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All 4 New Castle hotels

Hampton Inn & Suites New Castle

2.5 of 5 Hotel   |   2608 West State Street, New Castle, PA 16101
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85%
Ranked #1 of 4 Hotels in New Castle
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
lcrunk Nutley, New Jersey
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166 reviews from our community

Traveler rating
    102
    40
    19
    2
    3
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56
35
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Nutley, New Jersey
Top Contributor
60 reviews 60 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly and accommodating staff, new contemporary hotel that is clean, reasonable prices, good quality breakfast (hot and includes eggs) and 24 coffee service (and yes it's super hot and fresh at all hours) convenient and safe location with many retailers and restaurants near by. Free internet. Skip the drive to Grove City because you didn't have an option before in... More

Was this review helpful? Yes 1
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I am happy to hear that you had such a wonderful experience at our facility. Thank you for your kind words about our staff. Here at Hampton Inn and Suites in New Castle we strive to go above and beyond for every one of our guests and it is great to hear we have succeeded. We would be happy to... More

Queretaro, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one noght only for a business trip from my company, I arrived late night and the reception was very easy and quick which was good because I only wante to rest. The Access to the romos was very easy and the room was clean and quiet. The bathroom was very good, clean but small,... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Jose, Thank you for your kind words about your recent your recent experience at our hotel. I am glad you had such a positive experience at the Hampton Inn and Suites in New Castle, PA. I hope we will see you again soon the next time you are in the New Castle area. Sincerely, Jessica Guest Services More

Flemington, New Jersey
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent the weekend in New Castle, and stayed at the Hampton Inn. The property was clean, and the staff was friendly. The morning breakfast had a nice selection to choose from, and well maintained. Growing up in New Castle, there were not a lot of properties in the area, so this is a nice addition.

Was this review helpful? Yes 1
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Mark, Thank you so much for you recent stay with us. I am so glad that you enjoyed our facility and its amenities, such as our breakfast selection. Thank you for choosing us on your recent return to the New Castle area. We hope to see you again the next time you visit! Jessica Guest Services More

Manistee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The people are great, helpful on every way. Hotel clean and quiet.Great location. I will stay here every time. staff makes you feel welcome. Stayed here two years ago the manager and staff remembered me and was excited to see me back.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I am so glad to hear that you had such a great experience our facility! Thank you for taking the time to share about it. Thank you so much for your kind words about our staff! We are always doing everything that we can to go above and beyond for each and every guest at our hotel. We hope to... More

Charleston, West Virginia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Your standard fair Hampton Inn. The room was clean and comfortable and my late check in was not an issue. The only issue was no soap in the room at the time of check in. Wifi strength was average. Breakfast was slightly below average. Another issue, no fault of hotel's, was some other guests who were loud.

Was this review helpful? Yes
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Michael, Thank you for recent stay with us and for taking the time to let us know how we are doing. I am so glad to hear that you found you room to be clean and comfortable. I am sorry about the noise issue from the other guests. Please know that if the noise ever becomes a problem of... More

Glenshaw, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It's a great place and it's very clean. Complimentary breakfast was amazing and there's free wifi. I would definitely stay there again. We were there for a wedding and the workers helped us set up a romantic honeymoon suite for the newlywed couple. They definitely went beyond their duties to help us out which was greatly appreciated.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Chelsea, I can’t tell you how happy I am that you enjoyed your stay with us. Thank you so much for taking the time to let us know how we are doing. Thanks for including us in your celebration! I am so glad that are staff could be of service to you while you were here. At Hampton Inn... More

New Castle, United States
1 review
3 of 5 stars Reviewed August 10, 2014

My room was at the end of the hall on the main floor. The problem I experienced was the water running sounds from toilets flushing and showers running above me. The breakfast egg omelette was dry on my first morning. The second morning was too crowed to get anything. A staff member should have been there to have things run... More

Review collected in partnership with Hampton

Was this review helpful? Yes
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Phyllis, I am so glad you took the time to share a little about your experience at our hotel. Thank you. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. I am so sorry that about the noise that you experienced from plumbing in your area of the... More

North Babylon, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

There is construction going on in the surrounding area but after it's done the place will really look nice on the outside. Wal*mart, Sears, Famous Footwear are all within walking distance of the hotel. There is also a MacDonald's, Bob Evans and several other restaurants nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Beverly, Thank you so much for taking the time to share a little about our property and the area. I am sorry about the construction going on during your stay. However, I do agree that the area around us is developing nicely. I hope you will return again to enjoy everything after they have completed the work! Thank you... More

York, PA, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2014

I believe that the staff of the Hampton Inn was extremely helpful and considerate. Because of the presence of workers from the Gas Fracking Industry, the cleanliness of this Hotel was not up to my standards for a Hotel with this reputation. My wife and I have stayed at the Hampton Inn on two other occasions and found that the... More

Review collected in partnership with Hampton

Was this review helpful? Yes 3
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear David, Thank you so much for taking the time to share such kind words about our staff! I am so glad we could be of help to you during your stay with us. I am sorry that you did not feel like our carpets were not cleaned to their usual standards. I have taken time with our housekeeping staff... More

Fort Worth, United States
1 review
4 of 5 stars Reviewed July 24, 2014

This hotel was excellent. The rooms are nice and quiet. Beds are comfortable. The complimentary breakfast is awesome and served until 10 AM. I don't think there is a better place to stay in the area. Only negative - They are currently building a service station next door, which makes entering the hotel parking lot a little tricky.

Review collected in partnership with Hampton

Was this review helpful? Yes
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Richard, Thank you so much for taking the time to share about your time at our property. I am glad that you found your room to be comfortable and that you enjoyed our breakfast. Please allow me to apologize for the construction occurring around our location at present. It was not something that we were aware of ahead of... More

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Additional Information about Hampton Inn & Suites New Castle

Address: 2608 West State Street, New Castle, PA 16101
Phone Number:
Location: United States > Pennsylvania > New Castle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites New Castle 2.5*
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Also Known As:
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel New Castle

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