Well to start, my husband and I always stay at Choice Hotels when we travel. He is not the type to ever complain when something is wrong but with this hotel, he finally stepped up to the plate it was so bad! We got to the Quality Inn at around 2pm. The outside didn't look too bad! The lobby was... more

Let's start with the Good: Staff very friendly and willing to help - to the best of their ability; bed was comfortable with good quality, clean linens. Towels in the bathroom are small but of good quality. Shampoo, conditioner & lotion provided. I just added another star to my review because of the location of the hotel; very convenient to... more

We stopped off at this hotel at night in the middle of a storm. The receptionist (Christina?) was very friendly and helpful. The room was surprisingly spacious and well fitted out. The reception called minutes after we got into the room to enquire if we needed anything. A good nights rest when we needed it desperately, good value overall. The... more

We found The Quality Inn to be very comfortble and inviting. Check in was a breeze. The room did have a slight musty smell but after a few mintues with the AC on it went away. The room was nice sized and clean. The pool area was clean and well kept as well. Over all I would stay there again... more

Stayed July 4th weekend. This is not the worst place but the rates are pretty high for what you get. There really are no "nice" hotels in this area. Most people don't spend too much time indoors when visiting the Poconos anyway so for a place to crash it's OK - clean sheets, clean bathroom, bad coffee, decent continental breakfast,... more

Called today to cancel our reservations for next weekend due to schedule change, & they have been dropped by Choice Hotels, but could not get an answer why. From reading the recent reviews, I'd say complaints from guests. more

Worst, unprofessional customer service. When in doubt about this hotel- call their corporate office!!! We had reservations 3 months in advance and come to find out 16 days prior to our vacation time (holiday weekend) we were notified by a PRIVATE email no phone call indicating our room will not be available. Doesnt give us much time to make another... more

What a disater, the hotel was gross, no towels no cot that i asked for, had to go to main desk to get my cot and more towels, pool was gross. Restaurant next door at Baileys was excellent thats it the room was cold the heater in to wall had ice on it, there was more rock salt inside on... more

I was very scepticale to stay at this hotel after reading the reviews. I decided to go ahead and keep the reservation as we would be out most of the time. We arrived at the hotel around 12pm and our room was not ready. Around 1pm I recieved a call from the hotel that we could check in. The room... more