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All 13 New Cumberland hotels

Clarion Hotel & Conference Center

3.0 of 5 Hotel   |   148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
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Clarion Hotel & Conference Center
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44%
Ranked #4 of 13 hotels in New Cumberland
A recent review
5 of 5 stars reviewed 1 week ago
Tom_elg Newtown, Pennsylvania
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172 people have reviewed this hotel

Traveler rating
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56
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Newtown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have used this property this past February to rave reviews from our group participants. As a tour operator, we move many people and rely heavily on the hotel properties to satisfy our guests. This particular tour package included food and beverage and many services from the on-site staff. I am happy to say that all three weekends were a... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

It was very nice of you to take the time to post such a glowing review here. We are always happy to help your group. See you next year!!! More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Atmosphere looks like classic Irish pub, cuisine there is nice and with new ideas - vege salada I took was lightly smoked I had never experienced ,it was quite enjoyable, aged Gouda cheese covered with honey met red wine nicely. Friendly staffs. I recommend to enjoy food there.

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for posting such a great review about our on-site restaurant "The Garlic Poet". We are proud to have them as part of our Clarion family here in New Cumberland. More

Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was there with a group and spent 4 enjoyable days. I cannot say enough about how friendly and accommodating the staff was. Our room was clean, the bed was comfortable, and it was awesome to step outside the door and experience a bit of the tropics in the beautiful atrium. My compliments to the chef! The food they served... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I am so happy that you have noticed the improvements we are working on. It is always a pleasure to host your group and we look forward to your return in October. Have a great summer. More

Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family decided to stay here on our way home because we didn't want to drive all night. check in was easy, and paula who checked us in was great. she gave us a room close to everything (insted of being at the end of the hall like we always seem to get) there was a giant atrium with an... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy that you chose us and we are happy to hear how much you enjoyed your stay. It will be my pleasure to pass along your survey to Paula. We look forward to having you stay with us in the future. More

Harrisburg, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

My wife and I checked in to the hotel at 4:30 pm. Check in with Paula was very pleasant and the smell of cookies added a little touch of comfort. When we walked into the room it appeared very clean and tidy. The light in the bathroom had a little flicker to it when we turned it on, almost like... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I would like to thank you for taking the time to review our hotel. I apologize for the problem with your light but it is always nice to hear when one of our staff goes "the extra mile" to try and make it right for you. I am glad the nuisance of the light did not prevent you from having... More

Bloomfield, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Night desk clerk Rebecca was incredibly cheerful and helpful considering we arrived at 2 am. With our 7 children, and with last minute reservations!! Beds comfortable, rooms quiet. Pool was nice for kids, especially as it was close to breakfast area. Thanks again to Rebecca!

Was this review helpful? Yes
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

It is so nice to hear that you had such a great stay with us. Becca is a part of our great desk team and I look forward to passing your review along to her. More

Erie
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

I have stayed here 9 times since July. I have never had a bad experience. I took my wife on my last trip and she was impressed with this facility. Michael, the manager, is very accommodating and a true pleasure to deal with. The staff is the same. I have never had an unpleasant experience with any of them. I... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I really appreciate you taking the time to review us here. We are always happy to have you stay with us and are glad you have shared your experiences. Everyone says how nice our staff is and we are glad to know you think so, too. See you soon. More

Washington, D. C.
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 7, 2014

I stayed here on a "chartered ski trip" .The temperature could not be regulated on one of the coldest days of 2014. I had to sleep in my clothes to stay warm. There was also dust everywhere in the room. I was really aggravated at the dust that had accumulated on the headboard that I had to clean. The wait... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Please accept my apologies for the issues you experienced during your stay. I have passed along your review to the appropriate department heads so that these types of things can be resolved. More

Mays Landing, New Jersey
2 reviews
1 of 5 stars Reviewed March 4, 2014 via mobile

I have traveled many many places And I always thought Clarion was The best! Well i went on a ski trip with a group of ppl .This was old run down and The food in The ballroom taste like ALPO!! The bed was flimsy The only nice thing in The whole room was The coffee maker and The TV! ONLY... More

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GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

On behalf of our entire team, please accept my apologies for our failing to meet and exceed your expectations. More

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed February 12, 2014

Had a great time staying with the Clarion. Check in was simple, and the staff was very friendly and accommodating! I was pleasantly surprised once entering our room. Very clean and the bed was so comfortable! I didn't want to wake up the next morning.. Speaking of the next morning, the breakfast was delicious! Thank you to everyone for a... More

Was this review helpful? Yes
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

It is so happy to read all of your positive comments about your stay here at the Clarion Hotel. We are so pleased that you notice all of the changes we are making for the better and we thank you for your kind words. More

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Additional Information about Clarion Hotel & Conference Center

Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn Harrisburg Hotel
Holiday Inn New Cumberland
New Cumberland Holiday Inn
Address: 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
Phone Number:
Location: United States > Pennsylvania > New Cumberland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 13 hotels in New Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Official Description (provided by the hotel):
Located 5 minutes south of Harrisburg in a suburb of New Cumberland. Has easy access off of 2 major highways, Interstate 83 and Interstate 76, the Pennsylvania Turnpike. Attractions that are a short drive away from the hotel include Hershey Park, Pennsylvania State Capitol, Pennsylvania Farm Show Complex, the Amish (Lancaster County), Harley Davidson Plant, and historical Gettysburg. Enjoy local sports with the following clubs: Harrisburg Senators, AAA baseball, and Hershey Bears minor league ice hockey team for the Colorado Avalanche. Indoor heated pool nestled in a tropical courtyard are just 2 of the amenities that are offered. Guests of the Harrisburg Clarion Hotel & Conference Center can enjoy fresh, locally-sourced ingredients and from-scratch cuisine at the hotel’s on-site restaurant and bar, The Garlic Poet. You will find over 21,000 square feet of flexible conference and catering facilities which provide the ideal setting for many special occasions. ... more   less 
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