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Courtyard by Marriott Scranton Wilkes-Barre

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16 Glenmaura National Blvd., Moosic, PA 18507
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Courtyard by Marriott Scranton Wilkes-Barre
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Courtyard by Marriott Scranton Wilkes-Barre
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131 reviews from our community

Traveler rating
    49
    42
    21
    13
    6
See reviews for
38
29
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, OH
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Although we are usually very happy with Marriott hotels, this one left a little to be desired. Our shower curtain had mold, general dirtiness in the room. The exercise room was well stocked with water and towels, all equipment was working. The pool was clean and handicapped accessible. For one night it was okay.

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john G, Manager at Courtyard by Marriott Scranton Wilkes-Barre, responded to this review

Dear taradubois917, Thank you very much for staying with us and for taking the time to give us feedback about your stay. and thank you for your comment's in regard to the exercise room and pool I am sorry for the housekeeping service on one of the days, I will address this with the department manager and the associates involved.... More 

Belford NJ
Top Contributor
61 reviews 61 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at the Marriott Courtyard in Wilkes-Barre, Pennsylvania to attend the college graduation of a nephew. The hotel is new so the amenities were very good. The room had a European style which was fine, but I found the lack of drawers for clothing a little annoying. The closet door also blocked the bathroom entrance when open. I... More 

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john G, General Manager at Courtyard by Marriott Scranton Wilkes-Barre, responded to this review

Thank you for your comments, I think you have the wrong hotel , our hotel is situated on Montage mountain and not in downtown Wilkes-Barre, there is another courtyard there. We also have plenty of drawer space and we don't have a Bob Evans restaurant. hope this clears this up and thank you for staying at a Marriott More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is dark and dirty. If I weren't traveling for business I wouldn't have stayed here. The front desk staff isn't friendly. The check in process is slower than your average business hotel. The carpet needs a refresh and a brighter paint choice would also help. The wallpaper is peeling in several places and the elevator is rumbly. The... More 

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john G, General Manager at Courtyard by Marriott Scranton Wilkes-Barre, responded to this review

I would like to thank you for sharing your recent experience at our property with everyone here on TripAdvisor. Please accept my apologies for your stay. We are very excited to share that we have a major renovation planned in the few months. We hope that you will give us another opportunity to show you the hotel. Your comments have... More 

Averill Park, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed a couple days to attend meetings in town. Good location, close to the highway and restaurants. Clean and good customer service. Has a small bar in the lobby for happy hour drinks and some small food options. Good business stay.

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Charlotte, VT
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 15, 2015

We decided to redeem Marriott Rewards points at this hotel on our return trip from Florida. Check in was perfunctory. Our room, #128, was even more tired and worn than we were after driving 8 hours. The bed was well used and linens barely fit the mattress. The HVAC unit temperature control (there was no room thermostat) was nearly impossible... More 

Was this review helpful? Yes 1
jrock3, General Manager at Courtyard by Marriott Scranton Wilkes-Barre, responded to this review

I would like to thank you for sharing your recent experience at our property with everyone here on Tripadvisor. We do appreciate you using your hard earned Marriott Reward Points to stay with us. I would like to offer my most sincere apologies for the frustrations you had experienced. We are very excited to share that we have a major... More 

New Castle, Delaware
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 25, 2015

My family and two other families stayed the night here for a snow tubing trip at montage mountain. The hotel offers a free shuttle service to the ski resort which is very convenient. The hotel was clean and had friendly staff. Rooms were nice and it was nice to have a Starbucks in the lobby.

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 21, 2015

I found this location on Groupon while searching for a ski vacation. Most of all of the hotels in the nearby Poconos area are stuck in the 70's thank goodness The Courtyard by Marriott was centrally located nearby Montage Mountain, the check in was easy, the front desk was very pleasant and helpful, we forgot our Toothpaste and my toothbrush... More 

Was this review helpful? Yes 1
West Chester, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

I kind of had to stop and remember where I was. The beautifull lobby and rooms actually had more of a Miami boutique hotel feel to the place which I LOVED. My mold allergies were non-existent in this hotel and I was more comfortable then I have been in a very long time. The staff was amazing and the manager... More 

Was this review helpful? Yes 1
jrock3, General Manager at Courtyard by Marriott Scranton Wilkes-Barre, responded to this review

Thank you so much for taking the time out of your day to share your positive experience with everyone here on Tripadvisor. We are so happy to learn that you had such a wonderful stay. It makes us so proud to hear that we exceeded your expectations and you enjoyed the property. We appreciate your business and look forward to... More 

New York, N.Y.
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

I stayed here because of business travel and the location is perfect for me. If you are skiing at Montage Mountain, you are literally right down the road from the skiing area. The place is clean and offers good value, and it is nicely tucked away. Near a nice shopping area and near great restaurants too. Close to the main... More 

Was this review helpful? Yes 1
Princeton, New Jersey
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

The location has easy access to the highway and some newer shopping and restaurants. The rooms are good size. Staff are very courteous. One thing they really need is to check the rooms better. Mine was missing the smoke detector. The window was open when I went in and there were a number of assorted bugs on the window sill.... More 

Was this review helpful? Yes 1
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