I stayed at the comfort inn and suites with my husband as a surprise for his birthday. When I was shopping around for different hotels to stay at I came across this website which was a little helpful. Although the people that reviewed this hotel before me were very negative, i found myself to be very worried that I was... more

The staff was incredibly friendly from check-in to check-out. Pool and spa were enjoyable and the room was a very nice size and clean. Breakfast is complimentary and friendly staff is there to assist with anything necessary. I felt very welcome and enjoyed my trip that much more because of it. more

I travel for a living. I have been working in the Poconos for 5 + years now. I have stayed at all of the surrounding hotels, including those designed for "business travelers". The Comfort Inn and Suites is the best hotel up here for the price. The staff is excellent, especially the manager. They always bend over backwards to make... more

Stayed labor day weekend. HOT TUB is LUKE WARM at best. Many bad situations to mention, too numerous to mention. Very expensive for what you get I paid $135 per night. Save your money and alot of frustration. STAY AWAY FROM THIS HOTEL. more

We were meeting a family member and needed an affordable overnight place to stay--a difficult find in the Poconos on a summer weekend. The Comfort Inn seemed to be the best compromise between quality, location, and price based on other reviews. Our stay almost met my middling expectations. On the plus side, the bed was comfortable, the room was clean--but... more

We were on a casino hopping adventure ending with Mt Airy. My car decided to have transmission trouble so we sought an Inn. It was 1 AM and storming out. I had a Pennsylvania Travelers Book from one of the Visitor Centers with a coupon for the Comfort Inn. I found the guy at the front desk to be very... more

The Staff members at this hotel were very dishonest. After inquiry on room availability, a request was made to hold the room, not reserve. A subsequent call was made to cancel the hold yet the staff charged my credit card! Not only did they charge my card, they proceeded to charge me twice, stating that I reserved 2 rooms!! When... more

For the following reasons I would never stay at this hotel again. 1. Poor air quality in rooms: We booked a suite for us and our two children (we were a total of four). In the first room (Room 104), the housekeeping did not leave the air on, so the smell was horrible & the room was musty. Even the... more

We were checking at the same time as a large wedding party, and though we waited a little while for the clerks to clear each guest, we were received at the desk with the utmost courtesy and reguard for our comfort. check-in was fine. Our stay for family business over four nights was always clean and very quiet, Housekeeping was... more