This was our first time at this Quality Inn and it will NOT be our last !!! Our experience was a very positive experience. Right from the start Rachel and her staff were friendly, knowledgeable and helpful. Our group of 40 (including adults and children) were there for 3 nights and 4 days for the prestigious Soccer Keystone State Games... more

Stayed here for a soccer tournement nearby which was convenient. The hotel is a former Fairfield Inn which has outside room access for the first 2 floors and indoor hallways for the 3rd floor. Room & bedding was adequate however another group found a dirty diaper hidden in their bedding. The most frustrating experience was obtaining towels during the whole... more

Stayed at Quality Inn with my family it was a great experience. check in was excellent Christine was awesome she she was professional . room was great ,breakfast was also good kids enjoyed the waffle's in the morning. we will certainly stay there again and will recommend it to every one we know. more

My three kids and I recently stayed at Quality Inn New Cumberland for the first night of our three-city vacation. The room was clean, but too small to fit the cot we requested. The pool was in order, but the fitness room and business center were useless. Continental breakfast was great (they even have a waffle maker!). Service was also... more

Was a trip for 6...(our family of 4 and the two grandmothers) I spoke with "Rachel" and requested 2 rooms that would be close since our mothers are both seniors and have some health issues, we also asked for 1st floor. When we arrived we got EXACTLY what we asked for. The breakfast was great! Shower was Excellent. I just... more

July 25-27, 2008 We decided to stay at the Quality Inn due to it's favorable ranking on Trip advisor. We are from the area, however, my husband is handicapped so we needed an accessible place to stay. From the very start we were disappointed. At registration, the gentleman had on a very wrinkled white shirt with his shirttails out and... more

Take the quality out of Quality Hotel - just left there after a 4 night stay. There were 10 of us there in town for a family reunion so we had 5 rooms. They need more help. They need to train their staff. Everything was inconsistent- air conditioning, cleanliness, room cleaning, the pool. Sometimes our room was cleaned and sometimes... more

Very clean ,very friendly staff,rooms look great. i was treated like a valued guest. this hotel is really clean. more

Stayed at the Quality Inn for 3 nights over the Memorial holiday. Hotel was clean and quiet. The first 2 floors open to the outside, the 3rd. floor is inside. We were on the third floor and that's where I would stay again, not on the outside. People were friendly and breakfast was okay. I'm not a breakfast eater, so... more