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Sleep Inn & Suites Lancaster County

2.5 of 5
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310 Primrose Lane, Box 3100, Mountville, PA 17554
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Sleep Inn & Suites Lancaster County
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Ranked #1 of 2 Hotels in Mountville
A recent review
4 of 5 stars reviewed 4 weeks ago
wencloud Martinsburg, West Virginia
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108 reviews from our community

Traveler rating
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    47
    19
    5
    4
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48
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Martinsburg, West Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a volleyball tournament at Spooky Nook and it was a very nice hotel. It was clean and accomodating. The room was a bit small but a very good price. The heated pool was really nice. There was coffee and free continental breakfast which was nice since we were in a rush in the morning. Overall a... More 

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Washington, DC
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2015

This is a very good and simple hotel for families-- friendly staff, free breakfast/pool/wi-fi/exercise room. Away from the hustle and bustle- but close enough to Hershey, Lancaster and Dutch wonderland. Next door to Dutch apple theatre and Turkey Hill Experience. Wonderful place to stay and area to explore with kids.

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for sharing your experience and we hope to see you again soon! More 

Catonsville
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

We used this hotel a few times when our boys were playing on summer baseball teams for tournaments in that area. Decent place, has washers/dryers, indoor pool, and much more. Right off the Hwy 30 and close to Franklin and Marshall and Millersville Colleges. Has free continental breakfasts too. Also close to kiddie amusement park, amish country, etc. There is... More 

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your complimentary review. Please note the washers and dryers are in the guest laundry at our sister hotel, the MainStay Suites, that is next door. I will share your comments with our team. We look forward to seeing you again! More 

Bloomsburg, Pennsylvania
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed here when we took our high school boys' bowling team to the Eastern Regional Tournament in March, 2015. The rooms were lovely, clean and spacious. We had to change our reservation twice, once because of a chorus concert and once because of weather. The staff were very agreeable about the changes. The showers were nice, especially the temperature... More 

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Freehold, NJ
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 19, 2015

I noticed hot water was not working on Sunday night & called the front desk. They recommended running hot water for 10 minutes as hot water takes a long time to reach that end of the building. Monday AM wasn't good. Running the water for 10 minutes did not bring hot water. Actually, it ran cooler. Front desk said one... More 

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

I apologize we were not up to our normal standards during your stay with us. Please be assured your concerns have been addressed. We had to replace one of the hot water heaters and another one needed parts replaced. I'm sorry these issues could not be fixed immediately since the replacements had to be ordered. I have shared your comments... More 

Manhattan, Kansas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 16, 2015

I stayed there for three nights. Its a nice basic hotel. The staff upon arrival were really pleasant and accommodating. Got a room on the first floor, not too far from the pool. The room was big, temperature control was good and the room was comfortable. The one novel ( and this is not bad, just novel) is my room... More 

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Toms River, Nj
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 28, 2015

I'm Diamond with Choice Hotels and I'm So Pleased to find that Sleep Inn is a Very Nice Hotel. I had a Hard time finding a Hotel. I had a Late Check in. The Night time Desk Person was So Helpful. He know I was Exhausted so he checked me in Rapidly and even helped with my bags. Now I... More 

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

I'm delighted to hear you appreciated our helpful and friendly staff. I have shared your comments with our team and hope your next visit is even more pleasant then your first one. Robin Goodman More 

Allentown, Pennsylvania
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2015

This hotel is basic, but we enjoyed our stay here. The room was clean and the bathroom was clean yet small. The shower was like a tube, but it was very roomy. It would have been nice to have a mini fridge, but there was plenty of ice for our cooler.

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Glad to hear you enjoyed your stay. Hope you can visit again soon. Robin Goodman More 

McLean VA
Top Contributor
155 reviews 155 reviews
48 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed January 22, 2015

Some of these positive reviews seem over the top. This hotel offers fairly basic accommodations with extremely thin walls; you hear everything said in the next room and in the hallway, while the flush of the toilets or the showers in the room above add to your experience. There is nothing appealing about the decor and the breakfast is the... More 

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

I'm sorry to hear of your disappointment. We take all comments seriously and will use your feedback to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Cape May, NJ
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

this was my third trip to this hotel. sometimes with kids and sometimes just adults. The front desk is very helpful and kind. All of the staff very friendly. It is about a 10 min drive from the outlets, but is away from all the chaos. Rooms are clean, and soundproof. Our last visit had teams from all over the... More 

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your complimentary review. I will share them with our team. We take pride in our hotel and are happy to hear you enjoyed your stay. Hope to see you again soon! More 

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