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SpringHill Suites Monroeville

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122 Daugherty Drive, Monroeville, PA 15146
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1 room 1 guest
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SpringHill Suites Monroeville
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157 Reviews from our TripAdvisor Community

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Traveler rating
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    63
    31
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (30)
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There are newer reviews for SpringHill Suites Monroeville
See the most recent reviews
Fort Washington, Pennsylvania
Level Contributor
343 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed June 16, 2015

Plenty busy at this location, ample parking, odd entry off the service road, but easy to sight drive from the main road. Rooms feel a bit older than most other Springhill offerings these days, but in good shape, spacious too. Only real negative is the turnpike tollbooth on the north side of the property, loud in the morning. Breakfast was... More 

Was this review helpful? Yes
Renee M, Manager at SpringHill Suites Monroeville, responded to this review

Thank you for your feedback. We have been trying some new breakfast choices to liven it up a little. Maybe you will like the breakfast a bit better the next time you stay. Happy Travels! More 

Delmont, Pennsylvania
1 review
5 of 5 stars Reviewed June 8, 2015

All staff were very courteous to me and my family. I would recommend this hotel to anyone. The rooms were cleaned quickly and special accomodations were made upon request. Because as you can imagine when staying at a hotel for over 1 month, special exceptions were needed. They obliged without question.

Was this review helpful? Yes
Renee M, Manager at SpringHill Suites Monroeville, responded to this review

Thank you for staying with us, we really appreciate your kind words about the hotel and the staff. All the employees here will be so delighted that their efforts to make your stay enjoyable was noticed. They usually hear more about when they make a mistake, so it is nice for us to be able to share compliments with them... More 

Buffalo, New York
1 review
3 of 5 stars Reviewed May 26, 2015

We had made reservations for a king size suite with a roll away bed to accomodate our family of five. Upon arrival we learned that the roll away bed is not even an option at that location even though it is listed on the website. The website does warn you there is no guarantee that one would be available so... More 

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Renee M, Manager at SpringHill Suites Monroeville, responded to this review

Unlike a Full Service Marriott, we are a smaller hotel. That means we have less staff, so multiple departments help each other at busier times. We apologize that the Double Studio Suite wasn't available at time you made a reservation, that would have been more comfortable for a family of five. When Marriott makes plans to redesign their hotels, they... More 

East Lansing, MI
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 21, 2015

A bit difficult to find because it is tucked behind several other hotel properties. You can see it from the interstate but there is no signage to help you. Even my GPS got confused. Nice room, but it is a mini-refrigerator, not a refrigerator as advertised, which was the specific reason I booked there. Even the mini-frig was not up... More 

Was this review helpful? Yes
Renee M, Manager at SpringHill Suites Monroeville, responded to this review

I apologize that you were not as happy with our hotel as you were hoping. I wanted to make sure that future guests are not confused about the amenities of our rooms, so I double checked our website. It correctly describes that there is a mini-refrigerator in each kitchen area. We are actually in the process of getting signage to... More 

Dallas, Texas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 17, 2015

We booked online with the specification of a roll in shower, when we arrived our room was not as requested and confirmed via email. They didn't care that it was the incorrect room, the staff was changing and they were too interested in leaving to help. They said they only had one roll in room and it had been filled.... More 

Was this review helpful? Yes
Renee M, Manager at SpringHill Suites Monroeville, responded to this review

I am terribly sorry that your request for a roll in shower room was not accomodated and the staff was not as responsive to the issue as they should have been. I appreciate your feedback on the problems that you encountered, and I intend to use this to train our employees on how to better serve our guests. Once again,... More 

Denver CO USA
Level Contributor
212 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 20, 2015

One of the things you come to expect from a Marriott property is the consistency you can find from property to property. This hotel was nothing special, but the price was good, it was close to my office in Monroeville, the bed was comfortable, the sheets were clean, the room was clean, they had nice Paul Mitchell bath products, and... More 

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Canton, Michigan
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

Stayed here with the family while coming through on a road trip. No reservation, able to give us a nice double bed room at very good price. Room was very clean, comfortable and accommodating for having 2 little ones. Breakfast was ok at best in the morning, a slight step above continental but not very fresh. Staff very friendly, would... More 

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michigan
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 7, 2015

We needed a place to stay that would be right off the turnpike and also have options for places to eat. After some research we chose this hotel. The check in was easy, staff very friendly. We had a king room with a pull out sofa for our daughter. The room was clean - but we did not care for... More 

Was this review helpful? Yes 1
Cambridge, Ontario, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 9, 2015

The hotel was clean and well maintained. The rooms were nice, spacious and comfortable. The hotel offers a pool but no hot tub which was a bit of a let down. Access to free wifi and buffet breakfast was included. Coffee was terrible especially when you are used to Canadian coffee served up at Tim's or McDonald's. Make sure that... More 

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PA
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 3, 2015

Rooms are very clean, bright and cheerful. The breakfast was very good. Woman who was in charge of the breakfast walked around and spoke to each guest making sure everyone had what they needed.Had two different cleaning staff in the elevator at different times and they both asked how our stay was and where we were from. Upon checkout a... More 

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