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All 5 Mercer hotels

Holiday Inn Express Grove City-Prime Outlet Mall

2.5 of 5 Hotel   |   21 Holiday Boulevard, Mercer, PA 16137
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80%
Ranked #2 of 5 hotels in Mercer
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
marsha71 rockville, md
  • Overview
  • Reviews (171)
  • Photos (43)
  • Amenities
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  • Room tips (31)
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171 people have reviewed this hotel

Traveler rating
    61
    69
    33
    6
    2
See reviews for
67
36
8
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
rockville, md
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Customer service by front desk staff very friendly and accommodating; allowing early check in if necessary for IHG reward members. Breakfast pretty good; a/c vent in room needed cleaned-extremely dusty. For the area clean and neat for a quick overnight stay-not many restaurants to select from as the Eat n Park was very dirty..

Was this review helpful? Yes
Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We recently stayed here on our way back from Hilton Head. We can compare it to the Holiday Inn Express in Wytheville, Virginia which is fairly new. The one thing this hotel needs to work on is the cleanliness of their rooms. I always do a through check of any room I stay in before I bring my suitcase in.... More

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I am so sorry that you had issues with your room. We strive to give everyone a great experience and I am sorry that we feel below the expectations. We like to know when things happen during your stay so we have the opportunity to correct any issues before you leave. I am happy to hear that you enjoyed the... More

Niagara Falls, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

July 21-22nd, 2014 We only stayed for one night. Room was clean, (aside from piece of hair in the bathtub and poor vacuuming job, (I guess housekeeping missed on that one). Got up at 9am (breakfast is until 10) keeping mind we're on vacation; my friend went to make a pancake and was told that the pancake machine was closed... More

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. We strive to give guest's the best experience possible and I am very sorry that we were not able to do that during your most recent stay. We always do our best to offer the full breakfast until 10am and I am sorry that you did not experience that. If there... More

North Carolina
Top Contributor
78 reviews 78 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Relatively new facility. Clean with helpful and friendly staff. Close to several excellent restaurants. Room was large. Grounds were excellently designed and maintained. Reception was very helpful in determining where to dine in the area. Would definitely stay here again.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. We love to hear the kind words about our friendly staff, clean hotel, and excellently maintained grounds. I am so happy that the front desk staff was able to give you great dinning recommendations. We look forward to your next stay with us. More

Toronto
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed here on the Friday night of Easter weekend knowing we wanted a hotel close to the outlet mall since we'd be shopping into the evening. My first choice was the Best Western -- I had stayed there before and it offers very good value. Unfortunately, the BW was booked, so we ended up at the slightly more expensive... More

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for giving us the opportunity when your first choice was taken. We are so happy to hear that you had a great experience and had the chance to enjoy some of our extra amenities. I will be sure to pass on the kind words about our staff. We hope you decide to stay with us the... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 10, 2014

Had everything we wanted in a select service hotel. Good rate, efficient staff, clean up-to-date rooms, and a fantastic breakfast! And great location if you plan to shop at the Outlet Mall. I would definitely recommend.

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for your wonderful review of our staff, clean rooms, and breakfast. We appreciate your kind words and hope to see you again on your future travels. More

Grand Rapids, Michigan
Top Contributor
88 reviews 88 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 1, 2014

Our first time staying here and if we pass through again it is our go to place. Our greeting was exceptional. To find lemon water, hot tea and popcorn after a long journey was a nice surprise. The room was amazing and spotless. The only thing about the room, a problem in too many hotels, was the fan and light... More

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our spotless rooms and plenty and hot breakfast. We look forward to your next visit. More

York, Pennsylvania
Top Contributor
62 reviews 62 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 26, 2014 via mobile

In a previous review of this hotel I mentioned that the facility was beginning to show wear. We just stayed again this weekend and it is worsening. First, reservations were lost for our rooms. They got us in, thankfully. Secondly, the shower & tub didn't drain. A shower resulted in you standing in pooling water. Third, a light was burnt... More

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. We thank you for your honesty and will look further into the items that you have mentioned. If you feel there was an error on your bill, please call the hotel directly at 724-748-5514 and a front desk agent can look into this for you. More

Toronto, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

I have stayed here twice now on our return home to Ontario from Florida. Each time we have checked in, Paula on the front desk is so welcoming. She has quite the line, but makes me feel like it is just for me. Reminded us that there are free cookies, (while they last...she can't be in the kitchen cooking all... More

Was this review helpful? Yes 2
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for your wonderful review of our hotel and about our staff. I will pass on your kind words to the staff. We look forward to your next visit to Grove City. More

Mississauga
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

We have just came back from our trip to Grove City. From the time we checked in to the time we checked out everything was just amazing! The front desk staff were so friendly and efficient All our requests at the time of our reservation were met and exceeded! The smell of fresh popped popcorn welcomed us when we came... More

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for your wonderful review of our hotel and staff. We take pride in making sure guests stay are wonderful and I am glad to hear that we were able to exceed your expectations. The new Bath and Body works bathroom amenities are a nice touch and we are glad to hear you enjoyed them. We look... More

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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

43 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
After shopping all day at Grove City Prime Outlet Mall, the Holiday Inn Express Mercer/Grove City, PA you can Stay Smart where you will enjoy our deluxe continental breakfast before you explore the Amish countryside and shop in the quaint town of Volant. The Holiday Inn Express Mercer/Grove City is a central location of 4 nationally recognized colleges and universities. Whether you are dropping your kids off at Slippery Rock University, attending graduation at Grove City College, homecoming at Thiel or a cultural event at Westminster College, you will find the drive to any of these fine schools convenient. Our location with access to Interstate 79 and Interstate 80 makes us the perfect place for corporate travelers and meeting. General Electric, George Howe, Alcoa and Minteq plants are all close by. Our meeting rooms can accommodate up to 30 people and have wireless Internet access. The hotel consists of 74 guest rooms including 18 suites. Other amenities at the hotel include and indoor pool, whirlpool, sauna, fitness center, game room, outside patio, guest laundry facilities, and business center. Our hotel is proud to participate in the Project Planet where you can make a significant difference in our environment. We are near 3 state parks Moraine, Maurice Goddard and Pymantuning for fishing, boating. ... more   less 
Number of rooms
74

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