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Courtyard Philadelphia Montgomeryville

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544 Dekalb Pike, North Wales, PA 19454
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1 room 1 guest
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Courtyard Philadelphia Montgomeryville
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86 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
  • All months
    (86)
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    (21)
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New Jersey
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 20, 2015

We stayed here for 2 nights for my son's sports tournament. Employees were friendly and the people at breakfast couldn't be nicer. The rooms are clean and updated and quiet. Breakfast is extra; $9ish for hot food which includes omelet or eggs, $6.95 for a beligian waffle or continental breakfast and kids between 3-12 are $4.95 for the hot buffet... More 

Was this review helpful? Yes
Tyler W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Dear SillySallyNewJersey, We are excited that you enjoyed the breakfast during your stay with us. We do offer a full hot breakfast, and are glad that you appreciated the offerings. Our location is conveniently located in an area that has lots of options including shopping, recreation, and excellent restaurants. We will work with our staff to address the areas you... More 

Los Angeles, California
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 14, 2015

This hotel has been around for a few years, but it is a great hotel to stay for business. The staff is very friendly and efficient, the rooms are always very clean and the overall quality is always high and steady. The breakfast has all of the usual items and includes an omelette bar, which is very good and unusual... More 

Was this review helpful? Yes
Tyler W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Dear Globetraveler, Thank you so much for your excellent review. A large amount of our repeat guests use our hotel for business travel, and we are constantly looking for ways to help our guests remain comfortable and energized during their travels. We appreciate the time you took to share your thoughts, and will continue to provide outstanding service to ensure... More 

Norwich, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

I am responsible for booking the lodging for my daughter's travel softball team. We spend many weekends in hotels as we travel to showcases and tournaments. This property exceeded our expectations in all areas. The one specific area that I want to call out is how well their staff worked with our team. We were looking to have a team... More 

Was this review helpful? Yes 1
Tyler W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Dear Joseph S, We are delighted to hear that you enjoyed your trip with us. We love being a great location for groups, and strive to meet the individual needs of various groups. Your feedback is greatly appreciated, and next time your events bring you to North Wales, we look forward to once again hosting you. More 

Seattle
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 4, 2015

My daughter and I liked the room, the pool and the fitness room. The breakfast was not great. There is a Chili's restaurant right next door to the hotel that is supposed to provide room service but really is just a delivery service and I don't recommend the food. The hotel staff is very friendly.

Was this review helpful? Yes
Tyler W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Dear webtitle, Thank you for choosing to stay with us during your visit to North Wales. We are excited to know that your daughter and you enjoyed the rooms, pool, and staff of our hotel. I would like to apologize for the issues you experienced while dining, and will address these concerns with our staff as well as Chili's. We... More 

Philadelphia, Pennsylvania
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 27, 2015

We liked the hotel. It was nice and clean. The decor is updated and pleasing. The staff was friendly. We enjoyed the market. The shower water pressure was terrific. But the mattress were horrible. My whole family stayed there in three different rooms and everyone commented that the mattresses were uncomfortable. They sagged in the middle. Needless, to say we... More 

Was this review helpful? Yes
Michelle P, Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Thank you for taking your time to leave us feedback. We do strive to make each and every guest's stay perfect. We will definately check on the matresses. We appreciate you allowing us to host your stay while in the Lansdale area and hope to see you again in the future. More 

Harleysville, United States
2 reviews
1 of 5 stars Reviewed April 24, 2015

One of my largest customers, on my recommendation, placed a reservation at this hotel this week and was confirmed with a confirmation number. Upon checking in we were told they were overbooked and didn't have any rooms available. They gave us the run around and we went elsewhere. Last year during a winter power outage, my customer was given a... More 

Was this review helpful? Yes
Michelle P, Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Thank you for taking your time to fill out a review for us. I sincerely do apologize that we could not honor your customer's reservations and that we had to make arrangements and pay for them to stay elsewhere. We never want any of our guests to feel that we do not appreciate their business.Please accept our sincere apology and... More 

Royal Oak, Michigan
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 25, 2015

The room was quiet (although my snoring neighbor was not) and clean and exactly what I expected. Bed pillows were rediculously small, but the employees were prepping to swap them out with brand-new, normal-sized pillows as we were leaving. I did use the gym, which was basic but just what I needed. The breezeway directly into Chili's was very convenient.... More 

Was this review helpful? Yes
Michelle P, Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Good afternoon, Thank you for taking the time to complete a review from your recent stay. We always welcome feedback so we continue to improve as a team. We hope to see you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I stayed at this hotel recently for a business trip with several colleagues I do not usually take the time to write these reviews but I felt compelled due to the great customer service but lol get to that later ..... The walls were thin and I could hear a bunch of singing kids and one morning there was no... More 

Was this review helpful? Yes 2
Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you for the many great comments. I get a comment almost everyday about how friendly our staff is. This hotel is very blessed with good people. Once in a great while we have a problem with the hot water. When everyone gets up at the same time the supply can't keep up with the demand. I am very... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Staying there for more than 6 months on bi-weekly basis. Mainly for business. Spent only few weekends there. Great Waffels and Eggs for bfast. Always helpfull staff. Clean rooms. Chilli's next door always helpfull. Lots of shopping options around.

Was this review helpful? Yes 1
Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you for the many great comments. The hotel staff and management take great pride in the service we provide. We have a great location close to anything you can think of. Thanks Brian P. Witman GM More 

Reidsville, North Carolina
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 18, 2014

I arrived at the hotel in the middle of the night and I had to get another family member who arrived before me stand in front of the doorway because the hotel locks the door at 11 pm. The maids were rude you could hardly speak to them because they didn't understand English. Refrigerators were tiny and there was no... More 

Was this review helpful? Yes
Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

I thank you for the many comments we can always improve on service. We will definetely look into these problems and issues. Thanks Brian Witman GM More 

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