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BEST WESTERN PLUS New Cumberland Inn & Suites

2.5 of 5 702 Limekiln Road, I-83 Exit 40A, New Cumberland, PA 17070
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BEST WESTERN PLUS New Cumberland Inn & Suites
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BEST WESTERN PLUS New Cumberland Inn & Suites
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159 reviews from our community

Traveler rating
    57
    50
    18
    14
    20
See reviews for
65
29
7
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for BEST WESTERN PLUS New Cumberland Inn & Suites
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Ottawa, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 14, 2012

We stayed here for one night on our way down to Florida. It was a nice clean room for a decent price. It includes breakfast and free wifi. My one criticism is the noise from the traffic on the nearby highway. I would stay there again but I would ask for a room on the other side of the building.

Was this review helpful? Yes 1
Travis S, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are glad that you had an enjoyable stay with us, and hope that we see you again soon! Again, Thank you for submitting a review. More

Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2012

I was recently sent to Harrisburg for Business and was in search of a nearby Hotel with great customer service. I have never stayed in a Best Western Plus before, so I decided to try out the Best Western, located in New Cumberland, because it was right off the Turnpike. As soon as I walked into the Hotel I was... More

Was this review helpful? Yes 2
Travis S, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for choosing to stay with us in New Cumberland, PA. We are pleased to hear you enjoyed our our newly renovated rooms, and continental breakfast. We thank you for taking the time to review our hotel. We appreciate your comments and they help us improve for each guest that stays. We hope to see you again next time... More

Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2012

I stayed here in the month of december while on a business trip. Great stay the staff was very friendly and polite. Will definately recommend to my business colleagues coming to this area.

Was this review helpful? Yes 2
Travis S, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

It was our pleasure to have you stay with us. Thank you for taking the time to review our hotel. We hope to see you again soon! More

Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2012

Stayed at the Best Western New Cumberland in late December for several nights & wished we could have stayed longer. The staff were very friendly. The front desk was especially helpful and attentive to our needs and was very knowledgable about the area. We were able to pick up some key points on good restaurants in the area we wouldn't... More

Was this review helpful? Yes 1
Travis S, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are glad that you had an enjoyable stay with us, and hope that we see you again soon! More

Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2012

I was traveling through Harrisburg on business and picked the best western because of its proximity to Harrisburg downtown and I-76/83. The rooms look brand new, really tasteful decor and has a very modern feel. Wi-fi worked for my needs and the free breakfast was a nice bonus. Didn't get to use the pool, but very happy with the staff... More

Was this review helpful? Yes 2
Travis S, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are glad that you had an enjoyable stay with us, and hope that we see you again soon! More

Bellefonte, Pennsylvania
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2012

After returning home I checked my credit card account online and found that they not only charged my card for the room, but also an additional $50. I called and they said only a manager could answer that. I called everyday for a week until a manager finally answered my question. They said I stole a pillow. The house cleaning... More

Was this review helpful? Yes 2
Travis S, Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to fill our our online survey for our 702 Limekiln Rd. New Cumberland PA 17070 property. Here at the Best Western Plus, we strive for excellence. We will take these comments and use it to improve our services. Again, Thank you for your comments. Sorry for any inconvienence. More

New Jersey
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2011

I stayed @ The Best Western for 2 nights for a weekend Hershey Park trip. The front desk staff were friendly and helpful and so was the lady in the breakfast area. Breakfast is served from 6:30am to 9:30am and it was very crowded. They have a waffle maker and there was a huge line for this. They also serve... More

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Travis S, Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Hello, Thank you for taking the time to post your past experience on Tripadvisor.com. After reading your comments, I understand that you said there was a musty smell on the third floor. In the last two weeks, we have installed timed air-freshners on each floor (one at each end of the hallway) to eliminate this musty smell (which is due... More

Mishawaka, Indiana
Top Contributor
58 reviews 58 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed August 21, 2011

When you walk in the lobby seems very clean, but once you walk through the hotel corridors, the carpet has weird black stains every where. Only stayed one night. Woke up covered in bites. Right before going to bed saw a bug on a pillow but did not know what it was, so i figured, it's summer, no big deal.... More

Was this review helpful? Yes 4
Travis S, Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Dear Customer, Thank you for your feedback during your recent stay. I would like to note that after your review, we have had our entire hotel inspected by a 3rd party company and have found no results of any bugs in our hotel. I apologize that you did not have a pleasant stay, but do want to address again that... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2011

Our family has stayed at other similarly priced hotels in the area (where we have friends and family), and have found this to be the best value. The staff was friendly and attentive, premises were well maintained, and this was the cleanest family hotel at which we have stayed in the Harrisburg "West Shore" area (the most important selling point... More

Was this review helpful? Yes 2
sharon ontario
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 30, 2011

When we were given our room on arrival we went and found that the bathroom was covered in plaster dust and when we called the front desk they said "Oh yea, we had some repairs done the day before and I guess they forgot to clean it up. Would you like a different room" Dah!!! There was also a very... More

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Road, I-83 Exit 40A, New Cumberland, PA 17070
Phone Number:
Location: United States > Pennsylvania > New Cumberland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western

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