky sink that water flooded the entire bathroom. The mattress was too thin, the Queen bed is more a full size bed. Too small for two people. The parking is valet, it is not convenient to get the car in and out. Never stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sean G, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn Pittsburgh University Place during your recent business trip to the area. We appreciate your feedback, and I would like to apologize for the inconveniences you encountered throughout your stay. We appreciate the insight so we can address and resolve the issues you mentioned. We strive to ensure all of... More

Glen Ridge, United States
1 review
5 of 5 stars Reviewed January 6, 2014

great staff! Pleasant surroundings. Had everything I needed and more! I had a guaranteed late arrival (2am) and someone was right there to greet me and quietly handle check in. Les me directly to pantry so I could get a soft drink and then to the elevators. The front desk staff arranged a late check out so I could catch... More

Review collected in partnership with Hilton Garden Inn

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Sean G, AGM at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear Kate P; Thank you for choosing the Hilton Garden Inn Pittsburgh University Place on your recent trip to the area. After reading your comments, I am pleased to see that our team was able to provide exceptional service throughout your stay. Our entire team believes in going above and beyond in order to ensure all of our guests have... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2014

Very easy to get to sightseeing attractions. Close to the universities and easy to get downtown. The desk was very helpful in giving suggestions and directions for attractions and also neighborhoods to walk around in. The Frick Museum was very informative and lunch in the carriage house was delightful. Shopping in Shadyside was a nice change from the usual Mall... More

Review collected in partnership with Hilton Garden Inn

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Sean G, AGM at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear cincyboater: Thank you for choosing the Hilton Garden Inn Pittsburgh University Place on your recent trip to the area. I am pleased to see that you were very pleased with your overall experience, and that our location to many area businesses, restaurants and shops were a convenient amenity during your stay. Thank you again for your feedback, and for... More

Staunton, Virginia
Top Contributor
78 reviews 78 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 29, 2013

I had high hopes for this hotel, since my room seemed clean, and everything seemed in order for my business trip. Unfortunately my bed, which was an adjustable air bed, was too stiff, and I had to take apart the bedding to try to adjust it, only to find that the controls didn't work. Then I was awakened at 4... More

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Sean G, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear travelgirl898: Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our beds and also with your room location. If there is any way I can make this up to you please do not hesiate to contact me at... More

Harrisonburg, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed December 28, 2013

My first impression of this hotel was it was so clean! The lobby was clean, the elevator was clean, the room was clean. We didn't check in until almost 1 am but it was quick and easy. We were only here for a few hours, as we had to continue our drive, but I would have loved to stay longer!... More

Was this review helpful? Yes
Sean G, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear swishasweeten; Thank you for choosing the Hilton Garden Inn Pittsburgh University Place. I wanted to personally thank you for sharing feedback on your experience. One of the most important factors when selecting a hotel is the cleanliness of a property, and our team takes great pride in keeping both our guestrooms and public areas spotless for our valued guests.... More

Leesburg, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

stayed here for a number of nights on and off in November 2013. The proximity to the hospital and the services provided by the hotel exceeded my expectations on a daily basis. The entire staff from the front desk, custodial and the restaurant were fantastic. This is certainly a gem in the center of Oakland and with access to the... More

Was this review helpful? Yes
Sean G, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear CGBfromDC: Thank you for choosing the Hilton Garden Inn Pittsburgh University Place on your recent trip to the area. I am pleased to see that you were very pleased with our location to many area businesses, restaurants and shops were a convenient amenity during your stay. However, I do apologize for the issues you encountered with the valet and... More

Quad Cities IL, United States
1 review
2 of 5 stars Reviewed December 22, 2013

Bed was terrible. Heating and cooling system was hotel controlled and it seemed the thermostat was just there for show. No matter what setting you placed it on, the heat went on and off at will. Sometimes getting so terribly hot you could not sleep.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sean G, AGM at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear Anthony Z: Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you experienced issues during your stay. I will be sure to share your comments with our entire team and as we continually work to improve our guest experience. Once again, thank... More

Washington, DC
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 19, 2013

Walking distance to universities but on a cold day full of sleet, we needed to use the car. Having to wait for the valet both for going out and coming in was very frustrating. Nice breakfast buffet with individually prepared hot options. Nice seating in multiple-level lobby but it was cold. Calling the hotel operator to reach others' rooms was... More

Was this review helpful? Yes 1
Sean G, AGM at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear CGBfromDC: Thank you for choosing to stay at the Hilton Garden Inn Pittsburgh University Place during your recent trip to the area. We appreciate your feedback, and I would like to apologize for the inconveniences you encountered throughout your stay. We appreciate the insight so we can address and resolve the issues you mentioned. We strive to ensure all... More

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Additional Information about Hilton Garden Inn Pittsburgh University Place

Address: 3454 Forbes Avenue, Pittsburgh, PA 15213 (Formerly Wyndham Pittsburgh University Place)
Phone Number:
Location: United States > Pennsylvania > Pittsburgh > Central Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pittsburgh University Place 3*
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Also Known As:
Hilton Garden Inn University Place, Pittsburgh Hotel Pittsburgh
Pittsburgh Wyndham
Wyndham Pittsburgh

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#21 Family Hotel in Pittsburgh
Hotel Class
Number of rooms
202

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