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BEST WESTERN PLUS New Cumberland Inn & Suites

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702 Limekiln Road, I-83 Exit 40A, New Cumberland, PA 17070
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BEST WESTERN PLUS New Cumberland Inn & Suites
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222 Reviews from our TripAdvisor Community

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Traveler rating
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    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (222)
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    (50)
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    (43)
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Ohsweken, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Quick access to Carlisle via I-75. Central hub to Pittsburgh, Philadelphia or Washington DC. Excellent hotel for a good nights sleep and a filling breakfast to start your day. Close to area retail stores for shopping. We will be booking again for next year.

Review collected in partnership with Best Western

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Frederick, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have to start with the positives for the hotel, the first being the staff were extremely kind and friendly and helpful. Also, there was a fan in the bathroom, so that always gets extra points in my opinion. Additionally I found the bed to be fairly comfortable and I was almost 8 months pregnant at the time. However, there... More 

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Toledo, Ohio
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Picked this hotel because we were going to Hershey the next morning and everything decently priced there was already booked. Would definitely stay at again. Only about 20 minutes from Hershey. Nice morning breakfast would good variety. Room was very comfortable with separate sitting area which was very good for families. Beds were comfortable and clean. Front desk staff was... More 

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Indianapolis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was very accommodating to my car club. The provided water hoses and car washing equipment if it was desired. A group rate and a reserved section of the parking lot us to park together was very much appreciated by my group since we spend a lot of time around the cars and discussing them. I have to give... More 

Review collected in partnership with Best Western

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BWNC_MGT, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We was thrilled to have your group stay with us again this year. We LOVE seeing all beautiful cars that everyone brings along to display. Have a great year and we will see you all and hopefully more members next year. More 

New Bedford, Massachusetts, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Somewhat clean, could use some upgrades. Staff was friendly and helpful. First time I've seen a pool not run on Chlorine, smelt like it was salt water.....big turn off for me and not too clean. Stayed here to go to Hershey Park as it was convenient and cheaper.

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BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We value your opinions. We are very sorry we did not meet your expectations during your visit. More 

Philadelphia, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looking for a nice place to say close to Hershey Park this is your place. Too me and 6 kids for an overnight. Make sure you take advantage of the free breakfast that will save money in the park. Try not to check in late because the folding beds will be all gone & McDonald's is your only food option.... More 

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BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thanks for taking the time to review us... We really look forward to hearing from all of our guests. During your next trip to go to Hershey Park, we will most definately point you in the right direction to GOOD dinner besides Mickey D's. More 

Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed last summer, but just now writing a reveiw. We had just stayed the previous night in a BW in Lancaster that was amazing so we were very excited about this one. However, it was very disappointing. It took a long time to get checked in (no one was at the desk) and there was a sports team there... More 

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BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are deeply sorry we did not meet your expectations during your visit. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a total of 5 minutes, I checked in to a welcoming lobby area by the Front desk associate Jill. With Jill behind the front desk was a housekeeper who was visibly upset, Jill provides me with my keys to my room on the 3rd floor during this process I was told that "Today was... More 

Was this review helpful? Yes 2
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for reviewing our hotel. We are very sorry we did not meet your expectations, Unfortunately we have no control over how the reservation was booked thru the third web site. Due to the contracts that are in place with these companies, we , the hoteliers are very limited on changes that can be made. Also the fact that... More 

Philadelphia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

From the moment I walked in I was overwhelmed with hospitality and kindness. I was greeted and made out to feel so welcomed. This is not a 5 star hotel but the service far exceeds one. I honestly cannot say nothing bad about this hotel everyone went above and beyond. First I asked Janet about using the microwave and immediately... More 

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waynesboro, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

we've been to this hotel 2 times this year and each time our stay was awesome. Janet Hammond is them and she is so awesome and goes out of her way to help anybody. Our room didn't come with a microwave and she made she that we got one.

Review collected in partnership with Best Western

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