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TownePlace Suites Scranton Wilkes-Barre

2.5 of 5
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26 Radcliffe Drive, Moosic, PA 18507
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TownePlace Suites Scranton Wilkes-Barre
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Ranked #2 of 4 Hotels in Moosic
A recent review
4 of 5 stars reviewed 1 week ago
Nixie-USA Eastern US
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Cincinnati, Ohio
1 of 5 stars Reviewed 3 days ago NEW

Upon getting to our room I walked into the bathroom and there was an ant in the sink. Thought it was just one but then within 5 minutes, we found three more. Also the sink in the bathroom wasn't cleaned, there was toothpaste on and in the sink. We then headed downstairs and told the front desk about the ants... More 

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Eastern US
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was clean but not completely spotless. (There was small amount of grunge in the corners of the bathroom. Not much but it made it obvious that housekeeping skips the corners.) The only other complaints are the chairs in the breakfast area are too short for the tables, the mattress was a bit lumpy and there is no ice... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

We appreciate that you took the time to review our hotel. As cleanliness is a key priority for us, we will be sure to share your feedback with our housekeeping team to ensure the small details are not overlooked. We are delighted to hear that our staff was wonderful; your comments will continue to inspire them to provide excellent service.... More 

Binghamton, New York
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

TownPlace Suites projected an initial image of catering to a young upscale business traveler who had to spend a few days to a week in an area. The work areas, kitchenette etc, were put together like the glitzy younger sibling of a Residence Inn room. In reality, these are great rooms for young families, per diem construction guys, and people... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Foodrevue, Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed our spacious suites with fully equipped kitchenettes. Our convenient location is definitely a plus, having access to the interstate and local attractions makes for easier traveling. We look forward to seeing you again when your travels bring you back to... More 

Belleville, Canada
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel for one night as a halfway stop between Ontario, Canada and Virginia. We booked a king studio suite and it had a small kitchen area as you enter the door which had a large fridge freezer, sink, dishwasher, microwave and hob. Opposite the kitchen was a small wardrobe. The main area had a king bed, desk... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to review our hotel. We greatly appreciate your detailed feedback. We would like to share with you that our breakfast offerings have been recently updated to include hot items. We look forward to sharing this update with you when your travels bring you back to Scranton! More 

Dallas, Texas
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this type of hotel with a homey apartment type room. The hotel was clean and felt new. My room had a great mountain view and a great sunset. The staff was friendly and helpful. They had a nice outdoor seating area with a fire pit. There are several places that delever food to this hotel. Very close to... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear JAkles, Thank you for taking the time to review our hotel. We are delighted to hear that our friendly staff and fully equipped suites made your feel right at home. We look forward to seeing you again soon! More 

Level Contributor
7 reviews
2 of 5 stars Reviewed May 18, 2015 via mobile

I stayed here for business, but will most likely stay elsewhere when in the area again. The hotel is ok and has breakfast. Everyone is very nice. The major problem is that they do not limit pets to certain areas. So it is a gamble on whether you will be on a floor with barking dogs or in a room... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Please accept our sincere apology that your recent stay did not meet your – or our own – expectations. Everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future. We hope to have the chance at regaining your trust and... More 

philadelphia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 18, 2015

First time stay at a TPSuites. This property was pretty new and I was offered a handicap room which I don't normally accept but the hotel was pretty busy and would have had to wait for a regular room to be made ready. The first thing I noticed was that the door hit the front of the refrigerator which prevented... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear deckm, Thank you for taking the time to review our hotel. We are glad to hear that you had a pleasant stay. We see that there is room for some improvements based on your comments. We will ensure our maintenance and housekeeping teams address any issues in the suite you occupied. We are pleased to share that we will... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Lovely place with a fun fire pit and very hospitable staff. Loved the marble in kitchens and bathrooms, extra roll away desk, and wall mounted swiveling TV. The place was clean and the view from room on the fourth floor overlooking the mountains was very pretty. My only regret is we weren't staying longer!

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Redsanurse, We greatly appreciate that you took the time to review our hotel. We are glad to hear that you enjoyed our accommodating staff, as well as the many unique features that our suites offer. The views in any direction really are great; we are pleased that you were able to enjoy this. We look forward to seeing you... More 

Silver Spring, Maryland
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed here one night in a 2 bedroom suite on our way north to Syracuse. The hotel is convenient to I-81 and within a very short drive there are a number of restaurants (Starbucks, Panera, local pizza place). In fact the restaurants are a close enough distance that it would be walkable except for that there really aren't any... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Roadwarriormomof2, Thank you for taking the time to review our hotel, we appreciate your feedback. We are pleased to hear that you enjoyed our convenient location that provides easy access to the interstate. Our spacious two bedroom really does have all the amenities of apartment living. We hope that you chose TownePlace Suites again when your travels bring you... More 

Paramus, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

As soon as We entered we were greeted by the very friendly assistant GM and our room was ready for us in less than 5 minutes! We were upgraded to the 2 bedroom suite which was quite spacious and very clean. The beds were super comfortable as well. The hotel is located right by a lot of shopping places, restaurants,... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear spyhawkpg, We appreciate that you took the time to share your experience with others. We are pleased to hear that our friendly staff was able to quickly place you in one of our clean and spacious suites. Our convenient location is definitely a plus! We are thrilled to find that you named us the “greatest place to stay in... More 

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