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Hilton Garden Inn Pittsburgh University Place

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3454 Forbes Avenue, Pittsburgh, PA 15213 (Formerly Wyndham Pittsburgh University Place)
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Hilton Garden Inn Pittsburgh University Place
Best prices for: 1 room 1 guest
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Ranked #27 of 55 Hotels in Pittsburgh
A recent review
5 of 5 stars reviewed 5 days ago
RSmeyne Memphis, Tennessee
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405 reviews from our community

Traveler rating
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    30
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166
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maplewood, New Jersey
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

It would never occur to me to ask if beds are noisy, but it turns out the beds at this hotel really make a racket. I sat on one after checking in and realized how creaky it was every time I moved. Knowing I would not get a good night's sleep, I called reception and asked for another room. When... More 

Was this review helpful? Yes
Kyle S, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Dear Sheila, I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noise from the beds. Your comments have helped us to improve our guest experience. We hope you will consider staying with us again. More 

Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in walking distance to all of the University of Pittsburgh, including the undergraduate and Medical Campuses. The rooms are clean and comfortable and include refrigerators, microwaves and Keurig coffeemakers. There is no free breakfast (coffee is available for free) , but they have a very good breakfast and lunch buffet that has made to order eggs for... More 

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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was very clean and staff was helpful and professional. Beautiful lobby and restaurant area. Valet parking (for an extra fee, of course) was quick and convenient. My only (small) gripe was that the lights in the bathroom must have been some kind of energy-saver variety. It was too dark for putting on make-up, and even taking a shower in... More 

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St. Louis, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Beds were extremely uncomfortable and heating/cooling system was so loud we had to use ear plugs to sleep. There was a faint smell of urine in the bathroom. Because of the difficulty sleeping, I would not stay here again. But, the staff was friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kyle S, Assistant General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to take your comments and improve our... More 

Blakeslee, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment I checked in to the moment I picked up my car from the valet for the final time, everyone went out of their way to be kind and helpful. I was checked in early, readily accommodated for a late lunch (10 minutes before dining room closed - and everyone indicated it would not be a problem -... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Pittsburgh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is a fantastic place to stay when taking a trip to Pittsburgh. It has great service. The staff are friendly and helpful. It is also located near several points of interest. There is a lot of offer in Pittsburgh and whether you decide to go out or stay in, the Hilton provides the quality and resources needed to... More 

Review collected in partnership with Hilton Garden Inn

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Ellsworth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have now been here twice and it is fantastic. You get more than what you expect for the price and the location is fantastic. The staff are very nice and any minor problem you have they are more than happy to help you.

Review collected in partnership with Hilton Garden Inn

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Cleveland
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 21, 2015

I'm writing this review at 6am from the most uncomfortable bed I've ever been in. I've been tossing and turning all night. The bed is rock hard and is angled from side to side (room 413). I'm tempted to go sleep in my car. -There is no actual glasses in the room, everything was paper cups. Not a big deal,... More 

Was this review helpful? Yes 1
Mark F, Front Office Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for taking the time to submit your candid feedback about your recent stay with us. I apologize that your experience did not reflect the quality you should expect. I also apologize for the appearance of our lobby that was caused by a burst frozen pipe. The construction has been contained to the lobby area in order to avoid... More 

Tafton, Pennsylvania
1 review
5 of 5 stars Reviewed February 20, 2015

We have been traveling to Pittsburgh for the last 10 years. This was one of our best experiences. Great service and friendly staff. Helpful from the time we walked in the door. Right away they offered the free shuttle to the concert we were attending and the staff all around were excellent. From the valet parking attendants, to the front... More 

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Kenmore, United States
1 review
5 of 5 stars Reviewed February 20, 2015

Stayed for a weekend to catch up with my daughter who goes to Pitt. It's the perfect location. We had a great experience with everyone we came in contact with! The coffee and hot chocolate were much appreciated every time we walked through the lobby!

Review collected in partnership with Hilton Garden Inn

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