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Clarion Hotel & Conference Center

3.0 of 5 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
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Clarion Hotel & Conference Center
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Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
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208 reviews from our community

Traveler rating
    51
    49
    28
    41
    39
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73
29
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Clarion Hotel & Conference Center
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Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 29, 2012

I have stayed at this hotel several times over the last 10 years and it seems to be going steadily down hill. The halls reeked of cigarette smoke even though the area we were in was all non smoking rooms. The side entrance that was supposed to require a room key to enter didn't even have a lock mechanism in... More 

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

We appreciate your feedback and wanted to let you know that the side entrance that you brought to our attention has been fixed. The remaining information has been passed on to management to look into so that we may better serve our guests. Thank you for the comments. More 

Poughkeepsie, NY
Top Contributor
79 reviews 79 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 5, 2012

We have stayed at many Holiday Inns over the years and this was among the best. Competent efficient staff, comfortable, well-maintained room. Nothing to complain of. And very reasonable price.

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

Thank you for those wonderful comments. We are glad to hear that you enjoyed your stay with us. We look forward to the next time that you are able to come back and see us again. More 

Morton, Pennsylvania
2 reviews
4 of 5 stars Reviewed April 4, 2012

My family and I stayed at this location - we made plans last minute for a night stay - and we were VERY impressed with the value and accommodations! The indoor pool was a pleasant surprise - being as clean and fun as it was for my family. The front desk staff (a young woman cheeked us in - I... More 

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

Thank you for those wonderful comments. We look forward to seeing your family when they come back in May. More 

Toronto, Canada & K Ranch, ND
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 30, 2012

As others have said, this is a very old hotel, but they have remodeled the hotel to Holiday Inn Standards. We appreciated an early (at noon) check in. The front desk staff was willing to help by asking the room staff to clean up a VIP room for us, and got us in a couple of hours early. When a... More 

Was this review helpful? Yes 1
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

Thank you for those wonderful comments about our staff. We pride ourselves on going the extra mile for our guests. We look forward to you staying with us again. More 

Fairfield, Pennsylvania
1 review
5 of 5 stars Reviewed March 21, 2012

Having an early morning flight from Harrisburg airport, and a long drive to get there, I took advantage of the New Cumberland Holiday Inn's offer to stay over the night before my flight and leave my car with them. My experience was flawless, even better then anticipated. Although the property was right at the intersection of busy Interstates (I-83 and... More 

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

We have passed on your wonderful comments to the staff members listed. We are so glad that we exceeded your expectations and we look forward to the next time that you are able to stay with us. Thank you for your comments More 

San Diego, California
1 review
5 of 5 stars Reviewed March 20, 2012

I have really enjoyed this stay. The help that the staff has given me is above and beyond any of the other 6 hotels I have stayed at in the last 5 weeks. They made sure I was comfortable with my room, with the ammentities and helped me ship a 100lb package. I would reccomend this Holiday Inn to everyone.

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

Thank you for those wonderful comments. Our staff takes pride in making sure that everyone’s stay is friendly and enjoyable. We hope to see you the next time you are in the area. More 

Raleigh, North Carolina
Top Contributor
122 reviews 122 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 17, 2012

You can tell it's an older hotel that was overhauled, meaning everything looks new, it just has a small bathroom. That said, it's up to HIE standards and I would consider staying there again. It was conveniently located. My room faced the interstate and that made for above average noise, but nothing to keep me from getting a decent night's... More 

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

Thank you for your comments. We look forwarded to you staying with us again when you are back in the area. More 

1 review
1 of 5 stars Reviewed December 28, 2011 via mobile

My husband and I stayed here last summer with our kids when we went to Hershey. It was a really nice place so we returned this December for another trip to Hershey. We checked in and the room was horrible. The ceiling tiles looked they were going to fall out of the ceiling. There was a crack in the tub... More 

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

I am sorry for any inconvenience that you went through. Your stay was documented in the hotels log book and we have asked the hotels pest control company to look into these rooms and take the appropriate action that might be needed to treat those rooms. We take all of these reports very seriously. Thank you for your comments. More 

Farmington, Delaware
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2011

Checked in for one night with my parents. Bathroom could be updated, but was clean. Plenty of pillows, I really appreciated the choice of firm or soft pillows. Friendly staff at check in.

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

We appreciate your comment. We are glad that you enjoyed your stay. We look forward to you staying with us again in the future. More 

San Francisco, California
2 reviews
1 of 5 stars Reviewed November 28, 2011

WARNING: There are bed bugs at this hotel! I stayed here for work last week and woke up covered (50+) in bed bug bites. The hotel staff seemed very unconcerned about the situation and offered me a $25 credit for breakfast. I was there for a conference, and I heard from several other attendees that they had also been bit... More 

Was this review helpful? Yes
Ninerfan16, Director of Sales at Clarion Hotel & Conference Center, responded to this review

We appreciate your comments and want to let you know that the hotel management and staff have not taken this lightly. We have contacted the hotel’s pest control company and they will be providing the hotel with a report on their findings. In the mean time the hotel has taken the appropriate action and quarantined that room along with the... More 

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Additional Information about Clarion Hotel & Conference Center

Address: 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
Phone Number:
Location: United States > Pennsylvania > New Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 195
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Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn New Cumberland
New Cumberland Holiday Inn

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