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Comfort Inn

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1740 New Butler Rd., New Castle, PA 16101
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Comfort Inn
Comfort Inn
Comfort Inn
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At a glance

54%
Positive reviews?
KEY AMENITIES
Free Parking
Free Breakfast
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
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Comfort Inn
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    41 Reviews from our TripAdvisor Community

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    Traveler rating
      7
      15
      4
      7
      8
    See reviews for
    12
    10
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    10
    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3 of 5 stars
    Traveler tips help you choose the right room.   Room tips (10)
    Date | Rating
    • English first
    • Italian first
    • Any
    English first
    • All months
      (41)
    • Mar-May only
      (7)
    • Jun-Aug only
      (17)
    • Sep-Nov only
      (10)
    • Dec-Feb only
      (7)
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    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed June 16, 2015 via mobile

    This was our 2nd time staying here. Last year was good. This yr was AWFUL! The room we booked had blood on both the fitted & top sheets, plus the bathroom floor had something red spilled all over the tub & bathroom floor. We complained & was given a suite for the remainder 3 nights. The suite stunk like old... More 

    Was this review helpful? Yes 2
    pennsylvania
    Level Contributor
    36 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    4 of 5 stars Reviewed June 7, 2015

    The hotel and our room was very clean and convenient. You must go through the lobby to get to your room. There was a microwave and small fridge in the room. The room was bright and large...not crowded. They had a decent breakfast...sweet rolls, bacon, hard boiled eggs, scrambled eggs...orange juice..coffee..planet to eat.

    Was this review helpful? Yes
    highstandards1034
    Level Contributor
    71 reviews
    35 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    4 of 5 stars Reviewed March 31, 2015

    The staff at this hotel could not be nicer! We had a clean comfortable room on the first floor. A family emergency made it necessary to travel with our large dog. There was no questions asked and they could not have been more accommodating. There is a free breakfast, microwave, refrig, desk, everything you need. Our room had a neat... More 

    Was this review helpful? Yes 1
    Patrick J, General Manager at Comfort Inn, responded to this review

    We appreciate you taking the time to leave a review. We really enjoyed having you at the property. We are all dog lovers, and our four pawed guests are just as welcome. I hope you bring your family back again in the future! We will be very excited to have you back. Sincerely, Patrick Jordan General Manager More 

    Franklin, TN
    Level Contributor
    24 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed November 18, 2014

    I walked in the front door to the scent of chocolate chip cookies. The BREAKFAST area and food were adequate for a quick bite before heading to your day's activities. The property is older but well maintained. The ROOMS are larger and contain: >flat screen TV >coffee maker >full sized ironing board and iron >refrigerator >microwave >alarm clock >desk area... More 

    Was this review helpful? Yes
    Patrick J, General Manager at Comfort Inn, responded to this review

    Thank you so much for the thorough review. I'm glad you enjoyed our property. We're currently doing some refreshing with new carpet, and new drapes in many rooms. I hope you'll stay with us again on your next visit to the property and check it out. Sincerely, Patrick Jordan General Manager More 

    Richmond, Virginia, United States
    2 reviews
    4 of 5 stars Reviewed October 20, 2014

    We enjoyed our stay at Comfort Inn very much. It is close to our family in New Castle and easy to find. The staff is always friendly and helpful. The motel is the best one close to town and the main roads.

    Was this review helpful? Yes
    Patrick J, General Manager at Comfort Inn, responded to this review

    We appreciate you leaving us a review. I'm glad everything was to your satisfaction. I hope you'll stay with us the next time you visit your family. Thanks, Patrick Jordan General Manager More 

    Calgary, Canada
    Level Contributor
    26 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed October 15, 2014

    This property was very easy to find coming from the Pittsburgh International Airport and has ample parking. Very clean overall, and the staff were very friendly and efficient. Room was well-kept and the bed very comfortable. I was very impressed with how well-equipped the fitness room is, considering its small size. Breakfast was excellent, though the area in which it's... More 

    Was this review helpful? Yes
    Patrick J, General Manager at Comfort Inn, responded to this review

    Thanks you so much for leaving this review. I'm glad you enjoyed everything. We pride ourselves on clean, comfortable rooms. I hope we see you again in the near future. Sincerely, Patrick Jordan General Manager More 

    toms brook
    Level Contributor
    17 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed October 5, 2014

    We stayed overnight here it is a nice hotel. Could use an upgrade but nice for the price and in a great location. very close to the grove city outlets and easy to get to from the turnpike. We had a smoking room on the first floor nice spacious room comfortable bed great pillows. Would have liked a channel list... More 

    Was this review helpful? Yes
    Patrick J, General Manager at Comfort Inn, responded to this review

    Thank you for taking the time to review our hotel! We're glad you enjoyed your stay. We usually have bagels, and I apologize that they were unavailable to you. I'm also very sorry our front desk wasn't as friendly as they usually are. Their friendliness is usually our best asset. I hope you will stay with us again soon, so... More 

    Ironton
    Level Contributor
    27 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    3 of 5 stars Reviewed September 8, 2014

    Located just off the main road as your coming into town, just past the bypass. Has a nice morning breakfast, and a friendly staff. If it's Sunday, there an excellent Methodist Church just across the street, and the Giant grocery store next door is a good place to get a quick hot meal.

    Was this review helpful? Yes
    Patrick J, General Manager at Comfort Inn, responded to this review

    Thanks for staying with us! Also thanks for taking the time to write a review. I will share your comments about our staff with them. I hope you come see us again soon. Sincerely, Patrick Jordan More 

    1 review
    5 of 5 stars Reviewed September 4, 2014

    Great get away for two days before the stress of school... quiet, great morning breakfast , easy to find and close to our destination. The rooms were clean ; beds were great and my grandaughter aged 11 felt comfortable there. Would differ try stay there again

    Was this review helpful? Yes
    Patrick J, General Manager at Comfort Inn, responded to this review

    Thanks for taking the time to review our property! I'm so glad you and your granddaughter enjoyed your stay here, and I hope you a had a lot of fun hiking. Please come see us again! Sincerely, Patrick Jordan General Manager More 

    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    1 of 5 stars Reviewed August 2, 2014 via mobile

    Terrible Experience Smells like a smoke factory. Costumer service is terrible, the front lobby staff is especially rude. Not what you need after a long day of traveling. The WORST PLACE TO STAY AT. You'd be better off sleeping in your car, fresher air, cheaper that this overpriced dump.

    Was this review helpful? Yes 3
    Patrick J, General Manager at Comfort Inn, responded to this review

    Thank you for taking the time to write a review about our hotel. I am very sorry for the experience you had at our property. We do have a small percentage of smoking rooms available for our guests. Unfortunately, when we are busy, and one of those rooms are booked by a non smoker, there isn't anything we can do... More 

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