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Super 8 New Castle

2.0 of 5 1699 New Butler Road, 422 Business Road, New Castle, PA 16101
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Super 8 New Castle
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Super 8 New Castle
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106 reviews from our community

Traveler rating
    36
    26
    14
    14
    16
See reviews for
36
8
14
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (37)
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    (34)
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Knoxville, Tennessee
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I were in town visiting her terminally ill grandmother. After spending two nights sleeping on a relative's floor, we were ready for a good night's sleep. We got that and more, thanks to Deborah, who was working the front desk the night we walked in looking for a room. She was so kind and accommodating. The room... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good accommodation for a short stay. When we found out the coffee maker didn't work a replacement was furnished with new coffee. The breakfast was well stocked and I especially liked the juices. A good stay for the money.

Review collected in partnership with Super 8

Was this review helpful? Yes
Chicago ridge
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a few times with my family , and I have to say the service is excellent and the hotel is super clean. The front desk is quick at getting what we needed. I would recommend this hotel and I would for sure stay again.

Was this review helpful? Yes
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your nice review. We love it when we get return customers. We do our best to please all of our customers. Cant wait to see you again at our hotel. Again Thank You Jama. More

Brooklyn, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

My family and I had an amazing stay there. Service was great and employees were very friendly. Room was very clean and manager was very polite. Breakfast was amazing, great amount of variety. Definitely staying there again if I'm by New Castle. -Fady K.

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for such a nice review. Its always nice when someone tell us how we are doing and when we please our customers. When someone lets us know we pleased them it makes us try to do even better. Nice pat on the back and thank you so much. Please come visit us again. More

Boston, Massachusetts
2 reviews
3 of 5 stars Reviewed August 27, 2014

I've stayed here a couple times on business. Though the property is nothing fancy, the rooms have been clean & quiet, the staff friendly and accommodating. The (free) continental breakfast is basic but they do have a waffle maker! If/when business brings me back to the area, I would stay again.

Was this review helpful? Yes
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your nice review, We do our best to make each customer happy. We do have the breakfast that corporate requires us to have and we do add a little to make it a little better for our customers. We do try to put that little extra care in every thing we do. And its appreciated when someone... More

Roaming Shores, Ohio, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 25, 2014 via mobile

I couldn't get in the nicer hotel I usually stay in for business and was forced to stay here. I was concerned walking in that my room would be a "nonsmoking" room that really used to be smoking because lobby was smoky smelling. While the room had a little too much air freshener applied, it was not smoky. It was... More

Was this review helpful? Yes
Jama S, Manager at Super 8 New Castle, responded to this review

We are very sorry if we were not up to your standards, Our team here work as a team. We are a family working together to make this the best it can be. Everyone who works here tries there best to make each customer feel at home and welcome. We hope you will give us another try. We all will... More

Ashville
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

The folks at the front desk are great the cleaning staff keeps every thing up and ready to go from the halls to the rooms. Better teepee could be put in the bath rooms its like wiping with 90 grit sand paper.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your wonderful review, I will let our staff and the front desk know how much you appreciated them. We try hard to make all of our customers happy, Again Thank you and hope to see you again in the near future. More

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Additional Information about Super 8 New Castle

Address: 1699 New Butler Road, 422 Business Road, New Castle, PA 16101
Location: United States > Pennsylvania > New Castle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 New Castle 2*
Number of rooms: 57
Reservation Options:
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Also Known As:
Super Eight New Castle
New Castle Super Eight
New Castle Super 8

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