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TownePlace Suites Scranton Wilkes-Barre

Certificate of Excellence
2.5 of 5
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26 Radcliffe Drive, Moosic, PA 18507
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TownePlace Suites Scranton Wilkes-Barre
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Ranked #2 of 4 Hotels in Moosic
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
deckm philadelphia
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125 reviews from our community

Traveler rating
    54
    50
    13
    7
    1
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51
26
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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philadelphia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time stay at a TPSuites. This property was pretty new and I was offered a handicap room which I don't normally accept but the hotel was pretty busy and would have had to wait for a regular room to be made ready. The first thing I noticed was that the door hit the front of the refrigerator which prevented... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear deckm, Thank you for taking the time to review our hotel. We are glad to hear that you had a pleasant stay. We see that there is room for some improvements based on your comments. We will ensure our maintenance and housekeeping teams address any issues in the suite you occupied. We are pleased to share that we will... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely place with a fun fire pit and very hospitable staff. Loved the marble in kitchens and bathrooms, extra roll away desk, and wall mounted swiveling TV. The place was clean and the view from room on the fourth floor overlooking the mountains was very pretty. My only regret is we weren't staying longer!

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Redsanurse, We greatly appreciate that you took the time to review our hotel. We are glad to hear that you enjoyed our accommodating staff, as well as the many unique features that our suites offer. The views in any direction really are great; we are pleased that you were able to enjoy this. We look forward to seeing you... More 

Silver Spring, Maryland
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here one night in a 2 bedroom suite on our way north to Syracuse. The hotel is convenient to I-81 and within a very short drive there are a number of restaurants (Starbucks, Panera, local pizza place). In fact the restaurants are a close enough distance that it would be walkable except for that there really aren't any... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Roadwarriormomof2, Thank you for taking the time to review our hotel, we appreciate your feedback. We are pleased to hear that you enjoyed our convenient location that provides easy access to the interstate. Our spacious two bedroom really does have all the amenities of apartment living. We hope that you chose TownePlace Suites again when your travels bring you... More 

Paramus, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

As soon as We entered we were greeted by the very friendly assistant GM and our room was ready for us in less than 5 minutes! We were upgraded to the 2 bedroom suite which was quite spacious and very clean. The beds were super comfortable as well. The hotel is located right by a lot of shopping places, restaurants,... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear spyhawkpg, We appreciate that you took the time to share your experience with others. We are pleased to hear that our friendly staff was able to quickly place you in one of our clean and spacious suites. Our convenient location is definitely a plus! We are thrilled to find that you named us the “greatest place to stay in... More 

North Babylon, New York
Top Contributor
55 reviews 55 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 4, 2015

Hotel was clean. Booked 2 -1k br both were identical across the hall from each other. It had a refrigerator,microwave,table top burners,dishwasher complete with utensils,pots dishes I was very surprised. Receptionist was very polite as was everyone else at the hotel. She handed me 2 bags of microwave popcorn lol. Upon entering the room it had a small closet. we... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your detailed review, as we know this will help others when traveling to our area. We are glad to hear that you had a great stay and we look forward to hosting you again when your ski travels bring you back to Montage Mountain. More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 21, 2015

This property is so new that Google and Bing Maps do not show it's location properly and street views do not even show the buildings. Do not worry, it's easy to find and you will not get lost! Check in was quick and easy. The poor young woman at desk was battling a cold. Despite this she was friendly, helpful... More 

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Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Steve R, We appreciate that you took the time to tell others about your stay with us. We are pleased to hear that our staff provided you with a perfect room as well as a fresh and clean complimentary breakfast experience. We look forward to providing you great service again when your travels bring you back to Scranton. More 

Wormleysburg, Pennsylvania
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 16, 2015

I really enjoyed staying at the TownPlace Suites. This room was a freebie from the Marriott rewards program and was the only available Marriott property room I could locate for the holiday weekend. I am very glad that we stayed here. This location was the launch site for our annual trek to Elk Mountain to ski. This hotel was close... More 

Was this review helpful? Yes 1
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to tell us about your recent stay. We are delighted to hear that your hard earned Marriott Rewards points were redeemed at our hotel. What makes it even better is that our staff provided you with accommodations that were better than you expected. We can’t wait to host your family again when your ski... More 

New York City
1 review
4 of 5 stars Reviewed February 11, 2015

I have nothing but great things to say about our stay! Really was a great experience for our family from the moment we checked in to the moment we checked out. The room was perfect size for my wife, my son, and our dog and very clean. All the little touches like a complimentary bag of popcorn when we arrived... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Trustingfool, We really appreciate that you took the time to share your experience with others. We are delighted to hear that we provided you with a perfect stay during your family ski weekend. Our convenient location to Montage Mountain, shopping, restaurants and the movie theater is definitely a plus. We can’t wait for you to visit again on your... More 

Nashville,TN
Top Contributor
66 reviews 66 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 5, 2015

When I arrived in I was pleasantly surprised how nice my room was. It was clean and I liked how it was laid out for the most advantageous ways to use the space. However, for two nights in a row my upstairs neighbors sounded as though they were doing a cross fit workout for over an hour. When I called... More 

Was this review helpful? Yes
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Judybat16, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your clean and spacious suite. We apologize for any surrounding noise that made your stay less than comfortable. We hope to have the chance at being able to accommodate you again when your travels bring you back to Scranton! More 

Pittsburgh, Pennsylvania
Top Contributor
242 reviews 242 reviews
60 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed January 6, 2015

We booked this hotel as a half way point on a drive to a wedding from Pittsburgh to Connecticut. We are Marriott platinum members and just needed a place to sleep for one night and wanted to stay with the brand. What a wonderful surprise when we got off the exit we didn’t realize it was so close to the... More 

Was this review helpful? Yes 1
Heather E, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear loribob67, Thank you for taking the time to review our hotel. We greatly appreciate your kind feedback. We are so delighted to hear that you found the TownePlace Suites Scranton Wilkes-Barre to be “A Wonderful Surprise!” We take pride in delivering a memorable guest experience. We look forward to seeing you again; please contact us if you need assistance... More 

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