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All 3 Phoenixville hotels

Hampton Inn and Suites Valley Forge/Oaks

2.5 of 5 Hotel   |   100 Cresson Boulevard, Phoenixville, PA 19460
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76%
Ranked #1 of 3 hotels in Phoenixville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
dee8306 Oakland, Maryland
  • Overview
  • Reviews (226)
  • Photos (61)
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  • Room tips (26)
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226 people have reviewed this hotel

Traveler rating
    116
    56
    33
    14
    7
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73
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
There are newer reviews for Hampton Inn and Suites Valley Forge/Oaks
See the most recent reviews
Oakland, Maryland
Top Contributor
50 reviews 50 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For trips to the expo mart this is the closest at the best price. Comfortable and mostly clean. Beginning to need a good cleaning around the edges of baseboards and drapery tops. Typical breakfast. Hot and plenty to start the day. Helpful and friendly staff. Will be coming back.

Was this review helpful? Yes
New York
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed July 17, 2014

I write this review as I continue to await a refund of my stay this past weekend. I was told on Sunday morning and again yesterday (7/16/14) that a refund was in process. Unfortunately, according to American Express, none has been initiated yet. I have an open case with Hilton Honors and will be providing them with my progress in... More

Was this review helpful? Yes 1
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I apologize for the issues you encountered during your stay. We stand by our service. Im sorry that we fell short of your and our expectations, and since you were not satisfied you shouldn't have to pay. If you need anything please feel free to contact me. More

Pottstown, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2014

our door did not lock for our 3 night stay. I reported it the first night and they never fixed it. I do not believe they intend to fix it. they said they knew there where several rooms like this. HELLO! THEN FIX THEM!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I apologize for the issues with your door lock. We have resolved the issue. If you need anything please feel free to contact me More

Berwick, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014

I reserved a Handicapped Accessible room with a Roll-in-shower due to medical issues, only to find that my room was given away and that none where available. The in-room refrigerator made an unbearable humming sound so I had to unplug it. Management seemed to always be missing in action when needed to address these issues.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I apologize that we did not meet your room needs I will address the situation to see what went wrong and will have it corrected for the future. If you need anything please feel free to let me know More

Phoenixville, PA, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

Some of the staff was good (the evening desk clerk), some not so good. TV, lights not working, air-conditioning not working in common areas. Generally not what you want to experience at the end of a long day. The irony of the TV issue is that it was Comcast cable and the hotel is located across the street from their... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I do apologize about the issues that you encountered. If you are in the area again and need anything please feel free to contact me directly More

Smithtown, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

I have travel a lot in my life time. I have been to many hotels and motels. What I look for in any stay is a nice greeting when I arrive by the staff, a clean room and hotel facilities, nice environment. What I found at this hotel is the best STAFF ever. From the front desk to the room... More

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us at the Hampton Inn. We take oride in our jobs and I am very pleased that it shows in your satisfaction. If you need anything please feel free to contact me More

Manhasset, United States
1 review
5 of 5 stars Reviewed July 3, 2014

Stayed twice within a week. A bit out of the way but very clean and price was right. Fitness room a little lacking and buffet breakfast was just eh. Otherwise, room was fresh and very clean. Staff was excellent, particularly the night staff. Target, restaurants and movie theater right outside the door.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thak you so much for your stay with us. I am pleased that you enjoyed yourself. If you are in the area again please feel free to contact me when you get a chance More

Smithtown, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

If every hotel had staff like the one at this Hotel, customers would come back again and again. Positive experience. Felt like home. Wanted to stay longer. I love vacations where you are treated like family.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I am very pleased that you enjoyed the stay and my staff. If you are ever in the area again please feel free to contact me if you are in need of anything More

Reston, Virginia
Top Contributor
151 reviews 151 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 28, 2014

Recently stayed one night with my daughter on a college visit trip. While Les at the front desk was most accommodating and extremely helpful, the rooms are sub-par Hampton Inn quality. Our first room had a mildew, musty smell and then the door would not lock. Les moved us to another room on the same floor, but upon entering we... More

Was this review helpful? Yes 2
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

I'm sorry that you did not enjoy your accommodations and stay with us. Please let me know if you need anything More

oaks pa, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2014

The night staff was rude and they didnt want to hear my problems. We also had friends staying in our room and it took almost a hour to get two pillows and another blanket. The hidden fees i was never told about.Then when i tried to ask about them they didnt want to hear my complaint. We wont stay here... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

I would like to apologize for the issues that you encountered during your stay. I will investigate to find out exactly what happened More

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Additional Information about Hampton Inn and Suites Valley Forge/Oaks

Address: 100 Cresson Boulevard, Phoenixville, PA 19460
Phone Number:
Location: United States > Pennsylvania > Phoenixville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Valley Forge/Oaks 2.5*
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Also Known As:
Hampton Inn And Suites Valley Forge/Oaks Hotel Phoenixville
Hampton Inn Phoenixville
Phoenixville Hampton Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
107

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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