We were checking at the same time as a large wedding party, and though we waited a little while for the clerks to clear each guest, we were received at the desk with the utmost courtesy and reguard for our comfort. check-in was fine. Our stay for family business over four nights was always clean and very quiet, Housekeeping was... more

I have never found a decent hotel in the Poconos. I would say this is probably the best one I've stayed in, but I still was not comfortable. The signs hawking the safe and saying the hotel was not responsible for break-ins when I arrived did not fill me with confidence. The woman at the desk was harried, disorganized, and... more

Stayed one night April 2009. Arrived in the evening. No one out at front desk area when I arrived. Rang the bell. Very easy check-in. Room was average. Clean. Read previous accounts and no bed bugs to be seen/felt. Bathroom clean. Everything worked/functional in the room and bathroom. Gentleman at the front desk was nice, but I had to go... more

Stayed for a weekend. The staff was very helpful, room was extremely clean. do not believe the comments about bed bugs. This is my fifth stay here, and I've had different rooms each time, all were spotless!! Nice breakfast, and close to all attractions. Would definately stay here again! more

do not stay at this hotel unless like bed bugs ...which i dont ...and never thought i would ever encounter those nasty bugs. myself my boyfriend my sister and her husband stayed at this hotel in january of 09. we woke up in the middle of the night to find little bugs all over all 4 of us ..we immediatley... more

My friends and I stayed here for a weekend ski trip in December and were pleasantly surprised by the hotel and its staff. The hotel lobby is amazing and has a great lounge area/big screen TV and a full breakfast in the morning. The staff is very friendly and responsive (called for extra towels which came to the room in... more

We dropped in without a reservation and were pleasantly surprised to find a clean, well-run hotel. Our room was lovely, as was the large lobby area. The staff went out of their way to serve us, even coming to our room at 1:00 AM to help with the TV remote. We called [--] to get a senior rate of $87.00-good... more

My husband and I traveled up to the Poconos to see all the lovely fall foliage and spent the night here on 10/10. The location and price sounded good to us, but what really had us excited was the fact that it was 100 percent smoke free. I thought I had died and gone to heaven! No nasty smoke anywhere!... more

Three of us, women, stayed in a room at this Comfort Inn and woke up during the night to discover that both beds were "full" of bed bugs. Bites were evident by the blood on the sheets! The hotel seemed to be aware of the problem when we spoke to the hotel clerk in the morning. There was an offer... more