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All 4 Moosic hotels

SpringHill Suites Scranton Wilkes-Barre

3.0 of 5 Hotel   |   19 Radcliffe Dr, Moosic, PA 18507
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SpringHill Suites Scranton Wilkes-Barre
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89%
Ranked #1 of 4 hotels in Moosic
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Pamela M Erie, Pennsylvania
  • Overview
  • Reviews (97)
  • Photos (23)
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  • Room tips (19)
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97 people have reviewed this hotel

Traveler rating
    59
    28
    6
    3
    1
See reviews for
44
21
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Erie, Pennsylvania
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Nice and clean. Friendly staff. Good breakfast. We stayed during the Peach Music Festival and there was a shuttle available. The hotel was full but remained very quiet and peaceful. There was a nice patio area with a gas fire. Very nice.

Was this review helpful? Yes
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear LILBonsaii - Thanks for taking the time for post your review. It was great to see that we took such good care of you during your stay with us. Hope you have the opportunity to visit us again soon. Matt E- Asst. GM More

Reading, Pennsylvania
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Check in/check out was a BREEZE. The staff was extremely polite and efficient. Rooms were very clean. Beds were VERY comfortable! The cleaning staff were very friendly and quick to respond to our request for more towels. The breakfast was very good and above average compared to numerous other places we have stayed. Our stay was during a very busy... More

Was this review helpful? Yes
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Thanks again for the wonderful review. I sincerely hope you are able to stay with us next time you are in the area. Matt E- Asst. GM More

East Meadow, New York
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are going to an event at Montage Mountain....this hotel is a great place to stay. Breakfast is included, heated indoor pool & hot tub, small gym. Convenient location, plenty of parking and very friendly staff!

Was this review helpful? Yes
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Crossrdsgal Glad to see that you had a good time at our hotel. Look forward to serving you again next time you are in the area. Matt E- Asst. GM More

Allentown PA
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay here at least once a year when seeing a concert on Montage Mountain. Have been very pleased each time with the rooms, the property, and the complimentary breakfast. Rooms are very spacious and comfortable, clean and bright. I have used the fitness room on a previous stay, which also worked well. Plus the shops across the street offer... More

Was this review helpful? Yes 1
Matthew E, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

deerjeff- I am very sorry that we could not accomodate you with an early check-in. Because of the concert that was a weekend event we were unable to accomodate any early check-ins. I am sorry if you felt that I was short with you. That was never my intention. I am glad to see that you plan to use us... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this place. Friendly staff. Clean. Great value. Rooms were large and very modern. Tastefully decorated. Only issue was that AC unit sounded like a freight train. Would stay again if in this area.

Was this review helpful? Yes
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Lisa M. Thank you for posting your review of our hotel. I am glad you had an enjoyable stay with us. Hope you have the opportunity to stay with us again soon. Matt E- Asst. GM More

Victor, New York
Top Contributor
78 reviews 78 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice facility with a great location. I have stayed here for business on several occasions and have never had an issue. I have always found the staff to be welcoming and attentive. The rooms have a modern feel and are clean and comfortable. I would stay here for personal trips to the area as well.

Was this review helpful? Yes
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Paul D- Thank you for the great review. Glad you have enjoyed staying with us. Matt E- Asst. GM More

Shaker Heights, OH
Top Contributor
74 reviews 74 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good: location; price; aesthetically pleasing. The bad: door didn't work properly (I would have called, but past reviews show this is pointless); dirty hand stains on the door (both nights); bathroom fixtures falling off the wall; front desk clerk seemed bothered that I didn't want the room I was assigned (directly across from the elevator door). After reading reviews... More

Was this review helpful? Yes
Matthew E, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Cromito, Thank you for posting to Trip Advisor regarding your stay at the Springhill Suites. I am sorry that you had issues with the door not working. We appreciate feedback from our guests, it helps us to provide better service. I would like to talk with you regarding your stay and any issue that you had. Please email me... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I wanted to compliment the Hotel management for hiring a friendly person such as Faith. I was not a guest at your hotel. But I was attended in a friendly, warm manner. I went by to leave some information that will assist people in general to look at life with a hope for the future which can help in better... More

Was this review helpful? Yes
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Marlen K- Thank for posting. I love to read when people have great things to say about the hotel and our associates. I will make sure to pass along to Faith your comments. Matt E- Asst. GM More

Fonthill, Ontario
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed at this property for 1 night. We arrived early and they had a room available for us. Hotel appears fairly new and has a beautiful location on the mountain. It was close to several restaurants, movie theatre and mall as well. The bed was comfortable but unfortunately we found the walls thin. We could easily hear conversations... More

Was this review helpful? Yes 1
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Cindi I, Thank you for posting your review on Trip Advisor. I was sorry to read that you had issues with your room. These are issues that we are working to correct. I would love to talk to you regarding your stay if you could call me or email me matthew.evans2@marriott.com- so I can get more information so we... More

New York
Top Contributor
120 reviews 120 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an exceptionally clean hotel, very new and extremely comfortable. We enjoyed our stay immensely. My only complaint is how the other guests behaved in the morning breakfast area. It was extremely crowded and guests were being very rude and making a huge mess of the tables. I think the breakfast buffet staff had a difficult time keeping up... More

Was this review helpful? Yes 1
Matthew E, Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Kym72- Thank you for the great review. We love to hear from our guests that their stay was enjoyable. Sorry that there was an issue at breakfast. We work hard to keep it stocked for all of the guests. Hope you have the chance to return next time you are in the area. Matt E- Asst GM More

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Additional Information about SpringHill Suites Scranton Wilkes-Barre

Address: 19 Radcliffe Dr, Moosic, PA 18507
Phone Number:
Location: United States > Pennsylvania > Moosic
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Scranton Wilkes-Barre 3*
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23 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Class
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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