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Paradise Stream Resort

3.0 of 5 Route 940, Mount Pocono, PA 18344 (Formerly Caesars)
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Paradise Stream Resort
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Paradise Stream Resort
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813 reviews from our community

Traveler rating
    271
    262
    127
    86
    67
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3
644
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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  • All months
    (813)
  • Mar-May only
    (183)
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Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

My husband an I have been going to this resort for years. I have always flinched at the price but always felt it was worth it in the past do to the great food and very helpful and energetic staff. This year I was happy to see that the rooms have gotten make overs. We really enjoyed the new TVs.... More 

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

Sadly, we will not be returning to this resort! We were very excited for our visit and left VERY disappointed. First when we got to resort I asked about the skating rink they advertised and was told maintenance would clean it. THAT NEVER HAPPENED. Second I asked about snow tubing and found out it was an hour away. We drove... More 

Was this review helpful? Yes 6
RomanceManager, Romance Manager at Paradise Stream Resort, responded to this review

We're terribly sorry to hear about your dissatisfaction with your recent stay at Paradise Stream. Please consider sending your contact information to poconoromance@covepocono… so we may look up the suite you stayed in. It sounds like you may have spoken with a manager but we want to look through this again so we can ensure these problems do not arise... More 

Travelers are raving about these Mount Pocono hotels

West Chester, Pennsylvania
1 review
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I booked this after the holidays so that we could look forward to a relaxing, fun weekend away. And that's exactly what we enjoyed. I had myself over concerned with all the varied reviews I had read before our arrival, I was even reading them on my drive up there! When we checked in Donna was AMAZING,... More 

Was this review helpful? Yes
RomanceManager, Romance Manager at Paradise Stream Resort, responded to this review

We are thrilled to hear you had a great time staying at Paradise Stream. We will make sure to tell Donna about your kind words; our Team has as much fun being here as our guests do. We look forward to improving your next experience and having you back at Paradise Stream! More 

2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Update before I post my review.. I did email the resort directly first because I had read bad reviews on here and I wanted to give them the opportunity to respond to me before I posted the bad review because I had been there in the past and loved it... Going downhill fast.. Posting my email to them below.. To... More 

Was this review helpful? Yes 9
Vineland, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I just spent 9 nights at the stream. We have previously stayed at both Pocono Palace and Cove Haven. Our time up there was cold. The weather had a lot of effect on that. The staff as always were wonderful, Love seeing Eunice and our CXO Rachel. The dining staff was also great as I have food... More 

Was this review helpful? Yes
RomanceManager, Manager at Paradise Stream Resort, responded to this review

Thank you, Heddi S! We can't wait to welcome you back! More 

Rocky Hill
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked one night at the resort before I read the reviews. After reading the reviews I have to say I was a little concerned about my upcoming trip. I have to say I was pleasantly surprised! The staff was very friendly, the room was extremely clean and the food was delicious. Although we didn't participate in the activities they... More 

Was this review helpful? Yes 4
RomanceManager, Manager at Paradise Stream Resort, responded to this review

Thanks! See you next time, Lori G. More 

York, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Very disappointed by my experience at this resort. We have stayed at Pocono palace previously and loved it! We even got engaged there! This place was not up to par with our previous experiences. We felt like we were treated poorly throughout our stay for using a groupon. It was as if we didn't pay at all instead of the... More 

Was this review helpful? Yes 4
RomanceManager, Manager at Paradise Stream Resort, responded to this review

We are very sorry to hear this, Ashley G. We want every stay in the Land of Love to be romantic! We would love to check out your suite and speak to you about your stay. Please consider emailing us at PoconoRomance@covepoconoresorts.com. More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I go to Paradise Stream twice a year. The front desk are so helpful and accomodating - a special "thank you" to Donna and Julie for being so wonderful. The Manager always stops us and thanks us for coming again. At Paradise Stream you are not just a reservation number but treated as a VIP. We stayed... More 

Was this review helpful? Yes
RomanceManager, Public Relations Manager at Paradise Stream Resort, responded to this review

Hello Colleen! We are absolutely thrilled your experience was so positive. The dedicated actions of our team members really embody our commitment to customer service and we couldn't be more proud of their individual efforts to ensure your stay was beyond your expectations. We'll make sure Donna, Julie, and Juan know how happy you were with the service provided and... More 

Irvington, New York
1 review
2 of 5 stars Reviewed 1 week ago

I have never been to the area and I am looking forward to my stay. When I read reviews there seems to be discussions about check -in and cleaning issues should I worry? Well having just returned I guess I should have worried. First we waited about 2 hours for our room to be ready, even though at check-in we... More 

Was this review helpful? Yes 1
RomanceManager, Manager at Paradise Stream Resort, responded to this review

We are very sorry to hear this and would like the opportunity to speak to you about your stay. Please consider emailing us at PoconoRomance@covepoconoresorts.com. More 

Warwick, Rhode Island
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let me begin by saying just about a year ago I wrote a stellar review of this place, and we had a great time. This review will be drastically different. Day 1 we drove 5 hours to the Paradise stream resort. Upon arriving we went to our room. We noticed the bed was made up wrong, the comforter was laying... More 

Was this review helpful? Yes 3
RomanceManager, Manager at Paradise Stream Resort, responded to this review

I apologize about the housekeeping issues you mentioned and would like to speak to you getting you back to the Land of Love. Please consider reaching out to me at PoconoRomance@covepoconoresorts.com. More 

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Hotel Summarization (Beta)

What travelers say

  • Cove haven(8)
  • Round bed(3)
  • Diana Oasis(3)
  • Dining room(3)
  • Great time(3)
  • Champagne Tower(3)
  • Hot tub(3)
  • First nights(3)

Additional Information about Paradise Stream Resort

Address: Route 940, Mount Pocono, PA 18344 (Formerly Caesars)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Paradise Stream Resort 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Paradise Stream Hotel Mount Pocono
Caesars Paradise Stream Hotel
Hotel Caesars Paradise Stream

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Champagne Tower Suite (49)
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Diana's Oasis Suite (26)
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Garden of Eden Apple Suite (39)
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Jacuzzi Suite (26)
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Lakeside Villa Suite (42)
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