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HYATT house Philadelphia/Plymouth Meeting

Certificate of Excellence
3.0 of 5
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501 East Germantown Pike, Norristown, PA 19401 (Formerly Hyatt Summerfield Suites-Plymouth Meeting)
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HYATT house Philadelphia/Plymouth Meeting
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Ranked #1 of 2 Hotels in Norristown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
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162 reviews from our community

Traveler rating
    78
    60
    11
    5
    8
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70
23
12
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Spanish first
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  • All months
    (162)
  • Mar-May only
    (29)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (26)
All months
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel because of a friends wedding. They recommended it to their guests. It was perfect. Rooms were spacious w/kitchenette & pull out sofa. Would also be great hotel for business travelers. Close to mall & restaurants!

Review collected in partnership with Hyatt Hotels

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Orlando, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My room was extremely roomy and comforable with everything that you could possible need; full size refridgerator, stove, microwave, coffee maker, iron and ironing board. I didn't realize a hotel room could be this big. I have trouble sleeping but it was nice and quiet.

Review collected in partnership with Hyatt Hotels

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Baltimore, Maryland
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 17, 2015

My wife and our adult son checked late into the hotel late in the evening and was upgraded to a two-room suite. It was a pleasant surprise. Obviously a suite built for business travelers, it was well-appointed and exceeded our expectations. Starting with the kitchen which was well equipped enough to cook a decent meal. You can do much better... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2015

With food on carpet, hairs on bathroom floor, terrible lighting, and shoddy blinds on windows, this place is in need of management change or perhaps get the Hyatt sign off the front. As a Diamond Hyatt member I see the insides of Hyatts all across the world and this one sticks out as the overall worst ever. Even after accounting... More 

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Michael H, Assistant General Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest, I sincerly apprecate your comments and your loyalty to the Hyatt (as a Diamond member) brand. Your feedback clearly illustrates that, as you mentioned, every guest deserves to have the basics covered to the highest standard. I apologize that we did not serve you well during your stay. Your comments will be shared with our Housekeeping staff... More 

Gaithersburg, Maryland
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed February 20, 2015

Traveling with my wife and adult daughter, so getting a one-bedroom suite with a pullout couch meant we could all share comfortably. The room was pleasant, spacious, clean and nicely-equipped. Our king bed was comfortable and daughter reports the pullout couch was fine as well. The hotel was easy to find and the location was good. About half an hour... More 

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

We had to wait about 2 hours to get a king size bedroom and when we finally got it it was not comfortable at all. It looked like a break room and they did not want to change it saying it was all that they had available!? The hotel feels like a ghost town ... I guess they might've taking... More 

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Michael H, Assistant General Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest, Thank you for taking the time to review your experience with us. I am sincerely sorry that you did not have a pleasant experience as our guest. From your account, we have work to do and I appreciate your feedback. Your comments will be shared with all appropriate sections and will be used to improve our performance.... More 

California
Top Contributor
75 reviews 75 reviews
50 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 7, 2015

* Had the best check-in experience of my life. The entire process from walking in to the lobby of the hotel and entering my hotel room must have taken under a couple of minutes. The front desk staff was amazing! * The hotel is near a number of strip malls so there were a good number of food options close... More 

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Clinton, NJ
Top Contributor
113 reviews 113 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 27, 2015

We were here 2 nights for a wedding in the area. It was a treat to have a suite with large couch and tv in seperate room, at the price of a usual single hotel room. Breakfast with omelets to order was delicious. Front desk and everyone on the staff were super friendly. Mall was nearby with lots of choices... More 

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Denver, Colorado
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 21, 2015

Very nice place especially for the rate at the time. I was expecting much less but it was beautiful, clean and tons of room. The staff was very pleasant. I will definitely stay there again. The location was perfect for us.

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Durham, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

What a wonderful place! I stayed here from Christmas Day through New Year's Eve 2014. Most important to me was that they believe dogs are family too; so much so that they didn't require me to cut my sporting dogs in half to meet the maximum weight requirement. But this Hyatt House is so much more than "dog friendly". The... More 

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Michael H, Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest, Thank you so much for your review! I’m pleased that you had a wonderful stay and that our service met your expectations. I hope you enjoyed your holiday season and we look forward to having you as our guest next time you visit the area. More 

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