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Fairfield Inn & Suites Harrisburg West/ New Cumberland

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185 Beacon Hill Boulevard, New Cumberland, PA 17070
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Fairfield Inn & Suites Harrisburg West/ New Cumberland
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Fairfield Inn & Suites Harrisburg West/ New Cumberland
Fairfield Inn & Suites Harrisburg West/ New Cumberland
Fairfield Inn & Suites Harrisburg West/ New Cumberland
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93 reviews from our community

Traveler rating
    38
    29
    17
    4
    5
See reviews for
33
15
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Central PA
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had a complex reservation need around a busy weekend when accommodations were tight. The hotel staff bent over backwards to take care of us, and were exceptionally friendly as well. Although a bit out of the city, this is still a grand location and a beautiful property.

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Syracuse, New York
Top Contributor
113 reviews 113 reviews
31 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed February 22, 2015

At 1am we stopped here for a few hours of shut eye. We got a room with a king and a small pull-out sofa. The room was nicely furnished and looked newish. The bed had a variety of pillows which I liked. Breakfast was standard but better than most 2-3 star hotels. I actually liked the coffee too. All staff... More 

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Westerville, Ohio
Top Contributor
54 reviews 54 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 9, 2014

Stayed here twice and this location and hotel knows how to meet the needs of the customer. As a business traveler and an Marriott Platenium staying many nights in hotels was pleased to see that this Fairfield knows how to make us feel comfortable. Spacious rooms, Everything clean, Perfect customer service,

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South Berwick, Maine
Top Contributor
61 reviews 61 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed December 3, 2014

I think it was more of an Expedia error, but the room I expected was a suite with seperate couch/TV area. I paid more than I would have normally, because I wanted the extra space. But because of last-minute family complications, there was only me and my daughter, so a small "standard" room was okay. It was small. The bed... More 

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Stewartstown, Pennsylvania
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 25, 2014

We have used all the hotels at this location close to 83 and the trnpk. Fairfield by far has the best employees, rooms and property. Beautifully decorated and great location. Stay away from comfort inn and best western. We use this hotel for overflow for a program housed in Etters 5 minutes away

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Harrisburg, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 9, 2014

Pantry is to high prices are ridiculous . bed frames horrible very uncomfortable . very dusty and alot of hair in carpet . phones and af filters need clean . & a note to laundry "take a better look at the linen.

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Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Thank you for sharing your feedback and I apologize for the experience you had. We pride ourselves on a clean and comfortable environment, keeping up with Marriott's standards. With your feedback we will try harder to meet your expectation next time you stay here with us. Enjoy this holiday season! More 

Virginia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 8, 2014

It's a nice hotel, and new. But there were some short-cuts in the overall construction: very little sound insulation in the walls - you could hear the TV in the next room. And the water pipes are undersized so you can hear the water in the pipes when the next unit's shower or sink is running. The free breakfast was... More 

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Orange, California
Top Contributor
67 reviews 67 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 29, 2014

My family stayed in this hotel and we were pleasantly charmed by hospitality of staff especially by a chain hotel. We expected the same impersonal experience by chain hotels, but everyone from maids to manager were excellent in their professionalism and care. The hotel management takes responsibility for this incredible experience. The food was excellent(a surprise). The location was perfect.... More 

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Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
4 of 5 stars Reviewed October 14, 2014

Spent 2 nights here to attend a wedding. I mentioned at the desk at check-in that we would need towels that night and in the morning. There was a smiling staff person at the door by the time we got to the 3rd floor with extra towels. Staff seemed very happy to assist. Sufficient breakfast items that were constantly being... More 

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2 reviews
3 of 5 stars Reviewed September 27, 2014

We've stayed he a couple of times while visiting my daughter. The staff is great, and the rooms are clean, BUT ... On our last visit the A/C filters clearly hadn't been replaced. When we turned on the A/C thre was an immediate smell of mold. My wie and I both woke up the next morning with sore throats. We... More 

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