We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Grove City-Prime Outlet Mall

2.5 of 5 21 Holiday Boulevard, Mercer, PA 16137
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Holiday Inn Express Grove City-Prime Outlet Mall
Professional photos View all
Browse nearby
Holiday Inn Express Grove City-Prime Outlet Mall
Write a Review

195 reviews from our community

Traveler rating
    75
    77
    35
    6
    2
See reviews for
75
44
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
  • All months
    (195)
  • Mar-May only
    (43)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (44)
All months
Stoney Creek, Ontario
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Stopped here after checking in at two other hotels close by... one of which is also owned by the same corporation and apparently managed by the same General Manager. I was quoted two different prices for the same kind of room and the first room shown to me was a long walk down a hall on the first floor which... More 

Was this review helpful? Yes
ontario
Top Contributor
62 reviews 62 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night here on the way down to Florida. We have had good experiences at Holiday Inn Express hotels in the past but not this place. To be fair, everything was clean and the bed was reasonably comfortable but there were other issues that tipped the scale in the other direction for us. It appears it is an... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I am so sorry to hear that you most recent stay with us was below par. We take pride in our hotel and I'm sorry that we feel short of your expectations. We appreciate your honest feed back as we use this to continually improve our hotel. We would love to speak to you more about the issues you have... More 

Stouffville, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We usually stay at the Super 8, but wanted to try a nicer place. The service was very nice and friendly and we loved the breakfast. They had scrambled eggs, sausage, and a machine that you click a button and 1 pancake is made in less than 1 minute. They also had a popcorn machine that was accessible 24/7. Internet... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. We appreciate your kind words about our breakfast service, great internet, and clean room. We hope to see you again on your next trip to Grove City, PA. More 

Somewhere in PA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I paid extra to stay in a Jacuzzi suite, but the rate was not a good value when the room is dirty! First, there was hair on the bathroom floor and around the Jacuzzi! I even went down to country fair and bought bleach to clean the Jacuzzi before getting in! When I booked my stay, I got the last... More 

Was this review helpful? Yes
Marc P, General Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

MommySaver, Thank you for taking the time to complete your IHG Survey as well as posting a review on the branded website. I want to personally apologize for the issues you encountered during your most recent stay with us. We strive to provide each guest with great service as well as a clean and comfortable atmosphere and unfortunately we came... More 

Kitchener, Canada
Contributor
19 reviews 19 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A friend and I booked this hotel for a 2 night stay when we were in Grove City shopping at the outlets. We'd been to Grove City before and stayed slightly out of town at a Comfort Inn to save a few bucks. This time, we decided we wanted to be closer....and definitely didn't regret it! Our room was clean... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We are so happy to hear that you enjoyed your stay with us during your most recent shopping trip to the Grove City Premium Outlet Mall. We appreciate your kind words about our clean rooms, breakfast, popcorn, and coffee service. We do have a group of restaurants a few minutes down the street, The Springfield... More 

Gold Coast, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night. Rooms were clean and spacious. Comfortable beds and free wifi in the rooms. Bathroom was spacious, shower had good water pressure. Only thing, in our bathroom, one of the tiles were wobbly. I would recommend that the tile be replaced. Breakfast was included in the price - items like yoghurt, cereals, eggs and cinnamon buns... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for your wonderful review of our hotel. We appreciate your kind words about our clean rooms, comfortable beds, free WiFi, breakfast, delicious eggs, and 24 hour popcorn, lemon water, and coffee. We hope to see you again soon on your next trip to the US! More 

Toronto
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 19, 2014

Booked this hotel prepaid and it was worth it. I took the studio room with whirlpool. It's even bigger than a one bedroom condo. It has all the amenities I need complete with a wine bottle opener which I never expected. Wifi though is a little bit slow perhaps due to too many using the wifi services. Breakfast was complete... More 

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for staying with us. We appreciate your kind words about our spacious whirlpool suite, breakfast, 24 hour coffee service, and our accommodating and helpful front desk staff. We hope to see you again soon on your next trip to Grove City, PA! More 

Hartford
2 reviews
5 of 5 stars Reviewed December 4, 2014

Great service. I can always count on staying here while on a long trip. Staff is personable; plenty of food options; always my first choice when passing through. And don't forget the discounts! Next time, I hope to stay longer.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us and staying with us whenever you travel through Grove City, PA. We appreciate your kind words about great service, personable staff, and discount cards. We can't wait to see you again soon! More 

Burlington, New Jersey
Top Contributor
59 reviews 59 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 29, 2014

Stopped here enroute to Indiana from New Jersey. Great hotel, clean with many kid friendly options. Swimming pool, popcorn. Breakfast was one of the best Holiday Inn breakfasts we've had. Outlet mall is near by with lots of things for kids to do-playground, food-even if not shopping.

Was this review helpful? Yes 1
Mississauga, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2014

Booked a King Size room. Comes with in suit hot tube and microwave. Big and clean room. Good hot breakfast. Staff are friendly. Fast food restaurant are just steps away. Will def coming back next time to stay after my shopping trip.

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our clean rooms, hot breakfast and friendly staff. We look forward to your next stay during your next shopping trip! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Grove City-Prime Outlet Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Address: 21 Holiday Boulevard, Mercer, PA 16137
Phone Number:
Location: United States > Pennsylvania > Mercer
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Despegar.com, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Grove City-Prime Outlet Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay