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Residence Inn Philadelphia Montgomeryville

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1110 Bethlehem Pike, North Wales, PA 19454
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1 room 1 adult
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Residence Inn Philadelphia Montgomeryville
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119 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed December 29, 2015 via mobile

I didn't really love the hotel appearance wise. Compared to others I have stayed at. But the staff are so cool that you can't complain about the stuff they can't control. Shannon was very helpful and Marcus was amazing also very funny "DON'T LET THEM GO" everyone should wanna stay here !

Helpful?
Thank Mike121289
1 review
5 of 5 stars Reviewed December 14, 2015 via mobile

Had a very pleasant experience. Staff was really nice and helpful the room was more than expected. Would 100 percent return there. Plenty of room to go shopping and store food. Full size kitchen. Nice snack area in lobby. Fitness room for the morning workout.

Helpful?
Thank Dan S
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

We have stayed at this Residence Inn many times but have not visited for about 5years. The staff is over the top when it comes to customer service and friendliness but the rooms need a little updating. It looks like they did a "half way job" when they last renovated. Old wooden desks, nightstands, coffee tables, and appliances and new... More 

Helpful?
Thank esa86
NJ
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Spotless room, spacious and friendly staff. The mattress we had was way too soft for my liking but that is a matter of preference. Breakfast is included and is excellent. More like eating at a diner and the staff running breakfast were on the ball! Karima had everything well under control and plenty of everything despite all rooms sold out.... More 

Helpful?
Thank LadySith
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

Thanks for your review. We are glad that our hotel and level of service met your needs on your trip to Montgomeryville. Our hope is that you and your family will stay at our hotel again while on a future trip to the city. Thank you for allowing us to serve you and your family. Thank you and have a... More 

Philadelphia, Pennsylvania
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 5, 2015

We stayed here while visiting family. Very nice room- good accomodations. Good location. Very comfy bed. We didn't see much staff but the front desk people were nice- I'm sure had we needed anything, we would have been accomodated. Will stay again.

Helpful?
Thank 4everPaul
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

We are pleased to hear that your stay was more than enjoyable. Our staff strives to provide excellent customer service to all of our guests during their stay. Also, I have taken note in regards to your ratings and have shared these comments/suggestions with the appropriate staff members so that we can ensure your next stay with us is even... More 

Montgomeryville, Pennsylvania
1 review
5 of 5 stars Reviewed November 4, 2015

The staff was very inviting and friendly. They make sure that all of their guest are taken care of and that everyone is comfortable. I would recommend staying there if you were to ever make a stop in Montgomeryville! -Neal

Helpful?
Thank Kiawan N
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

Thanks for taking time to review our Montgomeryville Residence Inn by Marriott. We appreciate you allowing us to serve you while on your trip to Montgomeryville. We pride ourselves on our service to each and every one of our guest. I will pass this compliement on to our entire staff! We hope that you'll stay at our hotel again on... More 

Gibsonia, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

I stayed at this property for close to two months while I opened a restaurant at the Montgomery Mall. Due to the length of my stay my wife and two children came with me. My son has special needs and has a service dog. I cannot accurately express the level of service that Michelle, the General Manager, and her staff... More 

Helpful?
Thank Davis B
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

Thanks for your review. We are glad that our hotel and level of service met your needs on your trip to Montgomeryville. Our hope is that you and your family will stay at our hotel again while on a future trip to the city. Thank you for allowing us to serve you and your family. Thank you and have a... More 

Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

I stayed here for two nights. The hotel is located in a very convenient location with lots of great shopping and restaurants within walking distance. The hotel has been updated and is well maintained. The hot breakfast buffet was good. I wish I could say the same for the coffee. On Monday night they had a 'meet and greet' with... More 

Helpful?
Thank Liz N
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

Thank you for taking your time to provide us feedback from your stay. We do apologize that the coffee was not hot enough in the evening. We were pleased to hear you enjoyed your stay and The Mix. We hope to see you again in the future. More 

Philadelphia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 25, 2015

My friends and I visted wineries in the area and needed a hotel for the night. I am a huge fan of the Marriott brand and especially the Residence Inn. We arrived early, around 1pm and it just so happened our room was available for check-in. When I reserved I forgot to ask for a room with fireplace, but I... More 

Helpful?
Thank dawngratz99
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

I wanted to personally reach out and thank you for taking the time to leave this positive note on our page. It is nice to hear what our guest think about us after they have stayed, and to read your survey makes us all here at the Residence Inn smile just a little brighter because we know we are putting... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 27, 2015 via mobile

If your looking for a place to stay with great customer service, I would highly recommend Residence Inn Marriott in Montgomeryville. Richonda Clark was awesome. Very professional and accommodating. The support staff was friendly and attentive. Will most certainly stay again.

Helpful?
Thank Shelley K
Shannon T, Manager at Residence Inn Philadelphia Montgomeryville, responded to this review

Thank you Shelley for your wonderful feed back. We are a hotel that strives for excellent service and we are very pleased to know we met your needs. We look forward to you and your family staying with us in the future. More 

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