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Holiday Inn Express Gibson

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1561 Oliver Road, I-81 at Exit 219, New Milford, PA 18834
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Holiday Inn Express Gibson
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100 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
228 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not much in the area. Comfortable overnight stay. Chose this hotel as a halfway point on a trip. Helpful staff. Some trouble with heat control in the room. Good wifi. Excellent complimentary breakfast. Not a destination but good stop over.

Helpful?
Thank roadrun50
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

We appreciate you taking time to share your feedback regarding your stay. We give the utmost importance to our guests' comments, as they help us improve and continually provide the best quality possible. Looking forward to you stopping by again in your travels! Connie Reinhart More 

1 review
5 of 5 stars Reviewed November 26, 2015 via mobile

Very friendly and courteous staff. Clean room. Enjoyable complimentary breakfast. Shirley in the dining room was so sweet and helpful. She really made us feel at home. We will definitely stay here again.

Helpful?
Thank James F
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

James F, We appreciate the compliments you left us regarding our staff and level of service provided. Our team strives to make every guests' stay a positive and memorable experience. We look forward to you visiting with us again! Thank you so much for the 5 star review and taking time to leave us such a wonderful review. Connie Reinhart More 

Innisfil, Ontario
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2015 via mobile

This was a very nice hotel. It was comfortable and clean and the staff were very friendly. We had a great room. The hotel is a little way from the highway so you don't hear the traffic at night. The complimentary breakfast was also good....lots of choices. We would definitely stay here again.

Helpful?
Thank Vi0letr0se
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

Vi0letr0se, Thank you for such great comments on our staff and hotel!~We are glad you enjoyed your room! I have passed your review onto our staff and they truly appreciate your kind words. We look forward to you staying with us again! Connie Reinhart More 

Pennsylvania
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 20, 2015

We stayed here for 2 nights in September because my son, who goes to SU, had arm surgery and we wanted him to stay with us the night after his surgery (we lived 2 hours away so needed a hotel) . When making reservations, the front desk was very helpful and understanding. We reserved a suite which gave us a... More 

Helpful?
Thank toryjetta
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

toryjetta, I hope your son is doing well and his arm is healing well. I am glad you were able to spend time with him at our property. It's wonderful to hear that the front desk was helpful and understanding regarding your situation . I hope you will accept my sincerest apology that you found very tiny ants in the... More 

New Jersey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 14, 2015

My daughter and I stayed one night at the Holiday Inn Express Gibson. We needed just an overnight because she was running a Marathon the next morning. The room was nice and check-in was very easy. I think there was a place to eat, but we arrived late and left early the next morning so we couldn't eat there. The... More 

Helpful?
Thank BrendaNewJersey
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

BrendaNewJersey, How exciting to have your daughter take part in a Marathon! I hope it was successful and you all had an enjoyable time! We are glad you picked us to stay with and had a good stay. Hope to see you again next year! More 

Birmingham, Alabama
Level Contributor
319 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed September 21, 2015 via mobile

Our stay here was short ( one night ), but extra nice. From the warm welcome at the front desk to the breakfast lady Shirley we found this Inn to be one of the best Holiday Inns . Our large King bed room with a sofa bed was very clean with its simple decor.

Helpful?
1 Thank beckaj01
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

beckaj01, We are glad you chose us to stay with us and leave us such a great review! I am glad to hear that we have been an important part of your travels. Shirley takes great pleasure in meeting our guests and making them feel at "home". We appreciate you saying that this is one of the best Holiday Inns... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 8, 2015 via mobile

I was very impressed!!!! Clean and staff is very pleasant and helpful! Ms Shirley keeps clean well supplied breakfast buffet, including yummy cinnamon rolls!! They also had a afternoon guest reception with good snacks, water and lemonaid. Considering most of the guest I saw were rugged dirty working men the hotel looked clean and smelled clean.

Helpful?
1 Thank Hoover37
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

Hoover37, Thank you so much for the amazing 5 star review. It is heartwarming to hear of how our effects to impress our guests with our hospitality, comfort and convenience has been successful. I have shared your review with the staff and they also appreciate your kind and encouraging words! We hope that will visit us again in the near... More 

Singapore, Singapore
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 5, 2015

We stayed a night in this hotel on our way to 1000 islands and were pleasantly surprised. Tina in the reception had everything in place before our arrival and our checkin took just one minute.. Our room was very good.. Large and spacious with a very comfortable bed.. The bathroom was good too with clean towels. We were told that... More 

Helpful?
Thank Takkaratakki
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

Takkaratakki, Thank you for staying with us and leaving such a wonderful review! We appreciate the great comments about you enjoying your stay! We hope you enjoyed the 1000 Islands. It is such a beautiful place. We appreciate you now being an IHG Rewards Club Member and hope you visit us again! More 

Montreal, Canada
Level Contributor
160 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed September 2, 2015

Was travelling fell upon the property by coincidence ..Staff was very nice ..good room my daughter enjoyed the indoor pool..breakfast was included it was perfect for what we needed. added bonus they had warm pancakes when we arrived for hotel guests! It was a nice touch

Helpful?
Thank Paolo1005
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

Paolo1005, We are glad you enjoyed your stay with us and that your daughter was able to enjoy our pool; It is wonderful that you were able to take part in our "Pancakes at Night" promotion. We hope that IHG will offer the program again in the future. It was a success and many enjoyed it. Hoping to see you... More 

Gatineau, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2015

Personnel were very professional and courteous. Room was very clean with modern A/C. Impeccable bathroom. Continental breakfast had lots of choice and spacious. Will surely make it a pit stop for our trips to New York.

Helpful?
Thank JacquesNicole
HIEXGibsonGM, General Manager at Holiday Inn Express Gibson, responded to this review

Thank you for the incredible 5 star review you had left us last month! We are so glad you chose to stop and stay with us! I have let our housekeepers know how pleased you were with the cleanliness of the room & bathroom. They appreciate hearing how well they are doing. We are also glad you enjoyed our full... More 

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