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All 3 Phoenixville hotels

Hampton Inn and Suites Valley Forge/Oaks

2.5 of 5 Hotel   |   100 Cresson Boulevard, Phoenixville, PA 19460
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78%
Ranked #1 of 3 hotels in Phoenixville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Daniel L Smithtown, New York
  • Reviews (212)
  • Photos (57)
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  • Room tips (23)
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212 people have reviewed this hotel

Traveler rating
    111
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    6
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67
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Phoenixville, PA, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Some of the staff was good (the evening desk clerk), some not so good. TV, lights not working, air-conditioning not working in common areas. Generally not what you want to experience at the end of a long day. The irony of the TV issue is that it was Comcast cable and the hotel is located across the street from their... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I do apologize about the issues that you encountered. If you are in the area again and need anything please feel free to contact me directly More

Smithtown, New York
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have travel a lot in my life time. I have been to many hotels and motels. What I look for in any stay is a nice greeting when I arrive by the staff, a clean room and hotel facilities, nice environment. What I found at this hotel is the best STAFF ever. From the front desk to the room... More

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us at the Hampton Inn. We take oride in our jobs and I am very pleased that it shows in your satisfaction. If you need anything please feel free to contact me More

Manhasset, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed twice within a week. A bit out of the way but very clean and price was right. Fitness room a little lacking and buffet breakfast was just eh. Otherwise, room was fresh and very clean. Staff was excellent, particularly the night staff. Target, restaurants and movie theater right outside the door.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thak you so much for your stay with us. I am pleased that you enjoyed yourself. If you are in the area again please feel free to contact me when you get a chance More

Smithtown, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

If every hotel had staff like the one at this Hotel, customers would come back again and again. Positive experience. Felt like home. Wanted to stay longer. I love vacations where you are treated like family.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us. I am very pleased that you enjoyed the stay and my staff. If you are ever in the area again please feel free to contact me if you are in need of anything More

Reston, Virginia
Top Contributor
125 reviews 125 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed one night with my daughter on a college visit trip. While Les at the front desk was most accommodating and extremely helpful, the rooms are sub-par Hampton Inn quality. Our first room had a mildew, musty smell and then the door would not lock. Les moved us to another room on the same floor, but upon entering we... More

Was this review helpful? Yes 1
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

I'm sorry that you did not enjoy your accommodations and stay with us. Please let me know if you need anything More

oaks pa, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The night staff was rude and they didnt want to hear my problems. We also had friends staying in our room and it took almost a hour to get two pillows and another blanket. The hidden fees i was never told about.Then when i tried to ask about them they didnt want to hear my complaint. We wont stay here... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

I would like to apologize for the issues that you encountered during your stay. I will investigate to find out exactly what happened More

Bloomington, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel from June 4 - 8th, 2014. During my stay, I was very impressed on how wonderful the staff was at the hotel. Every employee, from management to housekeeping, took the time to greet me everyday. They were quick to assist and resolve any issues I had during the stay. One issue in particular, I was... More

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you so much for staying with us. Service is key here at the hotel. If you are ever in the area and need anything please feel free to contact me with any needs. More

Newton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was only there overnight and had to leave early next morning. Unfortunately had issues with internet connect that I didn't completely bring to staff's attention...too tired. Didn't realize there is a 100% satisfaction guarantee available until much later. Everything else was fine; and breakfast much appreciated!

Review collected in partnership with Hampton

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for staying with us at the Hampton Inn & Suites Valley Forge. I am pleased that you enjoyed your stay with us, My apologies for the internet connection I will make the needed repairs. If you are in the area again please feel free to contact me if I can be of assistance More

Lakeland, Minnesota
Top Contributor
271 reviews 271 reviews
98 hotel reviews
210 helpful votes 210 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Getting to this property: Google directions is on the mark until you exit from 422. It appears there's been considerable road construction and perhaps directional changes since Google's been through this area. Exiting from 422, Google tells you to turn on to PA 4002. This is also called (and signed as) Egypt Road. It appears you can no longer turn... More

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thanlk you for staying with us at the Hampton Inn & Suites Valley Forge. I am sorry for the issues you encountered during your stay. I will have our internet looked at and make the needed repairs. I will work with my breakfast staff, this shouldnt have happened. I am glad that my front desk were able to put you... More

Melbourne, Florida
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed in the area four days for family emergency and found this Hampton. best price in the area and conveniently located next to rt422. hotel front desk very helpful and friendly. pool was being redone but to cold for us Floridians to use anyway. We were told that some updates to the hotel were scheduled and we hope they put... More

Was this review helpful? Yes
Jayson M, General Manager at Hampton Inn and Suites Valley Forge/Oaks, responded to this review

Thank you for choosing to stay with us. I am pleased that you had a delightful stay and were able to meet your needs. If you are in the area again we would love to have you stay with us again. More

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Additional Information about Hampton Inn and Suites Valley Forge/Oaks

Address: 100 Cresson Boulevard, Phoenixville, PA 19460
Phone Number:
Location: United States > Pennsylvania > Phoenixville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Valley Forge/Oaks 2.5*
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Also Known As:
Hampton Inn And Suites Valley Forge/Oaks Hotel Phoenixville
Hampton Inn Phoenixville
Phoenixville Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
107

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