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DoubleTree by Hilton Hotel Pittsburgh Airport

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8402 University Blvd., Moon Township, PA 15108
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DoubleTree by Hilton Hotel Pittsburgh Airport
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DoubleTree by Hilton Hotel Pittsburgh Airport
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312 reviews from our community

Traveler rating
    138
    92
    49
    19
    14
See reviews for
81
55
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133
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (96)
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Philadelphia, Pennsylvania
Top Contributor
87 reviews 87 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

Sometimes a fancier, more expensive hotel isn't always better. I typically stay in the Hampton Inn next door when I travel for work because I fly in to the airport and my office is five minutes from the airport, but because these were last minute travel arrangements, the hotel was full. So I opted to stay next door at this... More 

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California
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here two days. The hotel was very clean and decorated nicely. The rooms were large and beds were comfortable. The staff was very professional and friendly. I enjoyed my warm cookies I received upon checking in. We also had room service and food came promptly and tasted good. My only complaint was that we had a room on the... More 

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Salt Lake City, Utah
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Good spot for business travelers, not so much for families. The breakfast is, well, dry. The rooms are updated and clean. The a.c. Works well. The bathrooms are tiny if that matters to you, but who cares about that, unless the family tries to get in there at the same time.

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Kelowna, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

The room was outdated but the bed and wifi were very good. Way too expensive for the quality of the room. Quality of staff is very variable from very competent to very incompetent. Quite far from the airport.

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Julien, Thank you for taking the time to share your feedback. I am sorry that you found our rooms to be outdated. Over the last few months we have made many improvements to the hotel, including brand new carpeting, new window treatments, and new soft seating in all of the rooms. The next stage in our renovation process is... More 

Wyano
1 review
4 of 5 stars Reviewed 2 weeks ago

Check in was very easy and efficient. The rooms were clean and fresh. Very good hospitality. Morning coffe was very good. Breakfast was available but did not have time to take advantage of. Bedsa were comfortable and there was plenty of supplies for the shower and powder room.

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for the wonderful review! We are pleased to see you enjoyed your stay at our hotel! We look forward to seeing you again in the future (hopefully with more time to enjoy the restaurant!) Best Regards, Alycia H. Front Office Manager More 

Fresno Ca, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The best bed's ever, and always clean and friendly. I always stay at any Hilton Hotels, they have the best beds and they are always friendly. Rooms are clean and usually have everything you need, sometimes no fridge or microwave. The internet isn't the best, but it works.

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Deborah, Thank you for taking the time to share your feedback. It's so nice to see you enjoy our beds! I am pleased to see you had a comfortable stay with us. I apologize for any problems you experienced with the wifi, we will be sure to look into this to ensure that everything is up and running properly.... More 

Pittsburg, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

There was no wifi, my data useage went up during my stay, I had to work. When I called the desk, they said it was down that evening. It never came back up, when I called the next morning, the person at the front desk kept telling me that her and other staff's phones were working, that she had to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Laurie, We appreciate your feedback on the speed and efficiency of our internet service at our hotel. We’re sorry for the inconvenience and are currently addressing this issue with our service provider. As well, our guests’ health and safety is extremely important to us and we work closely with a professional pest control company to address and correct any... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have visited this hotel 3x in the last 3 months. This will be my last. The airport shuttle is never available with waits this time of 45 minutes in the rain at midnight after 3 calls to hotel front desk. I am a hilton diamond member which means I'm in Hotels several times a week. This is the worst... More 

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you’ve encountered an unacceptable level of service with our shuttle. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area you’ll visit us... More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights during a basketball coaches clinic at Robert Morris University. The staff was excellent and very helpful. The rooms were clean and the king size bed was very comfortable. The only con's that I found was that the bathroom was small and no fridge. The restaurant at the hotel had great food. The drinks were... More 

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear John, We are so glad you enjoyed your stay with us here! We enjoyed having everyone here with the clinic, and will look forward to seeing the group again next year! As you mentioned, we do not currently have refrigerators standard in all of our rooms. However, we do have them available upon request. We would have been more... More 

O'Fallon, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The housekeeping staff were friendly and helpful. We found a sour smell in the bathroom and they changed the shower curtain for us. Don't stay on the second floor on the weekend because if they have a wedding reception with loud music, you will hear it in your room. Elevators are very slow. Restaurant staff are very slow, but the... More 

Review collected in partnership with DoubleTree by Hilton

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Alycia H, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh Airport, responded to this review

Dear Cynthia, Thank you for sharing your review. I do apologize for the issues you experienced with the shower curtain, I am pleased to see that the matter was addressed right away. I understand your frustration with the noise disturbance and slow elevators. We had a couple of large groups staying in the hotel during that time, which can unfortunately... More 

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