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SpringHill Suites Scranton Wilkes-Barre

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19 Radcliffe Dr, Moosic, PA 18507
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SpringHill Suites Scranton Wilkes-Barre
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SpringHill Suites Scranton Wilkes-Barre
SpringHill Suites Scranton Wilkes-Barre
SpringHill Suites Scranton Wilkes-Barre
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136 reviews from our community

Traveler rating
    80
    37
    11
    5
    3
See reviews for
62
27
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Up to date hotel, but being in the industry there are quite a few issues that proper PM would help. The horrible bench cushion in the main lobby and the broken door on the breakfast bar area. The room itself had issues as well, staining from upstairs leak, wallpaper peeling in the bath, loose towel racks and the deck of... More 

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Syracuse, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The husband and I decided to get away for the weekend. We arrived Friday afternoon and were so nicely greeting by the attendant at the front desk. Right then we knew we were in for a good stay. She even told us not to forget the fireworks at the ball park at 10 PM which we would be able to... More 

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Belmont, New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at Springhill Suites in the Scranton/Wilkes-barre area April 2015. This is the best hotel I have ever stayed at. The room was set up well. It had a very comfortable couch with tray tables to eat at, a desk and a "kitchen area". The " kitchen area" was microwave, ice bucket and drinking glasses, coffee... More 

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Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

We wold like to say thank you for saying we are the best hotel you ever stayed at. That means a lot to us that we were everything that you had hoped and more. We hope that you do come back and stay with us again. More 

Virginia Beach, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2015

We stayed one night and we loved it. There was a game or something so there were big crowds making noise, but not too bad. The room and bathroom looked in great condition. The fixtures were very contemporary and a surprise quality for Spring Hill Suites. The breakfast was average serving pre-made dry scrambled eggs and other common offerings. There... More 

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Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

We are very happy to hear that your stay here at SpringHill Suites was a good one. We hope that you come and stay with us again soon. More 

Los Angeles, California
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 21, 2015

My wife and I were very impressed with our stay at the SpringHill Suites in Moosic. What impressed us most was how big and spacious our room was. Also, the room was clean and spotless. The breakfast was included and I was impressed with all the hot items we got to choose from, things like eggs, bacon, and sausage, not... More 

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Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

We are very happy that you will be returning to this hotel again within the year. We are also happy that we were able to meet your expectations during your stay from the cleaniness of the hotel room to our breakfast. More 

Top Contributor
55 reviews 55 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 13, 2015

Stayed just one night room was ok clean staff at check in was good later went down for some coffee and tea but no regular haft and haft just flavors girl at desk said I could walk over to the town place they had some but no one around to bring over reson they didn't have any was big weekend... More 

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Matthew E, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

I'm very sorry to hear that your stay was below average with us. We will strive to do a better job for you, as our guest and our future guests as we will be correcting this issue for future stays here with us. More 

New York
Top Contributor
64 reviews 64 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed April 12, 2015

Irecently traveled to Moosic Pa to see the NY Yankee farm team the Scrantom Railriders play agame . The highly recomends any of the tree Marriott nearest the stadium. I guess I picked the WRONG one. I had made my reservation and noted early arrival and late checkout . Upon arriving only an hour early (2pm) I was informed my... More 

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Matthew E, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

We are very sorry to hear that you had an AWFUL. We will be using this as a training experience for the future and will be correcting these issues for future guests. We do hope that you will come and stay with us again. Again we do apologize for any inconvenience that was caused this past wekend. More 

Huntsville, AL
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 10, 2015

This hotel provides "almost" what I expected from a marriott Springhill suites hotel: clean, helpful staff, and quiet. I stayed there this week for three nights during a business trip. It is clean and the staff is great. The big minus is its location. It is located next to a very nice stadium. On the third night (Thursday night) I... More 

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Matthew E, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

We want to first thank you for staying with us and complimenting us on the cleanliness of our hotel and our ever helpful staff. Secondly, we do regret that you felt the location is bad for travel due to the fireworks that the local stadium had on Thursday night post baseball game. We will be using this as a learning... More 

Ohio
Top Contributor
54 reviews 54 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed April 8, 2015

We only spent one night at this hotel, but I would certainly book it again if we ever find ourselves driving through Pennsylvania again. The hotel has a more modern, upscale feel than I had expected. The room was very clean, and the layout was great for our family of 5. The two queen beds were comfortable, however, my son... More 

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Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

OhioMomof3, We are pleased that you had a pleasant stay with us on your drive through Pennsylvania. Glad that our showers were powerful enough to do the job. We will be sure to pass on to our staff about your stay and that they were friendly and able to make your stay enjoyable. More 

Williamsburg, VA
1 review
5 of 5 stars Reviewed April 6, 2015

We travel through this area several times each year. We've tried a number of hotels in the area (including other Marriott properties) and had not found one that was a stand-out until we stayed here last weekend. The room was large and well laid-out. Furniture was comfortable; we had a room with a sofa - plenty of room for two... More 

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Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Spoonwood, We would like to say thank you for choosing this hotel as a stand-out in the area. We are happy that you had a great stay in our clean and comfortable rooms. We will our staff know that they are doing a great job as well. Please come back and stay again if you are ever in the area. More 

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