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Courtyard Philadelphia Montgomeryville

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544 Dekalb Pike, North Wales, PA 19454
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Courtyard Philadelphia Montgomeryville
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My daughter and I liked the room, the pool and the fitness room. The breakfast was not great. There is a Chili's restaurant right next door to the hotel that is supposed to provide room service but really is just a delivery service and I don't recommend the food. The hotel staff is very friendly.

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Philadelphia, Pennsylvania
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 27, 2015

We liked the hotel. It was nice and clean. The decor is updated and pleasing. The staff was friendly. We enjoyed the market. The shower water pressure was terrific. But the mattress were horrible. My whole family stayed there in three different rooms and everyone commented that the mattresses were uncomfortable. They sagged in the middle. Needless, to say we... More 

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Michelle P, Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Thank you for taking your time to leave us feedback. We do strive to make each and every guest's stay perfect. We will definately check on the matresses. We appreciate you allowing us to host your stay while in the Lansdale area and hope to see you again in the future. More 

Harleysville, United States
2 reviews
1 of 5 stars Reviewed April 24, 2015

One of my largest customers, on my recommendation, placed a reservation at this hotel this week and was confirmed with a confirmation number. Upon checking in we were told they were overbooked and didn't have any rooms available. They gave us the run around and we went elsewhere. Last year during a winter power outage, my customer was given a... More 

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Michelle P, Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Thank you for taking your time to fill out a review for us. I sincerely do apologize that we could not honor your customer's reservations and that we had to make arrangements and pay for them to stay elsewhere. We never want any of our guests to feel that we do not appreciate their business.Please accept our sincere apology and... More 

Royal Oak, Michigan
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed March 25, 2015

The room was quiet (although my snoring neighbor was not) and clean and exactly what I expected. Bed pillows were rediculously small, but the employees were prepping to swap them out with brand-new, normal-sized pillows as we were leaving. I did use the gym, which was basic but just what I needed. The breezeway directly into Chili's was very convenient.... More 

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Michelle P, Manager at Courtyard Philadelphia Montgomeryville, responded to this review

Good afternoon, Thank you for taking the time to complete a review from your recent stay. We always welcome feedback so we continue to improve as a team. We hope to see you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

I stayed at this hotel recently for a business trip with several colleagues I do not usually take the time to write these reviews but I felt compelled due to the great customer service but lol get to that later ..... The walls were thin and I could hear a bunch of singing kids and one morning there was no... More 

Was this review helpful? Yes 1
Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you for the many great comments. I get a comment almost everyday about how friendly our staff is. This hotel is very blessed with good people. Once in a great while we have a problem with the hot water. When everyone gets up at the same time the supply can't keep up with the demand. I am very... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Staying there for more than 6 months on bi-weekly basis. Mainly for business. Spent only few weekends there. Great Waffels and Eggs for bfast. Always helpfull staff. Clean rooms. Chilli's next door always helpfull. Lots of shopping options around.

Was this review helpful? Yes 1
Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you for the many great comments. The hotel staff and management take great pride in the service we provide. We have a great location close to anything you can think of. Thanks Brian P. Witman GM More 

Reidsville, North Carolina
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 18, 2014

I arrived at the hotel in the middle of the night and I had to get another family member who arrived before me stand in front of the doorway because the hotel locks the door at 11 pm. The maids were rude you could hardly speak to them because they didn't understand English. Refrigerators were tiny and there was no... More 

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Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

I thank you for the many comments we can always improve on service. We will definetely look into these problems and issues. Thanks Brian Witman GM More 

Chicago, Illinois
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 9, 2014

Clean room and hotel, and relatively quiet. There was no separation of trash in the rooms for recycling. There's no bar or restaurant within the hotel, but there's a chili's next door and they deliver room service as well. If you don't feel like eating chili's there's plenty of other options around since there's a mall nearby. Wifi was free/included... More 

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Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you for the comments and yes our hotel has a great location. A major mall is right across the street. Also we do serve breakfast in our lobby everyday. Thanks Brian Witman GM More 

New England
1 review
2 of 5 stars Reviewed October 4, 2014

Stayed three nights at this hotel for business meetings. The staff was friendly and helpful, the food as expected, and the cleanliness good. All was pretty typical average for such a hotel, except there was no recycling of trash or recyclable containers in the rooms, the meals area, or our meeting room. With lunch, our group of 30 was provided... More 

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Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you for the many comments. Our hotel is currently working with the garbage disposal company to add this service. The hotel has a very seasoned staff that gives that great Marriott service. Thanks Brian P. Witman GM More 

baltimore, md
Level Contributor
77 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed October 1, 2014

I was so tired when I arrived that I was thrilled there was a Chilis connected to this Courtyard. But if you feel like driving a couple blocks or two, there are many other options closeby. Also, there is mall nearby as well. The place is clean and the staff are very nice.

Was this review helpful? Yes
Brian W, General Manager at Courtyard Philadelphia Montgomeryville, responded to this review

We thank you and yes we have a great location. A major mall is right across the street. Also if you are looking to take a run or a walk trails are real close. Thanks Brian P. Witman GM More 

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