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All 2 Mountville hotels

MainStay Suites of Lancaster County

2.5 of 5 Hotel   |   314 Primrose Lane, Mountville, PA 17554
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78%
Ranked #1 of 2 Hotels in Mountville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
jona1977 East Brunswick, NJ
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77 reviews from our community

Traveler rating
    27
    34
    11
    3
    2
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29
13
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
East Brunswick, NJ
Contributor
13 reviews 13 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights in August 2014. Upon checking into our room, it smelled badly of smoke, despite the fact it was a non smoking room. The staff handled it well. They moved us into another room for the night. The following morning it was thoroughly cleaned and we were able to move back. We were given a... More

Was this review helpful? Yes
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am so happy you enjoyed your stay and our outdoor pool. Our staff strives to be alert to all of our guests needs and appreciates hearing they have done a good job. More

Smyrna, Delaware, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room smelled like smoke, even though it was supposedly a non-smoking room. The bed was located in a small alcove, but wasn't centered, so it was crowded to get by on one side. The one AC vent made the kitchenette area cool, but the bed alcove area was way too warm. There was NO maid service. We were fine... More

Was this review helpful? Yes
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

I am sincerely sorry for your disappointing stay. I hope you were able to contact our front desk to get your room changed. Although rooms are noted to be non smoking there are times when people disregard that and smoke in their rooms anyway. Due to our extended stay model hotel, housekeeping is available upon request. Many of our long... More

MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hi Linda, We just came back from staying a week at your hotel for vacation. It was my mom and I and her cat (Baby). I cant praise your hotel enough your staff is the best and the rooms are so nice. The beds are so comfortable I hate getting up in the mornings. We enjoy the breakfast and the... More

Was this review helpful? Yes
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you so much for your comments. I will share this with the staff. We love to hear positive comments about our facility. Our staff works very hard to assure a great stay for our guests. We look forward to your visit next year. More

1 review
5 of 5 stars Reviewed 3 weeks ago

Convenient to Dutch Apple Theatre. Friendly staff. Good value. Would stay again. Have stayed before and is my hotel of choice in Lancaster area. Miniature golf course nearby. Easy access from Route 30.

Was this review helpful? Yes
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am happy to hear you enjoy our convienent location and friendly staff. We look forward to your return visits. More

New York, New York, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the MainStay Suites and were very happy with a number of things. The staff was very friendly and the rooms were very clean. They were also very large and we benefited from the small kitchenette by bringing our own food. We have three children and two of them slept on the pull out couch. They both complained... More

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lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am happy you enjoyed our friendly staff and roomy suites with full kitchens in the room. I hope you were also able to enjoy our complimentary continental breakfast. We look forward to your return visits. More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

we stayed 2 nights to visit Amish country and Heshey. Very helpfull and friendly staff in a relaxed setting. Impeccable lobby...which goes a long way for first opinions. Clean and spacious suite. (we are a familly of 6). dated decor but very functionnal. Beautiful garden terrace by poolside..we grilled while kids play in pool (would be nice to put in... More

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lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am so happy to hear you enjoyed having your family all together in one of our large family suites. Our patio with gas gril and heated pool appeals to many of our guests. We look forward to your return visit. More

Clementon, New Jersey
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2014

I wasn't even staying for 24 hours but I still loved it. It was clean, and the staff were very polite. All the rooms include a small kitchen that would come in handy, but we weren't in the room long enough to even use it (except for water in the refrigerator.) Beds were very comfortable and the room was very... More

Was this review helpful? Yes 3
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your kind comments. I am happy to hear you enjoyed your suite with the full kitchen. Hopefully you can return and spend more time with us soon! More

pittsburgh
Top Contributor
64 reviews 64 reviews
63 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed August 3, 2014

I am currently writing this with their great wifi reception. We spent just the night after switching deplorable hotels. We used points and were very fortunate to get their last non smoking room. it happened to be their hot tub suite. These rooms are huge! It would be an extended travelers dream to be stuck in here. The place is... More

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lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your kind comments. I am happy to hear you enjoyed our spacious suites and free wireless connection. We hope to see you again soon. More

1 review
3 of 5 stars Reviewed July 27, 2014 via mobile

Staying here for a week till we close on the house we sold before moving out of state. Room average. TV reception poor, reported twice without resolution at this point. Have been to the re-stocking room on 2 different days for fresh towels only to find the room empty of supplies despite the fact that the housekeeper said it was... More

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lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

New York City, New York
2 reviews
4 of 5 stars Reviewed July 7, 2014

we came for a surprise party nearby and I didn't want anything to expensive so we chose this hotel. check in was easy. courteous staff(didn't see many maybe 2). plenty of parking. The room was spacious with an eat in kitchen,refrigerator ,stove. coffee pot. Bathroom was very nice with the hot water being extremely hot. 2 flat screen tv's/ Couch... More

Was this review helpful? Yes
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for commenting on our property. I am happy to hear you enjoyed our roomy suites and Serta Perfect Sleeper mattresses. I hope you are able to stay with us again soon. More

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Additional Information about MainStay Suites of Lancaster County

Address: 314 Primrose Lane, Mountville, PA 17554
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Mountville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites of Lancaster County 2.5*
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Also Known As:
Mainstay Suites Of Lancaster County Hotel Mountville
Mainstay Suites Mountville
Mainstay Mountville
Mountville Mainstay Suites
MainStay Suites Of Lancaster County PA - Mountville

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