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All 4 New Castle hotels

Super 8 New Castle

2.0 of 5 Motel   |   1699 New Butler Road, 422 Business Road, New Castle, PA 16101
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Super 8 New Castle
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68%
Ranked #2 of 4 hotels in New Castle
A recent review
3 of 5 stars reviewed 5 days ago
94Kildare Boston, Massachusetts
  • Overview
  • Reviews (100)
  • Photos (13)
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100 people have reviewed this hotel

Traveler rating
    34
    23
    14
    14
    15
See reviews for
31
8
14
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

I've stayed here a couple times on business. Though the property is nothing fancy, the rooms have been clean & quiet, the staff friendly and accommodating. The (free) continental breakfast is basic but they do have a waffle maker! If/when business brings me back to the area, I would stay again.

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Roaming Shores, Ohio, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I couldn't get in the nicer hotel I usually stay in for business and was forced to stay here. I was concerned walking in that my room would be a "nonsmoking" room that really used to be smoking because lobby was smoky smelling. While the room had a little too much air freshener applied, it was not smoky. It was... More

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Ashville
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The folks at the front desk are great the cleaning staff keeps every thing up and ready to go from the halls to the rooms. Better teepee could be put in the bath rooms its like wiping with 90 grit sand paper.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your wonderful review, I will let our staff and the front desk know how much you appreciated them. We try hard to make all of our customers happy, Again Thank you and hope to see you again in the near future. More

Akron, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I do business in New Castle twice a year, and have stayed here several times. If you are looking for something fancy, go somewhere else. Rooms are small, furniture is dark and old. Bathrooms are also small with damage to the ceiling that wasn't repaired properly. The property is old looking and the rates are over priced for the basic... More

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Jama S, Manager at Super 8 New Castle, responded to this review

We are very sorry your stay was not what you expected. We try our best to please everyone of our guest. If you would give me a call the next time you stay with us, I will see to it your room is ready for you my self. Thank you for staying with us here at the Super 8. More

new castle
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel is the best hotel i have ever stayed in. my husband and i loved the room. we had the best breakfest. the staff was amazing. the manager was a very nice person. thank you for having a good hotel!

Was this review helpful? Yes 2
Jama S, Manager at Super 8 New Castle, responded to this review

Well we are happy you enjoyed your stay with us here at the Super 8 and hope to see you again in the future. Thank you for the great review its always a pleasure to have someone like you stay with us. Again Thank You!! More

1 review
4 of 5 stars Reviewed July 20, 2014

I try to visit my relatives in New Castle once per year. I have stayed here for several of those trips. The old in the title refers to the hotel being like an old pair of comfortable shoes. Pleasant and familiar. Quiet, clean, (screwed up TV with 2 remotes), and breakfast - just like home!

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Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your nice review. We love it when we get return customers. We do our best to please. We are sorry about the TV having to use 2 remotes, but our cable remotes gets programmed to the TV and we have to use the one for it also. We do try to stay on top of that. Hope... More

Norfolk, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

There is no sound proofing at all in this hotel. People in room over mine are still walking around at 12:23 am and I can hear every step they take. Not a good sleeping situation. The ceiling has creaking sounds to go along with foot steps. Can also hear every sound in hallway from guests going in and out of... More

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Jama S, Manager at Super 8 New Castle, responded to this review

We are sorry your stay was not what you expected it to be. We do try to ask the other guest to respect the ones that go to bed earlier than they do. We would love it if you would give us another try. and again we are very sorry. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

My husband and I stayed here and I forgot my Drivers license in the room. As I was combing through my belongings at home looking for it, I received a call from the front desk saying that they had found it and would I want it mailed to my home? In two days it came in my mail delivery. Thanks... More

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your nice review of our hotel and staff. We do try to please everyone that stays here. Our home is your home. We want you to feel at home in our hotel. Thank you again and hope to see you again in the future. More

Akron, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

We had a surprisingly great stay at the Super 8 in New Castle PA. Went there for the car show: it was convenient, staff was great, breakfast also. Close to good restaurants. All together a great time.

Was this review helpful? Yes 1
Jama S, Manager at Super 8 New Castle, responded to this review

Thank you for your great review, It is so nice having you visit our hotel. The staff do go out of there way to make your stay a good one. I will be sure to let them know how you feel. Again Thank you and we look forward to you returning to our hotel again. More

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Additional Information about Super 8 New Castle

Address: 1699 New Butler Road, 422 Business Road, New Castle, PA 16101
Location: United States > Pennsylvania > New Castle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 New Castle 2*
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Also Known As:
Super Eight New Castle
New Castle Super Eight
New Castle Super 8

13 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
57

Questions & Answers

Questions? Get answers from Super 8 New Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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