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Holiday Inn Express Grove City-Prime Outlet Mall

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21 Holiday Boulevard, Mercer, PA 16137
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Holiday Inn Express Grove City-Prime Outlet Mall
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205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Erie, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such friendly staff. The pool and hot tub were great after a long day. The room was nice and big. Breakfast was very nice. Very clean! We have stayed at several Holiday Inns over the years, but, I think this was my best experience. We'll be back for sure. Thank you.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

I am so glad to hear that your stay with us was a great experience. We appreciate your kind words about our friendly staff, pool and hot tub, nice breakfast, and clean and spacious rooms. We look forward to seeing you on your next trip to Grove City, PA. More 

Pittsburgh
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 29, 2015

Hotel was nice. Has a nice pool and an OK fitness room. Rooms were quiet and spacious with good sized refrigerators. Front desk staff was very helpful. Internet was surprisingly fast. I would definitely stay here again.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. We appreciate your kind words about our pool, quiet and spacious rooms, fast complimentary internet, and helpful front desk staff. We look forward to your next visit to Grove City, PA. More 

Springfield, Illinois
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 24, 2015

My wife & I vacationing in the PA area stopped here for a one-nite stay. Was GREAT - location is just off interstate - easy to find and get back on. Plenty of restaurants nearby - - we spent the next morning shopping at the Outlet Outdoor Mall across the street. Very - very nice. Staff was fantastic - -... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our fantastic and helpful staff, and our clean, spacious, and quiet suite. We hope to see you again soon! More 

Cochranton
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2015

The hotel was clean and the staff were friendly. The hotel is located very close to the outlet mall and is easy to access from I-79. There are several restaurants nearby. All and all the hotel was a good value for the money.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. We appreciate your kind words about our clean hotel and friendly staff. We hope to see you again soon! More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2015

This is one of the cleanest Holiday Inns I have stayed at. Everything well maintained. My family and I did not encounter any problems. Room was great. Beds, pillows, TV etc. It was perfect. Bathroom really clean. The ac/heat unit was quiet running and did the job. Nice breakfast bar. Employees were all very friendly and professional. Neatly dressed. Would... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

We appreciate your high recommendations and your kind words about our clean hotel and rooms, nice breakfast, and our wonderful staff. We look forward to seeing you the next time you travel to Grove City, PA. More 

Ontario, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 18, 2015

The poorest Holiday Inn Express we have stayed in. As frequent travelers both in N America and overseas we are aware that not all franchises are created equal. This one is certainly low on the list of hotels we would visit again. Convenient location near the highway - but that is probably it's only redeeming feature. Rooms are shabby, beds... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for taking the time to review us. I am sorry to hear that you experience was not up to par. We would like to speak to you more about your experience. Please contact Marc Panty, GM at 724-748-5514 ext. 0. Please know that we appreciate the opportunity to accommodate your requests for more blankets or items in the... More 

Whitby
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed March 23, 2015

The location is incredible!!! If you are here for shopping or a quick stop off highway. Very easy to get too and find. Staff are very friendly. We arrived late in the evening, we were told they have 24hr Hot drinks and Popcorn in the lobby!! which were all good :) The hot tub was VERY nice after a day... More 

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thanks for reviewing us. We appreciate your kind words about our friendly staff, many amenities, and our spacious and comfortable rooms. We look forward to seeing you again soon! More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 18, 2015

good place to stay...with good breakfast served, free wifi restaurant serves only breakfast..for all other meals you have couple of options nearby... premium outlet mall nearby is a good place to visit.. theres a forge called Wendell August also nearby, open to public enterprise rent a car is a small stroll away

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you for reviewing us. We appreciate your kind words about our hotel, breakfast service, and free WiFi. We hope to see you again soon! More 

Buffalo, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

The hotel was clean and the room was nice and spacious. The water for the whirlpool and shower stayed nice and hot. The breakfast was good and the workers made sure the food was hot and not empty at any time! The front desk worker name PAULA was excellent and very nice and pleasant. She made our stay enjoyable! The... More 

Was this review helpful? Yes 1
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for taking the time to share the great experience you had at our hotel! We are so glad to hear that got to enjoy our hot showers, breakfast, and excellent staff. We hope to see you again soon. More 

New Holland, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 5, 2015

Very nice, clean well maintained facility. Willing to work with our special needs. As a snow storm was predicted for the next day we had to change our plans and leave a day early. The hotel was gracious enough to credit our second night.

Was this review helpful? Yes
LG2005, Manager at Holiday Inn Express Grove City-Prime Outlet Mall, responded to this review

Thank you so much for taking the time to share the great experience you had at our hotel! We loved having you here and are looking forward to seeing you on your next visit to the area. More 

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