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Comfort Inn

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31 Hospitality Lane, Mill Hall, PA 17751
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1 room 1 guest
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108 Reviews from our TripAdvisor Community

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Traveler rating
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41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
    (108)
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    (27)
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    (39)
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Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

I stayed 1 night, July 30, 2015 and checked out July 31, 2015. The location is great because it is just off I-80 with easy access on and off the highway. The check in process was OK. After receiving the key and proceeding to the outside building door to get to the room, we noticed that the building door key... More 

Was this review helpful? Yes
ComfortInnofLamar, Manager at Comfort Inn, responded to this review

Please accept our apologies for your experience with exterior door locks. We have addressed the problem and appreciate your feedback. Your feedback regarding room condition has been shared with ownership to be considered with our planned improvements. Thank you very much for taking the time to review the hotel. Sincerely, Maureen Dunn - Manager More 

Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a few times and every time my experience has gotten better and better . The staff is extremely friendly and helpful with any need I have . The rooms are very clean and beds are comfy and help provide a relaxing sleep. I would def recommend this hotel to anyone looking for someplace to... More 

Was this review helpful? Yes
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

Thank you for giving your impressions of the hotel after your recent stay! We certainly appreciate your positive feedback. We look forward to seeing you again very soon. Sincerely, Maureen Dunn - Manager More 

Edinburg, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 25, 2015

BED BUGS Awakened be biting Stripped sheet Many bugs Night desk person just said sorry Will never stay at a Comfort Inn again wanted other travelers to know had to pack leave in the night and find s new place to stay. Then out of caution had to fumigate all belongings

Was this review helpful? Yes 2
ComfortInnofLamar, Manager at Comfort Inn, responded to this review

When a guest reports the suspicion of a pest of any sort inside a room we immediately call in our outside professional pest service to address the situation. We thank you for alerting us to your concerns. We apologize for any discomfort you experienced. Sincerely, Maureen Dunn - Manager More 

Travelers are raving about these Mill Hall hotels

Dalton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Stayed while traveling route 80. Staff was amazing. Room was exceptionally clean and breakfast was as good as the first time I stayed. Keep up the good job . I will be back soon. I would recommend this hotel to all travelers heading east or west

Was this review helpful? Yes 1
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review the hotel after your recent stay. We are delighted that you were happy with your stay. I will share your positive comments with our staff. We hope to see you again very soon! Sincerely, Maureen Dunn - Manager More 

Downingtown, Pennsylvania
1 review
1 of 5 stars Reviewed June 1, 2015

Very poor customer service. After staying there over night I realized within a few hours of leaving (when I went to give my son his milk), I had left my son's bottles of milk, insulated lunch bag and ice packs in their fridge. I called and informed the staff of my mistake and offered to come pick up the items... More 

Was this review helpful? Yes
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

We are very sorry that you had a poor experience. When items left behind by a guest are found on property we do offer to ship them to guests as a courtesy. In your case, the items were never found. We have a lost and found log and housekeepers are trained to track personal items in this way. We are... More 

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed May 27, 2015

I made my reservation for PSU graduation weekend 2016 several weeks ago. It was made very clear it was for grad weekend 2016. I was even quoted the greedy inflated rate so they knew what weekend I wanted. However, the manager Stephanie put the dates in their system for 2015. Never sent a confirmation either. I got worried and called... More 

Was this review helpful? Yes
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

We are very sorry that you were unhappy with your experience while making your reservation for next year's graduation. We are very hopeful that you will consider staying with us although we have been unable to meet your particular room requirements. We do have other options which might be acceptable to you and we will follow up with you to... More 

Scranton, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

We had to make an unexpected stop and this hotel met our needs just nicely. The staff was friendly and helpful and we would stay here again!! Whatever we needed they were there to try and help. All in all it was a very pleasant stay.

Was this review helpful? Yes 1
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review the hotel after your recent stay. We do hope to see you again very soon. Sincerely, Maureen Dunn - Manager More 

Clifton Park, NY
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 14, 2015

Traveled for niece's graduation fr Penn State University. It was the closest hotel without having to stay 2 nights. They price gouge the same as the closer hotels. This hotel avgs $94/nite and charged $220/nite for graduation weekend. Front desk very nice (especially Maureen). The computer system was not working when we checked in, had to record everything on paper... More 

Was this review helpful? Yes
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review the hotel after your recent stay. We truly appreciate the detail you provided - your input will help us to improve our service. As you mentioned, graduation is a higher rate here throughout the local industry. We are significantly more affordable than the hotels right in State College and we do not... More 

1 review
3 of 5 stars Reviewed May 9, 2015

We stayed here because it was the closest hotel not requiring 2 nights during the Penn State graduation ceremony. On the positive side, the front desk people were very nice and efficient. The breakfast bar staff did a good job as well keeping all the foods well stocked. The bed was also comfortable. The room was clean. On the other... More 

Was this review helpful? Yes
ComfortInnofLamar, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review the hotel after your recent stay. We appreciate the feedback! We hope to see you again very soon. Sincerely, Maureen Dunn - Manager More 

Piscataway, New Jersey
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 7, 2015

Close right off interstate 80 easy on and off. Ample places to eat within a mile. Room was up to date for a place that has some years on it. Only the shower tile looked like it could stand to be replaced Other than that it was better than most other off the interstate road places one needs for a... More 

Was this review helpful? Yes
ComfortInnofLamar, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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