We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites New Castle

Certificate of Excellence
Hotel deals
Hotel website
2608 W. State Street, New Castle, PA 16101
Special Offer
Earn Double Points!
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hampton Inn & Suites New Castle
View Map
Add Photo Write a Review

263 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Chester County, Pennsylvania
Level Contributor
227 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During a recent business stay I was impressed with the hotel staff. My voice was pretty much gone from a bad cold and they did not want me to leave without a cup of hot lemon tea with honey. The room was lovely but my advice to someone staying there is to ask fo the 3rd floor and a lower... More 

Helpful?
Thank AMM-PA
New Castle, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hampton Inn in New Castle, PA is a real step above the usual in this little Western PA town. Our company uses the hotel for visiting employees and guests and have always been pleased at the service received and the friendliness of the staff at Hampton Inn. The complimentary breakfast is better than I'm used to when traveling. I... More 

Review collected in partnership with Hampton

Helpful?
Thank Sandra M
Canonsburg, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

We had a wedding block of over 37 rooms. They could not handle this amount of business. We were very dissatisfied with how we were treated. Also, be very careful when checking out as many rooms were not charged correctly.

Review collected in partnership with Hampton

Helpful?
Thank Stephanie W
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Stephanie W, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

E Stroudsburg, PA, United States
1 review
5 of 5 stars Reviewed January 4, 2016

Always clean, quiet, pleasant rooms with wonderful bed - comfortable and immaculate sheets and duvet. Staff is outstanding - friendly, helpful, intelligent. This is currently the only hotel in the New Castle area with an updated, clean atmosphere. My choice every time!!!

Review collected in partnership with Hampton

Helpful?
Thank Suzanne A
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review

Suzanne, We always love welcoming you home! We are so glad that you choose us for each visit to New Castle! Can't wait to see you next time! Kala More 

Atlanta, United States
1 review
5 of 5 stars Reviewed December 31, 2015

This hotel did not disappoint. The staff, room, breakfast, little details, and internet couldn't have been better. I would highly recommend this hotel for either business or personal stays, and will certainly be back!

Review collected in partnership with Hampton

Helpful?
Thank Susan K
castlehospitality, Director of Sales at Hampton Inn & Suites New Castle, responded to this review

I am so glad that you enjoyed so many things about your stay with us! Thank you for taking the time to let us know how we are doing! Our entire staff is always excited to hear when we have made a positive influence in someone’s day. We do our best to ensure that every guest feels as comfortable and... More 

Damascus, MD, United States
2 reviews
5 of 5 stars Reviewed December 29, 2015

Enjoyed staying at this hotel. I would recommend asking for a room that is not too close to the elevator. We had a room close to the elevator and could hear it all night. The complimentary breakfast each morning was good. The breakfast area being open until 10am was also nice.

Review collected in partnership with Hampton

Helpful?
Thank Robert C
castlehospitality, Director of Sales at Hampton Inn & Suites New Castle, responded to this review

Hello Robert! Thank you for taking the time to review our hotel! I am so glad you enjoyed our breakfast while you were here visiting New Castle. We keep our breakfast open late for early risers. I do hope if your travels ever bring you back to the New Castle area, you stay with us. Kala Director Of Sales Hampton... More 

New Castle, PA, United States
1 review
5 of 5 stars Reviewed December 28, 2015

This was a last minute trip. We are glad that we found The Hampton Inn. Great staff, clean,quiet, many options for food and stores for anything.The included daily breakfast was very good and the offerings were alternated. This facility was close to the host city and allowed easy travel to many different locations. All this and the stay was quiet... More 

Review collected in partnership with Hampton

Helpful?
Thank James F
castlehospitality, Director of Sales at Hampton Inn & Suites New Castle, responded to this review

Hello James! Thank you for taking the time to review our hotel. I am so glad you enjoyed your stay with us! We do have many options on food and hope you come to the area again to try some more. We hope to see you the next time your travels bring you to the New Castle area! Kala Director... More 

Ajax, Canada
1 review
5 of 5 stars Reviewed December 18, 2015

wonderful location and very helpful staff. I would say they are top end of the Hampton chain. The front desk staff offered suggestions for dinner and local things to do. We were only there for one night but still it was nice to have the suggestions available. This location is convenient if travelling further south in to the US or... More 

Review collected in partnership with Hampton

Helpful?
Thank Brad L
castlehospitality, Director of Sales at Hampton Inn & Suites New Castle, responded to this review

Hello! Thank you for taking the time to review our hotel. We love introducing people to our local cuisine as we do have so many family owned restaurants in the area! We do hope if your travels bring you through the New Castle area you stop in and say hi, or stay with us for the night! More 

Lititz, Pennsylvania
2 reviews
4 of 5 stars Reviewed December 16, 2015

Our rooms were nice and clean, which was most important. Only thing subpar was the breakfast buffet. Definitely not as good as other Hampton Inns we've visited. Example: Sunday morning the bananas offered were rotten. I asked the woman in the kitchen if she had any fresher bananas. Her reply? "I forgot to go to the store". Also the oatmeal... More 

Helpful?
Thank rcurven
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review

Hello! Thank you for taking the time to review our hotel. We strive to go above and beyond for each and every guest. I am so sorry you felt our breakfast was subpar, our breakfast hostess makes everything fresh each morning. We do hope you give us another chance if your travels bring you back to the New Castle area!!... More 

Cranberry Township, Pennsylvania
1 review
1 of 5 stars Reviewed November 16, 2015

I called on a Wednesday to discuss long term rates. I called Thursday, Friday, Saturday, Sunday and kept being told the manager would call me back. He never did. Finally got him on Monday. Gave me a rate for all the dates I requested (over two months), then I discovered he only booked me for the first week. Left more... More 

Helpful?
Thank Carol M
castlehospitality, General Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Carol, I was so happy to have you at the hotel. I also made your reservation under a special code but forgot to tell the front desk personnel and as a result they were not able to retrieve it. I was not at the property for a few days and I missed your messages. It's my fault and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Dining (3)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near New Castle
1.3 mi away
Caravan II Albergo
Caravan II Albergo
#2 of 5 in New Castle
4.0 of 5 stars 18 reviews
5.1 mi away
Comfort Inn
Comfort Inn
#4 of 5 in New Castle
3.0 of 5 stars 49 reviews
14.1 mi away
Park Inn by Radisson Beaver Falls
Show Prices
Show Prices
Show Prices
12.1 mi away
BEST WESTERN PLUS Boardman Inn & Suites
15.1 mi away
Holiday Inn Express Grove City-Prime Outlet Mall
17.6 mi away
Hampton Inn & Suites Youngstown - Canfield
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay