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Holiday Inn Express Grove City-Prime Outlet Mall

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21 Holiday Boulevard, Mercer, PA 16137
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1 room 1 guest
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Holiday Inn Express Grove City-Prime Outlet Mall
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209 Reviews from our TripAdvisor Community

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Traveler rating
    83
    81
    36
    7
    2
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48
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Richmond Hill, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with 3 girlfriends white we shopped at the outlet mall. Front desk is very accommodating, the food is good, beds are comfortable and rooms are clean. The towels are crummy - small & starchy - I would bring my own if I stayed again

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Came up for a wedding and spent two nights at hotel. Air conditioner didn't work properly in our room and a couple of other friends rooms that were there as well. Breakfast eggs and meats were not very good. Beds were very good, sleep would have been excellent had ac functioned. Other than that, bathroom door and woodwork around small... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I am sorry to hear that you had problems with the A/C unit in your guest room. Please contact the GM Marc Panty at the hotel at 724-748-5514 ext. 0 to further discuss your stay with us. More 

Buffalo, New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family booked a last-minute reservation at this hotel, and we couldn't have been more satisfied. The greeting by the front desk was quite warm and sincere, the rooms were clean (trust me, my wife is fanatical about this stuff), and the breakfast was quite the spread; not your typical "continental breakfast". And I'm not sure what type of pillows... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. We appreciate your kind words about our front desk staff, clean rooms, complimentary hot breakfast, and our pillow selection. We hope you and your family stays with us again soon! More 

Toronto, Canada
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 7, 2015

A quick stop in to sleep, staff very helpful. Sleep was very good and well needed after a long drive. Nice hotel and breakfast. Rooms well maintained just some staining on the carpets, but clean noththeless.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our clean hotel, friendly staff, and complimentary breakfast. We hope to see you again soon! More 

Erie, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2015

Such friendly staff. The pool and hot tub were great after a long day. The room was nice and big. Breakfast was very nice. Very clean! We have stayed at several Holiday Inns over the years, but, I think this was my best experience. We'll be back for sure. Thank you.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I am so glad to hear that your stay with us was a great experience. We appreciate your kind words about our friendly staff, pool and hot tub, nice breakfast, and clean and spacious rooms. We look forward to seeing you on your next trip to Grove City, PA. More 

Pittsburgh
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 29, 2015

Hotel was nice. Has a nice pool and an OK fitness room. Rooms were quiet and spacious with good sized refrigerators. Front desk staff was very helpful. Internet was surprisingly fast. I would definitely stay here again.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. We appreciate your kind words about our pool, quiet and spacious rooms, fast complimentary internet, and helpful front desk staff. We look forward to your next visit to Grove City, PA. More 

Springfield, Illinois
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 24, 2015

My wife & I vacationing in the PA area stopped here for a one-nite stay. Was GREAT - location is just off interstate - easy to find and get back on. Plenty of restaurants nearby - - we spent the next morning shopping at the Outlet Outdoor Mall across the street. Very - very nice. Staff was fantastic - -... More 

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our fantastic and helpful staff, and our clean, spacious, and quiet suite. We hope to see you again soon! More 

Cochranton
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 18, 2015

The hotel was clean and the staff were friendly. The hotel is located very close to the outlet mall and is easy to access from I-79. There are several restaurants nearby. All and all the hotel was a good value for the money.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. We appreciate your kind words about our clean hotel and friendly staff. We hope to see you again soon! More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2015

This is one of the cleanest Holiday Inns I have stayed at. Everything well maintained. My family and I did not encounter any problems. Room was great. Beds, pillows, TV etc. It was perfect. Bathroom really clean. The ac/heat unit was quiet running and did the job. Nice breakfast bar. Employees were all very friendly and professional. Neatly dressed. Would... More 

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

We appreciate your high recommendations and your kind words about our clean hotel and rooms, nice breakfast, and our wonderful staff. We look forward to seeing you the next time you travel to Grove City, PA. More 

Ontario, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 18, 2015

The poorest Holiday Inn Express we have stayed in. As frequent travelers both in N America and overseas we are aware that not all franchises are created equal. This one is certainly low on the list of hotels we would visit again. Convenient location near the highway - but that is probably it's only redeeming feature. Rooms are shabby, beds... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. I am sorry to hear that you experience was not up to par. We would like to speak to you more about your experience. Please contact Marc Panty, GM at 724-748-5514 ext. 0. Please know that we appreciate the opportunity to accommodate your requests for more blankets or items in the... More 

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