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Super 8 New Castle

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1699 New Butler Road, 422 Business Road, New Castle, PA 16101
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Super 8 New Castle
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128 Reviews from our TripAdvisor Community

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Traveler rating
    43
    32
    17
    18
    18
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40
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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  • All months
    (128)
  • Mar-May only
    (43)
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    (40)
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    (23)
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Orlando, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at the Super 8 Motel in July 2015. The Manager and Staff were excellent from check in until check out and sure did enjoy our stay. We will stay at this motel every time we visit the New Castle area.

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015 via mobile

I stayed 3 nights. It was quiet. Had all the necessities, even if some were jury-rigged with packing tape. Breakfast was bare bones, but enough. It's clean and the staff was pleasant and helpful. Good value.

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for taking the time to give us a review. We try our best to please every one by any mean possible. We hope to see you again in the future. Again Thank you so much!! More 

Travelers are raving about these New Castle hotels

Tampa, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

Overall it was a decent stay. The staff were friendly and helpful. The lobby and hallway smelled heavily of smoke, so I was concerned about the odor in the room. I was pleasantly surprised; it was smoke-free. The property is definitely dated; it could stand fresh paint and new carpet, but it is clean. The breakfast left much to be... More 

Was this review helpful? Yes
Jama S, General Manager at Super 8 New Castle, responded to this review

thank you so much for taking the time to give us a review. We do offer smoking and non smoking rooms and are pleased that your room was clean and smoke free. Our breakfast is what Super 8 requires that includes hot and cold cereals fresh fruit waffles toast cinnamon rolls coffee and two kinds of juices. We do require... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

Great beds,room was very clean the bathroom was clean staff was realy nice and easy to work with from start to finish ,breakfast was great.internet was very fast but I have to ask for passed cod for it .I will stay in this hotel again on the next trip.

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you so much for your kind review. We do appreciate it very much. It pleases us to know you were happy with our hotel and our staff. I have to say we do have a great working staff here.Each one of us want you to have a great stay when visiting our hotel and we look forward to your... More 

Cleveland, Ohio
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 30, 2015

This place is run down...from the manual swipe credit card to the poor wifi to the leaking sink faucet, this place is worn. They say they dont even start serving breakfast until 7am instead of the usual 6!

Review collected in partnership with Super 8

Was this review helpful? Yes 3
Jama S, Manager at Super 8 New Castle, responded to this review

We are sorry you felt inconvenienced. We try to please all our customers. Our breakfast is from 7am until 10 am. It is posted by the breakfast room. We would love for you to give us another try in the future. If you decide to do so please call me at 724-658-8849 and I will see that the breakfast is... More 

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