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Courtyard by Marriott Pittsburgh Monroeville

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3962 William Penn Highway, Monroeville, PA 15146
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Courtyard by Marriott Pittsburgh Monroeville
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130 Reviews from our TripAdvisor Community

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Traveler rating
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    56
    12
    7
    2
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25
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (31)
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    (45)
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    (16)
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Cuyahoga Falls, Ohio
Level Contributor
80 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is a 3: a solid 3. First off, as others have mentioned, the location is strange as the hotel is tucked behind a gas station and is awkward to get to from either of the main roads next to it. Second, the rooms are clean and comfortable, but not THAT clean or THAT comfortable. There was a little... More 

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Heather R, General Manager at Courtyard by Marriott Pittsburgh Monroeville, responded to this review

I truly understand how difficult it is to be in a new city and not be able to navigate the roads, we appreciate you sharing your feed back with us. I'm excited to announce that we will be undergoing room renovations this fall. Updating all of our furnishings as well as wallpaper and carpet. This will be an exciting time... More 

Upstate NY
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This Courtyard Marriott is hard to find, even in the daytime. It is behind a Sheetz gas station, and the driveway is not well marked. The front desk clerk was a borderline wise guy, which we didn't need after 5 hours in the car and then difficulty finding the hotel. My husband said the hotel was noisy at night. My... More 

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Heather R, General Manager at Courtyard by Marriott Pittsburgh Monroeville, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are very sorry to hear you have experienced different service levels during your stay. We always try to provide each guest with excellent service, and unfortunately we were not able to achieve this with you. Our Front Desk Manager will personally take... More 

Morristown, New Jersey
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 20, 2015

I had shard time finding the hotel at night. The GPS takes you a service road which leads to hotel which is located off the highway. It might be easier during the day when you can see it in the distance. The room was very clean and even smelled fresh. The breakfast at the bistro was very good and tasty.... More 

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Lantana, Florida
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed April 28, 2015

The bathroom was dirty and the tub was clogged and did not drain. Woman at counter said there was nothing she could do since she was the only staff on duty. She moved us to a one bed room from the two bed. That bath wasn't cleaned after first day. We wanted to stay there because they had a little... More 

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DoubletreePitt, Manager at Courtyard by Marriott Pittsburgh Monroeville, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Courtyard Pittsburgh Monroeville. As a we see that there is room for improvement based on your feedback, please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we take all comments... More 

Horsham, Pennsylvania
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 25, 2015

Stayed here twice this month while visiting U. Pittsburgh. Pro's are free parking, adjacent to Sheetz for gas, clean rooms, and large inviting lobby lounge area. Con is that it's anywhere from 20 min to an hour to UP depending on time of day and traffic. Make sure to ask for a room away from the elevator. First stay was... More 

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Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

Adjoining and interconnected rooms as requested. Our 4pm check-in was friendly and prompt -- the pair of rooms they'd planned to give us was unavailable but they immediately found us another pair of rooms which were very nice.

Was this review helpful? Yes 1
Norway
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 19, 2015

The hotel is located close to William Penn Highway, but it's really hard to see it when you come from Pittsburgh, so we had to do some "sightseeing" before finding the exit to the hotel. Once we found it the experience was generally good. The receptionist was very friendly, rooms were spacious and clean, and the heating/aircon in the rooms... More 

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Pennsylvania
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 5, 2015

Pros: The room was large (large enough that 2 adults and 2 teenagers had plenty of room to spread out) and very clean. The hotel is very close to a Sheetz and a stop light. Very courteous and pleasant desk attendants. Cons: If you're not sure where to look, the hotel is easily missed traveling from East to West. The... More 

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Cleveland, Ohio
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 18, 2015

I have stayed at all the local hotels, and this is the best. It is professionally run, super clean, service-oriented, usually quiet (relative to the other other options), and well maintained. I highly recommend even if there is no free breakfast. We stay here at least 6 times a year.

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Level Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 15, 2015

This place is difficult to find and turn into. While the hotel itself was clean the rooms are large the noise factor kills it. Very noisy there seemed to be a low frequency noise coming from the room all night long. Their little bistro hardly qualifies as a restaurant, it also doubles as a lounge with limited drinks.

Was this review helpful? Yes
Heather R, General Manager at Courtyard by Marriott Pittsburgh Monroeville, responded to this review

Thank you for taking the time to rate our hotel. My apologies for the difficulty in finding us and the noise that seemed to last all night. I'm glad that you liked the size and freshness of the rooms. We look forward to seeing you again soon. More 

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