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HYATT house Philadelphia/Plymouth Meeting

Certificate of Excellence
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501 East Germantown Pike, Norristown, PA 19401 (Formerly Hyatt Summerfield Suites-Plymouth Meeting)
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HYATT house Philadelphia/Plymouth Meeting
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Charles A Gaithersburg, Maryland
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158 reviews from our community

Traveler rating
    77
    58
    11
    5
    7
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68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gaithersburg, Maryland
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling with my wife and adult daughter, so getting a one-bedroom suite with a pullout couch meant we could all share comfortably. The room was pleasant, spacious, clean and nicely-equipped. Our king bed was comfortable and daughter reports the pullout couch was fine as well. The hotel was easy to find and the location was good. About half an hour... More 

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had to wait about 2 hours to get a king size bedroom and when we finally got it it was not comfortable at all. It looked like a break room and they did not want to change it saying it was all that they had available!? The hotel feels like a ghost town ... I guess they might've taking... More 

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Michael H, Assistant General Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest, Thank you for taking the time to review your experience with us. I am sincerely sorry that you did not have a pleasant experience as our guest. From your account, we have work to do and I appreciate your feedback. Your comments will be shared with all appropriate sections and will be used to improve our performance.... More 

California
Top Contributor
75 reviews 75 reviews
50 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

* Had the best check-in experience of my life. The entire process from walking in to the lobby of the hotel and entering my hotel room must have taken under a couple of minutes. The front desk staff was amazing! * The hotel is near a number of strip malls so there were a good number of food options close... More 

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Clinton, NJ
Top Contributor
110 reviews 110 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were here 2 nights for a wedding in the area. It was a treat to have a suite with large couch and tv in seperate room, at the price of a usual single hotel room. Breakfast with omelets to order was delicious. Front desk and everyone on the staff were super friendly. Mall was nearby with lots of choices... More 

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Denver, Colorado
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 21, 2015

Very nice place especially for the rate at the time. I was expecting much less but it was beautiful, clean and tons of room. The staff was very pleasant. I will definitely stay there again. The location was perfect for us.

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Durham, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

What a wonderful place! I stayed here from Christmas Day through New Year's Eve 2014. Most important to me was that they believe dogs are family too; so much so that they didn't require me to cut my sporting dogs in half to meet the maximum weight requirement. But this Hyatt House is so much more than "dog friendly". The... More 

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Michael H, Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest, Thank you so much for your review! I’m pleased that you had a wonderful stay and that our service met your expectations. I hope you enjoyed your holiday season and we look forward to having you as our guest next time you visit the area. More 

Elbridge, New York, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 2, 2014

We stayed at this Hyatt on November 26-28 2014, while visiting our daughter for Thanksgiving. I went down to the workout room at 10:00am on Thanksgiving while my husband was in the room. when i entered the elevator to go back to my room, a very tall man dressed in winter clothing enter in also. I spoke to him saying... More 

Was this review helpful? Yes 3
Michael H, Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest: Thank you for your feedback regarding your recent stay at our hotel. I was so sorry to hear about your wife's experience. The individual is staying at the hotel with his family due to a fire at their house. Fortunately, they should be able to return home soon. We spoke to his family about the incident and... More 

Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 29, 2014

Front desk was kind of rude. I asked if they had two beds instead of just a king and that wasn't available which is fine. I got it. It's my own fault for booking late. But I didn't like the snarkiness of it. And I kind of let of let her know I was feeling her "I'm better than you... More 

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Michael H, General Manager at HYATT house Philadelphia/Plymouth Meeting, responded to this review

Dear Valued Guest: Thank you for your feedback regarding your recent stay. I apologize that you did not experience the quality of service you expected and deserved. There are occasions where a guest may not receive their requested room type. However, our staff has been trained to evaluate the needs of our guests and to offer a suitable replacement. I... More 

new york
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2014

I was contracted to work in Norristown twice a month and lucky enough to have found this hotel. I really can't say enough good things about it. The morning breakfast is fresh, lots of choices and the kitchen help is amazing. The man and woman are married and work together to provide a clean and appetizing meal to start the... More 

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Evanston, Illinois
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2014

Excellent hotel, staffs were very friendly upon arrival and throughout the stay. Evening snack, available between 5:30pm - 7:00pm were better than many other Hyatt location, which included salad bar, cheese, cookie, chips, soup, chips, soda and $1 for full glass of beer, red and white wine. Alcohol servings are much larger than other locations.. Moreover, the main dish rotates... More 

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Additional Information about HYATT house Philadelphia/Plymouth Meeting

Address: 501 East Germantown Pike, Norristown, PA 19401 (Formerly Hyatt Summerfield Suites-Plymouth Meeting)
Phone Number:
Location: United States > Pennsylvania > Norristown
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Philadelphia/Plymouth Meeting 3*
Number of rooms: 131
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Also Known As:
Hyatt Summerfield Suites-Plymouth Meeting Hotel Norristown
Hyatt Summerfield Suites Norristown
Summerfield Suites Norristown
Hyatt Norristown
Hyatt Plymouth Meeting
Norristown Hyatt
Norristown Summerfield Suites

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