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All 5 Mercer hotels

Holiday Inn Express Grove City-Prime Outlet Mall

2.5 of 5 Hotel   |   21 Holiday Boulevard, Mercer, PA 16137
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80%
Ranked #2 of 5 hotels in Mercer
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 5, 2014
Moops Toronto
  • Reviews (167)
  • Photos (41)
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  • Room tips (31)
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167 people have reviewed this hotel

Traveler rating
    60
    69
    31
    5
    2
See reviews for
64
36
8
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Toronto
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed here on the Friday night of Easter weekend knowing we wanted a hotel close to the outlet mall since we'd be shopping into the evening. My first choice was the Best Western -- I had stayed there before and it offers very good value. Unfortunately, the BW was booked, so we ended up at the slightly more expensive... More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 10, 2014

Had everything we wanted in a select service hotel. Good rate, efficient staff, clean up-to-date rooms, and a fantastic breakfast! And great location if you plan to shop at the Outlet Mall. I would definitely recommend.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for your wonderful review of our staff, clean rooms, and breakfast. We appreciate your kind words and hope to see you again on your future travels. More

Grand Rapids, Michigan
Top Contributor
84 reviews 84 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 1, 2014

Our first time staying here and if we pass through again it is our go to place. Our greeting was exceptional. To find lemon water, hot tea and popcorn after a long journey was a nice surprise. The room was amazing and spotless. The only thing about the room, a problem in too many hotels, was the fan and light... More

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our spotless rooms and plenty and hot breakfast. We look forward to your next visit. More

York, Pennsylvania
Top Contributor
58 reviews 58 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 26, 2014 via mobile

In a previous review of this hotel I mentioned that the facility was beginning to show wear. We just stayed again this weekend and it is worsening. First, reservations were lost for our rooms. They got us in, thankfully. Secondly, the shower & tub didn't drain. A shower resulted in you standing in pooling water. Third, a light was burnt... More

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. We thank you for your honesty and will look further into the items that you have mentioned. If you feel there was an error on your bill, please call the hotel directly at 724-748-5514 and a front desk agent can look into this for you. More

Toronto, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

I have stayed here twice now on our return home to Ontario from Florida. Each time we have checked in, Paula on the front desk is so welcoming. She has quite the line, but makes me feel like it is just for me. Reminded us that there are free cookies, (while they last...she can't be in the kitchen cooking all... More

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for your wonderful review of our hotel and about our staff. I will pass on your kind words to the staff. We look forward to your next visit to Grove City. More

Mississauga
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

We have just came back from our trip to Grove City. From the time we checked in to the time we checked out everything was just amazing! The front desk staff were so friendly and efficient All our requests at the time of our reservation were met and exceeded! The smell of fresh popped popcorn welcomed us when we came... More

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for your wonderful review of our hotel and staff. We take pride in making sure guests stay are wonderful and I am glad to hear that we were able to exceed your expectations. The new Bath and Body works bathroom amenities are a nice touch and we are glad to hear you enjoyed them. We look... More

Mississauga
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 18, 2014

On the way to Philadelphia we stop for some shopping , and the place to stay the night is again Holiday Inn . Super friendly staff , clean room, nice breakfast , full breakfast eggs ,pancakes what ever you like you got. Kids love the pool and I love the free coffee .

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for your kind words about our friendly staff, clean hotel, and nice breakfast. We are so glad to hear that you had a chance to enjoy our hospitality and look forward your next stay with us. More

Mississauga, Canada
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 15, 2014

We arrived late and were given a room on the second floor. Whoever was above us sounded like they were line dancing until well after 11 pm. The walls were thin and we could hear toilets flushing and showers running. The breakfast was only average - expected better from a Holiday Inn property.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I want to first apologize for the problems you experienced during your stay with us. Please know that our staff is highly trained to handled noise complaints and are required to inform guests of complaints that we receive. This at times can be simply resolved by the guest acknowledging the complaint and quieting down, or we can relocate our guests... More

Erie, Pennsylvania
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2014

Very friendly staff, clean property and clean rooms. The fresh popcorn in the great room/breakfast area is a nice touch. Fair breakfast offerings with healthy choices available. My daughter did not use the pool but was clean and nice sized.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for your kind words about our friendly staff, clean rooms, and clean property. We are happy to hear that you had the chance to enjoy some of our amenities; popcorn and breakfast. We hope to see you again soon. More

Henrietta, New York
2 reviews
5 of 5 stars Reviewed April 14, 2014

I booked this hotel for the weekend for mt daughter and I because we wanted to shop the outlet center. The staff was very nice and the hotel was very clean. We were very pleased with our stay. Very close to the outlet center. The free breakfast was pretty good. We will stay here again!

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. I will pass on your kind words about our staff and the breakfast attendants will be pleased to hear you enjoyed breakfast. We hope you stay with us again on your next shopping trip. More

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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
After shopping all day at Grove City Prime Outlet Mall, the Holiday Inn Express Mercer/Grove City, PA you can Stay Smart where you will enjoy our deluxe continental breakfast before you explore the Amish countryside and shop in the quaint town of Volant. The Holiday Inn Express Mercer/Grove City is a central location of 4 nationally recognized colleges and universities. Whether you are dropping your kids off at Slippery Rock University, attending graduation at Grove City College, homecoming at Thiel or a cultural event at Westminster College, you will find the drive to any of these fine schools convenient. Our location with access to Interstate 79 and Interstate 80 makes us the perfect place for corporate travelers and meeting. General Electric, George Howe, Alcoa and Minteq plants are all close by. Our meeting rooms can accommodate up to 30 people and have wireless Internet access. The hotel consists of 74 guest rooms including 18 suites. Other amenities at the hotel include and indoor pool, whirlpool, sauna, fitness center, game room, outside patio, guest laundry facilities, and business center. Our hotel is proud to participate in the Project Planet where you can make a significant difference in our environment. We are near 3 state parks Moraine, Maurice Goddard and Pymantuning for fishing, boating. ... more   less 
Number of rooms
74

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