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Marriott Pittsburgh City Center

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112 Washington Place, Pittsburgh, PA 15219
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Marriott Pittsburgh City Center
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Marriott Pittsburgh City Center
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525 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

A very pleasant stay at this conveniently located hotel. Rooms spacious and clean and a good breakfast available at a reasonable price. Very friendly towards children. Staff were very helpful throughout our stay. Walking distance from downtown and the t which was really good to use.

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AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

I am so glad to hear that your recent stay here at the Marriott Pittsburgh City Center was enjoyable! It is always nice to hear that you and your family enjoyed your time as our guests. I hope that you will be visiting Pittsburgh again soon and that we will see you. Have a wonderful day! Thank You, Amy-Jo J.... More 

Rural Valley, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, daughter and I stayed for the last home Pens game which was an early Fathers Day present by my daughters, We had stayed here before for the Paul McCartney concert. Our experience was great for both times. The staff was very-very good and kind and we will not hesitate to return.

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

It is so great to hear that you enjoyed your time as our guest here at the Marriott City Center, not once but twice now! It is also great to know that our staff played a huge role in making these times with us exceptional. I will be sharing this review with the associates so they know how they influenced... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel a lot for work and am often staying in hotels. If you are going to be staying in the area and need a place to stay look no further than the City Center hotel. The staff is very friendly and makes you feel right at home. Upon my visit I was greeted by not only those at the... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

Thank you so much for taking time to let us know about your stay as our guest here at the Marriott Pittsburgh City Center. It is wonderful to hear that you have enjoyed your time while staying with us and that the staff is a major reason. I know that Nina will be more than happy to know that she... More 

Minecille, Nova Scotia, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for Penns game, We came from Nova Scotia Canada and everything was fantastic from check in to check out. Was great with amazing service. Love the atmosphere before and after the game. There are two of your staff that I would like to mention, Cody bell desk, he was amazing. He went above and... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

Wow! Thank you so much for the kind review of your time as our guest. It is great to hear that your time with us was great and that the service was amazing. I will pass your review on to Cody and Lanie so they know how there kindness and amazing service impacted your time as our guest. We cannot... More 

Guelph, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for a tournament weekend and a Penns game. This hotel was in the perfect location for the consol centre and had super friendly and helpful staff, very accomodating. Everything is close by and the rooms were well appointed. It was helpful with the group that we had to have access to a party room to enjoy hotel... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

We are so happy to hear that you enjoyed your time as our guest while in the city to see a Pens game! It is great to know that the staff played a big role in why you would come back to see us in the future. We hope you have plans to come see us again soon! Have an... More 

Hatboro, Pennsylvania, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

If you can get past the runaround of the Pittsburgh Marriott City Center staff while trying to reserve with them, good luck. I'm attending a conference being held at this hotel in June and tried to make reservation for the block of time I'll be in Pittsburgh and secure the conference rates. They must have transferred me to everyone who... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

Thank you for contacting us about the issues you have faced with booking rooms for your conference. I am very sorry to hear that you are having a difficult time and can assure you that this experience is absolutely the exception to the rule of service we provide. We are currently investigating this situation and working with our reservations department... More 

Beamsville, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here with our kids and their significant others for a Penns game which was our The rooms were perfect as well, we had a king corner suite, very large which was great when the kids came in to hang out, bathroom really really small for the size of the room. View not what I was expecting, but good... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

Thank you for taking your time to let us know about your recent visit to Pittsburgh to see a Pens game! We are so happy that you choose to stay at the Marriott Pittsburgh City Center and that your stay with us became a great family getaway! It is very encouraging to know that our guests are enjoying their time... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We recently traveled to Pittsburgh to attend a Barry Manilow concert. Since we are loyal Marriott customers, we decided to stay at the Marriott City Center because it was conveniently located across the street from the concert venue. We are sure glad we did! IMHO, the service was excellent, our suite was spacious, and the staff was very attentive. They... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

I am so happy to know that you enjoyed your time as our guest here at the Marriott Pittsburgh City Center. I agree the hotel is the perfect spot when attending events at the Consol Energy Center, just a short walk and you are there! It is great to know that the staff helped make your time as our guest... More 

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 27, 2015

Second stay here, will do so again. Absolute top marks for service - friendliest staff you'll ever want to meet, from the front desk (especially) to the restaurant to porters and service staff. Concierge level is top-notch, with a great selection and(again)friendly staff. (Even if you're not a rewards member, you can pay a bit more to experience this.). Will... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

I am so happy to hear that the staff was a huge part of your satisfaction while staying as our guest here at the Marriott Pittsburgh City Center. We take great pride in our customer service and I am very happy to know that this was your experience not once but twice! We hope we will see you again very... More 

Liberty, Missouri
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

I stay at this hotel weekly for business. The entire staff from Nick, the bellman (and all the other bell staff) to the front desk staff, Kiara, Alejandra, Lila, Christine, and Michael and all the others truly go out of their weekly to make sure I feel welcome as they do to each and every guest that I hear them... More 

Was this review helpful? Yes
AJJ2120, Manager at Marriott Pittsburgh City Center, responded to this review

Thank you so much for the very kind words about the hotel and staff. It is so great to know that we here at the Pittsburgh Marriott City Center help to make you as comfortable as possible while away from home. I cannot tell you how happy we are to help make your time in Pittsburgh the best it can... More 

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