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All 2 Mountville hotels

Sleep Inn & Suites Lancaster County

2.5 of 5 Hotel   |   310 Primrose Lane, Box 3100, Mountville, PA 17554
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Ranked #2 of 2 Hotels in Mountville
A recent review
4 of 5 stars reviewed 1 week ago
Gmart1975 West Chester, Pennsylvania
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97 reviews from our community

Traveler rating
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    18
    4
    4
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41
20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Chester, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here in November for a soccer tournament and everything was great. Friendly staff and clean facilities make it great. The only negative is about the indoor pool which had a thin milky film across the top of it.

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East Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The front desk service was outstanding! Very kind, welcoming, and accommodating! Went above and beyond. Room was great, clean, quiet! Will definitely stay here again. Location was very convenient for us!

Was this review helpful? Yes
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you your kind words. I have shared your review with my staff. We hope you can visit again soon! More 

Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

First and foremost I called inquiring about reserving a room online. I asked if my credit card would be charged upon reserving or upon arrival. I let the woman know we were coming for leisure also asking how far away the hotel was from other destinations. She tried getting me to use an online special that would save us money,... More 

Was this review helpful? Yes 1
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for sharing your comments about the service you experienced when calling to make reservations. I apologize for the treatment you recieved and have reminded our team that we do honor the military discount, based on availability, to anyone who has served whether they are on military business or not. I would appreciate more details in order to address... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

My husband and I stayed there for a mini vac. We liked the fact that it was close to the Turkeyhill experience. The king bed was amazing. I have never slept so well in a hotel. Our room was clean and the staff was very helpful in making suggestions on places to eat and things to do in the area.... More 

Was this review helpful? Yes 1
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

It's so nice to hear you appreciated our new "Designed to Dream" bedding, friendly staff and clean accommodations. Thank you for your business and we hope to see you again soon! More 

Washington Court House, Ohio
Top Contributor
69 reviews 69 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 2, 2014

On business.....close to where I needed to be....room was nice...breakfast good. Only hotel offering travel coupons in this area. There was a girls basketball team that was roomed next to me....partied until 2:00AM....very loud... Staff very friendly..........

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Gettysburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 17, 2014

My problems started before I even arrived to the hotel. I made several phone calls to the hotel and asked on multiple occasions to speak with the General Manager. I never received a return phone call AND had a gentleman give me an attitude when I asked to leave a message for the GM. When checking in, the guy did... More 

Was this review helpful? Yes 1
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Allow me to apologize that were not up to our normal standards during your stay with us. I did not receive any messages to call you. I would like to speak to you. Please call me and ask for my voicemail if I'm not available. I promise to call you back. Robin Goodman General Manager 717-285-0444 More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2014

The hotel is fairly clean but the floor a little dark for me. The housekeeping staff is pretty friendly. It was nice that the pool was indoors because we had some rainy weather although they did close the pool one evening it was storming. We were in town for a basketball tournament that ended early and when I requested to... More 

Was this review helpful? Yes
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Glad to hear you appreciated the cleanliness and our friendly staff. I'm sorry to hear we didn't meet your expectations in the other aspects you mentioned. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. More 

Collegeville
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 21, 2014

tucked away in a quiet area, nice choice hotel with an extremely friendly staff, very accommodating and good value although I did wish the room had a small frig for medications, but they gave me an extra ice bucket

Was this review helpful? Yes
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Happy to hear you enjoyed your stay. We appreciate your complimentary comments. More 

Portland, Oregon
Top Contributor
57 reviews 57 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 6, 2014

I've rated this Inn a four star because we had such a pleasant experience there. I'm usually about nice hotels .. so on, but I enjoyed staying here. My roomie and I got a room with a kitchen, not to cook, but for the fact that it's a larger room and we didn't run into each other so much. There... More 

Was this review helpful? Yes 1
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Glad to hear you enjoyed your stay in one of our suites. We appreciate your compliments and I will let Natalie know you said she was amazing! More 

Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

Our son was away at Boy Scout camp so we decided to use our rewards points for a quick getaway. Patty, our housekeeper did a fabulous job. Our Room smelled nice and was very clean.The girl at the front desk, ( didn't get her name) when we checked in, was very friendly and knowledgable. The only drawback was breakfast. The... More 

Was this review helpful? Yes
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your kind words about our staff and clean rooms. I will share your review with our team. More 

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Additional Information about Sleep Inn & Suites Lancaster County

Address: 310 Primrose Lane, Box 3100, Mountville, PA 17554
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Mountville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites Lancaster County 2.5*
Number of rooms: 80
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Also Known As:
Sleep Inn And Suites Lancaster County
Sleep Inn & Suites Lancaster County Hotel Mountville
Sleep Inn Mountville
Mountville Sleep Inn
Sleep Inn & Suites Lancaster County PA - Mountville

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