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Quality Inn New Cumberland - Harrisburg South

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175 Beacon Hill Boulevard, New Cumberland, PA 17070 (Formerly Fairfield Inn Harrisburg)
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Quality Inn New Cumberland - Harrisburg South
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64 Reviews from our TripAdvisor Community

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Traveler rating
    26
    22
    7
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    5
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (64)
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    (14)
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    (22)
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Canandaigua, New York
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I chose this hotel based on Trip Advisor comments which is generally what I rely on. Based on the other comments, I was very surprised at the mediocre level of this hotel. It is old, bathrooms quite small, and overall certainly not what I had expected with the rating it had in this area. The outdoor pool was green at... More 

Was this review helpful? Yes
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Valued Guest, I am dissapointed to learn that our hotel did not meet your expectations and I sincerely apologize for your dissatisfaction. We appreciate your feedback and concerns and hope to take them into consideration to do better in the future. Best Regards, M.B. More 

Fishers, Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was surprised with how well the service and comfort of this place was. After having a terrible experience at the neighbor hotel I didn't expect it to be much better but I was surprised. The looks on the outside don't speak for the comfort on the inside. I'm definately having my company add this hotel to our regular booking... More 

Was this review helpful? Yes
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Joe, Thank you for your review! We appreciate our guest’s comments and concerns and are glad you took the time to share your experience with others. The front desk and housekeeping staff always strives to fulfill guest expectations. Your feedback helps to make that possible. We look forward to having you as a guest again in the near future!... More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room I stayed in was very clean and renovated... I had asked for the 1st floor but got the 3rd..There seems to be rooms that are not yet renovated. The owners try very hard to accomodate guests. I felt that the rooms were either not ready or fully equipped or they tried to keep all the housekeeping to one... More 

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Cincinnati
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 22, 2015

We stayed at this Quality Inn for one night because it was a good stopping point for a long trip and it was close to the highway. The room was dated but clean and spacious. We appreciated the large refrigerator and microwave. The bed was very comfortable because the mattress seemed new. The bathroom had a odd layout but was... More 

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MZAVER, Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Mr. Kenwood, Thank you for taking the time to give us a review. We apologize for any inconvenience you may have experienced during your stay at our Hotel In regards to your other comments, we are taking these into consideration as we update and remodel the hotel and hope that you will be just as excited about the new... More 

East Killingly, Connecticut
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed May 16, 2015

Stopped by while driving thru from Florida...we had a coupon The Quality Inn offered through Hotel Coupons. We thought the place looked unkept and scary outside but thought we would check out a room since there were so many good reviews recently and their coupon was good. As we walked into the "lobby" we asked if they had any rooms... More 

Was this review helpful? Yes 1
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Guest, I am sorry we could not honor your coupon this time around. We had a couple of events lined up for this weekend at the Fairgrounds and Farm Show Complex. During special events the room-saver coupon is not vaild and that's why we can't accept them. However we will be happy to take in coupons at other times... More 

Kingston, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

Stopped over on our way back from Florida. This is a family run hotel that is very clean, has great wifi and a great continental breakfast in the morning. It isn't super luxurious, but nice enough to be comfortable. I would stay again and would tell all my family members not to hesitate to stay here. Stayed on third floor... More 

Was this review helpful? Yes
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in... More 

Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 28, 2015

Currently under renovation. Hotel is quiet with professional and friendly staff. Both at check in and check out. Check in staff exceeded my expectations. Hotel has small rooms. Although, very comfortable and absolutely spotless. Even behind furnature. Large screen TV with average/basic hotel programming. Fridge, Coffee maker, and Microwave. Large bathroom with very small sink attached to wall. Extra outlets... More 

Was this review helpful? Yes
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Ottawa
Level Contributor
188 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed here one night on our way south. It was clean and comfortable and convenient to the highway. The rate was vey good and we found the staff pleasant and helpful. The breakfast had both hot and cold options. We would stay here again

Was this review helpful? Yes 1
MZAVER, Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear sir, Thank you for your review! We appreciate our guests comments and concerns and are glad you took the time to share your experience with others. The front desk and housekeeping staff always strive to exceed guest expectations and feedback from guests like yourself make that possible. We look forward to having you as a guest again in the... More 

Camp Hill
Level Contributor
270 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed March 3, 2015

This appears to be a family run motel. It is not the finest but the people that I met behind the counter were friendly and accomodating. The room was fine and comfortable. For the price it was a good deal. I was especially warmed by the care. It snowed the night that I was there. One of the staff made... More 

Was this review helpful? Yes
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Runnemede, New Jersey
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed February 15, 2015

The hotel is under new management and the family is hospitable and very friendly. They do a good job with the hotel but it was one of the smallest quality inns I ever booked. The renovation is quality with granite in the bathroom. but the furniture did not looked updated except for the great pillowtop mattress which was very comfortable.... More 

Was this review helpful? Yes
MZAVER, General Manager at Quality Inn New Cumberland - Harrisburg South, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

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