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Mount Airy Casino Resort

4.0 of 5 312 Woodland Rd., Mount Pocono, PA 18344
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Mount Airy Casino Resort
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Mount Airy Casino Resort
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814 reviews from our community

Traveler rating
    382
    235
    84
    48
    65
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81
480
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mount Airy Casino Resort
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newyork
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 12, 2012

I have been here 1 hour and it is all I expected and worth the money I paid. I will come here again and may take my wife, or not. Just like the pictures on the internet. One issue that just might be me, but I like if valet parking waits 15 min prior to taking your car so you... More 

Was this review helpful? Yes 1
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your review of our facility. We are pleased you enjoyed your visit, and our accommodations were to your liking. We hope to welcome you and "your wife" as guest again in the near future. Thank you for choosing Mt. Airy Casino & Resort. More 

Voorhees, NJ
Contributor
14 reviews 14 reviews
14 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 8, 2012

We were disappointed with this hotel. Even though the rooms were very nice, we thought since they called themselves a 'resort' hotel it would have a pool. But no. It was one of the reasons we stayed there. I should have checked their web site more carefully as they did not mention a pool. The casino was okay but EXTREMELY... More 

Was this review helpful? Yes 6
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your honest review. We truly apologize for any inconveniences you may have experienced on your trip to Mt. Airy Casino & Resort. We are pleased to announce the addition our pool this upcoming summer season. As wee consistently look for ways to improve our services, your comments will be communicated with our management and staff for future... More 

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 7, 2012

My husband and I went here when we were on our honeymoon. We had stayed in a crummy hotel the night before and this was a breath of fresh air. The location is beautiful and exactly what we were hoping for when coming to the Poconos. We are not gamblers and weren't interested in the casino portion of the resort,... More 

Was this review helpful? Yes 3
gsmgrs, Quaility Control at Mount Airy Casino Resort, responded to this review

Congrats to you and your significant other. Thank you for granting us the privilege to be an intricate part of your honeymoon. We appreciate you taking the time to post a review of your visit. We are excited to hear that you enjoyed our accommodations and our amenities. We wish you the best and hope to welcome you as our... More 

New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 4, 2012 via mobile

We stayed here for our anniversary and while we were quite excited to go as well as visit CamelBeach Waterpark - our trip was quite disappointing. When pulling up its breathtakingly beautiful, as well as the lobby - definitely reminds you of a Vegas hotel in the heart of the Poconoes. The front desk was nice and seemed accommodating -... More 

Was this review helpful? Yes 8
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your review of Mt. Airy Casino & Resort. We do regret the circumstances surrounding your stay. Your comments will be shared with the appropriate departments for review, and considerations for future improvements. We appreciate you taking the time to post your feedback. More 

Easton, Pennsylvania
Top Contributor
81 reviews 81 reviews
8 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed August 4, 2012

They really have done a nice job renovating this hotel. The grounds are beautiful. The casino is much better than the nearby Sands in Bethlehem. They could add a few more restaurants. The hotel rooms are modern clean and roomy. The golf course is top notch, valet service is on the ball, I did not use the spa but I... More 

Was this review helpful? Yes 5
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for providing your feedback about Mt. Airy Casino & Resort. We strive to provide a memorable experience and are thrilled to see you enjoyed our updated facility. We hope to have you as our guest again soon. More 

Kingston, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 3, 2012

Pulling up to Valet, the staff was relaxed and friendly. Lobby was beautiful and very clean. Casino allows you to play for hours, bonuses were good. Restaurants are clean and staff is very helpful. Food is very good and priced right. We get comp rooms but it is always such a pleasure at Mt. Airy, I wouldn't mind paying! Hotel... More 

Was this review helpful? Yes 1
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your comments. It is always a pleasure to read when our hard work and dedication to customer service is recognized. We hope to welcome you back again soon. More 

NJ
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 1, 2012

Harrassed by security because I had an infant with me for a surprise b-day dinner with family. Had to escorted everywhere I went because she was under 21( a 5-month old escorted so they can keep an eye on her). The steakhouse "Red" had poor quality steaks and all of the temperatures for the steaks ordered were wrong. Housekeeping never... More 

Was this review helpful? Yes 6
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your opinion and providing us the opportunity to improve our services. Please accept our sincerest apologies for the inconveniences you incurred, and our failure to meet your service expectations. Please be assured this type of service is not indicative of the service standards we aim to achieve. We do appreciate all feedback on our facility, as it... More 

Milton, Pennsylvania, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2012

We visit Mt. Airy Resort & Casino about once a month to play in the casino. Since we just love it up there we decided to get married in the beautiful gazebo on the lake. You can always expect wonderful service and they went above and beyond for us on our wedding day. We felt like a king and queen... More 

Was this review helpful? Yes 2
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

We greatly appreciate your patronage and we are especially pleased that you enjoyed your stay with us. We are very pleased to hear that the superior customer service we strive for was extended to you. Your compliments will be shared with our Spa, Event, Food and Beverage and Convention Staff. It is important to Mount Airy that all our guests... More 

Elmhurst, Pennsylvania
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2012

This place is perfect, service was excellent, rooms where beautiful!! Itialian Rest was great from service to food!! Priced just right!! Casino was very attractive and I would go back and recommend anyone I know to go here!!

Was this review helpful? Yes 2
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for sharing your feedback about Mt. Airy Casino & Resort. We are glad to see our dedication to customer service is recognized and appreciated. We hope to welcome you as a guest again soon. More 

new york
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 1, 2012

Checked in on a Sunday, the casino was not crowded with plenty of seats at the tables. Our room was beautiful overlooking the lake and golf course. The staff was friendly and efficient ,quickly registering us andescorting us to our room. After reading the reviews I was expecting a smoke filled casino that I would need a respirator to breathe... More 

Was this review helpful? Yes 2
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your review. We are delighted to see your enjoyed our facility. We work with an air quality control specialist that monitors the casino floor at all times. This service has greatly improved our air quality. We are happy to see our attention to this issue is noticed and valued. Thank you for your comments, we hope to... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(9)
  • Golf course(4)
  • Italian restaurant(4)
  • Atlantic city(3)
  • Table games(3)
  • Valet parking(3)

Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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