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Extended Stay America - Pittsburgh - Monroeville

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3851 Northern Pike, Monroeville, PA 15146
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Extended Stay America - Pittsburgh - Monroeville
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42 Reviews from our TripAdvisor Community

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East Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent T.E.A.M (Bobby Dennis Mgr ) Front desk Staff Omar , Jaqueline and cannot forget Chris Head Housekeeper Thanks for doing it how it should be done :) .Top Notch Hospitality regardless of nationality Service with top Qualities When away from home for a while be sure to expect Customer service with a smile . Traveled cross country we have... More 

Helpful?
Thank Stephan R
Toronto, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 18, 2015

This property is in a good location and is relatively easy to find. There is a restaurant and a very nice wine store next door. The property itself is average, but adequate for an over-night stay. The receptionist fail to advise me that I have to ask for kitchen utensils and pots and pans (they are no longer in the... More 

Helpful?
Thank 2020Bob
Derry, New Hampshire
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 14, 2015

For $100 a night you get a room and no service. They do not change the sheets, just make the bed. Lobby that's OK but they don't provide clean towels unless you beg for them. I asked to have that done. I should have known that it would not happen at all in the 3 days that i was there.... More 

Helpful?
Thank Richard M
Shavertown, Pennsylvania
1 review
1 of 5 stars Reviewed October 10, 2015

Rooms OK, nothing to brag about. Could be cleaner. Refrigerator did not work when we checked in. Only 2 of the burners on the stove were functional. Asked to be moved to another room and was told there were none available. Asked again next week (booked here for 9 weeks through CLC) and asked for reparations to be made for... More 

Helpful?
Thank Jana S
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed September 15, 2015 via mobile

Rooms a nice and quiet, with a kitchenette. Comfortable beds and pillows. Plenty of restaurants and stores around. Free breakfast? Only if you consider breakfast a cup of coffee, juice or milk and a muffin or bagle. WiFi is worthless. Couldn't connect from any device I had.

Helpful?
Thank PAUL J
Irwin, Pennsylvania
1 review
5 of 5 stars Reviewed September 5, 2015

The general manager has assembled a great staff of people, who are always friendly and always greet you as you come to the front desk. During my stay, the staff were always willing to go get me kitchen utensils or change for the laundry room. The sign on Northern Pike in Monroeville is a little small and doesn't jump out... More 

Helpful?
Thank Rod K
Reston, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2015

I booked this hotel through a blind booking on Hotwire, because Hotwire said it had an "80% recommended rating." I've used Hotwire and Priceline numerous times and had good experiences, but this was the one that broke that streak. After the non-cancellable, non-refundable booking was made I looked up the Hotwire reviews, and found there was no way that it... More 

Helpful?
1 Thank Matt C
Pottstown, Pennsylvania
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 19, 2015 via mobile

As a member of online advertising of extended stay I received an email stating a fairly decent discount (21%). As a regular traveler, I proceeded to reserve online as I do most always but the website was giving me error messages. I was at work and didn't have time to call for a couple days and when I did the... More 

Helpful?
2 Thank JFlaherty_22
Pittsburgh, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed April 9, 2015

I had to wait a good five minutes for the desk clerk to finish her personal phone conversation before checking in -- then she couldn't find my Internet reservation. Got to the room and there were no towels; went to front desk and waiting 10 minutes because the clerk had gone to her truck -- presumably for a smoke. The... More 

Helpful?
3 Thank Grady412
Cleveland, Ohio
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed March 19, 2015

We were forced to stay here because we waited until the last minute to find a hotel in area. There were no other options. Service at front desk was poor. Room was horrific. It was dirty, noisy, and left us feeling unsafe.

Helpful?
2 Thank Ann-Marie M
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