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All 13 New Cumberland hotels

Comfort Inn

2.0 of 5 Motel   |   130 Limekiln Rd., New Cumberland, PA 17070
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53%
Ranked #5 of 13 hotels in New Cumberland
A recent review
5 of 5 stars Reviewed September 18, 2013
Herb S Arlington, Texas, United States
  • Reviews (77)
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77 people have reviewed this hotel

Traveler rating
    24
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    13
    11
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29
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
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English first
There are newer reviews for Comfort Inn
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Arlington, Texas, United States
2 reviews
5 of 5 stars Reviewed September 18, 2013

I was in New Cumberland for a job close to there and stayed for 4 days. I enjoyed the room and the atmosphere. The breakfast was excellent and everyone right down to the other guests were very friendly. So if other guests are friendly well obviously they are happy with the hotel also. I also can say that the 3rd... More

Was this review helpful? Yes
Christine D, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on your most recent stay with us. We value your feed back as we strive for 100% guest satisfaction and in your case we have done so. Thank you for taking the time to recognized our hard working staff and the renovations that are taking place. Being... More

1 review
5 of 5 stars Reviewed August 22, 2013 via mobile

Heather m. Is the greatest! She went above and beyond anything that we would ever expect to make our stay as enjoyable as possible. Its people like her that make establishments like this tick. Thanks, heather.

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Orlando, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 22, 2013

Hotel was under construction when group arrived. Although the general manager, Christine, was doing her best, I would have waited until the hotel was done before staying at the hotel. Front office personnel, Kelly, was super great with the group and assisted them as best she could. Breakfast area too small to accommodate group of 40. Location was okay. I... More

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Belmont
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 21, 2013

The hotels at Hershey Park are very expensive. This hotel is about 30 mins from the park and is right off the highway. It was clean and quiet. Our group had 4 rooms and they were all clean- no mold or other issues that other reviewers mentioned. The staff was great, especially Heather, who checked us in. The breakfast was... More

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Fallentimber, Pennsylvania
1 review
5 of 5 stars Reviewed August 20, 2013

I had to stay at the Comfort Inn for business from the middle of May 2013 to the middle of Aug. 2013. At the time they were going through extensive renovations, that said they made my stay more than comfortable and made sure that if had any issues that they were dealt with PROMPTLY. Read some of the reviews posted... More

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Copiague, New York
1 review
4 of 5 stars Reviewed August 16, 2013

We had a reservation at the Harrisburg West Inn - could not find the place - no sign on the road. Pulled in to the Comfort Inn where the GPS was telling us to go for the Harrisburg West Inn - drove up a dark driveway past Comfort Inn, past a Rodeway (which looked pretty scary), and then saw a... More

Was this review helpful? Yes
Christine D, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write about your most recent stay with us. It is not often that we hear the kind words of a guest stay. Thank you on your kind words and apprication of our staff. We hope that you enjoyed your time at Hershey, PA and look forward to seeing you when... More

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed August 5, 2013

My family stayed at the Comfort Inn in New Cumberland PA on 8/2/13-8/4/13 to attend the State Games of America, It was an absolute disaster. When we arrived the elevator was broken forcing us to carry luggage, coolers etc. up the stairs. The stairways were filthy. There was so much dust on the stairs, walls and doors that we had... More

Was this review helpful? Yes
Christine D, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a response on your most recent stay. We regret that we did not provide the type of accommodations you expect as a traveler – my sincere apologies for the inconvenience caused to you and your "team". We take your constructive feedback seriously, and will continue to focus on... More

Phoenix, Arizona, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 4, 2013

Booked this room based upon prior experience with Choice Hotels. The hotel is undergoing major renovation and our room was a disaster. There was black mold all over the bathtub. It had been there awhile and obviously no one had removed it. The room was dirty and the chair was filthy. The walls were sticky and the carpet was dirty.... More

Was this review helpful? Yes
Christine D, Manager at Comfort Inn, responded to this review

Dear Valued Guest, We strive for 100% guest satisfaction and in your case we have not done so. I have shared your feed back with our team members and hope that we can make future guest stay better. Yes, we are in the process of a major renovation so that all our guest are happy with new, moderate and clean... More

Camden cou
2 reviews
1 of 5 stars Reviewed July 13, 2013

My daughter and I stayed there on July 6th when all else near Hershey were booked due to 1 Direction concert. Staff polite and nice and awaiting our late (midnight) check-in. Our room was clean and it was late so we went to bed. In the morning I began looking around. TV didn't work and wasn't even plugged in OR... More

Was this review helpful? Yes
Christine D, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write a responce in regards to your most recent stay with us. We strive for 100% guest satisfaction and in your case we were not sucessful. We have addressed the issues that you had brought to our attention that are a concern and I do appoligize for the inconvience that... More

Baltimore, Maryland
1 review
2 of 5 stars Reviewed July 10, 2013

Manager was not very friendly, pool was green, they charged us extra for kids even though guest directory said kids were free. Breakfast was ok, and only lasted until 9:30, and it could be extended to at least 10. They do not give you any extra time, everything is pulled and closed at 9:29, even if you are in the... More

Was this review helpful? Yes
Christine D, Manager at Comfort Inn, responded to this review

Dear valued guest, I apologize for not exceeding your guest needs. Every day we strive for 100% guest satisfaction, and in your case we have not done so. I have shared your comments with our staff, so that we may implement a more customer service friendly atmosphere. We did experience a green colored pool during your stay and have rectified... More

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Additional Information about Comfort Inn

Address: 130 Limekiln Rd., New Cumberland, PA 17070
Phone Number:
Location: United States > Pennsylvania > New Cumberland
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
New Cumberland Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel is under construction. We are currently at 95% finished. We look forward to you staying with us and seeing our new look! ... more   less 
Number of rooms
88

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