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DoubleTree by Hilton Hotel Pittsburgh Airport

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8402 University Blvd, Moon Township, PA 15108
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DoubleTree by Hilton Hotel Pittsburgh Airport
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DoubleTree by Hilton Hotel Pittsburgh Airport
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289 reviews from our community

Traveler rating
    126
    87
    45
    18
    13
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78
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115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Freeport, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Booked this hotel for its convenience to the airport. The front desk personnel were very welcoming and eager to help. Located close to many restaurants. Room was clean and mattress was very comfortable. Bathrooms were a little small and could use some updating although everything was clean.

Review collected in partnership with DoubleTree by Hilton

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Havertown, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff is so kind (Augie, in the breakfast nook, is always so warm and friendly!), and I always feel refreshed when I stay here for work. The fitness center is small, but I've never had to share it.

Review collected in partnership with DoubleTree by Hilton

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Wheeling, West Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location for airport needs. Airport shuttle service 24/7 which was greatly appreciated. However, the best benefit by staying there was the service that we received from the staff. They were beyond expectations! Great job! Will return and recommend to any one that I can. Customer service is still very strong at this facility.

Review collected in partnership with DoubleTree by Hilton

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Santee, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff provided some of the best customer service I have ever experienced. The front desk, shuttle driver and our waitress all get an A+. The food in the restaurant was a wonderful surprise, not your typical hotel food.

Review collected in partnership with DoubleTree by Hilton

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Greenville, Pennsylvania
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the night before our flight out of the pittsburgh airport and used their park/ stay/fly package. The hotel is clean and well maintained. There is a resturant in the hotel and numerous others a short drive away. The shuttle is fast and leaves every half hour ( probally about a ten minute ride to the airport).. The... More 

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for such an excellent review! Your comments are wonderful and we appreciate you sharing them. We are very glad to see you enjoyed our hotel and found our shuttle service and restaurant to be so convenient and accommodating. We look forward to your next visit! Best Regards, Alycia H. Front Office Manager More 

Houston, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice hotel and convenient for the airport. Excellent customer service by food and entertainment staff, however they really struggled with my room where they had my room set and stuck on 80 degrees for a day and took me three times to get them to address and fix the problem.

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Brad, Thank you for sharing your review. It's great to see you found our hotel to be so convenient and our staff friendly and accommodating. I am truly disappointed that it took so many attempts to rectify the issue with your heat. We would certainly not want you to be so uncomfortable during your stay, and although I am... More 

Carrollton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice but not child friendly. There is no complimentary breakfast and the restraunt is over priced for the quality. The hotel is clean and the pool is well kept. Bed is very comfortable. I have used this hotel two years in a row but plan on trying somewhere else that will be more family friends next year.... More 

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Audrey, Thank you for sharing your experience, and thank you for staying with us over the past two years! I am sorry to hear that you did not find us to be family friendly. We do have our indoor pool and hot-tub area that is available for use from 6:00am - 10:00pm daily. It's a great place for the... More 

Winnebago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for work and check in and arrival was a breeze. However, leaving the property was another problem all together. I called for a cab to go downtown with expectation that an airport hotel would be able to support this request. It took over an hour to get a cab and the front desk did not seem to... More 

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for your review. I am very sorry to see you had so much trouble getting a cab to downtown during your visit. Unfortunately, taxi service can be a rather difficult process in this area. We do not have taxis that come to our hotel on a regular scheduled basis, so we must call when service is needed. Most... More 

Zionsville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We arrived late and had to leave in time for church the next day, but still got to enjoy the pool and hot tub before it closed at 10pm. My family slept well, even after a full day of driving. The room was less expensive than staying at the Hampton Inn next door, yet the Doubletree is definitely a step... More 

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Jeremy, Thank you for your review. I am so glad to see you and your family enjoyed your stay with us. I am very sorry about the issues you experienced with the remodeling crew and with the heating system. Had you informed us of this problem, we certainly would have addressed it right away. I hope that we have... More 

Salisbury, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

The staff at this hotel was not helpful in the least. You call to nicely find out how late the noise will be taking place while under construction and get an attitude. The only person that should have been upset is a paying customer who is trying to sleep through hammering and drills running.

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Michael, I am very sorry to hear you did not have an enjoyable stay. I completely understand your frustration with the experience you described. This is certainly not the experience we want our guests to have, nor is it the norm for our property. We have been very lucky so far to be able to complete most of the... More 

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