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All 7 Mount Pocono hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   3189 Route 940, I-611 & I-380, Mount Pocono, PA 18344
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Ranked #3 of 7 Hotels in Mount Pocono
A recent review
5 of 5 stars Reviewed May 26, 2014
AJR56 Hackettstown, New Jersey
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198 reviews from our community

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    33
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64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn & Suites
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Hackettstown, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2014

I have stayed here a number of times, & have never been disappointed. Clean rooms, comfortable beds, wonderful hot breakfast and a staff that goes out of their way to make your stay a great experience. My wife and I have already booked our next "get away" weekend. You will not be disappointed if you stay here!

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Mississauga, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 21, 2014

The beds were good and you have a choice of soft and firm pillows. The room does provide a good night sleep. The room was clean and the beddings and towels were clean. No musty smell in the room. They changed the towels everyday but did not replenish the toiletries. Breakfast was good but sometimes they were slow in refilling... More

Was this review helpful? Yes 1
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time out and writting a nice review on our hotel. We are glad that you did have a good night sleep and that you did enjoy the breakfast, I apologize that we were a little slow at times to refill our breakfast items. We hope to see you again in the near future. Thank You, Anthony... More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 30, 2014

Overall this hotel is very run down and dirty. The pool and hot tub area is grimy and gross. The pics on the website are very deceiving. The rooms smell musty and dingy. The breakfast in the morning is pretty bad. The front desk staff is very rude. I would never recommend this hotel to anyone and would never go... More

Was this review helpful? Yes 3

Travelers are raving about these Mount Pocono hotels

Silver Spring, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 23, 2014

My husband and I stayed at the hotel over the Easter weekend. Let me say the front desk staff are very nice and friendly. But the room was pretty run down. There were stains on the chairs in the room and I had towels and pillowcases with stains on them. Every time you flushed the toilet, the pipes made a... More

Was this review helpful? Yes 2
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2014 via mobile

Comfortable, clean and pleasant staff. Breakfast was good and plenty. Only downfall was that the pool and jacuzzi was very cold. We booked so that we can soak after all day activities and wished we were told that the these were not working properly. Overall, good stay and accessible to many activities.

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Mount Pocono, Pennsylvania, United States
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2014

Comfort Inn & Suites is beautiful on the inside, nice and cozy fire place and lounge area. I never had a problem with customer service, very friendly and clean atmosphere. Continental breakfast is available. Rooms are in very good condition and comfortable as well. There is no restaurant in this hotel but not even 5 minutes away a Perkins Restaurant... More

Was this review helpful? Yes
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time for such a nice review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Anthony J.... More

Long Island, NY
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2014

Have been here a handful of times while visiting family or for a ski weekend. Most of ours stays have left us with an impression of a no frills, pretty clean, budget friendly experience. The morning breakfast is perfect for families who are happy with a quick bowl of cereal, bagel or home made waffle and juice - when you... More

Was this review helpful? Yes 1
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Anthony J.... More

Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

Stayed there for a weekend and both my girlfriend and I really enjoyed our stay. Very friendly and helpful staff, comfortable and cozy room, very good location nearby the local Cassino and Camelback mountain. Definetely would come back.

Was this review helpful? Yes 1
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

We are glad to hear that you had a great time at our hotel. Thank you for your comments. We hope to see you again in the near future. Thank you Anthony J. Regan, Sr. CLM General Manager More

Park Ridge, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2014 via mobile

Kenny @jody we stay here often an always enjoy our stay nice rooms nice staff an clean .front desk people always helpful .very close to highway casino bailys restaurant camel back good break fast included an an the rate is always fair. The other hotels in the area are old beat up places . Been traveling to poconos for many... More

Was this review helpful? Yes 2
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

Dear Kenny & Jody, Thank you for your great review on our hotel. It is always a pleasure to see you and the family when you come to the hotel, its like you are family. I will make sure to pass your comment over to the staff, we do our best to make sure all of guests have a good... More

Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 15, 2013

I have nothing bad to say about this hotel. Reasonably priced. Conveniently located, easy to find right off the highway. Decent sized rooms, AND very clean. Very comfortable beds and pillows. A better quality breakfast than some Comfort Inns I've stayed at. Cozy, well appointed dining/lobby area. Good WiFi connection, quick. My hat is off to a very cordial, hospitable,... More

Was this review helpful? Yes 1
gmpa310, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to comment on our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank You, Anthony J. Regan, SR. General Manager More

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Additional Information about Comfort Inn & Suites

Address: 3189 Route 940, I-611 & I-380, Mount Pocono, PA 18344
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 65
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Also Known As:
Comfort Hotel Mount Pocono
Comfort Inn And Suites
Comfort Inn Mount Pocono
Mount Pocono Comfort Inn

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