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All 4 Phoenixville hotels

Hampton Inn and Suites Valley Forge/Oaks

2.5 of 5 Hotel   |   100 Cresson Boulevard, Phoenixville, PA 19460
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Ranked #2 of 4 Hotels in Phoenixville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 3, 2014
Daniel L Smithtown, New York
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268 reviews from our community

Traveler rating
    139
    63
    39
    16
    11
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88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn and Suites Valley Forge/Oaks
See the most recent reviews
Phoenixville, PA, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

Some of the staff was good (the evening desk clerk), some not so good. TV, lights not working, air-conditioning not working in common areas. Generally not what you want to experience at the end of a long day. The irony of the TV issue is that it was Comcast cable and the hotel is located across the street from their... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I do apologize about the issues that you encountered. If you are in the area again and need anything please feel free to contact me directly More 

Smithtown, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 3, 2014

I have travel a lot in my life time. I have been to many hotels and motels. What I look for in any stay is a nice greeting when I arrive by the staff, a clean room and hotel facilities, nice environment. What I found at this hotel is the best STAFF ever. From the front desk to the room... More 

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us at the Hampton Inn. We take oride in our jobs and I am very pleased that it shows in your satisfaction. If you need anything please feel free to contact me More 

Manhasset, United States
1 review
5 of 5 stars Reviewed July 3, 2014

Stayed twice within a week. A bit out of the way but very clean and price was right. Fitness room a little lacking and buffet breakfast was just eh. Otherwise, room was fresh and very clean. Staff was excellent, particularly the night staff. Target, restaurants and movie theater right outside the door.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thak you so much for your stay with us. I am pleased that you enjoyed yourself. If you are in the area again please feel free to contact me when you get a chance More 

Smithtown, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 3, 2014

If every hotel had staff like the one at this Hotel, customers would come back again and again. Positive experience. Felt like home. Wanted to stay longer. I love vacations where you are treated like family.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I am very pleased that you enjoyed the stay and my staff. If you are ever in the area again please feel free to contact me if you are in need of anything More 

Reston, Virginia
Top Contributor
151 reviews 151 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 28, 2014

Recently stayed one night with my daughter on a college visit trip. While Les at the front desk was most accommodating and extremely helpful, the rooms are sub-par Hampton Inn quality. Our first room had a mildew, musty smell and then the door would not lock. Les moved us to another room on the same floor, but upon entering we... More 

Was this review helpful? Yes 2
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

I'm sorry that you did not enjoy your accommodations and stay with us. Please let me know if you need anything More 

oaks pa, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2014

The night staff was rude and they didnt want to hear my problems. We also had friends staying in our room and it took almost a hour to get two pillows and another blanket. The hidden fees i was never told about.Then when i tried to ask about them they didnt want to hear my complaint. We wont stay here... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

I would like to apologize for the issues that you encountered during your stay. I will investigate to find out exactly what happened More 

Bloomington, Minnesota
1 review
5 of 5 stars Reviewed June 23, 2014

I stayed at this hotel from June 4 - 8th, 2014. During my stay, I was very impressed on how wonderful the staff was at the hotel. Every employee, from management to housekeeping, took the time to greet me everyday. They were quick to assist and resolve any issues I had during the stay. One issue in particular, I was... More 

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you so much for staying with us. Service is key here at the hotel. If you are ever in the area and need anything please feel free to contact me with any needs. More 

Newton, United States
1 review
5 of 5 stars Reviewed June 22, 2014

I was only there overnight and had to leave early next morning. Unfortunately had issues with internet connect that I didn't completely bring to staff's attention...too tired. Didn't realize there is a 100% satisfaction guarantee available until much later. Everything else was fine; and breakfast much appreciated!

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us at the Hampton Inn & Suites Valley Forge. I am pleased that you enjoyed your stay with us, My apologies for the internet connection I will make the needed repairs. If you are in the area again please feel free to contact me if I can be of assistance More 

Lakeland, Minnesota
Top Contributor
308 reviews 308 reviews
110 hotel reviews
244 helpful votes 244 helpful votes
3 of 5 stars Reviewed June 21, 2014

Getting to this property: Google directions is on the mark until you exit from 422. It appears there's been considerable road construction and perhaps directional changes since Google's been through this area. Exiting from 422, Google tells you to turn on to PA 4002. This is also called (and signed as) Egypt Road. It appears you can no longer turn... More 

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thanlk you for staying with us at the Hampton Inn & Suites Valley Forge. I am sorry for the issues you encountered during your stay. I will have our internet looked at and make the needed repairs. I will work with my breakfast staff, this shouldnt have happened. I am glad that my front desk were able to put you... More 

Melbourne, Florida
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 8, 2014

stayed in the area four days for family emergency and found this Hampton. best price in the area and conveniently located next to rt422. hotel front desk very helpful and friendly. pool was being redone but to cold for us Floridians to use anyway. We were told that some updates to the hotel were scheduled and we hope they put... More 

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for choosing to stay with us. I am pleased that you had a delightful stay and were able to meet your needs. If you are in the area again we would love to have you stay with us again. More 

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Additional Information about Hampton Inn and Suites Valley Forge/Oaks

Address: 100 Cresson Boulevard, Phoenixville, PA 19460
Phone Number:
Location: United States > Pennsylvania > Phoenixville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Valley Forge/Oaks 2.5*
Number of rooms: 107
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Also Known As:
Hampton Inn And Suites Valley Forge/Oaks Hotel Phoenixville
Hampton Inn Phoenixville
Phoenixville Hampton Inn

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