We had problems from the begining. We were traveling with a toddler so when I made the reservation I asked for a crib in the room. The agent never mentioned a fee and we were charged $10 after reading the brochure in the room that stated that it was supposed to be $5.00. The room was dirty. Their were old... more

We stayed two nights. The room was clean and also more spacious than less expensive motels. All of the staff was very friendly and helpful. The breakfast bar was excellent! We weren't chased out at the "official" closing time, either. more

We were quoted a rate of 119.00 per night on checkin. I signed the receipt expecting taxes to be added on. When we returned home I found this hotel had charged my account 161+ and when I called about it they first told me they add 20% on "in case you use any services during your stay". On another call... more

We stay at this chain a lot and this particular location did not disappoint. The accommodations were very clean and comfortable. I would not classify the parking lot as "dangerous." I will say that the hot tub was out of service one night...and then when we returned a week later, it was still out of service. That was the one... more

A family member nearby recommended this just-opened hotel for our visit over Thanksgiving. Absent that recommendation, I would not have stayed there, because the chain's website would not work with firefox. Our first impressions upon arrival: navigating into the parking lot is difficult, and the lot itself was dangerous. Being within a few miles of Lake Erie, severe weather storms... more