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Holiday Inn Morgantown / PA Turnpike

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6170 Morgantown Rd, Route 10, Morgantown, PA 19543
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Holiday Inn Morgantown / PA Turnpike
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Holiday Inn Morgantown / PA Turnpike
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108 reviews from our community

Traveler rating
    17
    39
    37
    7
    8
See reviews for
31
22
4
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 25, 2015

Recently stayed at this hotel during a Ski Trip getaway weekend. First time in this hotel and I must say the rooms were comfortable. I was on the first floor and located a few feet from everything. I'll go over what I liked and didn't like: Staff- Very nice and polite considering they were dealing with a party crowd that... More 

Was this review helpful? Yes
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Wow! What a great weekend it was. You are correct, it was a party weekend, and all had a good time!!! We are happy to see that you found our staff accommodating and our rooms comfortable. I am disheartened to hear about the food. The only way we get better is by hearing back from our clients, so thank you... More 

Houston, Texas
Top Contributor
80 reviews 80 reviews
69 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed January 7, 2015

Upon arrival i was greeted by alice. Check in was a breeze. Parking fir any size vehicles. Plenty of food within walking distance. Rooms are nig and clean. Decor is up to date. Big pool for any season. Will return. Thanks staff for a great stay.

Was this review helpful? Yes
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for taking the time to leave feedback. We hope to have you visit with us again in the future. More 

2 reviews
3 of 5 stars Reviewed January 4, 2015

A large group of families stayed for our annual holiday gathering. We have for the past 3 years. No one offered us the voucher for free kids meals! Once we did have breakfast today all of us were slammed with an automatic 18% gratuity and taxes on the entire meal before the. discount. No one said a word!! No communication... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Morgantown / PA Turnpike, responded to this review

Dear TheLotus17, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations regarding customer service. We will address this concern. We take all reviews positive and negative very... More 

Fairfax, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 2, 2014

Stayed at this hotel one night for a wedding. Check-in was disorganized, but desk staff tried to be helpful. Rooms were fine. No comp breakfast; on-site restaurant with mediocre food and even worse service. You might do better to eat at the the McDonald's which is just short of being on site. Uneventful stay. Served its purpose. Almost the only... More 

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My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for leaving your comments. I am sorry that the food and service in our restaurant were less than anything but perfect. We do strive to make our guest feel valued and appreciated. With that being said, I will certainly forward your comments to the appropriate managers. Again, thank you very much for you feedback and I am glad... More 

Norwood, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 15, 2014 via mobile

This hotel was what one would expect from most Holiday Inns, satisfyingly average. The room was clean and comfortable. Check in was fairly quick and painless. No complimentary breakfast. There is a restaurant and bar on site. The food was decent but the service is slim. Not enough employees working the restaurant. The ones that were there did hustle though... More 

Was this review helpful? Yes 1
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for taking the time to leave feedback for our hotel. Good or bad, we do review comments with all departments to see what we can do to make our guests stay better. Again, thank you! More 

JACKSON
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

We were with a wedding party this weekend (Nov1-2, 2014) everything was at the hotel and the service was wonderful! The rooms were specious and was kept clean. The food was wonderful. The people were friendly and very helpful. It turned out to be a great weekend. And only about 2 1/2 hr drive from Washington, DC.

Was this review helpful? Yes 1
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for taking the time to leave a review. I am so happy to hear that we met your expectations. The wedding of Katrina and Darryl was indeed wonderful and we are glad that you were able to share it with us. More 

Cambridge, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 23, 2014

We stayed in the hotel for a convention. The rooms were spacious but not much light. The one window in our room was more of a vision -- it look out into the Lobby and you really didn't get much light -- so outdoor view or sunlight. The housekeeping was less than desired. Our room was never cleaned until after... More 

Was this review helpful? Yes 1
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for taking the time to leave a review. We are sorry to hear about your issues with housekeeping and we will certainly look into that. As far as the sunlight, we do offer both interior and exterior rooms. With the exterior rooms your would be exposed to more sunlight. If you are in the area again and we... More 

Davis, CA
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 19, 2014

Check-in was problematic. Staff at the front desk thought we booked 3 rooms, but our confirmation said 2 rooms. Resolving this problem was time consuming and frustrating after flying from coast to coast and driving an hour from the Philadelphia airport. Other members of our wedding party also mentioned problems with check-in. The hotel had relatively new paint and carpets,... More 

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My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

I am sorry to hear that your expectations of The Holiday Inn Morgantown were less than perfect. We take pride in our property and our customer service. We appreciate you taking the time to leave your feedback as this is how we learn and grow. There is absolutely no excuse for your room not being serviced and for slow service... More 

Quakertown, Pennsylvania
1 review
3 of 5 stars Reviewed October 15, 2014

Attempting to check in at 4:30 was a problem. Was asked for 20 mins to get room ready. Gave them 45 minutes. Room still not ready waited another 15 before checked in. Also got a phone call from front desk at 9:30 pm waking us up from a sound sleep because they thought they had mistakingly sent someone else's luggage... More 

Was this review helpful? Yes
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for taking the time to leave feed back for the Holiday Inn Morgantown. I can certainly understand your frustration about the the check in time. It was an extremely busy weekend and our staff worked diligently to get the rooms back into inventory as quickly as possible. Thank you for letting us know your impression as it helps... More 

Huntingdon, United Kingdom
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 4, 2014

We arrived at the hotel late evening. Reception was quite curt, but business-like. Our room was large and well provided. A good breakfast - self service but cooked to order. Staff in the restaurant were particularly friendly and helpful. Our Saturday evening meal was served in the bar as there was a wedding in the restaurant. Good food. Our 4th... More 

Was this review helpful? Yes 1
My1stlove, Director of Sales at Holiday Inn Morgantown / PA Turnpike, responded to this review

Thank you for taking the time to leave the Holiday Inn Morgantown a review. It is very nice to hear the perception from the "other side of the pond" Glad that you were able to experience our neighbors in Lancaster, the Amish. Definitely a completely different culture from the hustle and bustle of today's life. Our hotel is centrally located... More 

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