We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Grove City-Prime Outlet Mall

2.5 of 5 21 Holiday Boulevard, Mercer, PA 16137
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Holiday Inn Express Grove City-Prime Outlet Mall
Professional photos View all
Browse nearby
Holiday Inn Express Grove City-Prime Outlet Mall
Write a Review

198 reviews from our community

Traveler rating
    78
    77
    35
    6
    2
See reviews for
75
45
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (43)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (48)
All months
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

good place to stay...with good breakfast served, free wifi restaurant serves only breakfast..for all other meals you have couple of options nearby... premium outlet mall nearby is a good place to visit.. theres a forge called Wendell August also nearby, open to public enterprise rent a car is a small stroll away

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our hotel, breakfast service, and free WiFi. We hope to see you again soon! More 

Buffalo, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was clean and the room was nice and spacious. The water for the whirlpool and shower stayed nice and hot. The breakfast was good and the workers made sure the food was hot and not empty at any time! The front desk worker name PAULA was excellent and very nice and pleasant. She made our stay enjoyable! The... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for taking the time to share the great experience you had at our hotel! We are so glad to hear that got to enjoy our hot showers, breakfast, and excellent staff. We hope to see you again soon. More 

New Holland, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice, clean well maintained facility. Willing to work with our special needs. As a snow storm was predicted for the next day we had to change our plans and leave a day early. The hotel was gracious enough to credit our second night.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for taking the time to share the great experience you had at our hotel! We loved having you here and are looking forward to seeing you on your next visit to the area. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Our room and the rest of the hotel was clean (I have high cleanliness standards) and well maintained. Excellent water pressure, pleasantly surprised by courtesy bathroom supplies which were higher quality -from Bath & Body Works. Decent price ($109 king room). Pleasant staff.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our clean hotel, amenities, and pleasant staff. We hope to see you again soon on your next trip to Grove City, PA! More 

Stoney Creek, Ontario
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

Stopped here after checking in at two other hotels close by... one of which is also owned by the same corporation and apparently managed by the same General Manager. I was quoted two different prices for the same kind of room and the first room shown to me was a long walk down a hall on the first floor which... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our front desk agent Paula and breakfast staff. I am happy to hear that she was able to find you the perfect room. I will mention your suggestions about the handicap rooms to her for future reference. Thank for staying with us and we hope to see you again... More 

ontario
Top Contributor
65 reviews 65 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 17, 2015

We spent one night here on the way down to Florida. We have had good experiences at Holiday Inn Express hotels in the past but not this place. To be fair, everything was clean and the bed was reasonably comfortable but there were other issues that tipped the scale in the other direction for us. It appears it is an... More 

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I am so sorry to hear that you most recent stay with us was below par. We take pride in our hotel and I'm sorry that we feel short of your expectations. We appreciate your honest feed back as we use this to continually improve our hotel. We would love to speak to you more about the issues you have... More 

Stouffville, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

We usually stay at the Super 8, but wanted to try a nicer place. The service was very nice and friendly and we loved the breakfast. They had scrambled eggs, sausage, and a machine that you click a button and 1 pancake is made in less than 1 minute. They also had a popcorn machine that was accessible 24/7. Internet... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. We appreciate your kind words about our breakfast service, great internet, and clean room. We hope to see you again on your next trip to Grove City, PA. More 

Somewhere in PA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 12, 2015

I paid extra to stay in a Jacuzzi suite, but the rate was not a good value when the room is dirty! First, there was hair on the bathroom floor and around the Jacuzzi! I even went down to country fair and bought bleach to clean the Jacuzzi before getting in! When I booked my stay, I got the last... More 

Was this review helpful? Yes
Marc P, General Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

MommySaver, Thank you for taking the time to complete your IHG Survey as well as posting a review on the branded website. I want to personally apologize for the issues you encountered during your most recent stay with us. We strive to provide each guest with great service as well as a clean and comfortable atmosphere and unfortunately we came... More 

Kitchener, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 8, 2015

A friend and I booked this hotel for a 2 night stay when we were in Grove City shopping at the outlets. We'd been to Grove City before and stayed slightly out of town at a Comfort Inn to save a few bucks. This time, we decided we wanted to be closer....and definitely didn't regret it! Our room was clean... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We are so happy to hear that you enjoyed your stay with us during your most recent shopping trip to the Grove City Premium Outlet Mall. We appreciate your kind words about our clean rooms, breakfast, popcorn, and coffee service. We do have a group of restaurants a few minutes down the street, The Springfield... More 

Gold Coast, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed here for one night. Rooms were clean and spacious. Comfortable beds and free wifi in the rooms. Bathroom was spacious, shower had good water pressure. Only thing, in our bathroom, one of the tiles were wobbly. I would recommend that the tile be replaced. Breakfast was included in the price - items like yoghurt, cereals, eggs and cinnamon buns... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for your wonderful review of our hotel. We appreciate your kind words about our clean rooms, comfortable beds, free WiFi, breakfast, delicious eggs, and 24 hour popcorn, lemon water, and coffee. We hope to see you again soon on your next trip to the US! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Grove City-Prime Outlet Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, EasyToBook, Orbitz, Agoda, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Holiday Inn Express Grove City-Prime Outlet Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay