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All 5 New Castle hotels

Hampton Inn & Suites New Castle

2.5 of 5 Hotel   |   2608 West State Street, New Castle, PA 16101
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Hampton Inn & Suites New Castle
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86%
Ranked #1 of 5 hotels in New Castle
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Mary F Altmar, United States
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131 people have reviewed this hotel

Traveler rating
    83
    30
    13
    2
    3
See reviews for
44
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Altmar, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We were in search of a room and got the last room available. The gentleman who checked us in was beyond courteous and the room was extremely clean and quiet. The continental breakfast was varied and everything was tasty and warm. Would DEFINITELY stay here again.

Review collected in partnership with Hampton

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Hurst, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

As I travel I set this hotel hotel as my standard in the ratings. I search for a Hampton or a Hilton for my stay. I feel I will be satisfied 99% of the time during my travels. The rooms and bedding are always fresh and clean and there fore I canget a good nights sleep and breakfast in the... More

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Schnecksville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Room was clean and sheets were fresh. Bathroom was spotless and HVAC worked just fine. The staff was courteous and helpful. The fitness room was clean. The lobby area is a great place to do work if you don't feel like being cooped up in your room.

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Mount Vernon, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is awesome! Clean, super spacious rooms, great pool and hot tub. A real gem in the middle of nowhere. All hotels should be like this one. : ) We had to check in earlier than we had intended and the staff made that happen for us. We drove several hours and had nowhere to go but the hotel.... More

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1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. I have asthma and allergies. The staff worked with me and did not clean our room with any offending smelly cleaners. I had no breathing problems. This means a lot to me. The room and bathroom were clean. We received a welcoming note from the staff and a candy bar. We would stay there again if we are... More

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Akron, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, polite, quiet, safe, restful, nice beds, nice breakfast and super friendly and positive upbeat employees. Stayed at hotel with our volleyball team for a tournament and it was a fantastic experience for everyone.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
New Bedford, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This had to have been the best hotel room we've ever had. It was so roomy and had everything we could of possibley needed in it. I was so very impressed. I will always stay at the Hampton from now on.

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Was this review helpful? Yes 2
Leesburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

My family stayed at this hotel, located near my family in PA, in order to attend a surprise birthday party. My daughter and husband enjoyed the pool, while I experienced the local shopping. The breakfast attendant was very nice and quite helpful, even remembering to ask the next day how our surprise party went. The desk staff went out of... More

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Spring Hill, United States
2 reviews
1 of 5 stars Reviewed February 28, 2014

Was woken at 2:30 AM in the middle of winter for a "Summer time Bug issue. The management staff and franchisee owner are too darn cheap to pay for bug remediation and also don't properly take care of handicap parking spaces

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castlehospitality, General Manager at Hampton Inn & Suites New Castle, responded to this review

I apologize for the very unfortunate experience that you had at our hotel. Our guests’ health and safety is very important to us and is always a focal point of our property operations. Be assured that we employ one of the best exterminating companies in the northwest PA region and we spare no expense when it comes to guest satisfaction.... More

Long Branch, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 12, 2014

We arrived around 915 pm after 6 hour ride. The lobby was clean and the front desk clerk was lovely. Our room on the first floor across from the pool was gross!! It smelled so bad from smoke it was disgusting. The clerk was very kind and brought us a smoke machine thingy to clear out the smoke and we... More

Was this review helpful? Yes 1
castlehospitality, Front Office Manager at Hampton Inn & Suites New Castle, responded to this review

I cannot apologize enough for the issue you experienced at our hotel. I would love to make things right and send you a Be My Guest certificate via mail to your home address. A Be My Guest certificate entitles you to a free night's stay at any Hampton Inn in the country. I will be calling you to verify your... More

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Additional Information about Hampton Inn & Suites New Castle

Also Known As:
Hampton Inn & Suites New Castle Hotel
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel New Castle
Address: 2608 West State Street, New Castle, PA 16101
Phone Number:
Location: United States > Pennsylvania > New Castle
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in New Castle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites New Castle 2.5*
Reservation Options:
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