We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS New Cumberland Inn & Suites

2.5 of 5 702 Limekiln Road, I-83 Exit 40A, New Cumberland, PA 17070
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN PLUS New Cumberland Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS New Cumberland Inn & Suites
Write a Review

164 reviews from our community

Traveler rating
    57
    51
    20
    15
    21
See reviews for
67
31
7
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (29)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (27)
All months
North Adams, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel was very easy to get to off the highway. Lobby and rooms were spotless. Decent neighborhood, did not worry about safety in the area. Only down side was there is only 1 drink vending machine, and it was broken (although there is a gas station/convenience store almost next door). It is also in a "dry" part of PA, in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much for your review on Tripadvisor. We certainly value everyone's feedback on their stay. I apologize for the inconvenience with the soda machine. We did manage to call someone and it's now up and running. Pennsylvania is considered a dry state and it takes extra effort to obtain alcohol. So, yes, please come prepared. I also want... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is well located, right off the highway - but our room was right off the highway and the traffic sounds penetrated the window with a ferocity that kept me awake. The pool was so chlorinated, that I had a rash for a day after swimming and my eyes were red for two days. The staff was friendly enough,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you very much for your comments on your stay with us. All feedback is beneficial to help improve the quality of our hotel. I am sorry to hear that you had so many issues during your stay with us. We've never had a complaint about the amount of chlorine in the pool but in light of your experience we... More

Orlando, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Check In procedures are excessive. You have to sign more places than when you buy a house. I had to initial 8 places plus sign my full name. I have travelled the World and never seen anything like this "contract." I'll not stay at this property again

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

First we'd like to thank you for your review on Tripadvisor. We always look forward to hearing how we can better serve our guests. We apologize for the inconvenience you were given at our check in procedure. We have managed to re-look into our sign in registration card and decided that some changes may be necessary. . We plan on... More

Brooklyn, New York
Top Contributor
69 reviews 69 reviews
34 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Best Western is a clean and comfortable place to stay when passing through New Cumberland, PA. It is located close to the highway, and has a lot of places to eat very close by. The room was clean, and spacious. The beds were a little hard, but we slept ok. The bathroom was clean and modern, with a good... More

Was this review helpful? Yes
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

We want to thank you so much for your review. All information on your stay is helpful to us to reassure for a better stay in the future. We're certainly glad to hear that you had a nice time at our hotel. We strive to do our best in making every guest comfortable. We do hope to see you again More

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Every time I book a room I think to myself that my experience would get better. Every time I book a room they always end up saying we have no reservations. This time my family and I stayed the rooms were disgusting. I pull the blankets down and there's black hair all over with yellow stains. I call the front... More

Was this review helpful? Yes
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much for your review on Tripadvisor. We value all guest feedback. First off, we certainly apologize to you for the inconveniences you have suffered during your stays with us. We always try to do our best in making every guests stay as pleasurable as possible and its upsetting to hear that we've treated you any less than.... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

Bathrrom had grime and mold around tub/shower. But the beds and room were clean. Great price foe the group I was chaperoning. But, person at front desk could not figure out how to charge 7 rooms under one name; had to do individual bills and swioe card 7 times. Even though rooms were already reserved and guaranteed under a cc... More

Was this review helpful? Yes
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much for your comments on your stay. We always look forward to all guest's feedback. We apologize for the less than convenient check in that you received. We always strive for a quick but efficient check in when guests arrive. We will do our best to be better prepared especially with a group reservation. We also followed... More

NJ, United States
1 review
4 of 5 stars Reviewed October 10, 2014

Good convenient location directly off highways and close to PA turnpike. Closet to Harrisburg, mall shopping quaint towns and Carlisle PA. The pool and hot tub were a great treat after a busy day sight seeing and walking. Breakfast was good. Bed was very comfortable with lots of pillows.

Review collected in partnership with Best Western

Was this review helpful? Yes
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much your complimentary review of our hotel. We especially enjoy hearing that your stay was convenient, relaxing and met all of your needs. The location of the hotel is certainly a benefit when your traveling around the area whether for business or for leisure. The indoor pool and hot tub is a great way to blow off... More

Hannibal, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014

My stay was great! The room was clean and Jacuzzi was excellent! Hotel staff was friendly & gave a ton of info on local eateries & activities. Breakfast included & was good. Coffee & tea all day. Very pleasant overall!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much for your review and the compliments you gave to our hotel. We love to hear that you thoroughly enjoyed your stay. We would certainly welcome another visit from you and look forward to accommodating you again in the future. More

Hudson, Florida
Top Contributor
53 reviews 53 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 17, 2014

Although this facility is older, it has been renovated and the room was large, clean and comfortable. At first we were concerned about the highway noise----but it was very quiet and we never heard a thing. Breakfast was excellent, fresh and hot! The manager Janet went out of her way to be friendly and to make us fee lwelcome and... More

Was this review helpful? Yes
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much for your complimentary review. We are very happy to hear that you had a pleasant experience and that your stay was more than satisfactory. We always strive for good customer service, and a comfortable, clean room. One thing I like most about our hotel is the location as you had also mentioned. We're close to everything... More

Ontario, CA, United States
2 reviews
5 of 5 stars Reviewed September 17, 2014

We were pleased with our room, It was large and comfortable. We were right next to the highway and never heard a noise. Breakfast had scrambled eggs or make your own waffle, there was fresh fruit, bagels and toast. Internet service was easy to get. We had 2 queen size beds that were comfortable, but too short for my husband.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
melissa b, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you so much for your comments on our hotel. It's nice to hear that you enjoyed your experience. We're glad that you found our breakfast to be good and plentiful. We always keep in mind that breakfast is the most important meal of the day and do our best to get every guest started on the right foot. The... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS New Cumberland Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Road, I-83 Exit 40A, New Cumberland, PA 17070
Phone Number:
Location: United States > Pennsylvania > New Cumberland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Priceline, Cheap Tickets, TripOnline SA, Despegar.com, Best Western, Hotels.com, Odigeo and Tingo so you can book your BEST WESTERN PLUS New Cumberland Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western New Cumberland
New Cumberland Best Western

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Room/suite (11)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay