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BEST WESTERN PLUS New Cumberland Inn & Suites

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702 Limekiln Road, I-83 Exit 40A, New Cumberland, PA 17070
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1 room 1 guest
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BEST WESTERN PLUS New Cumberland Inn & Suites
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242 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (50)
  • Jun-Aug only
    (114)
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    (35)
  • Dec-Feb only
    (43)
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Glendale, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here August 23 - 26, 2015 for a visit to Hershey Park. The hotel itself is decent looking. Needs new housekeeping staff. My experience was not one of the better ones. Had a queen suite with 2 queens beds and a pull out sofa, which were all comfortable. Nice flat screen television, but the back of the remote was... More 

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Virginia Beach
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If all Best Western hotels would be like this on it would be time to stay away from this brand. It's not one big issue, it's allot of little things that are wrong here. The hotel is very noisy. You hear every step above you squeaking in the ceiling. Plus the outside door was slamming creating an air pressure in... More 

Was this review helpful? Yes 1
Woodbridge, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

We paid extra person fee $20 for the party of 5 but when we arrived, we only have two set of towels in our room. The standard suite should have at least 4 or more sets of towels ready so I was wondering. The tissue paper box is empty when we arrived. The extra pillow and blanket for the sofa... More 

Review collected in partnership with Best Western

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Chatham, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything was over sized. Even had a regular thermostat.. It also had a stove and a frig. [ Might of used it if I had my family with me. The French toast I had for breakfast was a surprise. Hadn't had that in years. The advise I received from the front desk, saved me time and was very accurate.

Review collected in partnership with Best Western

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Bangor, Maine, United States
1 review
3 of 5 stars Reviewed 1 week ago

Spent 3 nights here- positives; price point good, location good, pool and whirlpool were nice, negatives; staff mostly un aware or don't care-breakfast was rough at best, ran out of most items by the 3/4 of the guests came to eat, had to get linen for pull out couch for the kids-staff seemed annoyed I asked for the linen, a/c... More 

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Hackensack, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

My family and I spent the night after a long day at Hershey Park. Kids loved the pool and spa. Breakfast was ok. Only 2 minor details that we didn't report, loose shower curtain rod and slow draining bathroom sink. Otherwise the hotel served it's main purpose for us which was to rest.

Review collected in partnership with Best Western

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Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Very disappointed with my stay. The hotel appearance is seemingly nice until you look more closely. Housekeeping is either understaffed or very behind. My room wasn't attended to until I went out for dinner, and even then my towels weren't replaced and the bed was sloppily made. I took a shower on my second day using a beach towel I... More 

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Philadelphia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

First I have to say that I previously reviewed this hotel and gave it a 5 star rating based on the treatment that we received. But after a foul decision Jeanette the manager made I must retract and write this review for the simple fact I don't want this to happen to anyone. I traveled with my husband and my... More 

Was this review helpful? Yes 1
Snohomish, United States
1 review
2 of 5 stars Reviewed 1 week ago

Not up to Best Western quality. Noisy, next to freeway. Room not clean, torn carpet. This motel allows smoking, and our room smelled of tobacco; we coughed all night. Room was the most expensive of our two-week trip and was the worst.

Review collected in partnership with Best Western

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South Jersey, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

If you want quiet time, this isn't the place, because of the proximity of Hershey Park. The breakfast option is ridiculously poorly planned and laid out, but the hotel, pool and health club appeared nice.

Review collected in partnership with Best Western

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