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All 2 Mountville hotels

Sleep Inn & Suites Lancaster County

2.5 of 5 Hotel   |   310 Primrose Lane, Box 3100, Mountville, PA 17554
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Ranked #2 of 2 Hotels in Mountville
A recent review
4 of 5 stars Reviewed September 27, 2014
Dianne A Philadelphia, Pennsylvania
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95 reviews from our community

Traveler rating
    30
    39
    18
    4
    4
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39
20
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington
1 review
1 of 5 stars Reviewed October 10, 2014

First and foremost I called inquiring about reserving a room online. I asked if my credit card would be charged upon reserving or upon arrival. I let the woman know we were coming for leisure also asking how far away the hotel was from other destinations. She tried getting me to use an online special that would save us money,... More

Was this review helpful? Yes
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for sharing your comments about the service you experienced when calling to make reservations. I apologize for the treatment you recieved and have reminded our team that we do honor the military discount, based on availability, to anyone who has served whether they are on military business or not. I would appreciate more details in order to address... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 27, 2014

My husband and I stayed there for a mini vac. We liked the fact that it was close to the Turkeyhill experience. The king bed was amazing. I have never slept so well in a hotel. Our room was clean and the staff was very helpful in making suggestions on places to eat and things to do in the area.... More

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

It's so nice to hear you appreciated our new "Designed to Dream" bedding, friendly staff and clean accommodations. Thank you for your business and we hope to see you again soon! More

Washington Court House, Ohio
Top Contributor
61 reviews 61 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 2, 2014

On business.....close to where I needed to be....room was nice...breakfast good. Only hotel offering travel coupons in this area. There was a girls basketball team that was roomed next to me....partied until 2:00AM....very loud... Staff very friendly..........

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Gettysburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 17, 2014

My problems started before I even arrived to the hotel. I made several phone calls to the hotel and asked on multiple occasions to speak with the General Manager. I never received a return phone call AND had a gentleman give me an attitude when I asked to leave a message for the GM. When checking in, the guy did... More

Was this review helpful? Yes 1
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Allow me to apologize that were not up to our normal standards during your stay with us. I did not receive any messages to call you. I would like to speak to you. Please call me and ask for my voicemail if I'm not available. I promise to call you back. Robin Goodman General Manager 717-285-0444 More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2014

The hotel is fairly clean but the floor a little dark for me. The housekeeping staff is pretty friendly. It was nice that the pool was indoors because we had some rainy weather although they did close the pool one evening it was storming. We were in town for a basketball tournament that ended early and when I requested to... More

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Glad to hear you appreciated the cleanliness and our friendly staff. I'm sorry to hear we didn't meet your expectations in the other aspects you mentioned. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. More

Collegeville
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 21, 2014

tucked away in a quiet area, nice choice hotel with an extremely friendly staff, very accommodating and good value although I did wish the room had a small frig for medications, but they gave me an extra ice bucket

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Happy to hear you enjoyed your stay. We appreciate your complimentary comments. More

Portland, Oregon
Top Contributor
57 reviews 57 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 6, 2014

I've rated this Inn a four star because we had such a pleasant experience there. I'm usually about nice hotels .. so on, but I enjoyed staying here. My roomie and I got a room with a kitchen, not to cook, but for the fact that it's a larger room and we didn't run into each other so much. There... More

Was this review helpful? Yes 1
Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Glad to hear you enjoyed your stay in one of our suites. We appreciate your compliments and I will let Natalie know you said she was amazing! More

Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2014

Our son was away at Boy Scout camp so we decided to use our rewards points for a quick getaway. Patty, our housekeeper did a fabulous job. Our Room smelled nice and was very clean.The girl at the front desk, ( didn't get her name) when we checked in, was very friendly and knowledgable. The only drawback was breakfast. The... More

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Robin G, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your kind words about our staff and clean rooms. I will share your review with our team. More

Virginia Beach, Virginia
Top Contributor
67 reviews 67 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 24, 2014

Stayed one night and enjoyed every minute. Just off Route 30, this is a nice hotel with trees and a nearby park. LOVE the showers,,,,wish all Choice Hotels would have them! Very clean room. Pillows and linens fresh and clean. Towels nice and fluffy...not thin like some other hotels. The breakfast area had a nice choice of cereals and yogurt.... More

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rgoodman-sleepinn, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Thank you for your compliments. I will share them with our team. We take pride in our hotel and are happy to hear you enjoyed your stay. Hope to see you again soon! More

Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here 3 nights May 27,28 and 29, staff is wonderful, the room was great and the quiet environment was most needed. Coffee was very good breakfeast was really nice and can't complain about anything, quick in and out and close to Lancaster and Gettysburg, as a matter of fact I'd stay here next time to Gettysburg.

Was this review helpful? Yes
rgoodman-sleepinn, General Manager at Sleep Inn & Suites Lancaster County, responded to this review

Glad to hear you enjoyed our location, the Morning Medley breakfast and our newly refreshed rooms. See you again the next time you come to Lancaster and Gettysburg! More

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Additional Information about Sleep Inn & Suites Lancaster County

Address: 310 Primrose Lane, Box 3100, Mountville, PA 17554
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Mountville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites Lancaster County 2.5*
Number of rooms: 80
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Also Known As:
Sleep Inn And Suites Lancaster County
Sleep Inn & Suites Lancaster County Hotel Mountville
Sleep Inn Mountville
Mountville Sleep Inn
Sleep Inn & Suites Lancaster County PA - Mountville

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