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TownePlace Suites Scranton Wilkes-Barre

2.5 of 5 26 Radcliffe Drive, Moosic, PA 18507
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Certificate of Excellence 2014
TownePlace Suites Scranton Wilkes-Barre
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TownePlace Suites Scranton Wilkes-Barre
TownePlace Suites Scranton Wilkes-Barre
TownePlace Suites Scranton Wilkes-Barre
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115 reviews from our community

Traveler rating
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    12
    7
    1
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45
26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodbridge, Virginia, United States
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
4 of 5 stars Reviewed November 6, 2014

The Moosic TPS fully meets Marriott standards for service, value and cleanliness. We stay here nearly every time we visit. The staff was really accommodating and set us up in a really nice suite. Loved my stay.

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Marcus H, We appreciate that you took the time to review our hotel. We are delighted to hear that our accommodations keep you coming back each time you visit our area. We look forward to seeing you again soon! More 

New York, N.Y.
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 8, 2014

I occasionally come to Scranton for business. My office is right up the mountain from this hotel. I love the hotel location. The hotel is right off I-81 in a pretty spot near great shopping and near wonderful restaurants. The staff at this hotel is very accommodating. They aim to please at everything. Place is clean and comfortable. Very reasonably... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear thecudd, Thank you for taking the time to review our hotel. We appreciate that you took the extra step to explain our amenities for other potential guests. I am so pleased to hear that our friendly staff and convenient location are the reasons that you are a loyal guest. We look forward to hosting you again the next time... More 

Peterborough, Ontario, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2014

We had a reservation for Saturday October 4th to meet with my family in a double room suite. We needed a hotel for the Friday night so we thought we would try to get a coupon room at the same hotel. The staff was really accommodating and set us up in a really nice suite. The hotel is clean and... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Stephen D, We appreciate that you took the time to tell others about your stay with us. With a spirit to serve and a mission to provide superior customer service, we take great pride in not only meeting but exceeding your expectations. I will be sure to share your comments with our team to continue to inspire and motivate... More 

Chester County, PA
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed October 6, 2014

I'm a Marriott Lifetime Gold member, so have a great deal of experience with Marriott properties at all levels. The Moosic TPS fully meets Marriott standards for service, value and cleanliness. We stay here nearly every time we visit our daughter at the University of Scranton. Friendly staff, clean property, pet friendly, good value for the room/suite. It's also nice... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear rtsuser, Thank you for taking the time to review our hotel. We appreciate your feedback, as well as your loyalty to the Marriott brand. We take great pride in serving your needs and are delighted to hear that we have met your expectations. We look forward to hosting you again on your next visit to the University of Scranton.... More 

Center Moriches, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 24, 2014

My husband and I stayed here for one night during the Octoberfest at Mohegan Sun. We are big fans of Marriott hotels, and this was the first time we stayed at a TownPlace Suites. For the size of the room and the price, I was impressed we had a full kitchen, with dishes, pots, pans and utensils. The bed was... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Caitlin B, Thank you for taking the time to review our hotel. We greatly appreciate your feedback. We are delighted to hear that you enjoyed our location, the kitchenette amenity within your suite and the comfort of your bed. We do apologize for the smoking smell that was present, we are a 100% smoke-free hotel and we enforce that... More 

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

I've been staying here for business off and on for almost a year, and this hotel really is a cut above. The staff are always friendly and helpful, and work with my unpredictable schedule. Eileen, Eric and Heather and the rest of this elite staff clearly care about customer service and making sure my long term stay is both affordable... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Colin, Thank you for taking the time to tell others about your experience at TownePlace Scranton. We truly appreciate your feedback and your loyalty to our hotel. I am happy to hear that we provide you with the needed amenities to be your home away from home while visiting the Scranton area. Our staff will be delighted to hear... More 

Moosic, Pennsylvania
1 review
4 of 5 stars Reviewed September 18, 2014

The hotel sits atop a hill overlooking Montage Mountain and the beautiful PNC park. The rooms are modern and functional - though perhaps on the small side. Kitchenette is wonderful if you like to cook while on the road - no oven though unless you stay in one of the larger suites located on the ends of the hotel. Staff... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear SamuelGlid, Thank you for taking the time to review our hotel. We appreciate that you shared your experience with others. I am pleased to hear that you enjoyed our modern suites with the kitchenette feature. Our convenient location and fantastic views are definitely a plus. We are happy to share the news that TownePlace Suites as a brand will... More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 10, 2014

Average Hotel in Nice Location in Poconos. We stayed in this hotel for 2 days during Labor Day weekend. Hotel location is good to take rest during a family vacation. Breakfast is not good - we expected to have scrambled egg and potatoes. There were only boiled eggs in fridge which seemed to be old and not so good. Staff... More 

Was this review helpful? Yes 1
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

We appreciate that you took the time to review your stay at our hotel. We are pleased to hear that you found our location a good place for relaxing during your family getaway. You may be happy to find that TownePlace Suites as a brand is rolling out hot breakfast offerings in mid-2015. We look forward to sharing this update... More 

Lewisburg, West Virginia
Top Contributor
81 reviews 81 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 2, 2014

We stayed in this hotel about two years ago, and were taken back at how much it has deteriorated since then. The hallway carpets had not been swept the day we arrived. They were stained and obviously had not had a deep cleaning for sometime. Our room had not been swept very well and there were excessive dings and scratches... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear that we did not meet your expectations. Please accept my sincere apologies for any inconvenience you may have experienced. We plan to address your concerns to ensure that you have an exceptional stay on your next visit. Please feel free to contact me when your... More 

Dallas, Texas
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

We were there for 3 nights, using 5 rooms for our family event. Love the nice room, breakfast and swimming pool. Even though the pool is small, but good enough to keep the children happy. Tons of restaurants and shops within walking distance (if you want to walk :-)). Great service! Will be back for sure!

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Family F1rst, Thank you for choosing the TownePlace Suites Scranton Wilkes-Barre as a meeting place for your family. We are glad to hear that our amenities, location and staff service are what made you name us “Best hotel with best view in Scranton!” We really appreciate that you took the time to tell others about your experience. We look... More 

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Additional Information about TownePlace Suites Scranton Wilkes-Barre

Address: 26 Radcliffe Drive, Moosic, PA 18507
Location: United States > Pennsylvania > Moosic
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Scranton Wilkes-Barre 2.5*
Number of rooms: 110
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Also Known As:
Towneplace Suites Scranton Wilkes-Barre Hotel Moosic

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