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Clarion Hotel & Conference Center

3.0 of 5 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
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Clarion Hotel & Conference Center
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Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
Clarion Hotel & Conference Center
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206 reviews from our community

Traveler rating
    51
    47
    28
    41
    39
See reviews for
73
28
7
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Clarion for two comfortable nights. It was a nice spacious room, with some nice linen. It was FROZEN outside, but my room was set at just the right temperature.The AC was extremely quiet, but i could hear the sound of traffic from the road. But that was not too bad. The front desk people were very... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago

Call earlier and get told we have 2 rooms side by side. Great...till we get here they are no longer like that. Go up front to find out why and complain because one has no heat at all. Kept cool when i was told a pipe bust above our original room. 20 minutes later they get the heay working but... More 

Was this review helpful? Yes
Corpus Christi, Texas, USA
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a two-queen bed room. The room was small and had a closet area by the door instead of a closet, like a 1970's-era motor hotel. But the room was clean, and the beds and linens were comfortable. The HVAC system was very quiet, and I had to listen closely just to hear it. The indoor pool is... More 

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I so appreciate you taking the time to post a review here. It is so nice to hear what a great time you had during your stay with us. I am glad you took advantage of all we have to offer here at the Clarion. We hope you get to visit us again in the near future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014 via mobile

This was a very pleasant experience. Great location. Excellent facility. Friendly and helpful staff (especially Paula, Justin, and Christin who served breakfast). The Garlic Poet was a wonderful experience; and we will come back for a day trip and dinner. WELL DONE!

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy you took the time to share your experienced with us. We pride ourselves on our customer service and we thank you for singly out some of our great team members. We are glad to know how much you enjoyed the Garlic Poet, our on-site restaurant. Hope you have a chance to stay with us in the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014 via mobile

My hushusband and i stayed in there 2 floor sweet for our birthday. The room was newly renovated and it was beautiful and clean. The staff was very friendly and the breakfast was great. This was the most relaxing weekend we have had in a long time.

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

It is great to hear what a relaxing time you had with us. We do try our best to take care of our guests, so they can unwind and enjoy their getaway. I am happy to know you found that to be the case during your stay. More 

Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 9, 2014

We stayed for an event being held at the Pa Farm Show. The room was clean and comfortable. Had a small snafu with dirty bed linens but it was quickly fixed. Breakfast was goid, fresh & hot. The only downfall was the amount of noise from the pool if your room was poolside.

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thanks for your kind words about your stay with us. I apologize for the issue with dirty linens, but I am happy to hear that it was corrected quickly for you. We look forward to having you stay with us again. More 

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed December 2, 2014

Very impressed with courtyard layout. We all feel relax during our stay. Rooms are very neat and clean, and furniture are also well design. FD staff are very professional and polite. Do not forget to use their indoor swimming pool, its just fun.

Was this review helpful? Yes
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Thanks for taking the time to share your experience. We are glad to know how much your enjoyed our atrium and the indoor swimming pool. We are quite proud of our atrium area, as it is one of the features that sets us apart from other hotels in the area. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2014 via mobile

I came to visit my boyfriend and its ashame that the trash wasnt taken out. No dusting what so ever. No vacuuming. Spider webs in the corners. Heres the kicker literary ants crawling around in the sink.. What kind of place do you people run????

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I am very sorry to hear about the experience you had during your time with us. These are not our normal standards and our Executive Housekeeper has dealt with the problems. Again, my apologies. More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 14, 2014

This hotel boasts newly remodeled rooms. Well, they forgot the one I stayed in. Bathtub had black mold, about eight inch long section, between the tub and wall. The girl at the front desk said she would inform housekeeping. I didn't ask to be switched because I arrived late due to traffic and just wanted to sleep. A drop ceiling... More 

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Please allow me to extend my apologies for the issues you experienced during your stay. I am sorry we were only able to get your rooms close together and not side by side due to an unforeseen maintenance problem. I am also sorry for the maintenance issues you reported with your room. Please be assured that these are not our... More 

Monongahela, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 12, 2014

There are 2 Debra's at this hotel, this is not about Debra McClintock, but is about the other Debra who takes care on business conference rooms and contracts. This Debra is a no person, Ignorant, Rude, Throws fits and loves to not help in any way. 1st they changed my meeting room from the Fairview Room to the Keystone Room... More 

Was this review helpful? Yes 1
GSM_Clarion, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Please accept my apologies for the unfortunate issues you experienced during yoru stay with us. Please know that these are not our standards and your survey response has been forwarded to all department heads for review. Also, thank you for your nice words about Deb M. I have already shared them with her. More 

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Additional Information about Clarion Hotel & Conference Center

Address: 148 Sheraton Drive, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070
Phone Number:
Location: United States > Pennsylvania > New Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 195
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Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn New Cumberland
New Cumberland Holiday Inn

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