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All 7 Mount Pocono hotels

Hotel M, Mount Pocono

2.0 of 5 Motel   |   1244 Pocono Boulevard, Rt. 611, Mount Pocono, PA 18344 (Formerly Quality Inn & Suites)
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Hotel M, Mount Pocono
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35%
Ranked #5 of 7 hotels in Mount Pocono
  • Reviews (126)
  • Photos (68)
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  • Room tips (26)
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126 people have reviewed this hotel

Traveler rating
    12
    31
    18
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    47
See reviews for
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After a very poor experience down the road, I can say that this was a wonderful spot! Not only did the very nice woman over the phone help as out at the last minute, but we also received a great rate for an awesome room! We showed up within the hour, had a very nice clean air conditioned room AND... More

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We appreciate you mentioning that you received a great rate for a wonderful suite room. We thank you for... More

Jamesburg, New Jersey, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My overnight stay was a very short. So I did not get to explore the small 2 floor hotel. The rooms were outdated but clean. In the room there was a nice size refrigerator, microwave small coffee pot iron and iron board. In the bathroom there was a blow dryer. Those items are very important to me when booking a... More

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

It means a lot to us that you took the time to share your experience following your recent stay at our hotel. We are very pleased that you had an enjoyable stay. We appreciate you mentioning that we offer clean and comfortable accommodations and we are conveniently located. It was a pleasure to have you with us. We look forward... More

Long Beach, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

I just stayed in this hotel for the Pocono Raceway event with my husband and son. I must say my husband I read the reviews before making a final decision on booking. Some were good, some were negative I was skeptical but we decided to follow what was positive and I'm glad I did. The service and the price we... More

Was this review helpful? Yes
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and hospitality standards. We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It means a lot to us that you have taken the time to share the many positive features with us. It is... More

Belleville, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 17, 2014

stayed this past weekend. the photos would have you believe that it is an updated and modern hotel...but it is not! kudos to the photographer. the entrance smelled heavily of cigarette smoke as did the hallway to the elevator. the second floor smelled more promising until we opened our room door....putrid...the best i can compare it to was floral vomit.... More

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

We are sorry to hear that we did not manage to provide you with the comfort and accommodation level that met your requirements. You can be certain that we will give your feedback due attention, as we put utmost importance on guest satisfaction. Your comment regarding the unpleasant odor you encountered in the hallway, elevator, and your room will be... More

towanda
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 9, 2014

I will agree on the friendly staff, BUT they don't own this hotel. I try to be very fair in my reviews. If you like Clean slightly bleach smelling sheets, rooms that have a delightful odor, clean tub you just want to sink down into, or pool that is clean and inviting DON'T STAY HERE, this is the opposite. If... More

Was this review helpful? Yes 3
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

We would like to apologize for failing to live up to your expectations. We want to assure you that we value your feedback, and we will use it to assist us in correcting our deficiencies and further improving our services. We truly regret that what you experienced was a deviation from our room standards which put great emphasis on cleanliness... More

Levittown, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

My family had a great time staying here on the Memorial Day weekend for the first time. Friendly staff - clean rooms with comfy beds n great breakfast and it was easy to find food nearby for lunch n dinner. The pizza delivered one night also! It was worth the money spent! My daughter loved the heated pool and I... More

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

It is so nice to hear that you thoroughly enjoyed your recent stay at our hotel. Our commitment to delivering the highest level of service to our guests is reinforced by wonderful feedback such as yours. You have our heartfelt thanks for your positive comments regarding our accommodations, amenities, food, and staff. It was such a pleasure to have you... More

Waynesboro, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2014

My fiancé and I stayed for a night as we finalized our wedding at the Inn. The room was clean, comfortable, the staff was very nice. We have 7 rooms book for our wedding for guests to stay at this October. True it may not be the Ritz Carlton but it's a decent motel for a nights rest.

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Our commitment to delivering the highest level of service is encouraged by feedback given by our valued guests. They help us correct and improve our services to better achieve our goal of becoming the preferred hotel stay. We thank you for appreciating our clean, comfortable rooms, and for commenting that we have a very nice staff. It was great to... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 10, 2014 via mobile

To start the young lady behind the counter was a sweetheart and was probably the best part of the hotel. The bed was so uncomfortable and squeaky. I had to shut the air conditioner off cuz of how noisy it was Which then led me to see we also had a noisy minifridge. 2 towels in the room???? Anyone traveling... More

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. First of all, you can be assured that all reviews about our hotel come from all of our guests. We do not solicit positive reviews. Regardless it's a good or bad review, we take all of them into account. We firmly believe that... More

Brooklyn, New York, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 6, 2014

Starting from the day BEFORE we checked in, I had a pleasant experience with this hotel. I didn't think I was going to be able to make my trip to PA for a Sweet 16 party, so I called the day before. After learning of their 3 day notice cancellation requirement, I asked that if I could not make it... More

Was this review helpful? Yes 2
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

You have our heartfelt thanks for choosing Hotel M, Mt Pocono and for your wonderful review. We are tremendously pleased that you have had a blast during your stay. We thank you for being very detailed in your review and for noticing how clean and well maintained our rooms and facilities are. Positive reviews such as yours propel us to... More

nj
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014 via mobile

Me & my bf stayed 1 night, wanted a hotel near Mount Airy Casino. I called, asked for the non-smoking king room with the heart shaped hot tub.. booked in minutes, such a nice girl on the phone. arrived to check-In - desk girl was sooo nice! checked into room 142 - super clean .. I am the type of... More

Was this review helpful? Yes 1
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

It is our goal to provide the best lodging experience to our valued guests and we are pleased to hear that we were able to deliver during your stay. We are very transparent and open to any feedback and opinions that our guests may have. We take these as positive criticisms that will help propel us to serve you even... More

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Additional Information about Hotel M, Mount Pocono

Address: 1244 Pocono Boulevard, Rt. 611, Mount Pocono, PA 18344 (Formerly Quality Inn & Suites)
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel M, Mount Pocono 2*
Reservation Options:
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Also Known As:
Quality Inn & Suites Mount Pocono Hotel Mount Pocono
Quality Inn And Suites Mount Pocono
Quality Inn Mount Pocono
Mount Pocono Quality Inn

68 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more   less 
Number of rooms
80

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