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Holiday Inn Pittsburgh Monroeville

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2750 Mosside Boulevard, Monroeville, PA 15146
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Holiday Inn Pittsburgh Monroeville
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Holiday Inn Pittsburgh Monroeville
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Palmetto, Florida
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 days while visiting relatives in Pittsburgh. It was close to the freeway and close to quite a bit of shopping. Staff was outstanding. Could use some more seating for breakfast. Had to stand 2 days in a row and it looked as though many others were not happy about standing while eating. Pool was OK, workout... More 

Was this review helpful? Yes 1
Charleston, West Virginia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though this property is currently undergoing renovation to their main areas: check in, breakfast bar, business center, they have done an excellent job in planning out what is going on and serving the customer. While there is a small check in area, the staff has everything they need to inform the guest. Breakfast was lovely in one of the... More 

Was this review helpful? Yes 1
arlington heights, IL
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

They are trying very hard to accommodate their guests amidst a lot of closed areas and renovation. The Staff is trying to deal with it but their frustrations levels are high and are losing it with all the activities and expectations of normal hotel guests. You are requested to give coupons to enter their crunched make-shift breakfast room even though... More 

Was this review helpful? Yes 1
Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

We would like to thank you for choosing the Holiday Inn Monroeville during your recent trip to the area. I would like to apologize for the negative experiences you had during your stay with our staff members. This should never occur with any of our guests and will be discussed immediately. I am glad that you use our hotel for... More 

Alexandria, Virginny, USandA
Level Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There was a time, when I was a kid and we did a lot of summertime military moves, that a Holiday Inn stay was a big deal, a decadent splurge and move up to another level of space, service and amenities. I’m not in that place anymore. This hotel was undergoing renovations, which made it a bit awkward for guests,... More 

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Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

rugby007, Thank you for choosing the Holiday Inn Monroeville for your recent stay and during your summertime military moves. It shows how important the Intercontinental Hotels Group really is to your family as we offer; exceptional amount of space, service, and amenities, I would however like to apologize for the renovations occurring during your stay; our hotel was in a... More 

Wichita, Kansas
1 review
4 of 5 stars Reviewed June 20, 2015

Okay, after reading some of the reviews I had some concerns. All of which I discounted after staying there. True, the check in is under the stairs. Big deal, it's not you who has to stay there taking peoples reservations and complaints about dust from crabby travelers all day and night. The room was a typical Holiday Inn. Nice, clean,... More 

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Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

I appreciate the wonderful compliments of the Holiday Inn Monroeville's staff and accommodations. We know how frustrating it must be as a traveler passing through during the summer, and seeing a hotel under renovation. But not to worry we are still offering all of the included amenities and so much more! We offer a complimentary breakfast buffet during the renovations... More 

Scranton, Pennsylvania
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 16, 2015

I read lots of reviews about how horrible the stay was. Yes they are under construction and yes there needs to be some updating but it's still a very clean hotel in spitting distance of the Turnpike. During my stay, they provided a free breakfast buffet for the entire stay due to the remodeling. The staff go above and beyond... More 

Was this review helpful? Yes
Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

Thank you so very much for all the kind words you said about our hotel. We strive in making sure that every guests stay is comfortable, relaxing, and enjoyable. We do our best to offer top notch customer service to every guest that stays with! We are very happy that even with the renovations going on, you still enjoyed everything... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 9, 2015

This place is undergoing major destruction (I mean reconstruction). Here is what you can expect: 1) a makeshift lobby under a staircase in the back of the hotel (a table with a piece of carpet duct taped to the front). See pic. 2) a men's room on the second floor and a ladies room on the fourth floor (in case... More 

Was this review helpful? Yes 3
Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

I would like to thank you for taking the time to share your comments with us... It is imperative that we receive feedback from our guests, including any negative experiences; so we may address any shortcomings. I am deeply disappointed that you had such an experience at our hotel. I can assure you this is not a typical experience of... More 

Lawrenceburg, Indiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 7, 2015

This hotel is under construction, but they fail to let consumers know this before booking. Why? Because no one would stay here. The temporary front desk and "lobby" are in a hallway underneath a staircase. The "restaurant" is a small converted conference room. The property is old and dated and dirty. It definitely needs the update; however, they should not... More 

Was this review helpful? Yes 1
Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

I would like to thank you for choosing to stay at the Holiday Inn Monroeville. I am very sorry that your recent stay was far from what you had expected of our brand. As you know we are currently undergoing much needed renovations; to better the experience for future guest stays. I hope that when the renovations are completed you... More 

Neenah, Wisconsin
1 review
4 of 5 stars Reviewed June 7, 2015

Our family stayed here a couple of weeks ago, while on our way to Washington D.C. The hotel was undergoing some remodeling but that did not take away from the nice experience we had at this location. The staff was extremely helpful and friendly. We ended up needing a second room and the gentleman at the desk took the extra... More 

Was this review helpful? Yes
Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

Hello... I would personally like to thank you for choosing the Holiday Inn Monroeville as your home away from home, during your trip to the area!!! I loved hearing all of your compliments about the staff and quality of the food. I apologize for the layout of the restaurant during the renovation, but rest assured the renovations will soon be... More 

Edison
2 reviews
4 of 5 stars Reviewed May 19, 2015

The hotel was clean, spacious and the staff was friendly. The particular staff made small mistakes, but she was gracious enough to understand and fix it immediately. Though the breakfast was free and came with the room, we had to pay 18% gratuity for semi self service.. They could have made this into a complete self service buffet and avoided... More 

Was this review helpful? Yes
Seanna B, Guest Relations Manager at Holiday Inn Pittsburgh Monroeville, responded to this review

We would like to thank you for staying at the Holiday Inn Monroeville. We want to tell you how much we appreciate hearing all of your wonderful compliments and are thrilled to hear that even if we made mistakes, we are happy we corrected them. We hope you will travel back and choose to stay with us again, so we... More 

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