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Fairfield Inn & Suites Harrisburg West/ New Cumberland

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185 Beacon Hill Boulevard, New Cumberland, PA 17070
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1 room 1 guest
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Fairfield Inn & Suites Harrisburg West\/ New Cumberland
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Fairfield Inn & Suites Harrisburg West/ New Cumberland
Fairfield Inn & Suites Harrisburg West/ New Cumberland
Fairfield Inn & Suites Harrisburg West/ New Cumberland
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117 Reviews from our TripAdvisor Community

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    51
    33
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    8
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (117)
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Woodbridge, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Friendly staff, clean comfortable rooms, toasty warm in the winter with great A/C to keep comfortable in the summer. Close to shopping, downtown, and easy access to all the freeways. Lots of parking and near the depot if that's where business takes you.

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Baltimore, Maryland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I used to be a huge fan of the Marriott brand, seeking out their hotels whenever I travel. But my experience at this hotel has really soured me on the entire brand. I booked a room at the government rate about one week before arriving. At 0830 the morning of my arrival, the manager sent me an email informing me... More 

Was this review helpful? Yes
fairfieldinnh, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Greetings, I apologize for the experience you had at our Hotel. Per the rate rules on our website that are viewable prior to booking, we are a business only Hotel when it comes to our government rates - protecting the few that we have each night for federal government employees traveling for federal government business, being reimbursed by the government.... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay! We chose this hotel because of it's proximity to Hershey Park, only 20min drive. I scoured Trip Advisor for reviews at the surrounding hotels in New Cumberland, and this had the highest ratings, so glad we stayed here. We stayed in the King Suite, which was wonderful because it had its own sitting area with... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel and went to Hershey Park. The drive took about 25 minutes. The hotel is very clean, quiet and comfortable. All hotel staff that we met asked how our stay was and if we needed anything to let them know. Donna does a very good job of feeding the masses at the breakfast... More 

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Spartanburg, South Carolina
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago

We travel through these parts once a year and tripped upon this location. It was a little cheaper than other nearby Marriotts and it had 2 queen beds. Bonus!! Good nearby includes Johns Diner(24hr) despite some of its reviews. It was good; and the Garlic Poet which looks awesome. Super friendly staff.

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Atlanta, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a family reunion. This was not the host hotel as we were not comfortable with the selection of the host hotel however the location was very accessible to expressway to be at host hotel in 10 mins. We enjoyed our room and the service we received at this hotel. We arrived early and our room was not... More 

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Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The busy staff was well mannered and eager to please. They had their hands full yet still remained professional and got lots accomplished. The hotel is pretty nice... appreciate clean rooms with microwave and mini-fridge. Easy access to highway.

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Mary Beth C, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Thank you so much for sharing your feedback with us. We hope that you will stay with us again upon a return trip to New Cumberland, PA. Have a wonderful week! More 

Levittown, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 17, 2015

Traveling for work, I booked a hotel next to the Fairfield Inn based on Tripadvisor reviews. THAT hotel was like living in a dirty cave. As I loaded my suitcase back into my car (bc I was fearful of bugs in "the cave") and trying to decide if I should just drive all the way home, I saw the Fairfield... More 

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Ann S, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

Thank you for taking the time to share your feedback with us! Very glad that we were able to make your stay here in New Cumberland a great one. Look forward to having you stay with us again. Enjoy the rest of your summer! More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 16, 2015

This hotel was very nice! It is geared more for business people than families.. At most morning breakfast visits the tables were occupied by single working individuals which was slightly uncomfortable for my noisy boisterous family of 5.. We even had a noise complaint after a late night return from Hershey. We got off to a rocky start when we... More 

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Ann S, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

I appreciate you taking the time to share your feedback with us. I apologize for the issues you experienced and hope that you will give us another opportunity when you come back to the are in the future. Please enjoy the rest of your summer and thank you! More 

Manassas, VA
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 16, 2015

Stayed here for business. The staff was friendly and accommodating. One day room was not cleaned until 4:30 pm. I was in the room so I just had the towels replaced. Speaking of towels they were thin and small. My room was not near the highway but the walls are thin and could hear people talking from rooms above and... More 

Was this review helpful? Yes
Ann S, General Manager at Fairfield Inn & Suites Harrisburg West/ New Cumberland, responded to this review

I appreciate you taking the time to share your feedback with us. I apologize for the issues you experienced and hope that you will give us another opportunity when you come back to the are in the future. Please enjoy the rest of your summer and thank you! More 

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