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Holiday Inn Express Hotel & Suites

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6310 Old Station Road, North East, PA 16428
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Holiday Inn Express Hotel & Suites
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238 Reviews from our TripAdvisor Community

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Traveler rating
    149
    55
    21
    8
    5
See reviews for
103
56
8
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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    (238)
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    (55)
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Hampton
2 reviews
4 of 5 stars Reviewed yesterday NEW

tried to check in early - but hotel had been full the nite before. The front desk clerk offered us water & advice concerning the various wineries to visit. the next day when we were checking out, she offered us bottled water again. Never had that happen in all the years I've traveled.

Was this review helpful? Yes
Sheffield, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love this hotel and the staff!! Very clean, love the pool, hot tub and spa and the friendly people!! OUR FAVORITE of all the Holiday Inn Express and Suites we have ever stayed at and we stay at a lot of them!!!! Great cookies, Joan!!

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Arizona
2 reviews
5 of 5 stars Reviewed yesterday NEW

Manager Jay Shah and Joan at desk were most helpful. The room was very nice and bed/pillows extremely comfortable. There was no disruption due to on-going construction. Should be nice when complete. Great wine region with lots of wineries. Lake Erie extremely close.

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Clever
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family (four adults aged 19-50) stayed at the Holiday Inn in North East, PA on our way home after a vacation in Maine. We had been driving all day and were tired, so we called ahead to check the availability of rooms with two queen beds. They had three left, but were $150, which in our opinion is expensive... More 

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hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest / Sara, Thank you for choosing our hotel and sharing your feedback with the IHG community. It is great to hear that you had an overall positive experience during your time here with us. The outstanding service from our staff is something we pride ourselves on and it is great to hear that they did such a... More 

Huntington Beach, California
5 of 5 stars Reviewed 3 days ago NEW

Hotel staff was extra friendly and helpful, both at late-night check-in and at check-out in the morning. Simple things like being offered cold bottled water at check-out and making sure I had a little 'breakfast-to-go' are much appreciated!

Was this review helpful? Yes
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, It is always such a compliment when our guests can say they highly recommend our hotel. The customer service at our location is a significant; we definitely thank such as yourself for our ranking with your fabulous reviews. Thank you so much for the amazing review and we look forward to your next visit with us! Sincerely,... More 

2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel was clean and neat and the staff did everything to make sure we had a comfy stay. We, too, had the pleasure of meeting Joan, the front desk person who checked us in. She was funny, welcoming, and ready to laugh with us! Three couples who were there for the bike rally in Erie could have easily rattled... More 

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hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Maribeth, We appreciate you taking the time to make us aware of your delightful experience with our outstanding Front Desk Manger “Joan”, we are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. Your comments will be... More 

Webster, New York
5 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and quiet for being next to interstate 90, due to the way the hotel was built there was no view of anything special. The new addition will have abetter view in the room facing north,plus there will be a water slide for the young and old. The thing that was so dear to me was Joan... More 

Was this review helpful? Yes
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, We could not agree with you more that “Joan” is definitely one of the best in the hospitality business and we are extremely fortunate to have her in our team. We will definitely recognize “Joan” for her outstanding hospitality she demonstrates to all of our guests. Thank you very much for sharing your experience with us &... More 

Holland, Michigan
3 of 5 stars Reviewed 1 week ago

The hotel was convenient for us in that it was right off the highway. Easy on/off. The hotel is undergoing some renovation/addition so there were some inconveniences with doors and exits. Our particular room was clean and very typical of a Holiday Inn Express. We did have a problem with the air conditioner, in that we could not get the... More 

Was this review helpful? Yes
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with hotel expansion construction and room A/c. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We appreciate your feedback... More 

Syracuse, New York
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked in for a night of sleep while traveling. The place is under construction, which did not effect us, but it would have been nice if they'd given a heads up when we made the reservation. The problem came at approximately 10:15 PM, when we were awakened by loud noises overhead. It sounded like people were stomping on the... More 

Was this review helpful? Yes
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your feedback and for being an IHG Rewards member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding noise from up-stair guest which was unacceptable. We will address this point. I assure you the feedback of our hotel will... More 

IL
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a return visit for us and I have to admit it left me thinking we may need to find another location. We are loyal Holiday Inn customers, however the room was in need of an update. Poor mattress, noisy hvac, no magnifying mirror. Very disappointed. The staff were friendly. Not a restful night at all .

Was this review helpful? Yes
hiexnortheast, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with mattress, noisy A/c, no magnifying mirror. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We have sent you... More 

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