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Comfort Suites Monaca

Certificate of Excellence
2.5 of 5
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1523 Old Brodhead Rd, Monaca, PA 15061
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Comfort Suites Monaca
Best prices for: 1 room 1 guest
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Ranked #3 of 6 Hotels in Monaca
Certificate of Excellence
A recent review
5 of 5 stars Reviewed April 17, 2015
Arthur R T Rutland, Vermont
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61 reviews from our community

Traveler rating
    33
    21
    3
    3
    1
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15
21
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Rutland, Vermont
Top Contributor
72 reviews 72 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 17, 2015

We recently had the pleasure of spending a night at the Comfort Suites Monaca. We were in to visit my mother in a near by nursing home. Taylor went out of her way to make our stay terrific. The location gave us easy excess on and off the major highway, with plenty of places to eat and shop. The price... More 

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Emily N, General Manager at Comfort Suites Monaca, responded to this review

My staff joins me in thanking you for your kind words and it will encourage them to continue providing excellent customer service to our guests. Taylor is actually one of the newer members of this exceptional team and will continue to grow! We hope to see you again soon and provide you with even better service than the last! Warm... More 

Tuxedo, North Carolina
Top Contributor
52 reviews 52 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 13, 2015

Against my better judgment, I decided to try this hotel ( as it was closer to an event I was attending. Entrance in to the hotel driveway is hazardous, and trying to exit same is downright dangerous! ( Poorly-placed shrubbery at the driveway entrance obscures your view of traffic and their view of you.) This is obviously an older property... More 

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Emily N, General Manager at Comfort Suites Monaca, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Girard
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 31, 2015

We stayed here 1/28/15 and found it very pleasant. Not knowing we were coming for a funeral, I was surprised that a little bag was at the entry with my name as Guest of Day. Very nice. Room clean and only complaint was that Room 205 has a heater/fan that rubs so it made a plastic hitting sound all night.... More 

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Emily N, General Manager at Comfort Suites Monaca, responded to this review

I appreciate you taking the time to complete an online survey regarding your recent stay at our hotel. We greatly value your feedback. I am pleased to know that you enjoyed being our "Guest of the Day" and our thoughts are with you and your family during this difficult time. I will address the maintenance issue immediately, as we strive... More 

1 review
5 of 5 stars Reviewed January 2, 2015

We reserved 10 rooms for a wedding party on New Years Eve. Accomodations were great and the staff very professional. We made multiple changs before the actual stay. Everything was handled very unstressful and accomodating. THANKS to all the staff

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Carol P, General Manager at Comfort Suites Monaca, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as an encouragement to all of our staff as we strive to provide an exceptional experience for our guests. It is always a... More 

1 review
5 of 5 stars Reviewed November 19, 2014

1523 Old Brodhead Road . Monaca, Pennsylvania. From Wilmington, Delaware. Hours on the road and then the Hotel. Greetings by , the best front desk personal. I apologize if I don't remember every one's name. Steve ,Mark, The Best. Gracious, professional and just good people. The hotel itself. Clean well kept plenty of bathroom accommodations. Desk lots of outlets and... More 

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Carol P, General Manager at Comfort Suites Monaca, responded to this review

Thank you for taking the time to provide future guests with information concerning our hotel and staff! It is our personal goal to provide a unique guest experience and I am thrilled that we are accomplishing it. Your words serve as a great encouragement. It was an honor to have you as our guest here. Thank you and best regards. More 

Pittsburgh, Pennsylvania
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 17, 2014

My wife booked the room with a hot tub after a dinner at a local restaurant as a birthday gift. The room was immaculate, quiet and great amenities. Rob handled the room with my wife then we had a great experience also with Emily & Lipita. Great personalities and very helpful. My wife commented what great people skills Rob had... More 

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Carol P, General Manager at Comfort Suites Monaca, responded to this review

Hello, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad that you enjoyed your stay. We would like... More 

Jacksonville, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 2, 2014

My husband and I traveled to PA for a friend's wedding and were very pleased with the group room accommodations that were chosen for us. The price was affordable and conveniently close to where the wedding reception took place. The room was very modern with a very comfortable bed and large bathroom (great water pressure!). Staff was very helpful when... More 

Was this review helpful? Yes
Carol P, General Manager at Comfort Suites Monaca, responded to this review

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Bath
Top Contributor
69 reviews 69 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 9, 2014

We were very pleased with the quality of this hotel. The room furnishings are upscale, particularly the bathroom. The room was a bit small but had everything we needed, except a chair for reading. The breakfast was excellent - included eggs which is unusual for the Choice chain. Staff were friendly and helpful.

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Craig, Colorado
Top Contributor
55 reviews 55 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is a very nice hotel, the rooms are extremely nice, with plenty of outlets for your electronics. The beds are very comfortable and we had great nights sleep. The air conditioner was very quite and did a good job of keeping the room comfortable. The bathroom is well appointed with a great deal more counter space than most hotels.... More 

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1 review
5 of 5 stars Reviewed June 17, 2014

I've stayed at this particular hotel at least 5 times in the past 10 years, and I love staying here. The rooms are beautiful, well-maintained, and not overly spacious. The staff is amazing, and extremely helpful with any questions, concerns, changes, etc. I feel they go above and beyond for their guests, and since I'm in customer service myself, this... More 

Was this review helpful? Yes
Carol P, General Manager at Comfort Suites Monaca, responded to this review

Dear Valued Guest, Thank you so much for your feedback regarding your stay with us. I am so glad that you found everything during your stay to be excellent. I am so glad that we have exceeded your expectations and that your stay turned out to be special for you. We hope to see you again soon! In the Spirit... More 

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