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Hampton Inn & Suites New Castle

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2608 West State Street, New Castle, PA 16101
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Hampton Inn & Suites New Castle
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Hampton Inn & Suites New Castle
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203 reviews from our community

Traveler rating
    128
    48
    21
    3
    3
See reviews for
67
38
12
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (48)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (37)
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Jamestown, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I choose Hampton because I count on the brand for a great room, good service and quality. This stay at the New Castle PA location was everything I expect from a Hampton. I will continue to stay at Hamptons as well as recommend to others.

Review collected in partnership with Hampton

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Mansfield, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Everything was really good, from the hotel staff to the complimentary breakfast. The only downer was that the hotel is a little pricey for the New Castle area. Rates will probably get a little more competitive when the Holiday Inn down the street opens.

Review collected in partnership with Hampton

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Lancaster, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights at this facility. It was very Hampton Inn-ish. Everything was as you would expect from a Hampton Inn: clean rooms, hot showers bland breakfast. The staff was friendly, but the front desk did suggest a neighborhood Irish pub that had been closed for 3 months. Like most other Hamptons, it is located close to the highway.

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Northern Virginia, USA
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, Hampton Inn was fine for my solo visit on family business. A few plusses: Convenient location right off the highway and close to services. Great bed The property is well maintained witty everything new or in good repair. Now for a few small problems, nothing major: I did not use the pool, but I did use the spa 2x.... More 

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castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you so much for making the Hampton Inn and Suites you home away from home in the New Castle area. I am so glad that you found our facility so comfortable and convenient for your family business in the area. Thank you for taking the time to mention the care our entire staff takes to maintain the highest quality... More 

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our experience at the Hampton Inn New Castle has been nothing short of exceptional! We stayed a few weekends this winter for work and found the entire staff friendly, professional, and completely accommodating. Breakfast is good, room is clean and spacious, concierge recommendations for local food and activities have been spot-on. So happy to recommend this property to others!

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castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I am so glad we have been able serve you so well! Thank you for your most complimentary review. Our guests’ experience is always our top priority and it is wonderful to know when we have succeeded. Thank you for choosing to make the Hampton Inn and Suites your home away from home whenever you are in the New Castle... More 

newcastle, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I would stay here again. I would tell others as well. Very clean and friendly staff. I loved our room and when I did have a problem the staff was very friendly and helpful. This was the best Hotel I have ever stayed in.

Review collected in partnership with Hampton

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castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Mark, Thank you so much for all your kind words! We are happy to have been of service to you. It is our goal that every guest that walks through our doors will have as wonderful experience as you. Sincerely, Jessica Guest Services Manager More 

Chicago, United States
1 review
5 of 5 stars Reviewed February 22, 2015

Hotel close to other area services, good value for comfort and price. Several eating and shopping choices close by as well. I would recommend staying here to anyone traveling to the area. This is on the better end of Hampton hotels based on someone who travels 100+ nights every year.

Review collected in partnership with Hampton

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castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Russell, I am so glad that you enjoyed your experience at the Hampton Inn and Suites, New Castle! We honored that you think us to be one of the better Hamptons you have stayed at. Thank you for sharing about the convenience of our location as well as your satisfaction with our service. We value your business and are... More 

Bury St Edmunds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

It's always a great stay at the Hampton in New Castle. Pam always does a fantastic job with breakfast and the entire staff is courteous and professional. Keep up the great work and attitude, thanks again for a most pleasant stay.

Review collected in partnership with Hampton

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castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear John, Thank you for mentioning the great work Pam does at breakfast bar. She is an extremely important asset to our team. I am so glad you enjoyed your recent stay with us and grateful that you took the time to share a little about it. We look forward to seeing you again, the next time you are in... More 

Pennsylvania
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 15, 2015

Super clean, comfortable, and feels very updated. Great TVs in the room. Beds and linens are ultra comfy. Staff is VERY friendly and attentive. Breakfast is excellent. Pool was a bit chilly, hot tub and fitness center was great. Very happy, loved my stay! Location is great too, near Walmart, Ruby Tuesday, Staples, etc.

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castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I am glad that you had such a clean and comfortable stay with us! Thank you so much for your kind words about our staff and facility. We hope that we are able to go above and beyond for every guest, so that they might feel as welcomed as you did. We hope to see you again soon! Sincerely, Jessica... More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

This hotel was extremely nice and well maintained. The front desk was very helpful and knowledgeable. The room was clean, beds were comfortable, and internet was very fast. I will stay in this location again on the next trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
castlehospitality, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Adam, I am so excited to hear that we will be seeing you again the next time you are in the area! I am glad that you enjoyed your room and that our staff could be so helpful to you. It is our goal to provide the best service possible for each and every guest that walks through our... More 

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