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All 4 Moosic hotels

SpringHill Suites Scranton Wilkes-Barre

3.0 of 5 Hotel   |   19 Radcliffe Dr, Moosic, PA 18507
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SpringHill Suites Scranton Wilkes-Barre
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Ranked #1 of 4 hotels in Moosic
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77 people have reviewed this hotel

Traveler rating
    48
    22
    4
    2
    1
See reviews for
38
18
3
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel for work and stay in many hotels across the United States. I have been staying at this particular since October 2013. The staff is always friendly and remembers me with each visit. I have only used the treadmill and was happy with the experience. When I fly to the East coast on Sunday (which I do each week)... More

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Port Charlotte, Florida
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for four nights. We were visiting friends in Moosic and this was the perfect location for us. I was happy with the bedding (2 queens plus pullout) since we were traveling with our two teenagers. I used the gym each morning and took advantage of the free breakfast each morning as well. If you are... More

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SWBGeneralManager, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback. We are pleased that you enjoyed your stay with us. I thank you for the kind words about our staff, we take great pride in ensuring every guests needs are met. I will address the heating issue with our maintenance department to make sure this doesn’t... More

Philadelphia, PA
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 17, 2014

Came to the area to go snow tubing at Montage Mountain and decided to stay at SpringHill Suites for the night. Was greeted at the lobby desk by a very pleasant and friendly lady named Ara who immediately welcomed me as a Marriott Rewards Silver Elite member. She also went out of her way to find us an available room... More

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SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for your review and kind words! We are so happy to hear that Ada kick off your trip to a great start! We are pleased to hear that you were happy with the overall stay, We did in fact add another waffle machine to our breakfast area. Also I will personally address the mentioned issues with our Maintenance... More

Chadds Ford, Pennsylvania
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

We skied at Elk Mt Sat. and Montage Mt. Sunday of Pres. Day Weekend. There were a total of 7 families and we all stayed at the SpringHill Suites. What a disappointment our stays were! After a long day on the slopes, everyone hoped for a little time in the hottub, but it was so dirty and disgusting, no one... More

Was this review helpful? Yes 1
SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to tell us about your recent stay at our hotel. I do apologize about your overall stay with us. I am hoping that you will reach out to me to provide more details on your experience, so that I may do some research in order to take the necessary steps to correct this situation... More

Blue Bell, Pennsylvania, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 15, 2014

The rooms are neat clean and spacious enough for my family of 4 to use. We stayed 2 nights. The included breakfast was a great addition to an inexpensive stay. Lastly, the staff was courteous and responsive to our needs even during a snow storm.

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SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback. We are pleased that you enjoyed our convenient location. I thank you for the kind words about our staff, we take great pride in ensuring every guests needs are met. We hope to see you again on your next visit to our area! More

Pennsylvania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2014

The room is modern decor, clean, and comfortable. Mine had a minor flaw on the mirror and a little tricky shower knob. The home like feel made me excited to come back to the Scranton area. Be prepared to shop if you are weak willed ~ near by shopping (walking distance) and resturants. Staff was average. It was a beautiful... More

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SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for your review, Jennifer. We are happy that you enjoyed your stay with us and are happy we could be your home away from home while you visited the Scranton area. We hope we will see you again next time you are in the area! More

New York, NY
Contributor
11 reviews 11 reviews
8 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed January 20, 2014

First off the hotel is beautiful, it looks new, is quite clean and the staff is pleasant. My wife immediately fell in love with the Decor. The room is spacious and open, maybe a little too open…. The bathroom though modern has a sliding door that you cannot lock, my kids had a blast opening the door poking fun at... More

Was this review helpful? Yes 1
SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking time to review our hotel. We are happy that you had an enjoyable stay and that our staff made you feel right at home! We do apologize for the troubles you faced during our breakfast hours and appreciate your cooperation and understanding of the situation. We have since added an additional waffle machine, and are working... More

Mechanicsburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

The thing to remember is that these are extremely contemporary suites -- imagine staying at an Ikea, and that's about the gist of it. If you aren't into contemporary decor or would consider staying at an Ikea a nightmare, this may not be the hotel for you. The suite was definitely on the smaller side -- but not TOO small.... More

Was this review helpful? Yes 1
SWBGeneralManager, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to tell others about your stay with us. I am glad to see that you were able to enjoy all of the amenities we have to offer. We look forward to seeing you again on your next visit to the area. More

Franklin
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 31, 2013

We are still currently staying here. I would love to switch but everything else in the area is booked due to the holiday. We arrived about 8:30 pm Monday 12/28 to one of rudest people I ever met. she would hardly get out of her chair to check us in. I requested to use my points to cover some of... More

Was this review helpful? Yes 1
Barrett W, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thank you for your review. I sincerely apologize for the discomfort you experienced while at our property. We take great pride in our cleanliness and service while focusing on your satisfaction. I apologize to hear that we did not meet your expectations. I have used your input to ensure that we may better serve our guests in the future. More

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 27, 2013

A family of 6 has few options on the road! Get two rooms, or bring air mattresses... but Springhill is a great alternative. Good sized room w 2 qns and sitting area with pullout sleeper, desk, fridge.... This is a good location near hwy, shops, movies and restaurants. This is my first choice hotel when visiting family in the area.

Was this review helpful? Yes 1

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Additional Information about SpringHill Suites Scranton Wilkes-Barre

Address: 19 Radcliffe Dr, Moosic, PA 18507
Phone Number:
Location: United States > Pennsylvania > Moosic
Hotel Style:
Ranked #1 of 4 hotels in Moosic
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Scranton Wilkes-Barre 3*
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