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Residence Inn Pittsburgh Monroeville/Wilkins Township

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3455 William Penn Highway, Monroeville, PA 15235
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Residence Inn Pittsburgh Monroeville/Wilkins Township
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Residence Inn Pittsburgh Monroeville/Wilkins Township
Residence Inn Pittsburgh Monroeville/Wilkins Township
Residence Inn Pittsburgh Monroeville/Wilkins Township
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198 reviews from our community

Traveler rating
    142
    43
    7
    2
    4
See reviews for
86
39
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (56)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (22)
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

Washington D.C. guy here who is a first time traveler to the city of Pittsburgh. My hotel experience was amazing. The staff was very nice and welcoming. The free breakfast had many options including Belgian waffles with many different toppings. The cleaning staff did a great job. I will surely stay here again when I visit Pittsburgh in the future.

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Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel many times since it opened. It's always a pleasurable experience. The property has a great location and is convenient to restaurants and shopping. The management and hotel staff are very professional and always willing to try to accommodate requests.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Last Sept 2014 was a difficult time for my family of 8 (+ 3 dogs). We had a minor fire in our home and what we anticipated being a week or so stay, turned into six months. Every single person on staff treated our family like royalty. We were accomidated with 2 side by side rooms. We never had a... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

As an employee that travels often, I spend nearly 200 nights in a hotel each year. up until this evening, those stays occurred at a Marriott property. Upon returning back to my room after work, I discovered several (100+) ants crawling around the kitchen and bedroom of my studio. This was particularly interesting because I haven't even cooked in the... More 

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Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

Good Afternoon, I'm very sorry for the way were treated with your issue. I've addressed this with the appropriate associates which were involved. We had a new covering of mulch placed around the building and unfortunately we received a bad batch. I have had the exterminator treat the entire area which was effected. Once again I'm very sorry. Marion L... More 

Los Angeles, CA
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for only one night in April. Check in was easy. The one-bedroom was nicely appointed and the perfect amount of space for two adults and one toddler. Couple of minor things - the first plate I pulled out of the cabinet was filthy. Really gross. The fan in the bathroom was loud and there was no way to... More 

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Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

Good Afternoon, I'm very glad you choose The Residence Inn Wilkins for your lodging needs. I do hope you will come back and stay with us again. Thank you, Marion L AGM More 

Newark, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had a wedding to attend in pittsburg! This location was convenient, right behind a gas station, not far from mall. Room was spotless, ample parking, late breakfast- ends at 10:00am--- waffles, sausage, oatmeal, fresh fruit, yogurt, etc. Very pleased with our stay! staff was friendly!

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Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

Good Afternoon, I'm very pleased your visit at The Residence Inn Wilkins was everything you wanted and more. We hope to have you back for a visit soon.. Thank you, Marion L More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 20, 2015

As always .....great stay ...clean, comfortable spacious room....staff very friendly, helpful, etc ....I visit at least 4-5 times per year ..and would not stay anywhere else! Mgt is very accommodating to any requests and strive for excellent customer service results! L Simpson

Was this review helpful? Yes
Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

Hi Lauren, Thank you once again for staying with us, it's always a pleasure having you here wsith us. Look forward to you returning back again for another visit. Marion L More 

Marlton, NJ
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 14, 2015

Stayed here for 2 nights in April 2015. Everything was very clean and no problems. Plenty of hot water in the mornings and great water pressure. Only complaints was air conditioner was extremely loud when it was on and little to no cell service in first floor room. Would not hesitate to stay here again.

Was this review helpful? Yes
Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

I just wanted to take the time for staying with us at The Residence Inn Wilkins. Thank you for your great review. Looking forward to you returning back to our hotel. Thank you, Marion L. More 

Marlton, New Jersey, Usa
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed April 13, 2015

We recently visited this hotel for a youth group event. When we went to check in they didnt have one of my rooms available because of a "phantom" MAINTENANCE issue. They explained that they could offer me 2 studios in place of a 2 bedroom. I have had reservations since December and the management never contacted my prior to checking... More 

Was this review helpful? Yes
Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

I'm very sorry for the experience which you incountered during your stay with us. We were working very hard to have your room type available for you at check-in, but unfortunately it was not available due to a maintaince issue. I had our maintaince department working very hard all day to have this available, but due to unforseen issues it... More 

Los Angeles, California
Top Contributor
56 reviews 56 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 4, 2015

A pretty good value for a two bedroom/two bath suite. Nice furnishings, and kitchen. Everything worked well, including the fan/A/C/heat. Three free newspapers everyday. Room was quiet, clean and staff was excellent. Lots of channels on the three T.V.s in our room. Printer works well downstairs if you need to print anything. I printed my boarding passes. A couple of... More 

Was this review helpful? Yes
Marion L, Manager at Residence Inn Pittsburgh Monroeville/Wilkins Township, responded to this review

Thank you so much for your great review. We are looking forward to you returning to our property for future visits. Thank you, Marion L. More 

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