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Mount Airy Casino Resort

Certificate of Excellence
Hotel website
312 Woodland Rd., Mount Pocono, PA 18344
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Mount Airy Casino Resort
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894 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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There are newer reviews for Mount Airy Casino Resort
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 28, 2013

The room carpet was dirty . The shower had mold in it. The bed sheets were stained and it smelled of cigarette. The food at the diner was under cooked and over priced.Ive stayed at many hotels and this was the worse service and experience I' ve had. The manager was rude and did not want to address our concerns.... More 

Was this review helpful? Yes 8
gsmgrs, Guest Relations Manager at Mount Airy Casino Resort, responded to this review

Thank you for posting your review of Mt. Airy Casino & Resort. We have made great efforts to provide quality customer service and a memorable experience for our guests, for that reason we are seriously concerned when we fall short of these expectations. Please, kindly contact us directly to discuss the issues you experienced on you stay. We may be... More 

jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

We enjoy staying at Mount Airy. The rooms are immaculate, and very comfortable. The staff is very helpful. The buffet very well priced, and many varieties to choose.Great place a for an overnight stay.

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gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

Thank you for posting your review from your most recent trip to Mt. Airy Casino & Resort. We are thrilled to see you received superb customer service, and our accommodations were to your liking. We work very hard to provide a memorable experience for our guest and look forward to your return visit where we can provide you with exceptional... More 

Washington DC, District of Columbia
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 25, 2013

We went up to the Poconos for a weekend and this resort is literally in the middle of nowhere. It snowed the weekend we went and it made for beautiful scenery! We spent a day in the spa and it was gorgeous. The spa lounge was very relaxing and my treatment (hot stone massage) was perfect. Everyone was very friendly,... More 

Was this review helpful? Yes
gsmgrs, Customer Sercice at Mount Airy Casino Resort, responded to this review

We appreciate you taking the time to provide your review. We are happy to see you enjoyed our accommodations and service. We will share your comments with the SPA in recognition of wonderful customer service. We look forward to your return visit. More 

Brick, NJ
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 25, 2013

I have to give Mount Airy an average review only because I had gone with my husband and under 21 year old son. Let's just establish that while this hotel is nice, it is definitely not for families. Our main reason for staying there was so I could take my son tubing at Camelback and my injuried husband could do... More 

Was this review helpful? Yes
gsmgrs, Guest Relations Manager at Mount Airy Casino Resort, responded to this review

Thank you for taking the time to share your experience from your recent stay with us. We sincerely appreciate your positive comments and we would like to assure you that we have earned the prestigious AAA Four Diamond rating because of our commitment to exceptional service. Please accept our sincere apologies for the inconvenience of the escort policy. Under Pennsylvania... More 

South Central Pennsylvania
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 24, 2013

I must preface this review by stating that we have stayed at the resort several times in the past. This visit happened to be on a Tuesday night and the accommodations were once again very well received by us. The room was very clean and provided us with a great view of the pond (albeit frozen) and the golf course.... More 

Was this review helpful? Yes
gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

Thank you for your taking the time to post your review. We appreciate you return visit. We are happy to see you enjoyed our accommodations and services again. We welcome your return visit where we can provide you with outstanding service again. More 

Port Jervis, New York
2 reviews
5 of 5 stars Reviewed February 23, 2013

Even though I was a "loser" in the casino, our one night stay at this hotel was wonderful. Upon arrival, staff was extremely friendly and helpful (as all travelers know, this makes such a good first impression). Our room was great; updated, clean, and comfy! We had dinner at the buffet, which was just okay, wanted to dine at Red's... More 

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gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

Thank you for posting your review. We appreciate you providing your impressions of Mt. Airy Casino & Resort. We are excited to see you were well greeted by our welcoming and accommodating staff. We strive to provide exceptional customer service and we are happy to see that you were provided just that. We look forward to your return visit. More 

Sodus
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 22, 2013

The Mount Airy Casino was the perfect place for our sales meeting. It offered great meeting space, excellent food, comfy beds, and entertainment for our staff all in one place. When planning a meeting for almost 100 people you need a place which can be flexible and accomodating, the staff did an excellent job. The prices were affordable, definately a... More 

Was this review helpful? Yes
gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

We appreciate you sharing your experiences from you most recent visit to Mt. Airy Casino & Resort. We are elated to see we were able to make your Meeting a gathering space that you were comfortable in and could enjoy. Our Group Sales department is very accommodating no matter how small or large the occasion. We look forward to assisting... More 

Somerset, New Jersey
1 review
5 of 5 stars Reviewed February 21, 2013

I stayed here with some friends over President's Day weekend and was really impressed by my whole experience. First off, the place looks beautiful. How a hotel looks in the professional pictures doesn't usually match up with what I usually see when I go, but in this case they were spot on. The whole place has a contemporary feel and... More 

Was this review helpful? Yes
gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

Thank you for providing your observation of Mr. Airy Casino & Resort. We are thrilled to see you were able to take advantage of our location and enjoy some of the attractions in the area. We appreciate your compliments for LeSorelle Cucina, we will share them with the staff in recognition of a great job! We will communicate your concerns... More 

Horsham, Pennsylvania
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 20, 2013

Took my wife here for a Valentines special package offered by the casino. The one night stay was unusual because most packages require multiple nights to qualify. Booked online from their website and then called to have front desk make dinner reservations at "Red" the steakhouse in the casino. Very nice rooms, and upon check in found our roses and... More 

Was this review helpful? Yes
gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

Thank you for sharing your experience from your recent trip to Mt. Airy. We are excited to see you choose to spend a special holiday with us. We are happy our Valentine's Day package was just the thing to make it extra special. We appreciate you taking the time to posted you review. We look forward to your return visit. More 

Olyphant, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 18, 2013

BEAUTIFUL ROOMS , CASINO , FOOD , GOLF COURSE , SPA AND GREAT SERVICE !! Walk , Run , Hop In Your Car , Limo , Helicopter Or "PARACHUTE IN" (Warning) - WATCH OUT FOR THE LAKE OUT FRONT - And MT. AIRY Will Do The Rest !! I Went To A Wedding At MT.AIRY Last June And Talk About... More 

Was this review helpful? Yes 1
gsmgrs, Customer Service at Mount Airy Casino Resort, responded to this review

"WOW" Thank you very much for such an exciting review. It is GREATLY appreciated! We work very hard to provide a comfortable, sophisticated, and memorable visit for each and every guest. We are truly delighted that you enjoyed every aspect of your visit. We aim to provide nothing but the BEST when it comes to customer service and it is... More 

Hotel Review Summarization

What travelers say

  • Very nice(9)
  • Italian restaurant(4)
  • Golf course(4)
  • Atlantic city(3)
  • Valet parking(3)
  • Table games(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (23)

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