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Mount Airy Casino Resort

4.0 of 5 312 Woodland Rd., Mount Pocono, PA 18344
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Mount Airy Casino Resort
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Mount Airy Casino Resort
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784 reviews from our community

Traveler rating
    375
    226
    80
    47
    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mount Airy Casino Resort
See the most recent reviews
Stanhope, New Jersey
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 30, 2012

Mount Airy Casio and Hotel was gorgeous! The room that we stayed in was their "King Suite" and it was immaculate, beautifully designed and decorated, and really a great room! The bathroom was fabulous, there was a wet bar, living area. I couldn't have asked for more. The casino was clean and had a great diversity of GOOD table games... More 

Was this review helpful? Yes 1
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

We appreciate your positive review of Mt. Airy Casino & Resort. We are thrilled you enjoyed our accommodations and amenities. We are happy your stay was memorable and enjoyable. We do all we can to make sure every customers experience is top notch. We would be delighted to have you as our guest again in the future. We hope to... More 

Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2012

My husband and I booked this resort to celebrate our anniversary. I was very nervous after reading the reviews; however, I am glad I made the plans. The rooms were up to date with nice furniture and flat screen TV’s. The bathroom has a walk in shower and the sink has granite counter tops. The hotel is very clean and... More 

Was this review helpful? Yes 3
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your review of our Resort & Casino. We are glad to hear you choose to take a chance and book with Mt. Airy. We work hard to make every guest comfortable while they enjoy our amenities and all we have to offer. Management has provided our staff with the highest level of training, making customer service top... More 

Melville, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2012

My wife and i stayed over for 2 days. Place was great,rooms were very nice and clean. Employees were great ,nice and helpful. Casino was run great and we had fun and won some money. The food buffet was a real find and worth the charge. Had fun and will do again real soon

Was this review helpful? Yes 2
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for taking the time to share your experience from you trip to Mt. Airy Casino & Resort. We are happy to see you enjoyed our accommodations and casino. Our Buffet is indeed a great choice for the price. We look forward to welcoming you back to Mt. Airy on your next visit. See you soon! More 

NY
1 review
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 12, 2012

Our experience was absolutely the worst. Inadvertently, an oily food left a small stain. We were charged $4,000!!! We spoke to managers, director of operations and more. They were all so nasty and wouldn't even review the charge. The only thing they'd say is we'll speak in court. Horrible service..extremely rude.

Was this review helpful? Yes 24
New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed June 11, 2012

This stay was doomed from the start. We caught a bus from NYC and both the bus company and the hotel said we should get down at Mt Airy Resort but apparently we were supposed to get off the bus at Mt Pocono and wait for a shuttle service - since we were not aware of this we ended up... More 

Was this review helpful? Yes 18
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

First let us apologize for the inconveniences you experienced while visiting Mt. Airy Casino & Resort. We are sincerely concerned when we fall short of your expectations. We appreciate the honesty of your review. Your comments will be shared with our management and staff for review and considerations, as we are constantly looking into ways to improve our services. Again,... More 

New York
Contributor
14 reviews 14 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 29, 2012

The Hotel and Casino is set in a very pleasant location - golf course in front and mountains around. Very green and calming. The casino itself was average, four restaurants - Red was very good, the others okay. The crowd was generally older, but that did not bother us. They had an outdoor movie night one evening and fireworks another.... More 

Was this review helpful? Yes 5
gsmgrs, quality control at Mount Airy Casino Resort, responded to this review

Thank you for taking the time to provide valuable feedback on the Mt. Airy Casino. We truly enjoy having you as our guest. We appreciate you taking the time to share your review of our facility and staff. We will certainly communicate your comments with the Spa management for future development of their customer service. As we aim to provide... More 

Philadelphia, PA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 28, 2012

My husband and I decided to stay one night at Mt. Airy to get away (we are relatively local) and had a very nice time. When we booked, we mentioned that it was our anniversary which the front desk staff noted during our check in. We told the front desk that we had also made a reservation for dinner at... More 

Was this review helpful? Yes 9
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for choosing Mt. Airy to celebrate such a wonderful event in your lives. We are thrilled to see that we were able to make it extra special for you and your husband. As a four diamond AAA rated resort we aim to provide the highest level of customer service for every guest. We are delighted to see that... More 

Bensalem, Pennsylvania
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 11, 2012

The mattresses are the worst ever. I informed management after my last visit about their mattress problem and was told all would be replaced by April 1st. I scheduled this trip on their statement that this would be done. I like MT Airy, but they are deceiving their guests and still using really lumpy old mattresses. They also removed the... More 

Was this review helpful? Yes 4
Jackson, New Jersey
2 reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 1, 2012

After I booked this hotel, I saw a TON of reviews, commenting on how terribly smoky the casino area is. I was SO hoping that I would get there and find that it wasn't as bad as they said. No such luck! I'm so dissapointed because everything else about our stay was perfectly wonderful. The rooms were extremely clean and... More 

Was this review helpful? Yes 20
Portland, Maine, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 28, 2012

If you are going to the casino for the day make sure you eat first the dinner, and the Italian place were terrible. My husband and I stayed two nights. Our room was nice, beds very comfortable. The casino was great, nice staff and a lot of penny slots!

Was this review helpful? Yes 7
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Hotel Summarization (Beta)

What travelers say

  • Very nice(9)
  • Golf course(4)
  • Italian restaurant(4)
  • Atlantic city(3)
  • Valet parking(3)
  • Table games(3)

Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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