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All 7 Mount Pocono hotels

Mount Airy Casino Resort

4.0 of 5 Resort   |   312 Woodland Rd., Mount Pocono, PA 18344
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Mount Airy Casino Resort
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Ranked #1 of 7 Hotels in Mount Pocono
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 19, 2012
Jerseyguy314 New jersey
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772 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mount Airy Casino Resort
See the most recent reviews
New jersey
Top Contributor
95 reviews 95 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed July 19, 2012

I had been to the golf course and casino several times, but had never stayed there. We were greeted by Krista at the front desk with a smile and the news that there were no non-smoking king bed rooms available, so we were upgraded to a suite. The accomodations surpassed our expectations and the decor, comfort, and value were outstanding.... More

Was this review helpful? Yes 1
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

We appreciate you sharing your valuable feedback about your trip to Mt. Airy Casino & Resort. We are thrilled to hear you enjoyed our resort and golf course. We pride ourselves in providing a sofisticated experience to each and every guest, on every visit. We are excited to see our dedication customer service is recognized and appreciated. We truly hope... More

New Jersey
Top Contributor
54 reviews 54 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 19, 2012

This was our second time staying at Mt Airy. The rooms are new and modern with all the expected amenities. There is a pleasant view of the golf course from the window. However, all this paled when I had to take a cold shower and shave with luke warm water. We ate dinner at Betty's Diner and were very disappointed.... More

Was this review helpful? Yes 2
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

First, thank you for providing your feedback of your trip to Mt. Airy Casino & Resort. We would like to apologize for the disappointing conditions you experienced on your visit. We will certainly communicate your comments with the appropriate departments as a way to improve our services. We hope you will provide us with the opportunity to provide you with... More

New York City, New York
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2012

My wife and I spend one night at Mount Airy Resort and we had a wonderful time. The hotel room was clean and comfortable. The club on the casino floor was very good, for me the DJ was hitting the nail on the head with the songs selection (the best female DJ). The only problem is they need to enforce... More

Was this review helpful? Yes 3
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

We appreciate your review regarding your most recent stay at Mt. Airy Casino & Resort. We are pleased to hear that the "best female DJ" provided you an enjoyable time at our nightclub. We will gladly advise the proper department regarding your comments about enforcing the smoking policies. We look forward to booking your next stay here at Mt. Airy... More

Wharton, New Jersey
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2012

Definitely not enough BJ tables open on late Saturday afternoon (5pm), of which, there were WAY too many $50 limit ones. Couldn't get at a table for a VERY long time. Eventually sat at a $25 table, where I got in an argument because the dealer nor pit boss would tell me what "the book" says to do (i forgot... More

Was this review helpful? Yes 3
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for providing your feedback from your visit to Mt. Airy Casino. We would like to apologize for the unsatisfactory circumstances you experienced while playing on the Casino floor. Your comments will be shared with the floor manager for review and considerations for improvement. As we are always looking for ways to improve our services, we will utilize your... More

Pennsylvania
Top Contributor
91 reviews 91 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 12, 2012

Stayed in one of their 2-room suites and it was a great room, well appointed and comfortable. The Buffet was super-great and ALL facility employees couldn't have been nicer or more helpful. As far as the casino, contrary to many comments here, it is ONLY smoky in the smoking section of the casino. If someone has a problem with smoke,... More

Was this review helpful? Yes 1
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

We appreciate you taking the time to provide your feedback with regard to your stay. Our employees know that they play a large role in each guests stay. We will be sure to pass on your comments to the appropriate departments and encourage them to keep up the great work. Our Casino floor is also equipped with an air ventilation... More

NYC
Top Contributor
60 reviews 60 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 9, 2012 via mobile

There's really nothing special about this Resort, unless you like gambling. Do Not Go with the Kids. If you have kids go to Skytop also in the Poconos.

Was this review helpful? Yes 4
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your review and allowing us the opportunity to improve our services. Feedback such as yours helps us to discuss ways to improve, and provide higher level customer service. While we may not be kid friendly, we are located in an area that is abundant with family activities. We hope this does not deter you from trying our... More

Bronx, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 3, 2012

The hotel is absolutely beautiful including our room. However, the cigarette smoke from the casino permeated the whole lobby and the buffet restaurant. I have asthma and it gave me an asthma attack and shortness of breath for the rest of the night for a few hours. I was trying to escape the polluted city air to get fresh air... More

Was this review helpful? Yes 4
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for posting your review of Mt. Airy Casino. We were happy to hear you enjoyed the facility and its amenities. We were however concerned with your mention of the smoky condition giving you asthma attack. We would like you to know that we work with an air quality specialist and have installed a specific air filtering system; we... More

Long Island City, New York
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2012

The CASINO.... - I guess they made a good attempt but..its missing the feeling that makes you feel important.. the table games need improving... the slots don't pay...the machines are IGT 2nd hand looking... The FOOD - really average... not special at all...waited for a table 40 minutes after the reservation time past.... Their Italian resturant needs a better Chef...... More

Was this review helpful? Yes 5
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your recent feedback and providing us the opportunity to improve our service.We are sorry to hear of your negative experience while at the casino. Please accept our sincerest apologies. We will be sure to take your feedback into consideration in future development. We look forward to the opportunity to have you as our guest, should you choose... More

Stanhope, New Jersey
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 30, 2012

Mount Airy Casio and Hotel was gorgeous! The room that we stayed in was their "King Suite" and it was immaculate, beautifully designed and decorated, and really a great room! The bathroom was fabulous, there was a wet bar, living area. I couldn't have asked for more. The casino was clean and had a great diversity of GOOD table games... More

Was this review helpful? Yes 1
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

We appreciate your positive review of Mt. Airy Casino & Resort. We are thrilled you enjoyed our accommodations and amenities. We are happy your stay was memorable and enjoyable. We do all we can to make sure every customers experience is top notch. We would be delighted to have you as our guest again in the future. We hope to... More

Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2012

My husband and I booked this resort to celebrate our anniversary. I was very nervous after reading the reviews; however, I am glad I made the plans. The rooms were up to date with nice furniture and flat screen TV’s. The bathroom has a walk in shower and the sink has granite counter tops. The hotel is very clean and... More

Was this review helpful? Yes 3
gsmgrs, Quality Control at Mount Airy Casino Resort, responded to this review

Thank you for your review of our Resort & Casino. We are glad to hear you choose to take a chance and book with Mt. Airy. We work hard to make every guest comfortable while they enjoy our amenities and all we have to offer. Management has provided our staff with the highest level of training, making customer service top... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(9)
  • Valet parking(4)
  • Golf course(4)
  • Italian restaurant(4)
  • Atlantic city(3)
  • Table games(3)

Additional Information about Mount Airy Casino Resort

Address: 312 Woodland Rd., Mount Pocono, PA 18344
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mount Airy Casino Resort 4*
Number of rooms: 188
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Also Known As:
Mount Airy Hotel Mount Pocono
Mount Airy Resort

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