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Holiday Inn Express Grove City-Prime Outlet Mall

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21 Holiday Boulevard, Mercer, PA 16137
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Holiday Inn Express Grove City-Prime Outlet Mall
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Holiday Inn Express Grove City-Prime Outlet Mall
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203 reviews from our community

Traveler rating
    81
    78
    35
    7
    2
See reviews for
77
48
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (48)
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Springfield, Illinois
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife & I vacationing in the PA area stopped here for a one-nite stay. Was GREAT - location is just off interstate - easy to find and get back on. Plenty of restaurants nearby - - we spent the next morning shopping at the Outlet Outdoor Mall across the street. Very - very nice. Staff was fantastic - -... More 

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Cochranton
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was clean and the staff were friendly. The hotel is located very close to the outlet mall and is easy to access from I-79. There are several restaurants nearby. All and all the hotel was a good value for the money.

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Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed 2 weeks ago

This is one of the cleanest Holiday Inns I have stayed at. Everything well maintained. My family and I did not encounter any problems. Room was great. Beds, pillows, TV etc. It was perfect. Bathroom really clean. The ac/heat unit was quiet running and did the job. Nice breakfast bar. Employees were all very friendly and professional. Neatly dressed. Would... More 

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Ontario, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 18, 2015

The poorest Holiday Inn Express we have stayed in. As frequent travelers both in N America and overseas we are aware that not all franchises are created equal. This one is certainly low on the list of hotels we would visit again. Convenient location near the highway - but that is probably it's only redeeming feature. Rooms are shabby, beds... More 

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LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. I am sorry to hear that you experience was not up to par. We would like to speak to you more about your experience. Please contact Marc Panty, GM at 724-748-5514 ext. 0. Please know that we appreciate the opportunity to accommodate your requests for more blankets or items in the... More 

Whitby
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 23, 2015

The location is incredible!!! If you are here for shopping or a quick stop off highway. Very easy to get too and find. Staff are very friendly. We arrived late in the evening, we were told they have 24hr Hot drinks and Popcorn in the lobby!! which were all good :) The hot tub was VERY nice after a day... More 

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Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 18, 2015

good place to stay...with good breakfast served, free wifi restaurant serves only breakfast..for all other meals you have couple of options nearby... premium outlet mall nearby is a good place to visit.. theres a forge called Wendell August also nearby, open to public enterprise rent a car is a small stroll away

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LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our hotel, breakfast service, and free WiFi. We hope to see you again soon! More 

Buffalo, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

The hotel was clean and the room was nice and spacious. The water for the whirlpool and shower stayed nice and hot. The breakfast was good and the workers made sure the food was hot and not empty at any time! The front desk worker name PAULA was excellent and very nice and pleasant. She made our stay enjoyable! The... More 

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LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for taking the time to share the great experience you had at our hotel! We are so glad to hear that got to enjoy our hot showers, breakfast, and excellent staff. We hope to see you again soon. More 

New Holland, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

Very nice, clean well maintained facility. Willing to work with our special needs. As a snow storm was predicted for the next day we had to change our plans and leave a day early. The hotel was gracious enough to credit our second night.

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LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for taking the time to share the great experience you had at our hotel! We loved having you here and are looking forward to seeing you on your next visit to the area. More 

1 review
5 of 5 stars Reviewed February 1, 2015

Our room and the rest of the hotel was clean (I have high cleanliness standards) and well maintained. Excellent water pressure, pleasantly surprised by courtesy bathroom supplies which were higher quality -from Bath & Body Works. Decent price ($109 king room). Pleasant staff.

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LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our clean hotel, amenities, and pleasant staff. We hope to see you again soon on your next trip to Grove City, PA! More 

Stoney Creek, Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

Stopped here after checking in at two other hotels close by... one of which is also owned by the same corporation and apparently managed by the same General Manager. I was quoted two different prices for the same kind of room and the first room shown to me was a long walk down a hall on the first floor which... More 

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LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our front desk agent Paula and breakfast staff. I am happy to hear that she was able to find you the perfect room. I will mention your suggestions about the handicap rooms to her for future reference. Thank for staying with us and we hope to see you again... More 

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