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Fairfield Inn & Suites Harrisburg West/ New Cumberland

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185 Beacon Hill Boulevard, New Cumberland, PA 17070
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Fairfield Inn & Suites Harrisburg West\/ New Cumberland
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128 Reviews from our TripAdvisor Community

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Hillsborough, New Jersey
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Clean comfortable room. Easy to find. Great breakfast. Was very happy to see that breakfast was up early on the MLK Volleyball weekend. Having to be on the road by 6:30 to get to venue breakfast being available eased the stress. Hotel staff were very helpful.

Helpful?
Thank vams44
fairfieldinnh, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

We are so thrilled that you enjoyed your stay at our Hotel this past weekend. We always try our best to accommodate our groups and their schedules - opening breakfast earlier was the best option for the teams and proved to be incredibly helpful to all families so they could start their morning right! Look forward to having you stay... More 

Pittsburgh, Pennsylvania, USA
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 25, 2015

Clean bedroom and bathroom, decent TV with enough channels; free wi-fi (must-have) and towels were thick enough. I did not like the shower head in my room but I dealt with it. Room smell was fine, but what's with the musty smell in the lobby? I'm glad I gave it a chance and proceeded to my room rather than judge... More 

Helpful?
Thank YummyTummy2853
fairfieldinnh, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Thanks for sharing your feedback with us about your recent stay - this is the only way we can grow and improve for valued guests like yourself. We hope that you will definitely give us another try on your next visit to Central PA. Happy Thanksgiving from all of us!! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 20, 2015

We've done the 9+ hour drive from NYC to Columbus area twice now. Each time, we've stopped here to grab dinner an get some sleep after a long day of work on our way to Ohio. Nice staff. Good room. One front desk agent even recommended the Garlic Poet and we went back this time around. THANKS!

Helpful?
Thank Amanda B
Perkasie, Pennsylvania
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 19, 2015

From the tie I arrived I was pleased with the professional service from employees. the facility is impeccably clean, fresh, like-new linens, impeccably clean bathrooms. Breakfast was both hot and cold entrees and tasted good and was satisfying. I'll definitely return to this Fairfield Inn. this is the second one I've stayed at and pleased with both! Highly recommended.

Helpful?
Thank SteveRSr
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 13, 2015

The hotel is certainly convenient, near the highway, and the staff is very friendly. However, it has several issues which need attention. Despite checking in the prior day using the Marriott App on my iPhone. I had to do a full check-in again upon arrival. The windows are substandard which is a particular problem given the location. Highway noise in... More 

Helpful?
Thank grizzly_travel
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Thank you so much for staying with us and for sharing your feedback! I apologize that you experienced inconvenience, noise and discomfort while with us. I will address these issues with our management company and staff. I hope that you will give us a 2nd chance to be your preferred Hotel in Central PA when you next return to the... More 

Austin, Texas
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 8, 2015 via mobile

You need GPS to find this place but it's worth finding. I checked in after midnight for a meeting the next day. The night person, Ann I believe, was very courteous, making the whole experience wonderful. She even met me at the back entrance so I didn't have to find my key to get in after parking. The rooms are... More 

Helpful?
Thank rxman502001
Rochester, New York
2 reviews
5 of 5 stars Reviewed October 1, 2015

This review is long overdue as I have stayed here probably 150 nights with no review posted. I travel pretty much weekly and have stayed at a lot of Marriott properties and can honestly state this one is the best! The front desk greets me by name each week at check in as well as a friendly hello can always... More 

Helpful?
Thank NavyTraveller_3322
Bel Air, Maryland
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed September 28, 2015

My family and I stayed at this hotel and while we only stayed overnight, it was a quaint hotel. If you've stayed at a Fairfield Inn before you'll know all the standard amenities that come with it. The rooms were clean and the breakfast was hot. My kids loved the indoor pool. Overall it was a good hotel and, if... More 

Helpful?
Thank FeBrews
Canandaigua, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 20, 2015

Traveling home from Florida, quick stop to see Hershey. All motels booked close by because of RV show. Place we stopped by last year was double the price and no rooms this year,so we Choose next closest. 15 miles to Hershey didn't mind the travel distance. Suite room was nice and great breakfast. The reasons for the 3 was our... More 

Helpful?
Thank Jeff L
Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Thanks so much for your feedback and for taking the time to share your experience. If you are ever unhappy with the location of your room, please contact the front desk to see if we can move you to another location in order for you to have a more enjoyable stay. So sorry that this was not the best stay,... More 

Silver Spring, MD
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 17, 2015

My daughter, grandson and I arrived late after spending the day at Hershey Park. I booked this hotel so that we wouldn't have to drive all the way back to Maryland. The lady at the front desk (I wish I could remember her name) was very nice. She engaged my 7 year old grandson in conversation. Our room was very... More 

Helpful?
Thank WorldClass50
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