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Hilton Garden Inn Pittsburgh University Place

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3454 Forbes Avenue, Pittsburgh, PA 15213 (Formerly Wyndham Pittsburgh University Place)
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1 room 1 guest
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Hilton Garden Inn Pittsburgh University Place
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503 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
5 reviews
4 of 5 stars Reviewed today NEW

The room was clean and spacious while the bathroom had a stale sort of smell. Our booking stated free breakfast but all that was out at 7:30A was coffee, tea and some box-style oatmeal cookies. Breakfast ran about 13$. We were very near UPitt and walked all over the place checking out the Cathedral of Learning, which had great views... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hilton Garden Inn at University Place is exceptionally well run and has great staff. Having been a Hilton Diamond level (business traveler) for many years, it is difficult to really impress me, as I have experienced a very high standard of staff performance around the country and internationally. This property is certainly not a luxury hotel—not intended to be--but the... More 

Was this review helpful? Yes 1
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

From everyone here at the hotel, THANK YOU! We cannot thank you enough for noticing the staff at our hotel especially Rochelle. I cannot wait to share your comments amongst our entire team at our next meeting as it is reviews like this that fuel our team to exceed expectations. Thank you so very much for your comments and we... More 

Denver
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was in town for a large conference. The hotel staff was excellent and the rooms were very nice. They were replacing all of the mattresses which is a good upgrade. The old mattresses were adjustable but generally not that comfortable on any setting.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thanks for reviewing our hotel! We hope you come back and visit us as all of the mattresses have been replaced and they are getting great reviews from our guests! We thank you for choosing our hotel and we look forward to seeing you again! More 

Springboro, Ohio
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveling to Pittsburgh for a surgery, we decided to stay as close to the hospital as possible. Special room rates are available for patients. BOOK EARLY, as space is limited. Room was comfortable and spacious. We ate at the hotel restaurant. Not outstanding and, of course, pricey, but aside from fast-food places, there isn't much upscale that you can walk... More 

Was this review helpful? Yes 1
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for the 5 Star Review! I'm glad to see you were able to get a discounted rate with the hospital and you are right-Those discounts fill up fast! We hope to see you again in the future and thank you for choosing Hilton Garden Inn Pittsburgh University Place! More 

Hatboro, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A clean friendly place to stay. Convenient for visit to University of Pittsburgh. There was no room in parking garage nor room in oversized lot, but we were charged for valet parking. Complimentary coffee very weak.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for commenting on the hotel! I apologize if your vehicle did not fit in the 6" garage however we do have an additional lot on weekends where we keep additional vehicles parked. I apologize though and please feel free to reach out to me personally as I would be happy to speak with you! Lindsay.huet@hilton.com. More 

Hatfield, Pennsylvania
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My son was scheduled to move into Forbes Hall at the University of Pittsburgh and we needed to find a hotel close by as we were planning to stay overnight due to traveling from the Philadelphia area. We found the Hilton Garden Inn was right across the street and seemed like the idea location. We were a bit concerned as... More 

Was this review helpful? Yes 3
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you very much for the great review. I am really glad to see you found the valet staff very accommodating as I see they parked your car in a convenient location for getting items. Forbes Hall is extremely close to our hotel therefore I am so glad to see you chose our hotel and we hope you allow us... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel was great for going most places in the city. The rooms were nice and clean, they are currently replacing all the mattresses in the hotel. I had breakfast each morning with a server named Diane who was lovely! She made great conversation and made me feel welcome!

Was this review helpful? Yes 3
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you so much for commenting on our hotel! We certainly hope you come and visit us again as you are right-ALL THE MATTRESSES HAVE BEEN REPLACED! We are thrilled about that! Thank you for mentioning Diane as we too, think she is fantastic! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff provided a warm welcome and excellent service for out of town guests visiting for a wedding held at the Soldiers and Sailors Museum site. The shuttle service really made it easy for guests to access the sites of Pittsburgh as well as get to the wedding on time. Family stayed at this hotel prior to the wedding a... More 

Was this review helpful? Yes 3
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

WOW! From all of us here, THANK YOU! We are so glad you enjoyed our hotel and had the chance to interact with many of our employees. The shuttle is truly so convenient for navigating around Oakland and Soldiers and Sailors is such a great location to travel to and from-as it just a few blocks away however when traveling... More 

Raleigh
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While visiting Pittsburgh and CMU we decided to stay here since it's convenient to the campus and to several restaurants on Forbes Avenue. The room was comfortable and clean, not exceptional but adequate. Parking is expensive at $18/day and there are no reasonable alternatives. Not a long wait to retrieve your car from the valet.The shuttle service was excellent -... More 

Was this review helpful? Yes 4
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for commenting on our hotel. I have forwarded your comments to our Food and Beverage Team and I am terribly sorry your husband disliked the waffles, we will certainly take his comments into consideration. I am glad to see you were able to take the shuttle in Oakland and we certainly hope you allow us the opportunity to... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

No hot water in the room. You need to get them cup by cup from the lobby. Beware they only provide paper cups in the room! The adjustable Garden Sleep System bed is really uncomfortable to sleep. I ended up spend lots of time constantly adjusting the bed firmness.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lindsay C, General Manager at Hilton Garden Inn Pittsburgh University Place, responded to this review

Thank you for recently commenting on the hotel. We are sorry you were not satisfied with the beds and we want you to know we are working to correct this issue and will have brand new bed frames and mattresses replaced by Aug 20th! We truly hope you come back to visit us and please stop by the front desk... More 

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