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Hotel M, Mount Pocono

1244 Pocono Boulevard, Rt. 611, Mount Pocono, PA 18344 (Formerly Quality Inn & Suites)
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Best prices for: 1 room 1 guest
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Hotel M, Mount Pocono
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Hotel M, Mount Pocono
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143 reviews from our community

Traveler rating
    18
    34
    18
    22
    51
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (35)
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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

I will go back n stay in this hotel, it was clean, everything is near,restaurants, stores, entertainment, pool was good, breakfast was good, friendly workers,stood the weekend and prices were good too.

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Valdosta, Georgia
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got a chance to work in the local area again. Decided on Hotel M due to their location and prices (and they carry AMC). The room is much bigger than they look online. The bed is huge and comfortable. Big flatscreen TV. Mini fridge and microwave.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I read plenty of reviews before coming here thinking it would be an okay experience for a decent price and I was terribly wrong. I got the king hot tub suite with a fireplace for my boyfriends birthday after a long day of skiing. The entire lobby smells like smoke and the inside just feels dirty. The room is exactly... More 

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Travelers are raving about these Mount Pocono hotels

Plainfield
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel has a good location and offers a complimentary breakfast but much has to be done in terms of cleanliness. My room was in the far rear end of the hotel on the ground floor. Entering from the back I thought I was entering a warehouse until I pull the first door open. Even though the place smells good... More 

Was this review helpful? Yes 3
Caldwell, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Hotel M many times and always have a great experience. The staff is very friendly and accommodating. In fact, the Front Desk and GM went over and beyond to make our stay more enjoyable. The location is great if you are looking to visit the area attractions. My wife and I love the Jacuzzi suites. If... More 

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have always succeeded. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout your stays. We're glad you... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location. My husband enjoyed 3 days. If you don't have a car the blue line aka the pocono phony takes you to the casino and other local attractions. The hotel has contanental breakfast and if you want dinner there is a Wendy's down the road, a Jamaican restaurant right across the road and a... More 

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GMHotelM, Manager at Hotel M, Mount Pocono, responded to this review

Your five star review is greatly appreciated. I am glad that you enjoyed the value and the convenient location, hospitality and services of our hotel! We are all looking forward to your next visit and hope it will be just as enjoyable. More 

West Haven, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The room had some of the comforts of home. Tv,fridge,microwave the rooms were comfortable the room was clean would definitely stay again. The hotel was close restaurants and shopping. There was also a heated pool in car you felt like a swim on a cold night.

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GMHotelM, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are glad your stay was comfortable and we look forward to your next visit! More 

Yonkers, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 17, 2015

This hotel should be condemned. It is run down, filthy and just horrible. There was food and soiled linens in the hallway, garbage in the stairwell, cigarette burns on the bedspread and tons of burns on the counter in the bathroom, stains in the carpet stains on chair and ottoman. The rear entrance door had a broken lock on it,... More 

Was this review helpful? Yes 1
GMHotelM, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for sharing your experience, and I am very sorry for the inconveniences that you experienced at our hotel. We do appreciate that you've taken the time to bring the matter to our attention. Your feedback will help us to grow and evolve and I thank you again for taking the time to write an insightful review and to... More 

1 review
2 of 5 stars Reviewed January 23, 2015

First thing's first, if you plan on coming to hotel M in mount pocono during the winter months..do not! The parking lot was a complete disaster. Not only the parking lot was covered with ice and black ice..so were the side walks!!!...it had snowed maybe a day before and yet they had lacked to put some salt down. The least... More 

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GMHotelM, Manager at Hotel M, Mount Pocono, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention... More 

Edison, New Jersey
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 29, 2014

If you are visiting Camel back Mountain for Ski & Snowtubing, I recommend this hotel for stay which is about 15 minutes from this hotel. The rates of this hotel compared to hotels near the ski area are quite lower and the quality of your stay is about the same. Us along with another couple stayed here and enjoyed our... More 

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GMHotelM, Manager at Hotel M, Mount Pocono, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. I am so glad that you enjoyed the breakfast and the service especially the waffles. It means a lot to hear from guests who are satisfied with all of our services and amenities. We appreciate that you have taken the time to let... More 

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